EDS Premier Smart Deposit EDS Premier Smart Deposit Client has the following Hardware and Software requirements: 1.1 Client PC Hardware Requirements • Pentium 4 2.0 GHz Processor

Version 15 September 2016

EDS - Premier Smart Deposit Client

User Guide

Version 15

EDS Premier Smart Deposit Client User Guide

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Contents Guidelines for EDS ....................................................................................................................................................... 4

The Environment: ...................................................................................................................................................4

Making your Deposit: .............................................................................................................................................4

After the Deposit is submitted: ..............................................................................................................................4

Before You Start ......................................................................................................................................................... 5

1.1 Client PC Hardware Requirements .............................................................................................................5

1.2 Client PC Software Requirements ...............................................................................................................5

1.3 Networking Requirements ..........................................................................................................................5

Smart Deposit Client Basics ........................................................................................................................................ 6

Smart Deposit Client Home screen ........................................................................................................................7

Creating a New Deposit .............................................................................................................................................. 9

Capture Items Screen .......................................................................................................................................... 10

Batching ............................................................................................................................................................... 11

Correct Items Screen ........................................................................................................................................... 12

Item Rescan ......................................................................................................................................................... 13

Balance Deposit ................................................................................................................................................... 14

Deposit Ready ...................................................................................................................................................... 15

Mark Items ................................................................................................................................................................ 17

Reports ..................................................................................................................................................................... 18

All Deposits Detail Report.................................................................................................................................... 19

Deposit Detail Image Report ............................................................................................................................... 20

Deposit Detail Report .......................................................................................................................................... 21

Export Report Data .............................................................................................................................................. 23

User Administration .................................................................................................................................................. 24

EDS Web Deposit Client Log-in page ................................................................................................................... 24

EDS Web Deposit Client Home page ................................................................................................................... 25

Administration Page ............................................................................................................................................ 27

Create User screen .............................................................................................................................................. 28

Corporate Reports .................................................................................................................................................... 30

EDS Web Deposit Client Reports Tab .................................................................................................................. 30


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Deposit Summary Report .................................................................................................................................... 31

Deposit Detail All Report ..................................................................................................................................... 31

Find and Next feature on Reports ....................................................................................................................... 33

Export Report Data .............................................................................................................................................. 33


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Guidelines for EDS

The following section is a recommended guideline for using Electronic Deposit Services (EDS).

The Environment:

1. Ensure imaging equipment and software is compatible with the EDS software and equipment.

2. Monitor and check scanner equipment on a regular basis to ensure it is functioning properly, clean the scanner every six months or so, more frequently if checks have whiteout, stamps etc. that transfers onto the imaging lens.

3. Ensure there are adequate controls to prevent duplicate processing of checks. 4. Identify an alternative method to get checks to the Bank in case there is a

problem with scanning a check (foreign item, hard to read etc.) 5. Adequate training is important for new employees. A lack of knowledge of

imaging procedures could lead to quality control issues and misplaced or unavailable documents.

Making your Deposit:

1. The deposit deadline is 7 PM Pacific Time. 2. Run a register tape on all the items of your deposit and input the deposit total

as your control total. 3. No need to endorse the checks for processing. EDS Premier will apply a virtual payee

endorsement. The endorsement will be placed on the back of the check. 4. Although the system will alert of any poor images, review the images to

confirm the successful scanning.

After the Deposit is submitted:

1. Confirm the Deposit Confirmation email matches your deposit 2. Frank the checks with EDS. It will spray “Electronically Deposited” on the

front of the check. 3. Safeguard the checks to avoid being redeposited. Destroy the checks using a cross

cut shredder.


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Before You Start The EDS Premier Smart Deposit Client has the following Hardware and Software requirements:

1.1 Client PC Hardware Requirements

• Pentium 4 2.0 GHz Processor or Core Duo 1.86 GHz processor (Recommended Pentium 3.0 GHz or Core 2 Duo 2.33 GHz for Amount Recognition Engine)

• 1GB RAM • 1024x768 video resolution • 2 GB of free hard drive space • Network Card • Broadband Internet Access • USB 2.0 port

1.2 Client PC Software Requirements

• Windows Vista, Service Pack 2 (Both 32 and 64 bit) • Windows 7 (Both 32 and 64 bit) • Windows 8 (Both 32 and 64 bit) • Windows 8.1 (Both 32 and 64 bit) • .NET v4.0 • Visual C++ 2005 Redistributable Package • Visual C++ 2008 Redistributable Package

1.3 Networking Requirements

• Static IP address at the workstation is required to accommodate firewall rules. • Firewall will need to allow HTTPS transmissions across standard port 443. • Anti-Virus and/or Windows Firewall considerations:

1. EDS Premier uses port 6655, so please do not block port 6655 (what about Port 80) 2. EDS Premier uses script processing, so please do not block scripts

Note: Installation of EDS Premier Smart Deposit Client and associated Scanner drivers must be performed by a user with Local Admin Rights.


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Smart Deposit Client Basics

Upon entering the program you will be prompted for a user name and a password. If it is realized that the page was reached in error the choice to cancel is available. If any information was entered incorrectly and has not refreshed yet it may also be cancelled. Otherwise, after proper input of information has been completed select the OK option to continue. Upon successful login the home screen will appear.

If this is your first time entering the application you will be requested to register your scanner by supplying the information requested on the pop-up screen.

Figure 1-1 Registration Screen

When you log in to the application for the first time (and occasionally on subsequent logins) the application will automatically begin installing updates. Please allow the updates to complete before proceeding with scanning of deposits.

Figure 1-2 Automated Application Updates


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Smart Deposit Client Home screen

Figure 1 -3 Home Screen

Once on the home screen, you will have access to the features shown. The screen is broken into 5 sections from top to bottom. These areas are:

Tool Bar This section will contain the following types of data: • File retrieval • Tools • Help • Home, New Deposit, Mark Items, or Deposits screen selection

Information Window This area is used by the financial institution to provide information to their users.

All Deposits This section will show details of all previously processed deposits. It will also contain data on deposits that have not been transmitted yet.


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Deposit Details This area will contain information on the following types of data: • Account • Number of Items • Date • Control Amount • Check Item Amount • Difference • Deposit Ticket Amount • Status

Status Bar This section has user feedback available at a glance. It will have information on the following items: • Attached Scanner • Number of Items included in this transaction • Current Time


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Creating a New Deposit

To create a new deposit, select the New Deposit icon.

Figure 2-1 Create Deposit Screen

Once this screen is activated you will have access to three options: select deposit account, enter deposit total and proceed to Capture Items. When you have selected the correct account and entered your deposit total, click on Capture Items.


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Capture Items Screen

Figure 2-2 Capture Items Screen

The Capture Items Screen has a review pane that is broken into two parts. The first part provides a front view of the item being captured, and the second part being a smaller back view of the same item. This will be clearly seen in the Correct Screen that follows. The working area has information on the following:

Capture Sequence This field will contain the sequence number of the particular entry. If changes are made to any item it will be shown as a second item in the list. These numbers are generated by the software based on the parameters that were set up for the merchant.

Amount This field will contain the amount of the item being displayed. The list will expand as multiple items are captured.

Amount Type This will be populated with either the term credit or debit depending on what has been captured for each entry in the list.


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MICR This field will contain the MICR data as it was captured by the scanner. This is not formatted but just a representation of the information found on the check as a graphic.

Analysis Status This field will show whether the item has passed or failed the item review tests. If it fails for any reason you will see what portions have failed when you look at the correction details in the Analysis Field found on the correction screen.

This page also contains options to modify data represented on the page, Return to the Home page, Stop the Scanner, or continue to the Next page. Once the scanner has been stopped the button will change to Start Scanner. After completing a capture process you can stop the scanner or you can just proceed to the next page.

The Deposit Details field will normally be populated with all of the details of the current deposit data. This area is found alongside the left edge of the screen. For the purposes of this documentation notice that no account data or other identifying information has been used. Instead, only the status field is visible. Here it states that a capture is taking place. (Figure 8-6)

Batching While scanning your deposits, you may wish to break your deposit into batches. Scan the first batch of checks and then press the “Insert Batch ticket” as shown in the screen below. It will insert a virtual batch ticket in the deposit. Then you can continue scanning the next batch of items.

Figure 2-3 Insert Batch Ticket


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Correct Items Screen

Figure 2-4 Correct Items Screen

Here the Analysis section shows whether an item has passed or failed the image quality analysis (IQA) and duplicate tests and will identify the corrections that need to be made. If the amount recognition software was unable to determine the check’s dollar amount you will be prompted to enter the amount here. The Amount field must be input to match the hand-written dollar amount on the original item.


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Item Rescan

Figure 2-5 Item Rescan Message

If the choice to replace the image is made by selecting the button, the process will return to the capture screen to allow for the removal and replacement. If the choice to remove the item is made by selecting the button, the item will be removed and you will be asked to acknowledge and verify that this is what is wanted.

After making all corrections, a pop-up screen will appear, as shown below, indicating all items have been corrected. Proceed to balance. Click OK.


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Figure 2-6 All Items Corrected Message

Balance Deposit After all items have been corrected the Balance screen will be displayed.

Figure 2-7 Balance Screen

If the deposit is in balance the Deposit Ready screen, shown on the next page, will automatically display with the Deposit Ticket. Notice that the preview pane has been reduced to a single segment showing only the front view of the item selected from the list below the preview pane.

The working area has a listing of all items included in this deposit group. It also has the information relating to the number of Credits, total sum of the credits, number of Debits, total sum of the debits, and a Difference which is preceded by the number of items in the transaction.


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Deposit Ready

Figure 2-8 Deposit Balanced Message

From the Deposit Ready screen the following actions can be taken: Submit Now, Submit Later, or Cancel. If Submit Later is selected you will be returned to the Home screen to continue with other transactions or to wait to submit the deposit at a later time. If this is done in error, you can return to submit the transaction by re-opening the deposit from the Home screen. If Cancel is selected, it will close out the current transaction. If Submit Now is selected, the following will be displayed:

Figure 2-9 Transmit Deposits


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A screen is displayed as the transmission is being sent. The screen that follows shows that the transmission has been completed successfully.

Figure 2-10 Transmission Summary

The buttons that are available are View Deposit Receipt, and Close. If Close is selected this dialog box will be closed. If View Deposit Receipt is selected then you will be taken to the Deposit Detail Report for the deposit as shown below. .

Figure 2-11 Deposit Detail Report


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Mark Items

Use the Mark Items feature to print a message on checks, after they’ve been submitted for deposit, to help prevent duplicate processing. First, enter the text to print on each item then complete the remaining steps. Finish to return to the previous screen.

Figure 3-1 Mark Items Note: The Mark Items feature requires a scanner with endorsing capabilities like the Panini or Digital Check Teller Scan devices. The Mark Items feature is not support by the Epson CaptureOne SM1000 or Digital Check CheXpress CX30 scanners.


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Reports

After selecting the Reports option you will see the screen shown below. You will first choose the type of report from the drop down menu. The current choices for reports are listed below.

Figure 5-1 Reports Screen

The drop down contains the following entries: • Deposit Detail Report • All Deposits Detail Report • Deposit Summary Report • Deposit Detail Image Report

Each of these reports will request a start date and end date to be entered. The Deposit Summary Report will also ask for a specific Account Number.

Please note: These reports will only reflect the deposits that were submitted from this personal computer. To view deposits that were submitted from any of your locations, refer to section – Corporate Reports


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All Deposits Detail Report

Figure 5-2 All Deposits Detail Report

The All Deposits Detail Report provides a report of all deposits within a provided date range. Each deposit is detailed on a separate page of the report.


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Deposit Detail Image Report

Figure 5-3 Deposit Detail Image Report

The Deposit Detail Image Report shows all of the images per deposit for the date range provided.


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Deposit Detail Report

Figure 5-4 Research Items

From any report you can research specific items based upon limited information. Simply enter the “known” data into the search space provided and click “Find”. Scroll through the search results by clicking “Next”.


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Export Report Data

Figure 5-5 Export Data

Deposit data can be exported in either an Excel (.xls) or Adobe Acrobat (.pdf) formats.


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User Administration

The User Administration function is available through the EDS Web Deposit Client interface only. Launch Internet Explorer and enter the following URL in the address bar: https://eds.bankofthewest.com/MultiFactorAuthenticationWebClient/Default.aspx

EDS Web Deposit Client Log-in page

Figure 6-2 Web Client Deposit UserID

Enter your Smart Client User ID, then press Enter or click the <Login> button. Note: Your Smart Client User ID and Password will work for the Web Client version.

https://eds.bankofthewest.com/MultiFactorAuthenticationWebClient/Default.aspx


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Enter your password, then press Enter or click the <Login> button.

Figure 6-3 Web Client Deposit Password

EDS Web Deposit Client Home page

Figure 6-4 Web Client Create Deposit Screen

The EDS Web Deposit Client Home page will display upon successful authentication. Select the Administration tab at the top of the page.


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Administration Page The Administration tab allows you to create users and reset your user’s password. If you need to add a new account, location or change the existing setup, you will need to call you Cash Management Service Representative.

Figure 6-5 User Administration

To create a new user, press <Create User> at bottom of the screen.


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Create User screen The Create User screen will be displayed.

Figure 6-6 Create User

Complete the Enter User Date section for User Name, Password, Confirmation Password,

and Email address. The password must be:

• At least six characters long • Contain Uppercase letters • Contain Lowercase letters • Contain a Number • Contain a Special characters (such as *$%^&#) • Passwords must be different than previous 6 passwords used:


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Next complete the Select Role/s section by assigning the appropriate roles to the user. The Roles/Privileges are defined below:

Role Privileges Supervisor • Register User

• Modify Users • Reset Password • Unlock User Password • Enable/disable User • Change email address

Reviewer For all user’s deposits and all accounts

• View Reports • View History • View/Run Queries

Approver (only if requested) For all users’ deposits

• View Pending Deposits • Approved Deposits • Reject Deposits

Depositor For own deposits only

• Finish Deposits • View History including Transmitted • Deposits • View Reports • Run/View Queries • Create, Capture, Correct, Balance • View Open Deposits • View Recent Deposits Operator • Reserved for Smart Deposit: Use Depositor Role • instead

Finally, assign the Deposit Account/s, the user will make deposits for.


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Corporate Reports

To create reports for all of locations using EDS, use the Reports function within the EDS Web Deposit Client interface. Follow the instructions on pages 23-25 above to access the EDS Web Deposit Client, then select the REPORTS tab at the top of the Web Deposit Client Home page.

EDS Web Deposit Client Reports Tab The Reports tab allows you to create reports on multiple days of deposits, research deposit items, and export report data in several different formats across all locations.

Figure 7-5 Report Menu


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Deposit Summary Report

Figure 7-6 Deposit Summary Report

Deposit Detail All Report

Figure 7-7 Deposit Detail All Report


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Find and Next feature on Reports

Use the FIND and NEXT feature on Reports to research specific items based upon limited information. Simply enter the “known” data into the search space provided and click “Find”. Scroll through the search results by clicking “Next”.

Figure 7-8 Research Items

Export Report Data

Figure 7-9 Export Data

Export data has several different file formats as listed within the drop down box on each report.


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EDS Premier Smart Deposit EDS Premier Smart Deposit Client has the following Hardware and Software requirements: 1.1 Client PC Hardware Requirements • Pentium 4 2.0 GHz Processor

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