Education Hour: What's New in Survey Analytics? (March 2014)

EDUCATION HOURMarch 2014

Wednesday, March 12, 14

Agenda ...

“WELCOME!”

Monthly overview of tips and tools to make the usage of Survey Analytics more efficient and even fun to use to meet your research goals

We meet every month

All Clients Welcome!

Debut new products/services now available to all current clients


AGENDA• Polarity Research & Text Analytics

• New on Survey Analytics:

• Enhanced Logic: How to Set up Logic

• Enhanced Dynamic Table Template

• Enhanced Dashboard Reports: Charts & Tabular Reports

• Advanced Quota Control

• New from Survey Analytics:

• Flashlet: Employee Feedback & Analytics

• Demonstration Overview

• Q & A


POLARITY RESEARCH & TEXT ANALYTICSQuickly analyze open ended text in Survey Analytics


POLARITY RESEARCH

Opinion Mining to review feedback and make informed decisions

Polarity: Indicates the direction the word or opinion deviates from the norm for its semantic group

The opinion polarity of comment/open ended text is usually expressed with values ‘positive’, ‘negative’ or ‘neutral’


POLARITY RESEARCH


POLARITY RESEARCH


POLARITY RESEARCH

GOOD


POLARITY RESEARCH

GOOD


POLARITY RESEARCH

GOOD

BAD


HOW TO RUN A POLARITY STUDYUSE Text Categorization & Auto-Tagging

Automate text tagging options by setting up keywords or tags

Save time and increase efficiency

Available for all standard open ended text question types and dynamic comment logic in Survey Analytics


AUTO TAGGING SETUP

1. From the Analytics Tab, on the left hand side under Text Analytics click on Text Analysis.

2. Click on “Add New Tag” and add your tags accordingly, just like before!

3. Click “Start Auto Tagging” and you can also review and edit tags from here.


VIEW AND PRINT CHARTS


SURVEY ANALYTICS


LOGIC SIMPLIFIEDApplying skip patterns and survey logic just got easier


NEW ICONS

DeletePreviewCopy ReorderEdit Logic Setting Analysis Display


NEW LOGIC LOOK & FEEL


COMPOUND/DELAYED BRANCHING


SHOW/HIDE QUESTION LOGIC


EXTRACTION LOGIC


DYNAMIC TABLE EDITSAdd and Edit Dynamic Table Question Template


EDIT DYNAMIC TABLE

Now Able to Edit Dynamic Table Question

*Do not delete existing options. It will delete collected responses

*Download existing reponses before making changes if needed

*Keep existing answers and + Add more answer options.


EDIT DYNAMIC TABLES


DASHBOARD MAKEOVER IIEnhanced Dashboard Reports


DASHBOARD REPORTSAdded to Dashboard Reports:

*Tabular View

*Pick a Theme!

*Able to do Customized questions & Filters

*Customize Charts

*More sharing capabilities

Dashboard Report will Replace & Discontinue:

*Real-time Summary Report

*Customized ReportsWednesday, March 12, 14

DASHBOARD REPORTS


DASHBOARD REPORTS


DASHBOARD REPORTS


DASHBOARD REPORTS


CUSTOM DASHBOARD

Custom Dashboards:

Select Specific Question Types

& Then Add themes and settings


CUSTOM DASHBOARD

Custom Dashboards:




CUSTOM DASHBOARD

Custom Dashboards:




CUSTOM DASHBOARD

Custom Dashboards:




ADVANCED QUOTA CONTROLQuota applications to entire surveys


ENHANCED QUOTA CONTROLEver play Cricket on a dartboard?

Specific targeted quotas can now beapplied to entire surveys!

Example:Need 100 MalesMarriedAge 21-35Purchased and consumed PabstWithin the last 3 months


ENHANCED QUOTA CONTROLEver play Cricket on a dartboard?

Specific targeted quotas can now beapplied to entire surveys!

Example:Need 100 MalesMarriedAge 21-35Purchased and consumed PabstWithin the last 3 months


ENHANCED QUOTA CONTROL


FLASHLETA New Approach To Employee Engagement


Engaged employees have 18% higher productivity and 60% higher quality work than those that are not engaged.

EMPLOYEE ENGAGEMENT


PROBLEMS ENCOUNTERED

360 Surveys are HUGE !No Incentives for Employees.After a very short time they out of date !

Data Quality is proportional to recency...


A NEW APPROACHFLASHLET: Employee Receives an email

Friday 1PMOne Question - embedded in the email


A NEW APPROACHEmployee Receives an email Friday 1PM.One Question - embedded in the email.


EMPLOYEE SURVEYS VS. FLASHLET

Find smoke...

Before it becomes a fire...


EMPLOYEE SURVEYS VS. FLASHLET

Find smoke...

Before it becomes a fire...


KLOUT SCORE : FOR EMPLOYEES


DATA TO ACT UPON


IS THIS FOR REAL? WHO IS USING THIS?We are in early pilot mode with these friends:


COST

Under 25 Employees - Free Pilot / Marquee Customers - Free (Joint PR / Case Study etc.)


PRICING SCHEDULE - LAUNCH PRICE

Pilot/Launch Q1 List Price

1-25 Employees Free Free

26-100 Free $2/Employee/Month

100-1000 Free $1/Employee/Month

1000+ Free Call Us


DEMO


If you have any further questions regarding what you saw in this

presentation, or would like training on how to use the new tools available on

your license, please contact your dedicated Customer Success Manager

today!

iSupport Team 24/5http://www.surveyanalytics.com/help

THANK YOU!


http://www.surveyanalytics.com/help

http://www.surveyanalytics.com/help

Education Hour: What's New in Survey Analytics? (March 2014)

Education

survey logic

enhanced logic

usage of survey analytics

analytics tab

polarity research good

text analysis

text tagging options

dashboard reports wednesd