E seva in_andhra_pradesh

• 1. E-GOVERNANCE :IMPLEMENTATION AND STRATEGIESCASE STUDY ONESEVA IN ANDHRA PRADESH

2. PRESENTED BY TEAM -B:Rajendra Dodamani 11Karan Mehta 22Neeta Pai 26Kishori Sawant 36Kavita Shetty 41 3. GovernmentCitizens BusinessE-GOVERNANCE is creating: Comfortable Transparent Cheap interaction between Government andCitizensGovernanceWayGovt.WorksSharing OfInformationServiceDelivery 4. Provide SINGLE face of the Government across Different Levels of Governments Federal State Local Different Departments & Agencies Different Jurisdictions Provide ALL services at one place Introduce a factor-enhancement in convenience of citizens No requirement of traditional Government Agencies 5. eSevaAug 200118 Service Centres25 Services500,000 tpmeSevaOct 200348 Service Centres155 Services1,600,000 tpmeSevaOct 2004201 Service Centres55 Services1,200,000 tpmSamparkChandigarghTpm= Transactions per month 6. a. 3-tier Architecture based on EAI Tier 1 - Govt Agencies Tier 2 eSeva Data Centre Tier 3 - eSeva Service Centresb. Leased line connectivityc. ISDN backup connectivityd. Standard Security measurese. Implemented on different platforms in differentregions of the State 7. Tier 1Dept 1Web AplnServers.Service Centre 1 Service Centre 48Tier 2Tier 3( ICSC Locations )Router RouterDBServers.Leased LineLeased LineISDNISDNRouter PoolISDNLeased LineKiosk KioskCard printerDOT ExchangeINTERNETFirewallLeased LineLAN-1ISDNLAN 2NMSLAN 3WebServerDept N 8. o Public-Private Partnership Model Government provided buildings Partner established the entire system Management & operations by Partnero Partners selected through competitive bids 1 for Hyderabad city 3 for 6 other regions of the stateo Partners paid on a per-transaction basis CMS gets INR 3.95 per transaction at Hyderabad &INR 5 for other districts.o 5-year arrangemento Salaries of counter-agents met by ao Bank 9. Government Organization CMMI Level 3 moving to level5 New ideas and technology Low cost and Indianlanguage Talented manpower Cost of development high Lack of effective marketing Change management atclient side Lack of specializedmanpower Identifying core areas ofwork E-learning portals withspecialized content Platform to stakeholders forawareness. Manpower retention Growing Competition Loss of focus due to policychangesSTRENGTH WEAKNESSOPPORTUNITY THREAT 10. PeopleLittle or no literacyFear of losing power and money among villagersProcessGathering data and informationAuditingTechnologyLack of required Information and Technology skillsResourcesEntrance of Women forcesLack of qualified staff. 11. Pay online Apply Online Receive Service Online or Through Courier Verify Online