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E reputation meetup yannick bouvard coaching startup genève

Aug 06, 2015

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Page 1: E reputation meetup yannick bouvard coaching startup genève

1 29/05/2015

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3 30/06/2015

COACHING STARTUP

STADE DE DÉVELOPPEMENT

< BUILD UP />

-- GROW UP >>

From idea to startup From Startup to success story

1ER

LEV

ÉE D

E FO

ND

S

2E

LEV

ÉE D

E FO

ND

S

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INTERVENANT

Yannick Bouvard

Responsable SEO et e-réputation à l'agence UNE à Genève

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PLAN

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1. Enjeux et risques

2. Exemples

3. Solutions

4. Outils

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De quoi va t-on parler ?

Barbara Streisand Homme nu Nettoyage

Georges Brassens Warren Buffet Charlie Hebdo

Cheval

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PLAN

1.Enjeux et risques

2.Exemples

3.Solutions

4.Outils

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Au village, sans prétention,

J'ai mauvaise réputation

Que je me démène ou je reste coi,

Je pass’ pour un je-ne-sais-quoi.

Je ne fais pourtant de tort à personne,

En suivant mon ch’min de petit bonhomme.

1952

Enjeux et risques

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Warren Buffet :

« Il faut 20 ans pour construire une

réputation et cinq minutes pour la détruire.

Si vous gardez ça à l'esprit, vous vous

comportez différemment. »

Enjeux et risques

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83% DES ENTREPRISES AURONT UNE

CRISE D’E-REPUTATION D’ICI 5 ANS RADICALLY TRANSPARENT

Enjeux et risques

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Enjeux et risques

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Enjeux et risques

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Enjeux et risques

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Enjeux et risques

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96% des internautes sont influencés

par l'e-réputation de la marque lors d'un achat

66% reportent l'achat pour réfléchir

30% renoncent à l'achat Sondage ifop pour reputation vip

Enjeux et risques

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85% des internautes sont dissuadés

par la présence d'articles de presse mentionnant des

informations négatives

87% des internautes sont dissuadés par la présence d'avis

négatifs Sondage ifop pour Reputation VIP

Enjeux et risques

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Enjeux et risques

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Enjeux et risques

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Enjeux et risques

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Enjeux et risques

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PLAN

1.Enjeux et risques

2.Exemples

3.Solutions

4.Outils

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Exemples

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Exemples

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Exemples

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Exemples

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Exemples

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Exemples

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Exemples

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Exemples

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Exemples

41% des employés déclarent être prêts à accepter

de recommander la société à un ami.

37% disent approuver le PDG.

Note de 2,8/5 sur GlassDoor.com

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Exemples

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Exemples

Communiqué de presse + espace de communication

Peu de présence, pas de veille

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Exemples

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Exemples

1,2 millions de dollars sur Kickstarter

Levée de fonds de 2,5 millions de dollars

Retards de 9 mois

Critiques acerbes

Accusations de fraude

Demandes de remboursement

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PLAN

1.Enjeux et risques

2.Exemples

3.Solutions

4.Outils

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Veille

Gestion de crise

Nettoyage / Enfouissement

Droit

Communication préventive

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Solutions

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Solutions

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Solutions

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Solutions

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PLAN

1.Enjeux et risques

2.Exemples

3.Solutions

4.Outils

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Outils

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Outils

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Outils

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Outils

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Outils

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Outils

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Merci pour votre attention

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Contacts : Loïc Morand & Hakim Lalaoui

Nos bureaux à Plan-les-Ouates / Genève

Route de Saint 184 1228 Plan-les-Ouates / Genève

Contacts