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Page 1: Effectiveness Improvement and Expenses Reducing Consulting

Nadia Shugaly,

June, 2010

Page 2: Effectiveness Improvement and Expenses Reducing Consulting

Improving company effectiveness and profitability

Increasing employee’s productivity

Saving work-time and efforts.

Reducing expenses 30-70% according to world statistics.

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Mission

To consolidate and unify all the Enterprise in a single

information sharing and mutual working environment.

Vision

• Sharing enterprise knowledge

• Sharing employee’s work.

• Work processes improvement and automation.

• Creating new web-shared global way of work

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Knowledge Management, Work Sharing, Collaboration, and Business Processes Management.

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Goals & Objectives

Knowledge Management (“KM”) is a new direction in Information

Technologies and High Tech industry. The main goals of KM is to provide

the tools and procedures that help you in your everyday work by using the

company's knowledge base, share the information and cooperate with

each other in the simplest and most user-friendly way. The purpose of

such systems is to make the daily work more effective and easy, save time,

effort and as a result - reduce the expenses by 30-80 % according to the

world best practices examples.

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How it works?Modeling the business process. Identifying your working situation and collaboration schemes

Ensuring that your workspace will reflect your business process

Analyzing the enterprise structure

Federating your team around the common working workspace and process

Implementing the workspace with the build in automatic workflows.

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Results:

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Improving

Effectiveness

Delivery Employee’s

Professional

Level

Work Quality Speed

Time to

Market

Sales Growing Product/Service Quality

Growing

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Promoting New Way of Global Work.

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New Global

Thinking

International

Web

Workspaces

Remote Mutual

Work

(No Distance)

New Global Way of Work

Web Expert’s

Knowledge

Sharing

User Friendly

Environment

Employee Learning

leverage expert’s competences globally

leverage branches with low cost resources

Increase customer satisfaction

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Proved Benefits & Results.________________________

in World Practices.(Renault-Nissan, United Airlines, Norwegian Public Roads,

Bechtel Delahoussaye, Elsevier, Nutshell, Ness Technologies and more)

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Nadia Shugaly,

February, 2010

Ness Technologies Global INC.

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KM systems and workspaces usage growing report (2007-2010).

0

1000

2000

3000

0

1500

3000

4000

0

8000 7500

0

1000

2000

3000

4000

5000

6000

7000

8000

2007 2008 2009 2010

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3000 active users.

Created and Widely used Ness Core Business template :

► PM workspace with automated workflows.

► RFP workspace with automated workflows.

Business development workspaces.

Providing Workspaces for all Ness International Activities Team.

PM, RFP , governance , SOX, Disclosure Committee, Top Management Decision Making

and other main processes automated workflows.

International Projects Repository

International RFPs Repository,

Implementation of Global Knowledge Base in eRoom.

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Current situation. 2010.

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Personal Information

Address: Hertzliya , Ben Yehuda 22, Israel

Tel: +972-52-552-32-85

Email: [email protected]

Education

MSCS (Master of computer Sciences, Business Analyst)

Professional Experience

2007 - 2010 - Global Ness technologies INC. Global Knowledge Manager, business solutions manager..

Ness Inc. is the international company with 18 branches worldwide (Europe,USA ,Canada worldwide), and one of the

biggest High Tech Companies in Israel.

I was responsible for building and promoting in Global NESS the effective, low cost and user-friendly Single Knowledge Management System.

I was also in charge of Managing Procedures for all the international organization (9000 employees),in order to reduce the company expenses to 40-50% Expertise in the "kiss" out of the box solutions.

• I developed the KM direction from scratch in Ness Global Company 3 years ago.

• Today there are more than 3000 active users worldwide and 40 international workspaces and KM system.

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CV

Nadia Shugaly – Global Knowledge Management and Global IT Solutions

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2005 – 2007 - Bezeq - Sharepoint KM Portal Manager.

Bezeq is the largest Israeli telephone Company. (10000 employees) It has the largest Sharepoint Portal in Israel according

the users and sites quantity (7000 users use it as their work place). Our group build , promoted and managed this portal:

design of the sites, consulting, creation, customization, training, integration with Office System and other systems.

• 2004 – 2005 we ! Consulting group- senior Sharepoint consultant.

WE! was one of the most professional consulting group in Microsoft Technologies in Israel. My position was -

Management, design, consulting, development and installation projects, based on .Net Framework and MS-Sharepoint

in big Companies, like banks. Integration with Office system, InfoPath, and other systems.

• 2000 – 2005 Callflow

• Developing , installations and customization of data integration applications and access to the data in the Callflow

start-up .

Technical skills :

KM Systems: MS SharePoint, Documentum, eRoom, …

Technologies: .NET XML/XSL,ASP.NET ,C#,.NET,, ASP, DHTML, JavaScript, VBscript, SQL , XSL/ XSLT, SQL

ASP.NET ,C#,.NET, ASP, DHTML,

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CV