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The Make-or-Break Stakes of Candidate Experience – And Tips for Success #candidateexperience Thursday March 10, 2016
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Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Apr 14, 2017

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Lever Inc.
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Page 1: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

The Make-or-Break Stakes of Candidate Experience – And Tips for Success

#candidateexperience

Thursday March 10, 2016

Page 2: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Our featured speaker

Ed NathansonFounder

Redpill Talent

#candidateexperience

Page 3: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Hardest sell in business

- Choosing a job is an emotional buy

- People buy from People

- Candidates are consumers and have LOTS of options - AND information

#candidateexperience

Page 4: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

You won’t win with talent with a bad candidate experience

#candidateexperience

Page 5: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Photo credit: http://imgur.com/gallery/Flbxh

Candidate experience is broken

Photo credit: https://www.flickr.com/photos/mudx/1345550828

Page 6: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Simple, low-cost solutions for wowing your candidates

● Set first response time goals● Set interview expectations upfront● Greet candidates at the door● Send a personalized thank you note● Give feedback● Continue the consistency of the brand promise● Survey your candidates ● Train your interviewers● Understand your audience ● Get creative!

#candidateexperience

Page 7: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Thank you notes at Talend

[Screenshot of thank you email?]

#candidateexperience

Page 8: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Video at CloudLock

#candidateexperience

Page 9: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Welcome GIFs at Lever

#candidateexperience

Page 10: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Learn, you must. Survey, you will. NPS, this is.

Page 11: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

The ATS can be your friend - or enemy

1. Remember the “Ghost” candidates2. Post decision communication - if they

WANT it3. Clean up your house and there will be no

dirt4. Send personalized correspondence - no

canned templates5. Call for all screen and in person

interviewed candidates

Page 12: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Your brand IS part of Candidate Experience - deliver on the promise

Page 13: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

“Feedback is a gift” - if “wrapped” right

Page 14: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Your candidates are your customers

Page 15: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience
Page 16: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

3 things you can do in Lever to improve your candidate experience1. Timing off for your candidate? Snooze them; add notes to pick up the conversation where you left off at a better moment.

2. Set up an interview kit for each role so your interviewers look like they know what they’re doing.

3. Sync your email with one click so you can see and respond to candidate emails more quickly - from within Lever or your email account. [email protected]

Page 17: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Candidates find the Lever-powered application experience to be clean, simple and easy

Page 18: Ed Nathanson & Lever Webinar - The Make-or-Break Stakes of Candidate Experience

Sign up for a demo at: www.lever.coand join these amazing companies on Lever!