e – Setu District : Sangli Citizen Service Portal
E-Setu: Creation of Citizen Service Portal in Sangli, Maharashtra.
May 20, 2015
The Department of Administrative Reforms & Public Grievances, Government of India, organized the 2nd 'District Collectors Conference', which took place on the 6th & 7th of September in New Delhi. Over 30 district collectors participated, making presentations on best practices to overcome challenges faced in the sectors of rural development, education, urban development, law & order, and disaster management.
The Planning Commission is providing these presentations for the public to see examples of the good work being done by young IAS officers in the field, and to promote cross-learning and innovation.
The Planning Commission is providing these presentations for the public to see examples of the good work being done by young IAS officers in the field, and to promote cross-learning and innovation.
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Transcript
e – Setu
District : Sangli
Citizen Service Portal
Objective
• Fast / Speedy
• Transparent
• Public oriented
• Paperless / Eco friendly
• Use of IT
Work flow
Final approval of Officer
Printing of Certificate
Generating Token No.
Scanning of Original Documents
Uploading of Data
Approval process by
Officers
What’s new !
• Time & cost effective
• SMS Alert System
• Verification system
• Online application
• Paperless
• Avoid delay / pendency
• Integration with UID
• Digitally Signed
• One in life time
• Security
Time & cost effective
• Only one visit required
• No photocopy / attestation required
• No printing expenses
• No records maintenance
For Public
For Government
Online Application• Can filled online application
Requirements, Digital signature Registered e-mail ID
Click here to fill Online Application form
Online Application
Digital Signature
• No physical requirement of Tehasildar / SDO / Officer
Digital Signature
Signature image
SMS Alert System
Know your status… Confirmation of delivery
Received SMS :SETU Sangli : Token No. 60702240000668 status: You Certificate is ready , pls. collect from SETU Office
Toll free No. 09742386688
Overcome delay
• Online tracking of
applications
• Pendency alerts
Click on token No. to open the details
Pendency Report
Approved date with
time
Avoid ErrorsList of caste/sub caste as per GR
Security• Numbered Hologram• Bar Code • IEEE Compliance
Bar Code
Numbered Hologram
Certificate Issue register with Hologram No.’sHologram
record
Online Verification
Click for Certificate Verification
Online Verification
Enter Token No.
Once in Life time
• One time original
record scanning
required
• Store file as a soft
copy.
Original Scanned Documents
Paperless• No physical file maintenance• No storage of documents, record room
ComparisonSr.No. Activities Old New
1. Certificate process & delivery 2 to 7 days Within 10 min
2. Trips to Setu office 2 to 4 Single
3. Physical presence of officer x
4. Duplication x
5. Tracking (Pendency) x 6. SMS alert system x 7. Online verification of certificates x 8. Paperless x 9. Document required only once x
10. Numbered Hologram & Bar code x 11. Integration with UID x 12. Transparent & speedy x
Future enhancement
• Integration with UID
• Online payment gateway
Scanning of Square Barcode with Android based Mobile offers
personal information of Applicant automatically incorporated in e-Setu
Application.
Inauguration
Inaugurated by Hon. Shri. R.R. Patil, Home Minister, Govt. of
Maharashtra on 13th April 2013 at Kavathe Mahankal, Sangli.
Special Contribution
• SDM Miraj
• Tehasildar Kavathe Mahankal
• Zenith Softwares Ltd., Banglore
• Lotus Systems, Pune
Links / Demo
• Online application
• Document Verification
• Know status through SMS to 09742386688
• Certificate ready SMS alert
Thank you !
Deependra Singh kushwah
District Collector, Sangli
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