Top Banner
ELIGIBILITY OPERATIONS MANAGEMENT REPORTING TEAM Social Services Advisory Board (SSAB) April 13, 2017
11

ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

Mar 27, 2018

Download

Documents

vodat
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

ELIGIBILITY OPERATIONS MANAGEMENT REPORTING TEAM

Social Services Advisory Board (SSAB)

April 13, 2017

Page 2: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

MANAGEMENT REPORTING TEAM

PURPOSE

To provide reports that allow Eligibility staff and management to make

data driven decisions

This is accomplished through:

Dashboards

Custom Reports

Adhoc Reports

Page 3: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

MANAGEMENT REPORTING TEAM

Chief

Charley Khoury

Manager

Adriana R

Mildred A. PS II

Julia G. PS II

Gil D. PS II

Elaine F. PS II

Janet Y. PS II

Christopher H.

PS II

Julia G. PS II

Robert B. PS II

Arleen S. PS II

Page 4: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

WHAT WE DO

REPORT SOURCES

CalWIN

Authmed

QMATIC

Rushmore

SharePoint

Page 5: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

ELIGIBILITY BY THE NUMBERS

Page 6: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

MANAGER’S DASHBOARD

Page 7: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

QMATIC DASHBOARDS

Page 8: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

QMATIC DASHBOARD

Page 9: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

APPLICATIONS BY POINT OF ENTRY

Page 10: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

CUSTOMER SATISFACTION SURVEY

Page 11: ELIGIBILITY OPERATIONS MANAGEMENT · PDF fileqmatic rushmore sharepoint . eligibility by the numbers . manager’s dashboard. qmatic dashboards . qmatic dashboard . applications by

THANK YOU!