EDITED VERSION - Soft Skills for Hard Times: Essential Business Strategies to Empower the Library Leader

Essent ial Bus iness Strateg i es to Empower

the L i brary Leader

Emily Clasper

Suffolk Cooperative Library System

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Confidence & Assertiveness

MotivationAdaptability

Time ManagementGoal Setting

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1. Don't be afraid to fall in love with something & pursue it with intensity.

2. Know, understand, take pride in, practice, develop, exploit, & enjoy your greatest strengths.

3. Learn to free yourself from the expectations of others and to walk away from the games they impose on you.

4. Find a great teacher or mentor who will help you.5. Don't waste energy trying to be well rounded.6. Do what you love and can do well.7. Learn the skill of interdependence.

- E. Paul Torrence, Creative Manifesto for Children (1983)

Curiosity is the engine of achievement.

― Sir Ken Robinson

Removing barriers to Creativity• Practicing convergent & divergent thinking• Pursuing new experiences• Seeking out differing Points of View• Incorporating opportunities for Collaboration• Making time to think and study• Making time to engage in exploration,

discussion, & play

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Leaders should encourage experimentation and accept that there is nothing wrong with failure as long as it happens early and becomes a source of learning. ― Tim Brown, Change by Design: How Design Thinking

Transforms Organizations and Inspires Innovation

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Leaders who value good outcomes more than assertion of their own authority understand that serious errors are avoided by the use of Intelligent Disobedience.― Ira Chaleff, Intelligent Disobedience: Doing Right When What You're Told to Do Is Wrong

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(n*(n-1 ) )/2

(n*(n-1 ) )/2

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1. Giving Advice / Fixing2.Analyzing/ Evaluating3.Storytelling.4.Sympathy5.Reassuring / Consoling

6. Shutting Down7. Correcting8. Interrogating9. Commiserating10. One-upping

Empathy is a strange and powerful thing. There is no script. There is no right way or wrong way to do it. It’s simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of “You’re not alone.”― Brené Brown, Daring Greatly: How the Courage to Be Vulnerable

Transforms the Way We Live, Love, Parent, and Lead

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Source: Discovering the Leader in You. Sara N. King, Robert Altman, and Robert J. Lee. San Francisco,: Josey-

Bass, 2011.

Adapted from materials in Leading to the Future Leadership Institute, The American Library Association, 2017.

VISION VALUES

SELF AWARENESS

BALANCE

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Essent ial Bus iness Strateg i es to Empower

the L i brary Leader

Emily Clasper

Suffolk Cooperative Library System