ASUS Confidential All recipients of this document must treat this training material as ASUS confidential and must not disclose it to any party other than the recipients’ employees on a need to know basis, or other individuals authorized under a written Confidential Disclosure Agreement signed by ASUS and the recipient. Statement of Confidentiality ACTRE (ASUS Certificate Training of Repair Engineer) ACTRE (ASUS Certificate Training of Repair Engineer) EeePC System Level 2 Training Material
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ASUS Confidential
All recipients of this document must treat this training material as ASUS confidential and must not disclose it to any party other than the recipients’ employees on a need to know basis, or other individuals authorized under a written Confidential Disclosure Agreement signed by ASUS and the recipient.
Statement of Confidentiality
ACTRE (ASUS Certificate Training of Repair Engineer)ACTRE (ASUS Certificate Training of Repair Engineer)
EeePC System Level 2Training Material
ASUS Confidential
OverviewOverview
Chapter 1 Repair Flow Chart
Chapter 2 Naming Rule
Chapter 3 Part Number Rule
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ASUS Confidential
Chapter 1Repair Flow Chart
ASUS Confidential
Repair Flow ChartReceive
Unpack
Key In
L1 Key In
Repair
Final Test
Key Out
Pack
Ship
Out of WarrantyConfirm with the
Customer to repairYES
NO
YES
NOFail
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ASUS Confidential
Repair Status DescriptionRepair Status DescriptionStation Checking items
Receive & Unpack1.Check if quantity as claim?2.Check box status(If damage, take photo to prove )
Key-in 1.Check if the serial NO./spec as claim2.Any other accessories
L1 Key-in Print travel card and hang with the machine
Repair1.Check CID & warranty status2.SW problem: update and checking3.HW problem: order parts & repair, update the latest HW
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ASUS Confidential
Repair status descriptionRepair status description
Station Checking items
Final Test1.Visual check2.Check functionality3.Aging test
Key-out Key-in repair condition
Pack Check accessoriesWrap machine with proper protection