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Real-life experiences launching mobile apps eduserv symposium, May 13 th 2010
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Eduserv 2010

Dec 05, 2014

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Presentation at Eduserv Symposium 2010
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Page 1: Eduserv 2010

Real-life experiences launching mobile appseduserv symposium, May 13th 2010

Page 2: Eduserv 2010

You are here

A word about the value chain

Page 3: Eduserv 2010

Apples are not the only fruit

AppleGoogleEveryone else

Page 4: Eduserv 2010

Apples are not the only fruit

AppleGoogleEveryone else

Page 5: Eduserv 2010

To reach 70% of UK mobile owners...

You need to be available on 375 different devices,70 different families from 8 manufacturers.

The best family delivers 4.15%, the worst 0.33%All iPhones together deliver 3.63%

Just the 10 most popular devices deliver 28.11%

Apples are not the only fruit

Page 6: Eduserv 2010

Tariffs and billing

Customers pay up-front or later.

Tariffs are extremely confusing.

“Bill shock” is a recognised phenomenon.

Mobile billing has a poor reputation.

Page 7: Eduserv 2010

Hello

Page 8: Eduserv 2010

A well-honed design process

Page 9: Eduserv 2010

Release early, release often

perhaps a bit minimal

http://www.flickr.com/photos/msimdottv/4339697089/

Page 10: Eduserv 2010

Puzzler

Page 11: Eduserv 2010

5 years of lessons learned

Page 12: Eduserv 2010

Channel 4: sex education concepts

Page 13: Eduserv 2010

Channel 4: sketching

Page 14: Eduserv 2010

Channel 4: user testing

“I think there should be a mute button, that could get annoying...”

“Are there any three player

games?”

“You should put instructions

and that on there before you can

play it”

Page 15: Eduserv 2010

Coming soon...

More fragmentation

Simpler, cheaper tariffs

Commoditisation of access

Page 16: Eduserv 2010

Thanks for staying awake

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