Electronic Search and Rescue System for People at Risk Page 0 Public Safety Agency Training Program Version 3 – August 2010.

Electronic Search and RescueSystem for People at Risk

Page 1

Public Safety Agency Training Program

Version 3 – August 2010

Course Objectives

Slide #2

• Familiarize participants with the operation of the LoJack SafetyNet Program

• Instruct participants on how the program and system works and all the components of client management

• Objectives will be accomplished by covering topics such as: – LoJack and History of Electronic Search and Rescue (SAR)– LoJack SafetyNet Program– Autism, Alzheimer’s, and other Dementia or Cognitive Conditions– Program Management System Overview– LoJack SafetyNet Equipment and its Operation – Search Techniques and Applications– Field Training– Written and Practical Testing

Agenda

Slide #3

8:00 - 8:30AM Opening Remarks/Introductions/Course Discussion

8:30 - 8:45AM LoJack Corporation and the SafetyNet Program

8:45 - 9:30AM Autism and Related Conditions for the First Responder

9:45 - 10:30AM Alzheimer’s and Related Conditions for the First Responder

10:30 - 10:45AM Program Management System

11:00 - 11:45PM LoJack SafetyNet Electronic SAR Equipment Familiarization

11:45 - 12:00PM Written Test

12:00 - 12:30PM LUNCH

12:30 - 2:00PM Practice Field Exercises and Searching Techniques

2:15 - 3:15PM Field Exercises (Testing)

3:15 - 4:30PM Vehicle Tracking

4:30 - 5:00PM Course Review/Questions/Certification

About LoJack Corporation

Slide #4

• Premier worldwide provider of tracking and recovery systems

• Utilizes proven Radio Frequency technology

– Most appropriate for tracking and recovery or rescue

– Operates on FCC allocated frequency

• Delivers 90% Success Rate for cars and trucks

• Fully integrated with law enforcement

• Available in 28 states plus the District of Columbia and 30 Countries

around the world

• More than 8 Million units installed globally

• More than $5 Billion in assets recovered globally

– Over 250,000 vehicles

LoJack: Our Mission – Our Vision

Slide #5

To be the unsurpassed global leader in finding and recovering mobile assets and people by delivering innovative solutions and services that leverage our strong relationship with law enforcement

LoJack will be the pre-eminent brand synonymous with helping to find, protect and recover anyone or anything of value anywhere around the world at any time.

Slide #6

Expanding LoJack to meet a growing need

Wandering: A Growing Concern

Slide #7

• Approximately 127,000 people get lost annually in the United States

• Roughly 34,000 are reported to police

• Approximately 13,000 are never found

• Resources are required for Search & Rescue of wanderers

• Law Enforcement required to search for those with diminished capacity who are missing

• This program is about life and death situations where you can make a difference

Wandering: A Growing Concern

Slide #8

Wandering: A Growing Concern

Slide #9

Wandering: A Growing Concern

Slide #10

Wandering: A Growing Concern

Slide #11

Technology for Keeping People at Risk Safe

Slide #12

• Using some form of new technology is ONE OPTION among other

strategies for coping with wandering behavior

• Most comprehensive study to-date: conducted by the Locating Technology

Project at McMaster University in Toronto in 2006, funded by the Canadian

government

Locating Technology Project

Slide #13

Five Systems Tested

Two distinct types of technology

1) Global Positioning System (GPS)

2) Radio Frequency (RF)

“Both technologies have advantages: the GPS based systems

provide theoretically exact and historical location information of

the person wearing the device whereas RF systems can easily

pinpoint the location of a person wearing the device when they

are in close proximity.”

Locating Technology Project Bottom Line Results

Slide #14

• Of the 5 systems tested, 4 were GPS technology and 1 was RF technology

• Only the RF technology system, working with trained public safety

personnel, successfully located the wearer in every instance.

Electronic Search And Rescue (SAR)

Slide #15

• 43rd Virginia SAR team in Chesapeake, Virginia starts Project Lifesaver in 1999• LoJack Corp. acquires Locator Systems equipment manufacturer in April, 2008• In December, 2008 Project Lifesaver and LoJack agree to work together to

expand the availability of the program• In March 2010, both organizations agreed to provide their own separate

programs. LoJack SafetyNet is concentrating primarily on select metropolitan areas.

• LoJack will continue to provide equipment to Project Lifesaver, but will offer its own program - LoJack SafetyNet

• Over 1,100 agencies are currently using LoJack SafetyNet equipment in 46 U.S. states and Canada

• More than 2,100 saved lives since 1999

Key Benefits:• Save Time• Save Money• Save Community Resources• Save Lives!!!!

LoJack SafetyNet Overview

Slide #16

• Enables public safety agencies to conduct effective electronic search and rescue operations – Utilizes Proven Radio Frequency Technology

• Designed for those with cognitive conditions who wander– Autism, Down syndrome, Alzheimer’s and other similar conditions

• Search and Rescue technology and training provided to public safety agencies at no cost

• LoJack SafetyNet service components:– Personal Locator Bracelet (PLB) worn on wrist or ankle of client– 24 X 7 emergency caregiver support– Search and rescue database of key information about clients for public

safety agencies– Search and rescue receivers for public safety agencies– Training and ongoing support for public safety officials

• Trained Specialists provide comprehensive caregiver support in the enrollment process

LoJack SafetyNet Overview

Slide #17

Slide #18

Autism and Related Conditions for the First Responder

– Autism Facts– Causes– Diagnosis– Common Characteristics– Recognizing Someone with an ASD– Approaching Someone with an ASD– Transporting Someone with an ASD

ASD = Autism Spectrum Disorders

Autism Facts

Slide #19

• Nearly 1.5 million people live with Autism Spectrum Disorder (ASD) in

the United States

• Approximately 1 in 100 people are born today have ASD Autism

Spectrum Disorders

• Autism Spectrum Disorder (ASD) is growing at a rate of about 10-17%

per year

• A new case of autism is diagnosed every 20 minutes

Autism Facts

Slide #20

• Autism knows no racial, ethnic, or social boundaries; family income

levels; lifestyle choices; or educational levels, and can affect any family

and any child

• Although the overall incidence of autism is consistent around the globe,

it is four times more prevalent in boys than girls

• There is no known single cause for autism, but it is generally accepted

that it is caused by abnormalities of brain structure or function

What is Autism?

Slide #21

• Autism Spectrum Disorders (ASD) is a developmental disability that usually

appears during the first three years of life

• The Autism Spectrum Disorders (ASD) neurological disorder impacts:

– Social interactions

– Communication and language skills

– Behavior

• Varying levels of functioning:

– Low functioning

– Middle functioning

– High functioning

The 5 Categories of Autism

Slide #22

1. Autism Language and communication deficits with challenging behavioral traits

2. Childhood Disintegrative Disorder Complete loss of language at age 2 with little subsequent improvement

3. Rett Syndrome 90% affected are females who have multiple severe disabilities

4. Asperger Syndrome Typically high intellect and verbal abilities, but still lack common social

skills 5. Pervasive Developmental Disorder or PDD-NOS (Not otherwise specified) Diagnosis given for children who are present with some of the

characteristics of either autism or Asperger Syndrome, but not severe enough for a diagnosis of either of these conditions

Most Common Theories for Cause of Autism

Slide #23

• Genetic Vulnerability

• Environmental triggers (chemicals, toxins)

• Vaccine Injury (immunizations, thimerosal)

What’s the answer?????

The Answer’s Simple

Slide #24

We Don’t Know The Cause

How Autism is Diagnosed

Slide #25

• No medical or blood test available to detect Autism Spectrum Disorder (ASD)

• Diagnosis based on observation of communication, behavior, and

developmental levels

Who Makes an ASD Diagnosis

Slide #26

Generally, a multidisciplinary diagnostic team, which may include:

• Neurologist

• Psychologist

• Developmental pediatrician

• Speech Therapist

• Occupational Therapist

A Few Common Characteristics

Slide #27

It is essential to remember that every person on the spectrum is affected by autism in a different way, though certain similarities do exist.

Some common characteristics may include: • Loud noises and other sensory stimuli may overwhelm the person and

cause sensory overload

• It is common for people with ASD to have seemingly inappropriate reactions to situations, commands and body language.– May invade the personal space of others– Extreme reactions to changes in routine

How to Recognize Someone with an ASD

Slide #28

• Speech

• Body language

• Body movements

• Sensory impairments

• Sense of fear, pain and safety

• Repetitive behaviors

• Self injurious behaviors

How to Recognize Someone with an ASD: Common Speech Patterns

Slide #29

• Many people with ASD will simply repeat words that have been spoken to

them (known as echolalia)

• Many people with ASD will repeat phrases that they have learned in the past

(known as scripting)

• The above should not be confused as comprehension of your words or

commands

How to Recognize Someone with an ASD: Speech

Slide #30

• Many people (approximately 50%) with Autism Spectrum Disorder (ASD)

are non-verbal

• People with ASD who are verbal may have limited speech and struggle to

express themselves, especially in stressful situations

• People with Asperger Syndrome may appear to be more verbally

sophisticated but still lack comprehension capabilities and social skills

How to Recognize Someone with an ASD: Body Language

Slide #31

• Appear to be poor listeners

• Little or no eye contact

• Flat facial affect (no expression)

• Difficulty interpreting your body language

• May have an inappropriate reaction to the situation (laughing when afraid)

How to Recognize Someone with an ASD: Body Movements

Slide #32

May have the following:

• Unusual walking pattern or balance

• Prone to repetitive actions, including spinning of objects, rocking self

back and forth, flapping of hands, and pacing or constant movement

• Tend to wander without reacting to surroundings

How to Recognize Someone with an ASD: Sensory Impairment

Hypersensitive/Hyposensitive

Slide #33

• Sights

• Hearing

• Smell

• Touch

• Taste

How to Recognize Someone with an ASD: Little Sense of…

Slide #34

• Pain: apparent over-sensitivity or under-sensitivity to pain

• Fear: no fears of real danger

• Personal safety

How to Recognize Someone with an ASD: Repetitive Behavior

Slide #35

• Stimming (Stereotypy)

• Compulsive behavior

• Sameness-resistance to change

• Ritualistic behavior-activities the same way each time

• Restrictive behavior-limited in focus, interest, or activity

• Self Injury: 30% of children with ASD

How to Recognize Someone with an ASD: Self-Injurious Behaviors

Slide #36

• Bruising in many areas

• Pulling hair out

• Skin injuries, open wounds

• Biting themselves

• Picking scabs, scratching

• Face grinding

• Teeth grinding

A person with Autism Spectrum Disorders (ASD) may engage in self

injurious behavior on approach

Autism and Wandering

Slide #37

• 92% of parents of children with Autism report that their child(ren) are at risk of

wandering (National Autism Association – online survey)

• Elevated death rates among those with autism were in large part attributed to

drowning, after they had wandered away (Report by the Journal of Autism and

Developmental Disorders)

• Dr. Dennis Debbaudt (2002) suggested the following as reasons people with

autism wander:

– curiosity to return to a place of interest

– obsessive compulsive behavior such as an attraction to certain locations

– a need for sensory input

How to Best Approach a Person with an ASD

Slide #38

• Stay alert

• Clear communication

• Be calm, simple and literate

• Sign language or PECS picture cards

• Don’t try to stop (non-injurious) repetitive behavior

• Avoid touching or standing behind person

How to Best Approach a Person with an ASD: Expectations

Slide #39

• Don’t presume a nonverbal child or a child who doesn’t seem to be

listening cannot understand. Always explain what you’ll be doing and

where they’ll be going

• Expect the unexpected, stay alert

• Changes can happen in a second

How to Best Approach a Person with an ASD: Communication

Slide #40

• Speak simply using a calm voice

• Give plenty of time for the person to respond to questions.

3-10 second delay is not uncommon

• Be prepared to repeat your question. Also, try inverting your questions

to validate the persons response

How to Best Approach a Person with an ASD: Communication

Slide #41

Try to utilize

communication cards to

communicate, though

not all people with ASD

are familiar with them

How to Best Approach a Person with an ASD: Communication

Slide #42

• Provide paper and a pen or a laptop for the best chance of getting the

information required from the person

• Use established communication systems if available

How to Best Approach a Person withan ASD: Be Calm, Simple and Literal

Slide #43

• Use calm, simple language

• Be literal and specific

• Avoid slang words/expressions

- “Go fly a kite”

- “Take a hike”

- “Break a leg”

How to Best Approach a Person with an ASD: Communication

Slide #44

Some non-verbal people with ASD

communicate with sign language

instead of or in addition to using

the PECS picture cards

How to Best Approach a Person with an ASD: Don’t Interfere

Slide #45

• Never try to stop a repetitive behavior unless it is self-injurious or

dangerous to others.

• Allow the person to finish the behavior because this self-stimulating

behavior (“stimming”) can be self-soothing.

How to Best Approach a Person with an ASD: Approach

Slide #46

• Avoid touching or standing behind the

person.

• Always be aware of the possibility of

bolting: people with ASD are very prone

to running away.

The Search: Check Attractive Hazards

Slide #47

Many Individuals with an Autism Spectrum Disorders( ASD )wander; it may even be

the call first responders get most often.

Start by checking attractive hazards:

• Water (pools, lakes, rivers, swamps, etc.)

• Construction sites

• Drainage areas

• Train tracks

• Traffic areas

• Place of height (trees, high tension towers, roof tops, etc.)

Reactions

Slide #48

– Aggression

– Regression

– Sensory Overload

• May not respond to directives because they do not

understand what’s being asked of them or because

they are scared

• Fear may paralyze their ability to process language

or understand the directive

• Stressful or upsetting situations overwhelm people

with ASD and can adversely affect them…they may

struggle with tasks they could normally perform

(regression)

• Whenever possible, avoid touching people with

ASD because some, but not all, will become more

agitated, and possibly aggressive, when touched

Reactions

Slide #49

• They may fixate on an object in a room or on your body such as a

badge, earrings, or parts of an emergency vehicle

• They may also fixate on your personal protective gear such as a helmet,

reflective tape on your turnout coat, rescue tools or weapon

• Be aware of hypotonia-people with ASD who may have under-developed trunk

muscles and may be unable to support their airway when lying flat on their chest

• Remember that restraint systems used may frighten people with ASD

• Use of spine boards or handcuffs may be difficult to apply

Bolt Risk

Slide #50

People with Autism Spectrum Disorder (ASD) are often a bolt risk after

rescue.

A first responder must stay with the person.

Transporting

Slide #51

• Sensory issues: sirens, lights, radio

• Maintain a safe distance

• Parent or caregiver to assist

• Avoid touching if possible

• Keep interior lighting low

• Use toys or an attractive object to keep the person with ASD calm

• Be calm as the person with ASD may be looking at you for an example

• Be alert for sudden outbursts

Avoiding Unfortunate Situations

Slide #52

Every year, numerous people with ASD suffer psychological trauma,

physical injury, or even death as a result of a lack of understanding by law

enforcement and public safety agency personnel

– Be Patient and Be Calm

– Always realize that there are many people out there with cognitive

conditions that can cause them to act unusually or differently

– Think about the possibility that the person you are encountering may

have Autism

– If not, your actions could have devastating consequences…….

What can happen……

Police Fatally Shoot Unarmed Man in Koreatown [email protected] 21, 2010|By Jason Song

Los Angeles Police officers shot and killed a man in Koreatown early Saturday morning after he reached into his waistband for what officers believed was a weapon, authorities said.Steven Eugene Washington, 27, died from a single gunshot wound to the head shortly after midnight. Although no weapon was found, officers said they feared for their lives because Washington did not respond to their commands and appeared to be reaching for his waistband. The officers spoke to Washington, but he approached them and seemed to remove something from his waistband, police said.Officers Corrales and Diego believed "he was arming himself" and fired, Assistant Chief Earl Paysinger said at an afternoon news conference. "The officers made decisions in a fraction of a second," he added.Washington's family said he was autistic and had learning disabilities but enjoyed riding the bus and trains. He was taking classes at a community college and wanted to become a mechanic. He often took the Metro Red Line subway to visit friends and was probably walking to his home a few blocks to the south, his family said.

53

Slide #54

AUTISM VIDEO

Slide #55

Alzheimer’s and Related Conditions for the First Responder

– Alzheimer’s Facts– Alzheimer’s Overview– Wandering– Recognizing Someone with

Alzheimer’s – Responding to a Wandering Incident– Search Tips– Communications Tactics

www.alz.org / 800.272.3900www.alz.org / 800.272.3900

► Old/Elderly• Fact: One in Eight people aged 65 and older have

Alzheimer’s• Fact: There is a growing group of people who are

diagnosed in their 30s, 40s and 50s.

► Nursing Homes• Fact: Over 70% live in the community

► Confusion/Disorientation• Fact: The type of memory loss associated with

dementia is not normal aging.

What is Alzheimer’s Disease?

Alzheimer’s destroys nerve cells and shrinks the brainAlzheimer’s destroys nerve cells and shrinks the brain

Alzheimer’s is the 7th Leading Cause of Death

Judgment, reasoning

Language, Sense of temperature, touch, pain

Basic functions,including breathing

Memory, language, hearing

Vision

Movement, balance

Which Functions are Impacted?Which Functions are Impacted?

Over 5 million people in the U.S. are living with Alzheimer’s disease.

70% of them live in the community and want to

age safely at home

PrevalencePrevalence

In urban settings, 44% of missing persons

have Alzheimer’s or related dementia

General Communication TipsGeneral Communication Tips

► Approach from the front

► Introduce yourself

► Speak slowly

► Use simple language

► Be mindful of body language

► Minimize distractions

► Approach from the front

► Introduce yourself

► Speak slowly

► Use simple language

► Be mindful of body language

► Minimize distractions

Wandering

Wandering

Approaching Alzheimer’s:

Make your FIRST response

the RIGHT response

Approaching Alzheimer’s:

Make your FIRST response

the RIGHT response

www.alz.org / 800.272.3900www.alz.org / 800.272.3900

Getting Lost vs. WanderingGetting Lost vs. Wandering

► In the early stages , can get lost on a familiar route

► In later stages, can be aimless

► Risky at any stage

► Unpredictable

► One of the biggest challenges for caregivers

About WanderingAbout Wandering

► 70% of people with dementia wander

► 2/3 will wander more than once

► Wandering is considered an emergency

► If not found within 24 hours 50% of people risk serious injury or death

► Wandering happens on foot, by car or via other forms of transportation

► 70% of people with dementia wander

► 2/3 will wander more than once

► Wandering is considered an emergency

► If not found within 24 hours 50% of people risk serious injury or death

► Wandering happens on foot, by car or via other forms of transportation

Nursing Homes Not ImmuneNursing Homes Not Immune

► 25% will wander and become lost

► 70% of elopement claims involve the death of a resident

► 45% of elopements occurred within the first 48 hours after admission

► Each week in the US, at least one nursing home resident will wander off and die

► 25% will wander and become lost

► 70% of elopement claims involve the death of a resident

► 45% of elopements occurred within the first 48 hours after admission

► Each week in the US, at least one nursing home resident will wander off and die

You got the call, now what?You got the call, now what?

► Recognize dementia

► Respond using TALK tactics

► Take action immediately

► Search tips

► Recognize dementia

► Respond using TALK tactics

► Take action immediately

► Search tips

Recognizing a person with dementia Recognizing a person with dementia

► Age

► Facial expression

► Attire

► Balance/Gait

► Actions

► Age

► Facial expression

► Attire

► Balance/Gait

► Actions

Responding to a Wandering Incident Responding to a Wandering Incident

► Take action immediately• A missing person with Alzheimer’s disease is always an

emergency• A pre-determined waiting period could be the difference

between life and death• Call 911

► Initiate search• Immediate area and familiar places• Dominant hand• Former residences or workplace

►Local chapter for family support & follow up

► Take action immediately• A missing person with Alzheimer’s disease is always an

emergency• A pre-determined waiting period could be the difference

between life and death• Call 911

► Initiate search• Immediate area and familiar places• Dominant hand• Former residences or workplace

►Local chapter for family support & follow up

TALK TacticsTALK Tactics

Take it slow

Ask simple questions

Limit reality checks

Keep eye contact

Take it slow

Ask simple questions

Limit reality checks

Keep eye contact

Search TipsSearch Tips

► Immediate area

► Prior residences or workplaces

► Short distance from the road

► Smart not loud

► Pinball Effect

► Dominant hand theory

► Consider wandering by vehicle

► Alert MedicAlert + Safe Return

► Immediate area

► Prior residences or workplaces

► Short distance from the road

► Smart not loud

► Pinball Effect

► Dominant hand theory

► Consider wandering by vehicle

► Alert MedicAlert + Safe Return

Urban Search—Dementia ProfileUrban Search—Dementia Profile

► They will go until they get ‘stuck’ or stopped.

► Attracted to water features

► Typically found in structures (yards) or walking along roads.

► Will not leave verifiable clues

► Will not cry out for ‘help’ or respond to shouts

► They will go until they get ‘stuck’ or stopped.

► Attracted to water features

► Typically found in structures (yards) or walking along roads.

► Will not leave verifiable clues

► Will not cry out for ‘help’ or respond to shouts

Make a DifferenceMake a Difference

► Alzheimer's is a progressive, fatal brain disease.

► Be aware of behaviors

► Search everywhere

► Search immediately

► Be prepared for catastrophic reactions

► Approach slowly, speak calmly, treat the person with respect—TALK Tactics

► Alzheimer's is a progressive, fatal brain disease.

► Be aware of behaviors

► Search everywhere

► Search immediately

► Be prepared for catastrophic reactions

► Approach slowly, speak calmly, treat the person with respect—TALK Tactics

ALZHEIMER’S VIDEOALZHEIMER’S VIDEO

Slide #74

Program Management System Overview

Key Terms

Slide #75

Client: Individual at risk of wandering: person who will be wearing the

Personal Locator Bracelet.

Caregiver:Individual primarily responsible for the care of the client. Often

there are multiple caregivers (i.e. two parents). Caregivers will be responsible for the daily testing of the Personal Locator Bracelet along with the other caregiver responsibilities:

– Ensure 24/7 care – Call immediately if the client is missing or wanders– Ensure client is available for monthly battery and strap changes

at designated location

Key Terms

Slide #76

Public Safety Agency:A public safety or law enforcement agency primarily responsible for conducting search and rescue for clients that have been reported missing. Examples of Public Safety agencies include: Police

department, Fire department, Sheriff’s Office, Search & Rescue team, EMS team, etc.

Client Management Provider (CMP):An organization or group that performs the role of client management for the LoJack SafetyNet Program in a given area. This organization may be responsible for a variety of roles, including client outreach and education, client enrollment visits, monthly battery and strap changes. This organization is responsible for ensuring accurate client information and timely updates to client information in the LoJack SafetyNet Portal.

Key Terms

Slide #77

Personal Locator Bracelet (PLB):The Radio-Frequency device worn by the client either on the wrist

or ankle. Each Personal Locator Bracelet contains a unique frequency and ID assigned to the client and maintained in the LoJack SafetyNet Portal. The Personal Locator Bracelet requires a battery change every 30 days – referred to as a battery & strap change visit.

Program Representative:A member of a Client Management Provider, any individual that

has contact with clients. All Program Representatives should be trained on the appropriate procedures relating to enrollment visits, battery & strap change visits, client management paperwork and the LoJack SafetyNet Portal. This individual serves as the face of the LoJack SafetyNet System for clients and caregivers.

Key Terms

Slide #78

SAR:Search and Rescue

LoJack SafetyNet Portal:Secure online database of client information including a physical description and photo of client, unique transmitter ID and frequency information, address, demographic information, wandering history, caregiver contact information. Other details that may be useful for

a Public Safety Agency during a search mission, like key geographic concerns nearby, trigger words to avoid, or additional medical

conditions, are also noted for each client.

LoJack SafetyNet Portal Overview

Slide #79

• The LoJack SafetyNet Portal can be accessed via www.lojacksafetynet.com/agency

• Each Program Representative will have a unique email address login and password, which should be entered on the login page

LoJack SafetyNet Portal Overview

Slide #80

1

Adding a User 1. From the Home Page, click “Deputies” or “Officers”

• This will display any/all users of the system

LoJack SafetyNet Portal Overview

Slide #81

2

Adding a User 2. Click “Add Deputy” or “Add Officer”

LoJack SafetyNet Portal Overview

Slide #82

Adding a User 3. Enter the User’s email address.

This will be their login, and should be a valid email address so that they can receive system emails.

4. Create a temporary password for the user

5. Enter the user’s name6. If the user does not have a

Badge Number or Employee ID, please enter “000”

7. Enter the appropriate contact information

LoJack SafetyNet Portal Overview

Slide #83

8. Enter the appropriate dates for training certifications

9. Choose the user’s authority level– Admin: Can add or

remove users, and can edit Agency information

– User: Can edit their user profile, and can add or edit client information

– Read Only: User can view information, but cannot edit

10.Click Add

84

Accessing a Client’s Record1. From the Home Page, click “Clients”

• This will display any Clients in an “Active” or “Waiting Approval” status

1

LoJack SafetyNet Portal Overview

LoJack SafetyNet Portal Overview

85

Accessing a Client’s Record2. Click on the Client’s Name

to enter that Client’s record

1

2

LoJack SafetyNet Portal Overview

86

1. Demographic information about the Client – fill out any missing pieces of information

2. Any Medical or other key notes about the Client - include anything that would be useful for a search that is not covered in other parts of the page

3. Address information about the Client4. Photo of the Client - upload a recent photo and update yearly for child or

every 2 years for older adult5. Basic Agency information about the Client - Which agency does search and

rescue and which does client management

1

2

4

5

3

LoJack SafetyNet Portal Overview

87

PLB and Caregiver Info :6. Client’s Specific Transmitter Information7. Officers assigned to the Client8. Up to 3 additional Caregivers and their contact

information

6

7

8

LoJack SafetyNet Support

Slide #88

• LoJack SafetyNet Customer Service is available 24/7 for

– Clients

– Caregivers

– Public Safety Agencies

– Client Management Providers

Slide #89

Questions??

Slide #90

LoJack SafetyNet Electronic Search

And Rescue Equipment

Basic pieces of equipment that you will be dealing with:

Personal Locator Bracelet Receiver Antenna(Battery and Transmitter)

Basic Equipment

Slide #91

Personal Locator Bracelet (PLB)

Slide #92

• Personal Locator Bracelet is a transmitter whose output is a mere 10 milliwatts of power

• Compare to:–Walkie talkies – 5 watts–Mobile radio - 100 – 150 watts

• The PLB has a one mile range (bench tested)

• There are two types of Personal Locator Bracelets

Personal Locator Bracelets (PLB)

Slide #93

Lexan PLB (transmitter) Disc PLB (transmitter)

IdentificationNumber

Frequency

Frequency

IdentificationNumber

Personal Locator Bracelet Batteries

Slide #94

• Panasonic Battery (used in the Lexan PLBs)– 3 volt lithium-Ion battery

• Tadiran Battery (used in Disc PLBs)– 3.6 volt lithium-Ion battery

• Both Batteries– LoJack SafetyNet requires that the battery is changed every 30

days– Both batteries begin to decline after 35 days– Operational life span is 45 days– Not to be stored touching each other

Personal Locator Bracelet Tester

Slide #95

• The PLB tester is used to verify that the PLB battery is operational and that the transmitter is transmitting a signal

– It is used each day by the client’s caregiver

– It is also included in the equipment provided topublic safety agencies

• The tester is held next to the PLB and a red

light will blink indicating that the PLB is functioning

properly

Important

Slide #96

• Tracking range of the Personal Locator Bracelet with the handheld

Yagi antenna on the ground is approximately 1 mile and from the

air (helicopter) it is approximately 5-7 miles

• Tracking range of the Personal Locator Bracelet with the Omni

directional antenna (on vehicle) has a range of approximately ¼

mile in each direction

Important

Slide #97

• Frequency Numbers

- Personal Locator Bracelets with the same Frequency number

are generally assigned at least 10 air miles apart due to the fact

that tracking range from the air can be up to seven miles

• Personal Identifier Codes

– Each Personal Locator Bracelet is assigned a specific frequency

number along with a specific Personal Identifier Code

– In the event that two Personal Locator Bracelets with the same

frequency number were distributed in the same general area,

one could be distinguished from the other by use of the Personal

Identifier Code

LSI-G2 LoJack SafetyNet Receiver

Slide #98

Display Screen

Control Buttons

Control Buttons

Slide #99

Frequency Buttons

On / Off Button

Gain Control Buttons

Volume Buttons

Indicators

Slide #100

Signal Strength ValueFrequency Indicator

Signal Strength Indicator

Gain Indicator

Volume Indicator

Battery Voltage Indicator

The Receiver - Setting the Frequency

Slide #101

To change the frequency, press yellow arrows located directly below “Freq” on the display screen.

= increase

= decrease

The Receiver – Frequency

Slide #102

Atmospheric conditions can cause a frequency to drift1 – 3 KHz (max 3 up or 3 down)

When placing transmitters always separate by .004

You may have to scroll up and down to get the best signal

Always listen for a “Chirp” being emitted every second from the transmitter

Signal Deviation

Slide #103

Signals can deviate

Remember deviation can be 1 – 3 KHz (1-3 up or 1 -3 down)

So increase the frequency KHz or decrease the frequency KHz

Always look for the strongest signal

.714

.711

.708

Fine Tuning The Signal

Slide #104

To change the frequency, simply press the yellow arrows located under “freq”

= increase

= decrease

Adjust until the proper “chirp” sound is achieved.

Communicate to others in the search the new frequency as needed.

The Receiver - Volume Button

Slide #105

To change volume press yellow arrows that are directly below “vol” on the display.

= increase

= decrease

The Receiver - Gain Button

Slide #106

To change the gain, press yellow arrows that are directly below “Gain” on the display screen.

= increase

= decrease

The Receiver – Battery Power Level

Slide #107

Power level is displayed on the screen to determine if the battery power is at the proper level.

If it gets below 6.2 volts the Receiver needs to be recharged

The lowest level the internal lithium batteries can reach is 6.1 Volts (LOW will be displayed on the screen)

At 6.0 volts, the unit will shut down

The Signal Strength Display

Slide #108

The signal strength will fluctuate with the reception of a signal from a PLB.

The stronger the signal the greater the number displayed on the screen.

Speaker

Slide #109

The speaker of the tracker, located in the front of the unit, emits a chirp that the transmitter is broadcasting, approximately once a second.

LSI-G2 Speaker Location

The Receiver – Antenna Connection

Slide #110

The BNC connector of bothantennas connects to the antenna connection on the top of the tracker

The Receiver - Headphone Jack

Slide #111

The plug from any standard 1/8” headset fits into the headset receiving port located on the side of the LSI-G2.

Tracker Power Supplies

Slide #112

The LSI G-2 utilizes DC power from a lighter in a vehicle or an AC power supply.

Both power cables plug directly into the unit in the back of the unit.

NOTE: The tracker should be charged at all times as a dead tracker is just

that. Tracker can be on constant charge but at minimum should be charged

at least every 2 weeks.

The LSI-G2 Receiver-A.C. Charger

Slide #113

When the internal lithium-ion batteries need charging, plug in the AC or DC cord supplied in the location shown. Remember to plug into the unit first and then into the power source.

Antennas

Slide #114

Two Types of Antennas utilized with the Receiver:

1. Yagi Antenna– Hand held antenna– Coax cable connects antenna to receiver– Cable can connect from either end– When the antenna is pointed in the direction of the PLB, you will receive

the best signal being transmitted– ¾ to 1 mile range

2. Omni-Directional Antenna– Mounts on top of a vehicle and will allow the operator to cover

more ground

– Antenna will pick up 360 degrees and will get you in the vicinity of the PLB

– The Omni-directional’s range is ¼ mile radius

Antennas

Slide #115

The Yagi antenna connects to the tracker with a coaxial cable.

The BNC connection is located on the top of the tracker and in the middle of the hand held yagi antenna.

Either end of the cable can be used to make the connection.

The Omni antenna connects to the tracker with a coaxial cable.

The BNC connection is located on the top of the tracker.

The BNC end of the cable can be used to make the connection.

Positioning of the Omni-Directional Antenna

Slide #116

¼ mile radius

6 1 2 5

Omni-Directional Antenna

Mount this antenna 12 – 18

inches from the light bar

When mounted on top of the

vehicle’s roof, the Omni will

give you ¼ mile in each

direction

Ground Searches

Slide #117

Two Questions to Always Ask!

1) Where was the person last seen?

2) How long ago?

This will give you an idea of how much area

you may have to cover.

Note: At the time a LoJack SafetyNet trained officer is dispatched, the

Radio Frequency shall be entered into the receiver and tracking should

begin while responding to the point last scene.

Search Techniques

Slide #118

X X

X X

BUILDING

The searcher, having previously set the frequency, will then

go to each corner of the building searching for a signal. The

searcher will do a 360 W turn and increase or decrease the

frequency until they locate the signal.

Additional Available Units

Slide #119

X X

X X

Select an Officer in Charge (OIC). Each unit can do an individual 360 W on

their corner. If you get a signal, notify the OIC and move out. The OIC needs

to keep the units from bunching up.

Spreading out will allow the searchers to triangulate on the signal.

Advantages of Additional Units

• Save searching time

• Cover more ground

• Will allow you to triangulate on the signal

360 P Out Search

Slide #120

If no signal has been located, pick a corner of the building and do

the 360 W out search. Intervals should be approx ¼ mile apart.

Utilizing Multiple Units

Slide #121

• Positioning can be determined

by past history of the person.

• If they wandered before, where

did they go?

• A lot of times they go in the

same direction.

3rd unit

2nd unit

4th unit 1st unit

Triangulation

Slide #122

When searching for a PLB

with more than one receiver,

you can use the

Triangulation Search.

What is triangulation?

Triangulation is a way of

determining something's

location using the locations of

other things.

RECEIVER # 3RECEIVER # 2

RECEIVER # 1

Things to Remember

Slide #123

• Keep in contact with the OIC who is in charge of the search

• If you get a signal, stop and tell the OIC the direction of the signal

• Use landmarks, not North, South, East, or West

• Let the OIC instruct you what to do next

• Let the OIC know the strength of the signal (weak or strong)

Mobile Searches

Slide #124

Advantages:

Vehicles reduce the amount of walking

Cover more ground quicker

Decreases the response time when responding to a search

Mobile Search Procedures:

Always power up the unit and dial in the frequency when responding to a

search

First unit on the scene becomes the OIC until a ranking officer arrives

OIC positions units as they arrive in the area and has them do a 360 W out until

they get a signal

Omni-Directional AntennaSearching Procedures

Slide #125

• 1st Unit Receives a Signal– STOP MOVING IMMEDIATELY!– Do not go on foot with the Yagi antenna because you could lose the signal

• If you sit still and the signal gets weaker or stronger, consider that the subject is moving

• 2nd Unit arrives and starts receiving a signal– At that point they give their location to the OIC

• Both units can go on foot with the Yagi antenna to determine direction of the signal

• Once the direction is determined, both units keep each other and the OIC updated on the data received

• 3rd Unit arrives in the area– The OIC should send them further out to establish a perimeter because the

person may be moving– This procedure allows for containment

Bounce

Slide #126

• What is Bounce?

– Bounce is the deflection of a signal off something

– Examples: a building or a semi-tractor-trailer

• Always keep in mind to follow the strong signal

• If it is a deflection, you will eventually pick up the main signal

Remember signals take the path of least resistance!!

• What Sound to Listen For?

– “Chirp"

– When you are searching for someone, always listen for a strong

chirping signal

Signals vs. No Signals

Slide #127

• If you have a good enough signal, begin using the Yagi antenna to track

• If you have not received a signal after 30 minutes of searching, begin

planning for a traditional search

• After 60 minutes of not receiving a signal, begin a traditional search

• Remember- The LoJack SafetyNet Electronic Search and Rescue

Program is just another tool to help save the lives of people at risk of

wandering and becoming lost. There are no guarantees!

The Public Safety Agency/LoJack Partnership

Slide #128

• LoJack SafetyNet is here to support all agencies enrolled in the program– There is a 24x7 emergency call center available to respond to any of your

needs– 1-877-4-FINDTHEM (1-877-434-6384)

• The LoJack SafetyNet Law Enforcement Division is also available for assistance– Scott Martin – LoJack SafetyNet Law Enforcement Director

(860) 262-1037 or [email protected]

• LoJack SafetyNet highly encourages all agencies enrolled in the program to share success stories (e.g. rescues) soon after they happen with LoJack SafetyNet’s Corporate Communications staff

– Jeremy Warnick – Corporate Communications Manager – LoJack SafetyNet(781) 251-4251 or [email protected]

– Paul McMahon – Vice President, Corporate Communications – LoJack Corp. (781) 251-4130 or [email protected]

Electronic Search and RescueSystem for People at Risk

Page 129

Public Safety Agency Training Program