1 Workflow/Business Process Management Introduction business process management and workflow management Eindhoven University of Technology Faculty of Technology Management Department of Information Systems P.O. Box 513 5600 MB Eindhoven The Netherlands [email protected]Wil van der Aalst
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Eindhoven University of Technology Faculty of Technology Management
Eindhoven University of Technology Faculty of Technology Management Department of Information Systems P.O. Box 513 5600 MB Eindhoven The Netherlands [email protected]. Workflow/Business Process Management Introduction business process management and workflow management. - PowerPoint PPT Presentation
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Workflow/Business Process Management
Introduction business process management and workflow management
Eindhoven University of TechnologyFaculty of Technology ManagementDepartment of Information SystemsP.O. Box 513 5600 MB EindhovenThe [email protected]
Wil van der Aalst
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Focus on "classical" workflow management systems, but ...
Four types of "workflow-like" systems:
1. Information systems with hard-coded workflows (process& organization specific).
2. Custom-made information systems with generic workflow support (organization specific).
3. Generic software with embedded workflow functionality (e.g., the workflow components of ERP, CRM, PDM, etc. systems).
• The process perspective is the most dominant one.
• There are many modeling techniques and tools– BPEL, BPMN, DFD, ISAC, SADT, PN, HLPN, PA, FC, UML, ...
– Simulation tools, design tools, CASE tools, WFMS, ...
• Focus on the essential concepts rather than (system-)specific languages.
• Approach in this course (1) first master workflow modeling in terms of workflow nets (a subset of Petri nets), and (2) only then look into mappings to and from (system-)specific languages.
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Example of a process model: A Petri net modeling order processing
start register
send_bill
receive_payment
archive
ship_goodswait_for_availability
reminder
end
c1
c2
c3
c5
c4
c6
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Play the token game …
start register
send_bill
receive_payment
archive
ship_goodswait_for_availability
reminder
end
c1
c2
c3
c5
c4
c6
20
Test Exercise: Dining philosophers
• 5 philosophers sharing 5 chopsticks: chopsticks are located in-between philosophers
• A philosopher is either in state eating or thinking and needs two chopsticks to eat.
• Model as a Petri net.
تقدم طراحي فرآيند بر سيستم اطالعاتي
اهميت تعريف صحيح فرآيند جهت بازمهندسي آن
داليل استفاده از روش پتري نت در مدلسازي جريان کاري