The research leading to these results has received funding from the European Union Seventh Framework Programme (FP7/2007-2013) under grant agreement n° Crisis management training: Techniques for eliciting and describing requirements and early designs across different incident types Ebba Thora Hvannberg, Jan Rudinsky University of Iceland [email protected]
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Ebba Thora Hvannberg , Jan Rudinsky University of Iceland [email protected]
Crisis management training: Techniques for eliciting and describing requirements and early designs across different incident types. Ebba Thora Hvannberg , Jan Rudinsky University of Iceland [email protected]. Crisis Management Training. - PowerPoint PPT Presentation
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The research leading to these results has received funding from the European Union Seventh Framework Programme (FP7/2007-2013) under grant agreement n° FP7-242474.
Crisis management training: Techniques for elicitingand describing requirements and early designs acrossdifferent incident types
Crisis management is the core of response to serious accidents, such as train incidents, plane crashes and bomb threats
The challenges are variability of available resources, surroundings and context of work, high demand for synchronization and decision making, and time criticality
Training a system of crisis management is performed in large exercises where an accident and its response are simulated butin a real environment.
Virtual environment The objective of the CRISIS project is to develop an virtual
environment which enables responders and commanders to train for crisis management
A training and simulation environment that will focus on real-time decision making and response to simulated but realistic crises or critical incidents, focusing primarily on problem diagnosis, planning, re-planning, and acting, rather than just procedural training or familiarity with policies;
Second scenario - Bomb13.10h The evaluation commission decides to validate the threat.
Airport Emergency and Evacuation Plan is activated, an Emergency Operations Command is set up and Airport internal rescue means are deployed.
13.22h Evacuation of the Terminal. Who else does the DO have to speak to in order to action this?Who else should be informed at the airport?How do you make members of the public follow the procedures and not to disrupt the operation
Consolidation – two types Consolidating sequence models of work (Holzblatt)
— Is quite labor intensive— Has been carried out on meta-level constructs, such as triggers, goals and
steps of activities. — Mostly addressed work and strategies, but not technology support— There was little consolidation across management and organization
structures
Generic Reference scenario using control flow block diagrams — Very high level
How much of the context should be removed in the conceptual model?
e.g. Triaging
Dines Björner, with his facets, and Benyon have clearlyseparated different aspects of the system, such as technical, organizational, human activities etc.