eBay New Consultant Introduction

New Consultant Introduction

eBay Inc.

Welcome to eBay, Inc

Agenda

• About Akraya• About eBay, PayPal & StubHub• Getting Around• Akraya @ eBay• Wages & Expenses• Time Sheets• Protecting Company Information• Refer a Friend• Contacts

Akraya at a Glance

• Established: 2001• Clients: Fortune 500 & Bay Area Startups• Stewards: Social & Environmental• Certified:

Woman-owned Minority-owned Green Business• Multinational Footprint:

US UK Australia Brazil Canada Singapore Mexico

Akraya’s Clients & Partners

Award-winning Service

Corporate Social Responsibility

• Gold Sponsor of the Race for Literacy• Partner of Code For Fun• Corporate Matching Fundraiser Program for

Haiti, Japan & Africa• Bay Area Certified Green Business• Peach Through Business Mentorship Program• Habitat for Humanity

eBay Fun Facts

• Was originally called AuctionWeb• First item ever listed on eBay: broken laser pointer• 400+ million items for sale• 112+ million active users• Weird things that were put on eBay: William Shatner sold his

kidney stone in 2006, a cardboard that was cut to the shape of the iPhone 5 sold for $300,000

• First seller to reach one million feedback scores: Jack Sheng (there is a conference room named after him on campus)

• Most expensive item ever sold on eBay: Gulfstream II Jet that sold for $4.9 million in 2001

PayPal Fun Facts

• Paypal was voted one of the 10 worst business ideas in 1999 (original concept was to beam $ from one Palm Pilot to another)

• 110+ million active accounts in 2012• Without Paypal, there would be no YouTube! Former Paypal

employees launched YouTube following the Paypal business model

• Founders and early employees of Paypal are referred to as the "Paypal Mafia"- they went on founding companies including Linkedin, Yelp, Tesla, YouTube and Reddit

• Paypal supports 24 different currencies and available in 190 countries and territories around the world.

StubHub Fun Facts

• Sports, concerts, theater and other live entertainment events platform for buyers & sellers

• Founded in 2000, acquired by eBay in 2007 for $310 million• Approximately 15 million visitors/month in 2012• As of May 2013, StubHub has more than 90 partners,

including Major League Baseball, more than 35 NCAA colleges and universities, and ESPN

eBay Whitman/South Campus Map

PayPal North Campus Map

Akraya @ eBay

• 1200+ assignments since 2005• 300+ FTEs/ C2H• Customer satisfaction-focused• Consultant resources

Engagement Types

• Consulting Projects (SOW)• Contracting (Temp Services)• Managed Services (PMO)• Outsourced Projects• FTEs/ Direct Hire

Akraya-Supported Groups @ eBay

• Infrastructure• Site Ops• Quality Engineering• Fraud & Risk Management• HRIS• PMO• Creative (UED) and

Marketing• Database Engineering

• Product Development• Platforms• Data Management• Analytic & BI• Mobile• Cloud• Search• Compliance• InfoSec• Storage and Systems

Engineering

Wages & Expenses

• Payment of wages will be as outlined in your original contract with Akraya

• Questions about your wages? Contact [email protected] or your Sr. Customer Success Specialist (CSS)

• Under no circumstance should you discuss your wages with your Client

• Necessary business expenses must first be approved by your Akraya Account Manager (AM) or CSS in advance

• Prior to incurring the expense, you must get written permission from your Akraya AM so that an amendment to the original Statement of Work can be generated.

Time Sheets: SOW

• Contract-specific no more than 40 hours per week/ 8 hours per day

• Email time Sheets on Monday before 5pm to [email protected]• If you are required to put in additional efforts beyond the

standard 8 hours per day, please get prior written permission from your CSS

• eBay manager approval is not required• Please send time sheets on time to ensure that you get paid

on time

Time Sheets: Temp

• Submit time into FieldGlass tool• Submit Time Sheet by End Of Business on Friday for timely

Monday approval• eBay manager approval is required• Please send time sheets on time to ensure that you get paid

on time

Monthly Activity Report

• Documents are only required from SOW consultants• Please turn Monthly Activity Reports on the first Monday of

every month for the previous month’s activity• Please email:

[email protected]

Why do we need it?Important for us to keep track of milestone progress for the

project you are working on.

Protecting Company Information & Assets

• No Expectation of Privacy – All electronic communications and information systems may be monitored by eBay Inc

• Inspection – Any property owned by eBay Inc. is subject to inspection without notice

• Passwords – Keep your passwords secure. You are strictly prohibited from accessing another user's account without permission

• Prohibited Activities – Do not use any eBay Inc. system, to distribute communications that are illegal, disruptive, offensive to others

Protecting Company Information & Assets (Cont.)

• Email – Use email appropriately. Do not send unsolicited emails

• Unauthorized use in any way of copyrighted material; export any material, information or software is in violation of international or regional export control laws

• Upon assignment termination return all eBay Inc. property, material, written information and your badge immediately

Reminders

• You are expected to be at your on-site work location during regular working hours. Check with your Manager on preferred office hours for your team

• Plan your vacation ahead, discuss with your Akraya CSS• Please copy Akraya CSS on any leave requests• Submit Monthly Activity Report for project / SOW-based

consultants• All questions related to your employment should be directed

to your Akraya CSS and not to the eBay Inc manager

Refer a Friend

• Refer another qualified consultant to Akraya and receive $250 for a successful placement.*

*Restrictions apply, please visit:akraya.com/about/refer-a-friend

New Consultant Survey

• Watch out for the Consultant Survey email• Rate our onboarding process• Only 5 minutes of your time• Enter to WIN a $25 Starbucks Gift Card

Need Help?

Human Resources: 408.907.3204 | [email protected]

Amy Cabrera | 408.469.8924Sr. Customer Success Specialist

[email protected]

Manita Sharma | 201.888.9320 Account Manager

[email protected]

Abhijit Deshpande | Director, [email protected]

eBay Contacts

• North (PayPal) Lobby: 408.967.7000• South (eBay) Lobby: 408.376.6151• Security: 408.376.8888 • Email: DL-ebay-SJCC-security• Work Place Resources(WPR): 408.376.6001• Global Service Desk(GSD): 408.376.7474• AWF Answers Team (AWF):• 866.456.7831• Email: [email protected]

Access The Hub for any additional information

CongratulationsEnjoy Your Exciting New Project

Good Luck!