Effective Utilization of Advanced Public Transportation Systems (APTS) Technology 19th Annual Transportation Disadvantaged Best Practices and Training Workshop Program August 9 th , 2011 ROB GREGG
Dec 18, 2015
Effective Utilization of Advanced Public Transportation Systems (APTS) Technology
19th AnnualTransportation Disadvantaged Best Practices andTraining Workshop Program
August 9th, 2011
ROB GREGG
Welcome
Application of advanced and emerging technologies in information processing, communications, control, and electronics to meet public transportation needs
•Jim Dorsten
•Doug Jamison
•Marsha Moore
WHY?
VOTRAN
LYNX
MV TRANSIT
WHAT?
HOW?WHO?
Why APTS?
• Transportation service providers employ APTS to provide:
▫Customer: Traveler information, more convenient routes, schedules, access
▫Efficiency / Productivity: Lower costs,
operations, maintenance, improved response / travel times
▫Optimize System Management: Planning, monitoring, operator assistance, administrative processes
▫Safety & Security: Controls, surveillance, communication, emergencies
Benefits
Types of APTS1. Communication Systems2. Operational Software (e.g. Scheduling)3. Advanced Traveler Information Systems
(ATIS)4. Electronic Fare Payment (EFP)5. Computer-aided Dispatch (CAD)6. Automatic Vehicle Location (AVL)7. Mobile Data Terminals (MDTs) or Mobile
Data Computers (MDCs)8. Automatic Passenger Counters (APC)9. Surveillance and Security Equipment10.Coordination and Integration Software
SYSTEM RATING
Advanced Traveler Information Systems (ATIS)
•Includes: internet websites, automated telephone systems, audible enunciators, kiosks, transit stops with automated information, trip planners, smart phone apps
•May be static or real-time•Schedules, fares, routes, transfers, arrival
time, and availability of special equipment•Available on vehicle, at stop, on the
internet, phone, or mobile phone
Advanced Traveler Information Systems
•Manage travel demand (shift demand to non-peak times and trips)
•Improve customer awareness of alternatives and traveler decision making
Why?
•Reduced stress/improved customer satisfaction
•More efficient travel
•Rider retention
Benefits
Electronic Fare Payment
•Pay electronically using a magnetic stripe card or smart card
•Coordinated billing and invoicing betweenhuman services agencies and transit providers
Electronic Fare Payment•Reduced
labor-intensive cash handling costs and risk of theft
•Improved flexibility of fare structure
•Automation of accounting/finances
Why?
•Improved ridership data
•Increased revenue
•Reduced fare abuse
•Quicker boarding
Benefits
Computer-Aided Dispatch (CAD)CAD is used to assistagencies in dispatchingparatransit / flex-routing
vehicles and istypically integrated withAVL and otherinformation managementtechnologies, such asscheduling and routingsoftware
Automatic Vehicle Location (AVL)• Using a positioning system, such
as the global positioning systems (GPS), and a Geographic Information System (GIS) the operating agency can track its buses
• Combining AVL with ATIS, the agency can alert riders with real-time information
• Combining AVL with CAD, the agency can reroute vehicles to provide flexible service
CAD/AVL
•Flexibility of service•Management of Fleet•Real-time information•Perceived Security Increased
Why?
•More reliable service•Improved schedule adherence •Reduced response time to incidents
Benefits
Mobile Data Terminal/Computer
•An MDT/MDC is a small on-board computer and interface that links the driver to an agency’s computer network through wireless communications
Mobile Data Terminal/Computer
•Improve communication between operators and dispatch•Pre-recorded messages•Automated transfer requests
Why?
•More reliable service•Quicker communications •Reduced response time to incidents•Reduced recording errors
Benefits
Automatic Passenger Counters (APC)
•An APC system provides a transit system with an automated method for collecting information about the number of passenger boardings and alightings at a variety of system levels, including route, route segment, or specific bus stops by time of day and by day of week.
•Can be integrated into AVL systems
Automatic Passenger Counters (APC)
•More accurate ridership data by stop and time of day•Running time dataWhy?
•More accurate reporting•Improved on-time performance
Benefits
Surveillance and Security Equipment
• Safety and security technologies include video surveillance cameras, silent alarms and covert microphones on vehicles, and “smart” cards for driver identification.
• Surveillance and security systems can be provided in transit vehicles and at transit stops and stations.
Surveillance and Security Equipment
•Safety and Security of customers both real and perceived•Ability to archive surveillance video
Why?
•Safer environment on vehicles and at stops and stations•Reduction of customer anxiety
Benefits
Coordination/Integration Software
•This technology helps agencies with scheduling, routing, billing, and reporting.
•Typical applications include:▫ coordinating paratransit routes and
schedules within a single agency or among multiple agencies
▫coordinating fare card usage and billing among multiple agencies
▫integrating software systems across multimodal transit systems
Coordination/Integration Software
•Increase route and schedule efficiency•More accurate billing and reporting
Why?
•Increased productivity •Lower unit costs
Benefits
BusinessObjectives
• Customer:
• Efficiency:
• Performance:
• Service:
• Safety:
Technology Assessment
• Survey
Functional Areas
•Legacy Systems
• Needs
•Benefits
• Priorities
•Conceptual
Plans
System Engineering
• Stakeholders
• Operations
• Cost &
Schedule
•Performance
•Training &
Support
•Test
•Manufacturing
•Implementation
process
ImplementationTest - Operate
• Functional Specs
• Procurement
•Testing
•Training
•Operating
•Maintaining
•Data Management
APTS Success Steps / Cycle
Use the Data!
PanelPresentations
Application of advanced and emerging technologies in information processing, communications, control, and electronics to meet public transportation needs
•Jim Dorsten
•Doug Jamison
•Marsha Moore
WHY?
VOTRAN
LYNX
MV TRANSIT
HOW?WHO?
Why• G&O• Customer• Ops• Employees
How• Planning• System
Engineering
• Procure, Contract
• Train• Maintain
Who• Stakeholder
s• Customer
Markets• Functional
Areas• Enterprise
Data Central
A description of the scope of the ITS project;
An operational concept that identifies the
roles and responsibilities of participating agencies and
stakeholders in the operation
and implementation
of the ITS project;
Identification of applicab
le ITS standard
s.
Procurement
Implementation
System Engineering / Procure / Implement
Small Florida Transit System - LeeTran
APTS Technology Usage
AVL, MDC’s, Scheduling Software
Reservations, trip scheduling, vehicle/operator scheduling, manifests, reporting.
GIS Service planning, long-range planning, stop inventory, ADA accessibility, etc.
Electronic Fareboxes Ticket reader/issue machines with magnetic stripe tickets
Online Trip Planner Assist passengers to plan trips
APCs Service planning and infrastructure planning
Arrival Prediction System
CAD, headway and schedule adherence
Small Florida Transit Systems – Bay Town Trolley
•APC on 6 buses•Zonar AVL on 16 trolley buses•Onboard Annunciators •Electronic Fareboxes – GFI Genfare•Digital recording – Digitial Recorders Inc.•Working towards getting data on Google
Transit
Small Florida Transit System – Key West TransitFull Real TimePassenger InformationSystem - with"pooled"
bidaward pricingincorporated into thecontract - includes GPS,AVL, IVR, APC, digitaldisplay boards, etc., - bidawarded in 2008 toSyncromatics, Inc.
Other Small Florida Transit Systems
ECAT and PCPT both have working AVL andElectronic Fareboxes.
MCAT is in the implementation/testing phase forAVL and APCs.
PCPT, LAMTD and Collier Area Transit arelooking at purchasing ITS technologies within
thenext 18 months.
Steps in Considering APTS Technologies•Assess the issues and/or needs of the
system (In what areas can the system be improved?)
•Collect agency data•Examine existing research/solutions•Prioritize improvements (What will
provide the most benefits?)•Gather existing resources (What grant
programs are available?) •Request proposals from vendors
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AGENDA