Another meeting. If that was a waste of time. What was missing?
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Another meeting.
If that was a waste of
time.
What was missing?
8/13/2019 Effective Meetings: The use of language
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What are conversations
for?Co-ordinating action.
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What are conversations
for?Co-ordinating action.
Do something physical Have another conversation
Either
getting others to
Or
Interestingly: they are not for passing information.Human Coaching Ltd
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Conversations for success
Through Language we either:
Describe the world OR Generate the world
We communicate to :
• gain understanding,
• orient ourselves to a situation ,• work out future actions,
• co-ordinate activity.
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What are conversations
for?Co-ordinating action.
Do something physical Have another conversation
Either
getting others to
Or
Interestingly: they are not for passing information.Human Coaching Ltd
8/13/2019 Effective Meetings: The use of language
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Stories and
assessmentsExplaining
Reflective
Orientation
Gaining a common
understanding
Making sense
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Possibilities
New horizons
Vision
Goals
Human Coaching Ltd
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Coordination
of action
Requests
Promises
Offers
Declarations
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Which one of these poses looks like:
1. listening to the other.
2. saying something we want others to pay attention too?
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Choose you time
Choose the place
Make sure they are ready to liste
And you are ready to speak
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Go through the cycle
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Key aspects of language and action
1. Describing facts and the situation
2. Making declarations and assessments. People often get stuck here.
Saying what will or should happen.
3. They never get to here. Making promises, requests and offers.
People leave confused as to what happened and what is happening next.
When people leave a meeting. They need to be clear on:
What request was made for action.
Who agreed to do it and what the offer was.
What the conditions for satisfaction are.