ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)
ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM
(EKMS)
ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)
oleh
AHMAD FAIZAR [email protected]
http://faizar.onestop.net
Unit Web & e-KomponenBahagian Sistem & Teknologi Maklumat
Perpustakaan Universiti Teknologi MARA
Malaysia
ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)
ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)
Portal Enterprise Knowledge Management System (EKMS) consist of:
1. E-FORUM E-Forum provides library users a platform for managing discussion forum groups and community interest groups. Users are able to provide a way to air the users' views, collaborative ideas, and to get people interested in using the community online functions.
2. COMMUNITY INFORMATION SERVICESCIS (Community Information Services) encourages the community-wide communication and collaboration efforts within the library community. CIS increases information sharing among unconnected people or groups thus fostering strong and close community. A successful CIS will be a point of reference for a trusted source of information and knowledge for the community. Anyone who uses CIS will be provided with accessible, credible information and referral services in a friendly and efficient manner.
ii) E-COMPONENT (VIA PORTAL PTAR)
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3. FAQ MANAGEMENTFAQ Management is a repository of FAQ pertaining to the department/faculty.
FAQ Management is used to manage frequently asked questions, which is organized according to subject area. Users can view the questions of interest according to the subject area defined.
4. INFO CASTERInfo Caster provides the library with the facility for the users to conduct broadcast
searches to multiple information sources via the Web. Result sets can be selectively stored in pre-determined repositories and displayed via Info Mint at My Domain Gateway or InfoFeed.
5. INFOFEEDInfoFeed unleashes a powerful web sniffer which is able to auto extract ‘recent
updated documents’ sourced from pre-determined diverse digital repositories, be it internal or external , and display these documents in a single aggregated format.
ii) E-COMPONENT (VIA PORTAL PTAR)
Continue…6. MY DOMAIN GATEWAY (MDG)MDG provides the library with the facility to organize relevant information
according to the user’s profile based on user’s requirements. Users are provided with their own personalized page from which to view current information of interest. These suite of components extract, filter, analyses content that is stored in EKMS and ILMU repositories and provides display facilities in a single aggregated manner.
7. PATH FINDERPath Finder provides the library with the capability to build and maintain the
corporate knowledge taxonomy. A user interface will be provided to allow users to visually navigate through the knowledge items lodged into the knowledge taxonomy that encourages knowledge discovery.
8. VIRTUAL REFERENCE BAY (VRB)VRB provides the library with the facility to organize relevant information
according to pre-determined groups or classes. These suite of components extract, filter, analyses content that is stored in EKMS and ILMU repositories and provides display facilities in a single aggregated manner.
ii) E-COMPONENT (VIA PORTAL PTAR)
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9. WHATS’S NEWWhat’s New is a series of e components and crawlers that is able to seamlessly
extract latest content sourced from relevant dispersed repositories, filter according to pre-determined categories and display at the Faculty portlet via EQUIP. These suite of components extract, filter, analyses content that is stored in EKMS and ILMU repositories and provides display facilities in a single aggregated manner.
10. EKMS FOUNDATIONEKMS Foundation is an integral component in a KM infrastructure. All
management of policies and regulations are administered at EKMS Foundation.
11. PURCHASE RECOMMENDATIONThe shopping list function allows Users an alternative method of item selection.
Items recommended are displayed on the Web organized by subject area / faculty. Users are provided with the option to select the items displayed for purchase. Users are also provided with an option to enter their own requests.
EKMS Architecture
M yS Q LE KM S d at ab as e
L inu x O pe ra tin g Sy s tem
J Bo ss J 2E E Ap p lic at ion
S er ve r
S er va do D B
Infrast ructure Layer
Core Services
Appl icat ion Layer
L eg e nd :O S Le v el s oft w ar e
C or e So ft wa re ( re ad y m a de s oft w ar e)
M o du le s t o bu ild a s p ar t o f p ro je ct e ffo rt
C on ne ct ivi ty se rv ic es
A pp lic at ion fr am e wo rk
Wo rkf low m a na ge m en t
U I m a na ge m en t
C om m on s er vic esE KM S C ommo n Se rv ic es
F aç a do U ni ve rs al UI S er ve r
S er va do J 2E E fra mew o rk
F aç a do R ic h K n ow le d ge P or ta l
In te gr at ion S e rv ice s
IL M U IL M UE -c omp on en ts
A pp lic at ion fr am e wo rk
U I m a na ge m en t
P or tal M an ag em e nt
C om m on S er vi ce s
N EO S
e Fo ru mM D GC IS
F AQ In fo C as ter In fo Fe e d P . F in de r
V RB
Wh at’s N ew E KM S F ou n da tio n P ur ch as e
ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)
KERNEL
• Acquisition• Cataloguing• Circulation• Serials• Indexing &
Abstracting• Foundation• Infotrack• Fund
Accounting• Authority
Control
SMART TOOLS
• Paramips• Z39.50• Web OPAC• Stock Check• Parable• Parasord• IRIS• EIS• MAPI I/F• Smart Card
I/F• Unicode
Enabler• Receipting• Info
Retrieval Accelerator
• DB Setup/ Access Organizer
• RFID I/F• Databridge• ILL• Union
Catalog - BDMS
• MUST• ESTIM
E-COMPONENT
• Repository Management
• E-Doc Delivery• E-SAM• Personalisatio
n• Revenue
Management• Facilities
Management• E-Billing• CIS• Research
Facilitator• E-Works• Copyright
Management• Membership
Management• Academic
Forum• ATM
MOM
• Taxonomy Manager• Search Engine• Metadata Manager• Digi-Net• Meta-Net
EKMS TOOLS
• Virtual Reference Bay
• Purchase Recommendation
• What’s New• eForum• FAQ Management• Pathfinder• InfoFeed• InfoCaster• My Domain
Gateway• Community
Browser• EKMS Foundation• Content
Summarizer• Content
Categoriser
A suite of over
50 Modules that helps Organizes Information
ENTERPRISE KNOWLEDGE MANAGEMENT SYSTEM (EKMS)
ARCHITECTURE / INFRASTRUCTURE
UITM Branches Internet Users
INTERNET
Leased Lines
Intranet Users
Multi-tieredSecurity managed
by PSMB
CD Networkin
gServers & Jukebox
NAS Box for Digitize
MaterialsStaging & Testing servers
Router and Switches
Web Application
servers
KM, ILMU & e-
COMPONENT
InformixDatabas
e
Satellite Libraries
THE ARCHITECTURE IN PLACE
Distributed Content
ObjectServer
Distributed Content
ObjectServer
Distributed Content
ObjectServer
MetadataRepositor
y
Server Farm
ILMUServer
s
KM Server CentralDigital
Collection
CLIENTS
Distributed Content
ObjectServer
Remote Site
Remote Site
Remote Site Remote Site
Distributed Content
ObjectServer
Remote Site
Providing excellent service via a knowledge repository of over 2 Million books, articles, theses, question papers .. accessed from 12 Branches and 9
satellites centres.
THE ARCHITECTURE IN PLACE
INFRASTRUCTURE – HARDWARE
ITEMS DESCRIPTION
Servers Server ILMU Server ILMU 2Server IBMNAS / SANServer BDMS/TAXONOMYServer MOMServer ESTIMServer EKMSServer CD NETServer Digital CollectionServer CCTV
FACILITIES IT CENTRE (LAB) LCD PC Note Book Printer Scanner Network / WiFi Hotspot LED / Digital Clock Info Kiosk Radio Frequency Identification Detection System(RFID) -Digital Tags -Digital Library Asisstant -Digital Staff Work Station -Digital Self Check Machine -Digital Conversion Station
Distributed Content
ObjectServer
MetadataRepositor
y
Server Farm
ILMUServer
s
KM ServerCentralDigital
Collection
BDMSServer
s
MOMServer
s
Intelligent Gate
RFID Enabled
Digital Library Assistant
Self-Check
Staff Workstation
RADIO FREQUENCY IDENTIFICATION DETECTION SYSTEM (RFID)
INFRASTRUCTURE - NETWORK
NETWORK CENTRE10 GE BACKBONE
INFRASTRUCTURE - NETWORK
WiFi & HOTSPOT AREABil Bahagian Lokasi yang dipohon Diluluskan
1 PTAR 1 i. Aras 4 (wing A)
ii. Aras 4 (wing B)
iii. Aras 3 (wing A) 1
iv. Aras 3 (wing B) 1
v. Aras 2 (wing A)1
vi. Aras 2 (wing B)
vii. Aras 1(bilik mesyuarat) 1
viii. Aras 1 (bilik taklimat) 1
ix. Aras 1 (ruang menunggu)
x. Aras 1 (bilik 24jam)1
xi. Aras 1 (ruang baca lewa)
6
2 PTAR 2 7
3 PTAR 3 5
4 PTAR 4 5
5 PFSPU 2
6 PJO (Jln Othaman) 2
7PPP (Puncak Perdana) 1
8 PHS
9 PHSB 1
INFRASTRUCTURE - IT CENTRE
PENDAFTARAN PUSAT ITCOMPUTER LAB INFORMATION SYSTEM (CLIS)
PERKHIDMATAN CETAKAN SMART PRINTING SYSTEM (SPS)
PENGAWALAN PENGGUNANETOP SCHOOL
SOFTWARE
DESCRIPTIONITEMS
ILMU PerdanaLIBRARY SOFTWARE
Alchemy Database 6.0
Alchemy Web Server
NetOp School - Student
NetOp School - Teacher
IBM Content Manager
e-lar Surveillance System
Abby Fine ReaderMicrosoft Office
Macromedia Director 8.0
Macromedia Flash 5.0
Macromedia Studio MX
Adobe Photoshop CS
Adobe Illustrator CS
Adobe Acrobat 7
Adobe After Effect
Adobe Premire
End Note
Lain-lain Perisian
Microsoft Windows / Unix IBM AIX/ LinuxSOFTWARE APPLICATION