Developing and embedding effective policies and procedures for lone workers. By Mathew Colley, Sales and Marketing Manager of LONEALERT MEET THE O.W.L AT WWW.LONEALERT.CO.UK Developing and embedding effective policies and procedures for lone workers By Mathew Colley, Sales and Marketing Manager of lone worker solution specialists LONEALERT
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Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
Developing and embedding effective
policies and procedures for lone workers
By Mathew Colley, Sales and Marketing Manager of lone worker
solution specialistsLONEALERT
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
Why is it difficult to turn policy into practice
•Policy•Purpose
•Objectives
•Responsibilities
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
Safety Procedures
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
The Key Issues• Policy not adequately publicised and promoted
• Implementing policy often involves changes in operating practices. If these are not communicated effectively policy developers could experience a backlash of negativity
• Line Managers can impede the uptake of lone worker procedural change.
• Lack of monitoring
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
Developing A Lone Worker Policy
• Simple
• Precise
• Relevant / Specific
• Enforceable
• Purpose
• Objectives
• Responsibility
• Employee involvement
This policy is designed to alert staff to the risks
presented by lone working, to identify the
responsibilities each person has in this
situation, and to describe procedures which
will minimise such risks. It is not intended to
raise anxiety unnecessarily, but to give staff a
framework for managing potentially risky
situations.
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
Communicate Policy & Procedures
• Policy Quiz
• Spot the hazard competition
• Tool box talks
• Team briefings
• Inductions
• Training Courses
• Supervision
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
Engage Managers
1. TRAINING!
2. Walk the talk
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
Employee InvolvementPolicy
develop
ment
Policy
Communi
cation
Develop
ment of
Procedur
es
Risk
Assessme
nts
Procurem
ent of
Lone
Working
Solutions
Incident
investigat
ion
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
Monitoring & Reviewing
• Accident / Incident & Near Miss Reporting
• Team Briefings
• Safety Alerts
• Use of Safety Committee to regularly review safety measures and policy effectiveness
• Lone Worker Safety Surveys
• Training
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT
MEET THE O.W.L AT WWW.LONEALERT.CO.UK
Discipline
Developing and embedding effective policies and procedures for lone workers.
By Mathew Colley, Sales and Marketing Manager of LONEALERT