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Loan Officer Training: ECRDA
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ECRDA: Loan officer training - Session 1

Jul 16, 2015

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Page 1: ECRDA: Loan officer training - Session 1

Loan Officer Training: ECRDA

Page 2: ECRDA: Loan officer training - Session 1

Who we are?

We are passionate about helping entrepreneurs succeed

Page 3: ECRDA: Loan officer training - Session 1

Ignitor: Assessing early stage businesses

Early stage accelerator + Due diligence programme

Online training: Execution + Smarts

Bootcamp: Coachable + Execution + Smarts

3-month coaching programme: Execution + Business model valiation

Page 4: ECRDA: Loan officer training - Session 1

Agenda

09:00 Presentation: Predictors of SMME Growth and Survival

Exercise: Applying SMME predictors

10:30 Tea break

11:00 Presentation: The lean approach

Exercise: Identifying key assumptions

12:30 Lunch

13:00 Presentation: Assumption based financial models

Exercise: Identifying key assumptions

15:00 Presentation: Coaching SMMEs to remove risky business assumptions

Exercise: Allocating task to remove risks

Conclusion

16:30 Workshop ends

Page 5: ECRDA: Loan officer training - Session 1

Predictors of SMME survival and growth

Page 6: ECRDA: Loan officer training - Session 1
Page 7: ECRDA: Loan officer training - Session 1

?

?

?

The first sale

What predicts success?

Page 8: ECRDA: Loan officer training - Session 1

1 Planning doesn’t predict

Page 9: ECRDA: Loan officer training - Session 1

Source: Lange, Mollov, Pearlmutter, Singh and Bygrave (2007)

“new ventures launched with formal written business plans do not outperform ones

launched without them.”

Page 10: ECRDA: Loan officer training - Session 1

Business Plan?

Source: Bhide (2000)

21%

79%

Yes!No!

Page 11: ECRDA: Loan officer training - Session 1

No!

Page 12: ECRDA: Loan officer training - Session 1

No!

Page 13: ECRDA: Loan officer training - Session 1

No!No!

No!

Page 14: ECRDA: Loan officer training - Session 1

Doh!?!

Page 15: ECRDA: Loan officer training - Session 1
Page 16: ECRDA: Loan officer training - Session 1

2 Opportunity predicts

Page 17: ECRDA: Loan officer training - Session 1

Source: Shane (2009)

Industry Number of Inc 500

firms

Firm starts Percent of Starts

Pulp mills 6 33 18.182

Computer and office equipment 99 2359 4.197

Guided missiles, space vehicles, parts 2 60 3.333

Nonferrous rolling and drawing 14 581 2.410

Railroad car rental 3 136 2.206

Measuring and controlling devices 49 2482 1.974

Paper mills 3 125 2.400

Search and navigation devices 6 310 1.935

General industrial machinery 26 2173 1.197

Photographic equipment and supplies 7 646 1.084

Manifold business forms 3 281 1.068

Household appliances 4 390 1.026

Electrical industrial apparatus 11 1080 1.019

Legal services 10 129207 0.008

Eating and drinking places 34 494731 0.007

Carpentry and floor work contractors 4 66383 0.006

Real estate operators 5 90042 0.006

Hotels and motels 2 39177 0.005

Painting and paper contractors 2 43987 0.005

Retail bakeries 1 22165 0.005

Grocery stores 5 112473 0.004

Used merchandise stores 1 24442 0.004

Automotive repair shops 5 124725 0.004

Beauty shops 3 79081 0.004

Residential care 1 27710 0.004

Videotape rental 1 27793 0.004

Industry choice vs. inc 500

Page 18: ECRDA: Loan officer training - Session 1

Computer and Office Equipment

(1/25)

Eating and Drinking Places

(1/14,550)

Source: Shane (2009)

Page 19: ECRDA: Loan officer training - Session 1

Computer and office

equipment

582 succeed

Eating and

drinking places

1 succeeds

Source: Shane (2009)

Page 20: ECRDA: Loan officer training - Session 1

Correlation between number of

startups in an industry and failure rate

0.77

Source: Shane (2009)

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3 Team predicts

Page 22: ECRDA: Loan officer training - Session 1
Page 23: ECRDA: Loan officer training - Session 1
Page 24: ECRDA: Loan officer training - Session 1

13.1%

54.2.%

Source: Bruderl, et al. (1992)

+

>

5-year failure rate?

Page 25: ECRDA: Loan officer training - Session 1

90%

10%

1 founder

2 or more founders

Source: FinScope (2010)

Team size south africa

Page 26: ECRDA: Loan officer training - Session 1

4 Advice seeking predicts

Page 27: ECRDA: Loan officer training - Session 1

45%

80%

No advice

Source: Watson (2007)

Advice from

accountants 3+/yr

3-year survival rate

Page 28: ECRDA: Loan officer training - Session 1

NETWORKING & SURVIVAL

Source: Watson (2007)

Network range = How often an entrepreneur networks

x How widely an entrepreneur networks

Page 29: ECRDA: Loan officer training - Session 1

I managed the business by common sense and

good advice from people I knew.

- Mo Ibrahim

Page 30: ECRDA: Loan officer training - Session 1

We were young but we had good advice and

good ideas and lots of enthusiasm

- Bill Gates

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Source: Pretorius & Le Roux (2011)

Successive entrepreneurship and no learning

Page 32: ECRDA: Loan officer training - Session 1

Source: Pretorius & Le Roux (2011)

Page 33: ECRDA: Loan officer training - Session 1

5 Industry experience

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75%

25%

Source: Fresser and Willard (1990)

Inc 100 entrepreneurs with industry experience

Page 35: ECRDA: Loan officer training - Session 1

Source: Bruderl, et al. (1992)

25.5 %Industry

Experience

No Industry

Experience54.5 %

5-year survival and industry experience

Page 36: ECRDA: Loan officer training - Session 1

Strong Team

(1) 3 + members

(2) 50% joint experience

(3) 3 year industry experience

(19%)

(73%)

Source: Eisenhardt & Schoovenhoven (1990)

Page 37: ECRDA: Loan officer training - Session 1

6 Traction

Page 38: ECRDA: Loan officer training - Session 1

“I'd just go sell it. I don't believe in market research. Somebody once told me the only

thing you need is a customer."

Source: Sarasvathy (2007)

Page 39: ECRDA: Loan officer training - Session 1

Source: Reynolds (1987)

Page 40: ECRDA: Loan officer training - Session 1

Source: Bhide (2000)

82%

8%

10%Somewhat Involved

Main Salesperson

Heavily Involved

Founders involvement in selling

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7 Education

Page 42: ECRDA: Loan officer training - Session 1

DROP OUT?

Page 43: ECRDA: Loan officer training - Session 1

DROP OUT?

Page 44: ECRDA: Loan officer training - Session 1

scientific business strategy

Source: Fairlie and Robb (2007) in Shane (2009)

High School University grads

(25% greater sales)

Post-grad degree

(75% greater sales)

Page 45: ECRDA: Loan officer training - Session 1

South Africa’s Greatest Entrepreneurs

Matric (18%)

Graduate Degree (32%)

Post-Graduate (50%)

Source: Makura (2010)

Page 46: ECRDA: Loan officer training - Session 1

GOOGLE GUYS

Page 47: ECRDA: Loan officer training - Session 1

KOOS BEKKER

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Research: Exceptional evaluators: Case studies

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How novel the idea is

Extent the idea is based on new technology

Superiority of product/service

Potential to change the industry

Intuition or gut feel

Source: Baron & Ensley (2006)

106 Novice entrepreneurs evaluated opportunities

Page 50: ECRDA: Loan officer training - Session 1

Source: Baron & Ensley (2006)

106 Novice entrepreneurs evaluated opportunities

Solving a customers problem

Ability to generate positive cash flow

Speed of revenue generation

Manageable risk

Others in network to develop venture with

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What are the key elements of a

good business opportunity?

Research on 5 of Canada's top angel investors

showed they looked for the following 8 elements

A summary of Business Angel Decision Making By Andrew Maxwell, a PhD Thesis.

Page 52: ECRDA: Loan officer training - Session 1

Is there a large market for this product?

Key Question:

No evidence of market potential presented

Fatal flaw if…

Examples

I cannot see any demand for this product….

The market is already well served….

1 Market potential

Page 53: ECRDA: Loan officer training - Session 1

Will customers in target market easily adopt [buy] this product?

Key Question:

No clear benefits, or major adoption issues

Fatal flaw if…

Examples

You have not convinced me that anyone will buy this product….

There are only a few major customers for your product, and it will

take you too long to sell any of them….

2 Product Adoption

Page 54: ECRDA: Loan officer training - Session 1

How easy will it be for other people to copy the product or service?

Key Question:

Anyone could copy the product or service easily

Fatal flaw if…

Examples

No barrier to entry, as soon as you are successful, others will

enter the market and you will find it hard to compete…

Without a clear advantage you will just have to compete on price,

which will reduce your profits to zero….

3 Protectability (Barrier to entry)

Page 55: ECRDA: Loan officer training - Session 1

Does management have the direct and relevant experience?

Key Question:

No evidence of required experience

Fatal flaw if…

Examples

I am concerned that without any direct experience of the retail

market you will be able to achieve success….

While the product is great, this is a business, and you haven’t

shown me you have what it takes…

4 Entrepreneur experience

Page 56: ECRDA: Loan officer training - Session 1

Product ready for market, or major work required before it ships?

Key Question:

Needs more research and development

Fatal flaw if…

Examples

The product is still in the research and development phase…

Currently each product is hand made, not clear that have put any

thought into how you could scale up manufacturing….

5 Product Status (Stage of product development)

Page 57: ECRDA: Loan officer training - Session 1

Is there a realistic marketing plan and route to market?

Key Question:

Limited thought given to distribution issues

Fatal flaw if…

Examples

Why would an existing distributor switch to you as a supplier…

You have not allowed enough margin for a retailer…

6 Route to market

Page 58: ECRDA: Loan officer training - Session 1

Is the first customer identified? Does the product meet need?

Key Question:

No identified first customers?

Fatal flaw if…

Examples

You have not identified a first customer who would be likely interested

in your product….

You have not considered the switching cost for potential customers to

adopt your product….

7 Customer Engagement

Page 59: ECRDA: Loan officer training - Session 1

Profitable and sustainable cash flow?

Key Question:

No evidence of profit or cash management

Fatal flaw if…

Examples

You will run out of money before you are able to raise more money

from investors….

There is simply not a path to profitability….

8 Financial model

Page 60: ECRDA: Loan officer training - Session 1

11 2 3 4

8765

Market

Potential

Product

Adoption

Protectablity Business

Experience

Product

Status

Route to

Market

Customer

Engagement

Financial

Projections

Page 61: ECRDA: Loan officer training - Session 1

Applying SMME predictors

Page 62: ECRDA: Loan officer training - Session 1

Opportunity Evaluation

Page 63: ECRDA: Loan officer training - Session 1

AccommodationforStudents.com

Page 64: ECRDA: Loan officer training - Session 1
Page 65: ECRDA: Loan officer training - Session 1

“150,000 pounds for 15% of the company”

“5 pound per property to month”

“Rentals only pay when empty”

“14,000 on the site with 3,000 paying”

“200,000 hits per month”

“Number 1 rental site in the UK”

Have you done anything to increase revenue?

“Done reverse bill SMS (1.50 sms) and hosting sites for landlords”

AccomdationforStudents.com – Additional Information

Page 66: ECRDA: Loan officer training - Session 1

Financial projections “3000 are not rented out and paying”

Protectability “I don’t see anything I couldn’t do very simply, very

quickly myself”

Financial projections “I can’t see how it is going to generate

income”

Insufficient return “If we not talking the same ballpark”

Insufficient return “you have put me in a position where I have to

ask for a great deal of equity”

AccomdationforStudents.com

Investment offers: 2

Performance: Survived (14 countries, not in top 100,000 sites)

Page 67: ECRDA: Loan officer training - Session 1

Truly Madly Baby

Page 68: ECRDA: Loan officer training - Session 1
Page 69: ECRDA: Loan officer training - Session 1

“25% for 75 000 pounds”

“Left school worked for Natwest bank for 5 years. Changed career a

couple of times. Sold steel for 7 years what I am good. Worked

for husband.”

“Done 10 parties and made 2600 pounds”

“8 ladies average spend 20 to 30 pounds”

“Projection:

Consultants doing 1 party per week @ 250 pounds per party”

“4 working consultants”

“Projections year 1 – 750k with 64k profit; Year 2 6 million pounds”

“Aims to recruit 500 consultants in 2nd year”

Truly Madly Baby– Additional Information

Page 70: ECRDA: Loan officer training - Session 1

Unrealistic projections “I do not believe the 6 million” “I think you

projections are truly madly”

Not scalable “Lifestyle business it is not scalable” “It is not that

scalable”

Wrong distribution channel “have you thought about direct mail”

Wrong business model “I can see potential I have got some ideas

to a completely different strategy. I think there is a big opportunity

on the web”

Truly Madly Baby

Investment offers: 2 (Peter Jones invested 75,000 pounds)

Performance: Survived (500 consultants; Website; Startup 100 list)

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Page 72: ECRDA: Loan officer training - Session 1

Must be games

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Page 74: ECRDA: Loan officer training - Session 1

“Asking for 70,000 pounds”

“MBA from Stanford Business School”

“Sales projections Y1 – 180,000; 270,000”

“Profit projections Y1 – 110,000; 240,000”

“Trivial pursuit for Bollywood”

“Funded from personal funds and family”

“Full time day job runs business part-time”

Must be games – Additional Information

Page 75: ECRDA: Loan officer training - Session 1

Product quality “looks cheap” “badly mad”

Product adaption “I don’t see an interest in your game”

Poor pitch “Your pitch was far to long and totally uninspiring”

“Made a bloody hash of your presentation”

Not unique “many games like this on the market”

Competition “The market for board games is heaving”

Protectability “anybody can create a board game”

Lack of commitment “I never invest in someone who isn’t in the

business”

Entrepreneur “I won’t be investing in you”

Must be games

Investment offers: 0

Performance: Failure (No evidence of company existence)

Page 76: ECRDA: Loan officer training - Session 1

The Generating

Company

Page 77: ECRDA: Loan officer training - Session 1
Page 78: ECRDA: Loan officer training - Session 1

“Asking for 200 000 pounds

“We employ 5 people”

“Does commercial opening shows”

“Customer include Audi, Hotel for Butlins”

“Breakeven in 600,000 pounds”

“This year will do 800,000 pounds turnover”

The Generating Company – Additional Information

Page 79: ECRDA: Loan officer training - Session 1

Not scalability “not going to be able to leverage” “it is not

scalable”

High risk “this is a high risk” “this is similar to theatre production

which can have a number of failure”

The Generating Company

Investment offers: 2 (160,000 for 40% from Peter & Theo)

Performance: Success (2006 & 2007 played to over 1 million

people internationally)

Page 80: ECRDA: Loan officer training - Session 1
Page 81: ECRDA: Loan officer training - Session 1

Light Fitting

Page 82: ECRDA: Loan officer training - Session 1
Page 83: ECRDA: Loan officer training - Session 1

“39 years old”

“Came up with the idea at university”

“the over 50s control 100 billion pounds”

“I am looking for help to show me how to market the product”

“Suspects it will cost 1.50 to make and sell at 8 pounds”

“Competitors products (no spring) are 1 to 2 pounds“

“I am wanting to produce a pre-production prototype”

“Asking 70,000 pounds”

Light Fitting – Additional Information

Page 84: ECRDA: Loan officer training - Session 1

Small market size “I don’t know whether there is a big enough

market” “If there is a market I suspect it is very narrow” “I don’t

think it will sell in big quantities”

Product status “you have not built a pre-production model” “I

don’t know if the product works”

Entrepreneur experience “you might be a good product design

but you are not an entrepreneur”

Light Fitting Company

Investment offers: 0

Performance: Failure (Still employed - Linkedin)

Page 85: ECRDA: Loan officer training - Session 1

Atomic Toys

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Page 87: ECRDA: Loan officer training - Session 1

“Competition is Go-karts and bicycles”

“Sold 2,000 in Ireland”

“It has all the relevant safety standards. It is safer than a bicycle”

“I am an importer and distributor”

“I don’t manufacture”

“Next product is the extreme pongo

stick that jumps 5 feet in the air”

“I have the sole right to import in the UK and Ireland”

“debtors 70,000 euros”

“creditors 160,000 euros”

“don’t know how much they owe the VAT man”

“is not paying the VAT man all the time”

Atomic Toys – Additional Information

Page 88: ECRDA: Loan officer training - Session 1

Product life span “won’t get another product and won’t be a long term

success” “you have one product” “I think it is a fad”

Poor pitch “I think it was a poor pitch”

Entrepreneur “I don’t think you are professional”

No legal compliance “You haven’t paid the VAT man so for that reason

I am out” “When someone thinks it is okay I have a serious problem”

Atomic Toys

Investment offers: 0 (2 interested, didn’t invest due to non VAT pmt)

Performance: Success (Small business award, multi-million euro

Business, distributes in UK and Europe)

Page 89: ECRDA: Loan officer training - Session 1

Tea Break