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EMAIL [email protected] b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different, What Works Using 2010 best practices to engage prospects and speed up sales
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EMAIL [email protected] b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

Apr 01, 2015

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Page 1: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

[email protected]

b2bcommunications.comWEB

ADDRESS1524 Navajo St.Davis, CA 95616

(530) 231 5397PHONE

2010 Email and PR – What’s Different, What WorksUsing 2010 best practices to engage prospects and speed up sales

Page 2: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

2010 Email and PR - Agenda

2010 Email Trends• Role of email vs other

tactics• Adapt to succeed• Email competing for

attention• Is email obsolete?• Email is social• Email marketing

budgets up

Tips• Use transactional

emails• Build permission• Mix and test content• Get Sherpa’s latest

email guide

2010 PR Trends• Role of PR vs other

tactics• Adapt to succeed• Microphone vs

interactive PR• Is PR obsolete?• PR is social• “Someone always pays”• “’Solution’ is not the

solution”

Tips• Content, keywords,

SEO, landing pages

Page 3: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

OVERVIEW: Role of email marketing in lead gen

PROVE Build an airtight

business case

PULL Be where

best customers turn for

information

ENGAGE Provide many ways to learn and interact

NURTURE Help prospects make decisions

Page 4: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

OVERVIEW: 2010 email marketing – what works?

Prospects have control

Spam software blocks emailCaller ID blocks cold callsGovt is on prospects’ side

• Can –Spam Act• National Do Not Call

List

Adapt to succeed

Today, the goal of marketing needs to be to get found and get trusted by potential clients when they are looking… not to interrupt when they are not looking.

Page 5: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

2010 Email Marketing: Competing for time, attention

Page 6: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

2010 Email Marketing: Is email obsolete?

Page 7: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

2010 Email Marketing: Email “benefits” from downturn

Page 8: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

Email Tip: Mix and test content

Here is a content formula that has tested well:

• Monthly tip related to product/service client uses

• Perspective on hot button issue• Client perk • Interactive feature

Page 9: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

Email Tip: Tactfully promote - right time, right place

Clients generally receptive to marketing messages in transactional emails

Page 10: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

Email Tip: Build permission-based list w/ best practices

Opt-ins rose 31% after form field was added

Page 11: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

Best Single Source for Email Marketing Best PracticesMarketingSherpa 2010 Email Benchmark Report

• 172 charts & tables • Research from 1,493

real-life marketers • 17 new "notes from

the field" case studies• Price: $397

(download)http://bit.ly/2010-Email

Page 12: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

OVERVIEW: Role of PR in lead generation

PROVE Build an airtight

business case

PULL Be where

best customers turn for

information

ENGAGE Provide many ways to learn and interact

NURTURE Help prospects make decisions

Page 13: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

OVERVIEW: 2010 PR – what works?

Prospects have control

Doing own comparisonsCreating own short listsContent helps them find

youWant anonymous help

Adapt to succeed

Today, the goal of marketing needs to be to get found and get trusted by potential clients when they are looking… not to interrupt when they are not looking.

Page 14: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

PR in 2010: Rapid shift to interactive PR

Microphone PR- One way or one-to-one- Offer hard news (a

“hook”)- Pre-arranged CxO

interviews/ briefings

Interactive PR- Two way or many-to-

many- Offering insights- Monitoring and

participating

“Prospects and stakeholders no longer want to be an audience for corporate news, they want to be participants…” - Tom Pick

Page 15: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

PR in 2010: Is PR obsolete?

Of course!

1. PR = get traditional media to publish about you

2. Traditional media is shrinking

---3. PR is obsolete

Of course not!

1. PR = get prospects interested in your content

2. Demand for great content is expanding

---3. PR is thriving

Page 16: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

PR in 2010: Someone always pays*

2001• Advertisers pay• Media gathers

audience• Coax editors to tell

your story• Pitch to get on podium• Vie for industry awards

2010• Businesses pay• You gather audience• You tell your story• Put yourself on podium• Build followers,

PageRank… aspire to cool Twitter lists…

* Credit for slide’s content: Robert Celaschi, 5/18/09, http://bit.ly/who-pays

Page 17: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

PR Tip: “Solution” is not the solution*

“Guess what each company is selling:• ‘…an expert in the image solution arena.’• ‘… delivers business-aligned solutions’• ‘… a provider of mobility solutions’• ‘… a trusted solutions provider to customers

in manufacturing, health care, financial services, public safety, transportation & logistics, and other industries.’*

“I won't buy your stuff if you don't tell me what it is.” *

* Credit for slide’s content: Robert Celaschi, 8/14/09, http://bit.ly/doublespeak

Page 18: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

530-231-5397 | [email protected] | www.b2bcommunications.com

PR Tips: Content, keywords, SEO, landing pages

• Steadily produce good content• Know your top 10 keywords• Write optimized press releases• Point to helpful landing pages

Page 19: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

Best Single Resource for PR & Social MM Best Practices

Social Media and PR Benchmark Guide

• 13 how-to examples from the field

• How social media is changing PR

• Metrics and budgets• Using social networking

sites for demand generation

http://bit.ly/PR-SM

Page 20: EMAIL red@b2bcommunications.com b2bcommunications.com WEB ADDRESS 1524 Navajo St. Davis, CA 95616 (530) 231 5397 PHONE 2010 Email and PR – What’s Different,

Learn More

Connect with usBlog: blog.b2bcommunications.comWebsite: www.b2bcommunications.comTwitter: http://twitter.com/b2bcommunicateLinkedIn: www.linkedin.com/in/b2bcommunications

Contact usRebekah E. DonaldsonBusiness Communications Group LLCPhone: 530-231-5397Email: [email protected]