Elements of Starting up Heart, Smarts, Guts, Luck What it takes to be an entrepreneur and build a great business Joy Bhattacharjee, Co-Founder, Kanopy Techno Solutions Pvt. Ltd.
Elements of Starting up
Heart, Smarts, Guts, LuckWhat it takes to be an entrepreneur and build a great
businessJoy Bhattacharjee,
Co-Founder,Kanopy Techno Solutions Pvt. Ltd.
Questions■ What does it take to be a great entrepreneur?■ How do you find such a person?■ How do you become one?■ What are the crucial character traits and habits?■ Are they always the same?■ What can be learnt other than innate?■ Do founders possess different strengths than scalers?■ What are the crossroads business-builders must face?■ How many business books and experts, what to impart?
Lets us ‘Begin’“Taking the first step is always the hardest”
Insecurities:■ What if I fail ?■ Do I have enough money ?■ How long will it take ?■ What happens to my social life ?■ Is my personality startup material ?
Traits of Great EntrepreneursHEART SMARTS GUTS LUCK
Code for
Authentic Vision● Purpose● Passion● Sacrifice● Nuance
Pattern Recognition● Book Smarts● Street Smarts● People Smarts● Creative Smarts
Solidity● Guts to Initiate● Guts to Endure● Guts to Evolve
Lucky Attitude● Humility● Intellectual
Curiosity● Optimism
Lucky Network
Exemplified by
● Howard Schultz, Starbucks
● Guy Laliberté, Cirque du Soleil
● Jeff Bezos, Amazon● Bob Langer, MIT● Bill Gates, Microsoft
● Richard Branson, Virgin Airlines
● Paul Reichmann, Olympia & York
● Jay Chiat, TBWA\Chiat\Day
● Li Lu, Coleader, Tiananmen Square 1989
Showcased in / Analogs
● Philippe Petit in Man on Wire
● John Keating in Dead Poets Society
● Will Hunting in Good Will Hunting
● Frank Abagnale in Catch Me if You Can
● King George VI in The King’s Speech
● Harvey Milk in Milk
● Jamal in Slumdog Millionaire
● Forrest Grump in Forrest Grump
Heart: How it reveals itself
Purpose and Passion + Sacrifice / Work Ethic + Nuance
60 % of founders are Heart-driven“I’d probably rank Heart-the passion for something and the desire to see it through, no matter what the challenge, as number one”
-Google Cofounder Sergey Brin
HEART: Winning with the HeartHeart \hahrt\ noun 1 : the source of an authentic vision and the soul of a business or calling
Purpose and Passion: You cannot plan Heart, or “in vitro fertilize” a truly great business. A company’s foundation lies in purpose.
Sacrifice and Agape: The concept of agape and natural maternal-like sacrifice that comes with creating and building a business.
Nuance: The subtleties and thousand points of light that emanate and coalesce from a genuine Heart and ultimately differentiate it from its competitors.
Power & Impact of PurposeImpact
Purpose Beliefs / Values
Specific capabilities
Tactics / Tools
Behavior
Propagation of Purpose:
A small change in
purpose has a large impact
on more tactical
aspects of what you do. That is why it is important to
understand your purpose
first.
Limitations of Heart■ Heart needs to be complemented by execution and
market acceptance to become business■ Heart can’t just be about thinking big■ Heart-driven approach can yield diminishing returns
Passion
Market Capabilities
Magic
Questions■ What is the purpose of your business, stated simply and
clearly?■ What is the (right-brained) essence of your business model?■ What are the must-have values of your business?■ What are you prepared to do when those values are violated?
Or are there values you are willing to trade off for scale?■ What are the top five to eight nuances in your business that
differentiate it from the rest?■ If you had all the money you could ever want, what would you
be doing to occupy your life meaningfully?
Smarts: How it reveals itself
Pattern Recognition
Book Smarts + Street Smarts + People Smarts + Creative Smarts=
Business Smart
IQ IS ONLY THE BEGINNING
Business Smarts \biz-nəs, sma:rts, noun 1 : pattern recognition across book smarts, street smarts, and creative smarts, esp. In entrepreneuship
Book Smarts■ High IQ helps open the doors, like good University for
Engineering, or MBA■ Book Smarts help solve analytical issues, after that, its
importance wanes!
Baseline - You don’t have to be super book smart !!!
Habits:■ Priority Setting■ Regularly consult a Dashboard of Performance Indicators■ Don’t waste a minute: Run Better, Shorter Meetings
Street Smarts■ Successful because of experience and tenacity (ex. Jim
Skinner, CEO, MacD, former restaurant manager)■ Bring hardheaded practicality and momentum■ Drivers of feedback mechanism of learning■ Are ultimate business anthropologist-observing events and
people■ Read situations and contexts rather than statistics
Habits:■ Use the Three-Minute Rule: Client actions before and after■ Appreciate the Power of Pause: Pause, Play, Mute, Rewind
People Smarts■ Intuiting how people will react in particular situations■ Prioritizing relationships■ Developing talent
Habits:
■ Prepare for Critical Conversations■ Cultivate Network: Triage and Focus■ Focus on Intrinsic Reward as much or more than Extrinsic
Creative Smarts■ Grasp patterns that others do not (even book smarts fail !)■ Are visionaries and can perceive future■ Generate ideas■ Innovative
Best Example: Steve Jobs, Founder, Apple Inc
Habits-Practice Spirituality or MeditationDevote time for Creative activities like Music or Fine Arts
Business Smart (Pattern Recognition)
■ Deft amalgam of the four varieties of Smarts■ Ability not only to mix and match the above qualities, but
also to modify and moderate their volume depending on the person, people, situation, or environment in situation
■ Intuitive and experimental, visionary and practical■ Strategist
Analogy: Chess Player, considers game, rules, manuals, teachers, available moves, opponents he has played against, tactics and strategies learnt by trial error, clock and timer !!!!
Too Much Smart■ Overanalyze■ Miss the bigger picture■ Focus too (tooooo) much on details■ Become precisely incorrect■ Lack willingness to take leap of faith■ Never take the first step
Examples:None, but could be found in failure stories, oh but they don’t have noticeable failure stories, as they always succeed in petty things
GUTS: To Initiate, Endure and EvolveEntrepreneurship is often:■ A lonely endeavor■ Marked by repeated rejection and failure■ Circuitous journey of extreme highs and lows■ Like committing to swimming in a sea of ambiguity■ Normal that nobody else understand your ideas, so spend
most waking hours physically or psychologically alone !
Example: Mike Yavonditte, former CEO, Quigo (contextual ad-targeting network directly competed Google’s AdSense), Founder, Hashabe.
Guts Hierarchy
Guts to Initiate
Guts to Endure
Guts to Evolve
Guts /guhts/ noun 1 : the courage to make things happen with the will to act; specifically at critical moments of initiation, endurance, and evolution
Action, not inaction, not reaction
Failure is not an option, but a reality
Companies that do not survive are the ones that don’t adapt their practices and products to environmental shifts
SurvivorMindset
LUCK’s inevitable role inBusiness-BuildingLuck \luhk\ noun 1 : right attitude intersecting with the right relationship network; the result of a lucky attitude (humility, intellectual curiosity, and optimism) and lucky network (subset of one’s relationship network) composed of unexpected but highly useful relationships
Humility+
Intellectual Curiosity+
Optimism
Subset of relationship network deriving from a Lucky Attitude and further enhanced through
vulnerability, authenticity, generosity, and openness toward people.
Lucky Attitude Lucky Network
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