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E-learning and Use of Technology in Education, Skill Enhancement Training
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Page 1: E-Learning,Moving forward

E-learning and Use of

Technology in Education, Skill Enhancement

Training

Page 2: E-Learning,Moving forward

Introduction

•Technology is having a major impact on the delivery of Education, training programs

•Using technology for Education, training requires collaboration among the areas of:▫training▫information technology▫ management▫Students, Teachers

Page 3: E-Learning,Moving forward

Use of New Technology in Training (1 of 3)

•24 percent of companies have a separate technology-based training budget

•18 percent of companies have full-time trainers who are paid from the information technology department’s budget

•The most frequently used technology in training is the Internet / intranet / extranet▫(54 percent of companies)

Page 4: E-Learning,Moving forward

Use of New Technology in Training (2 of 3)

•Training delivered by the computer:▫60 percent is not instructor-led and is done

through self-paced Web courses▫32 percent uses CD-ROM / DVD / diskettes

•34 percent of online learning follows the blended learning model▫i.e., connects trainees with an instructor or

other students

Page 5: E-Learning,Moving forward

Use of New Technology in Training (3 of 3)

•80 percent of companies who use e-learning are creating the content of these programs

•Of those companies who use e-learning:▫56 percent offer it to all employees▫45 percent offer it to select groups of

employees▫26 percent offer it to customers

Page 6: E-Learning,Moving forward

Where is the Future?

•Leaders, Students need to manage the changing role of education, life long learning

Students

Education

Technology

The future is NOW

Page 7: E-Learning,Moving forward

Need of the Hour

Teachers Mentors

Educational Institutions Integrated Infrastructure Fit the need of the student

Leaders,Students,Teachers as change agents

Page 8: E-Learning,Moving forward

Technologies’ Influence on Education, Training and Learning:• New technologies have made it possible to:

▫Reduce the costs associated with delivering training

▫Increase the effectiveness of the learning environment

▫Help training contribute to goals

• New technologies include:▫Multimedia▫Cyber learning▫Expert systems▫Electronic support systems▫Training software applications

Page 9: E-Learning,Moving forward

Technology has made several benefits possible: (1 of 2)

•Students, Employees can gain control over when and where they receive training

•Students, Professionals can access knowledge and expert systems on an as-needed basis

•Students, Employees , Trainers can choose the type of media (print, audio, video) they want in a training program

Page 10: E-Learning,Moving forward

Technology has made several benefits possible: (2 of 2)

• Course enrollment, testing, and training records can be handled electronically,▫reducing the paperwork and time needed

for administrative activities• Student’s accomplishments in education,

training in progress can be monitored• Traditional training methods can be

delivered to trainees at their place rather than requiring them to come to a central training location

Page 11: E-Learning,Moving forward

Technology allows digital collaboration to occur: (1 of 2)

• Digital collaboration - the use of technology to enhance and extend students, employees abilities to work together regardless of their geographic proximity

• Digital collaboration includes:▫electronic messaging systems▫electronic meeting systems▫online communities of learning

Page 12: E-Learning,Moving forward

Digital Collaboration (2 of 2)

•Digital collaboration can be:▫Synchronous – trainers, experts, and

learners interacting with each other live and in real time; just like face-to-face classroom instruction

▫Asynchronous – non-real-time interactions; learners can access information resources when they desire them

Page 13: E-Learning,Moving forward

Impact of new technology on the learning environment:

• Prior to the introduction of new technology:

▫Learning was a very linear process▫Instructors presented information to the learners▫Practice and applications occurred after

instruction▫Instructor/trainer and learner were only ones

involved▫Communication was one way – from instructor to

trainee▫Trainee played passive role in learning

Page 14: E-Learning,Moving forward

The E-force

E-learning is one of several ways in which technology is changing the face of education. Over the past 10 years, schools, colleges have transformed from building centered places where students learned basic skills, to convenient venues where students interact using multiple modalities.

One of the most difficult challenges facing educational as an institution today is in trying to predict and prepare for the ways that teaching and learning will evolve over the next decade.

Page 15: E-Learning,Moving forward

Classroom Learning Environment

LearnerLearner LearnerLearnerLearnerLearner

Experts

Resource Materials

Trainer / Instructor• Delivery• Content

Page 16: E-Learning,Moving forward

Impact of new technology on the learning environment: (continued)

• Technology has allowed learning to become a more dynamic process▫The learning environment has expanded to

include greater interaction between learners and the training content

▫There is greater interaction between learners and the instructor

▫Instruction is primarily delivered to the learners online using the internet

▫Instructor is more of a coach and resource person

Page 17: E-Learning,Moving forward

Impact of new technology on the learning environment: (continued)

▫Learning occurs through: communicating with other learners working on virtual team projects exchanging ideas interacting with experts discovering ideas and applications

▫Experts and resource materials are part of the learning environment

Page 18: E-Learning,Moving forward

Technological Learning Environment

LearnerLearner LearnerLearnerLearnerLearner

Resource Materials

Websites

Delivery Mechanism• Content

ExpertsExperts

Trainer / InstructorTrainer / Instructor

Page 19: E-Learning,Moving forward

Blended Learning Environment

LearnerLearner LearnerLearnerLearnerLearner

Resource Materials

Websites

Online Learning

ExpertsExperts

Trainer / Instructor• Delivery• Content

Trainer / Instructor• Delivery• Content

Page 20: E-Learning,Moving forward

Multimedia Training

• Multimedia training combines audiovisual training methods with computer-based training

• These programs integrate text, graphics, animation, audio, and video

• Because this training is computer-based, the trainee can interact with the content

• Can be delivered using interactive video, the Internet or intranets

Page 21: E-Learning,Moving forward

Advantages and Challenges of Multimedia Training:

Advantages• Self-paced• Interactive• Consistency of content• Consistency of delivery• Unlimited geographic

accessibility• Immediate feedback• Built-in guidance system• Appeals to multiple senses• Can test and certify

mastery• Privacy

Challenges• Comparatively Expensive

to develop• Trainee comfort with using

technology• Regular updates• Need Learner effort on

effectiveness

Page 22: E-Learning,Moving forward

Cyber Learning•Cyber learning is used by geographically

dispersed companies to provide information about new products, policies, procedures, and skills training and expert lectures to field locations

•Features two-way communications between people

• Involves two types of technology:▫teleconferencing▫individualized, personal-computer-based

training

Page 23: E-Learning,Moving forward

Computer-Based Training

•Computer-based training (CBT) is an interactive training experience in which:▫the computer provides the learning

stimulus,▫the trainee must respond, and▫the computer analyzes the responses and

provides feedback to the trainee

Page 24: E-Learning,Moving forward

CD-ROM, DVD,Laser Disc

Interactive Video

The Internet,Web-Based

Training, andE-Learning

Virtual Reality

Computer-Based Training

Page 25: E-Learning,Moving forward

Small organizations having limited work force

•Facts▫Difficult and expensive to send officers off

site▫Disrupts productivity ▫Takes away irreplaceable work-hours

•Consequence▫Organizations limits training to employees

•Remedy▫Web-based training programs offered

through web portals

Page 26: E-Learning,Moving forward

Cyber Learning Programs•Reputed academic institutions are

situated around two or three major cities

•Consequence▫Students, Teachers from all over the

state, country have to rush to these cities

▫Education becomes expensive, concentrated

▫Many cannot make it•Solution

▫Web-based cyber education programs can ensure quality education for everyone at better commercials for all stake holders

Page 27: E-Learning,Moving forward

Adult Education

• Financial crisis forces many to give up of education early

• At later time they wish to continue with what they had left behind

• Problem▫ Impossible to attend regular programs▫ Difficult to attend programs run after office

hours• Solution

▫ Asynchronous web-based degree programs ▫ Can participate at any time convenient for them▫ Commercially affordable▫ Students should take add-on courses ( value-

add) which are job-ready to increase job market potential

Page 28: E-Learning,Moving forward

Levels of internet-based training:

Level 1 2 3 4 5 6

Communications Online Referencing

Testing Assessment

Distribution of

Computer-Based

Training & Multimedia

Blended Learning

Electronic Performance

Support Systems

Page 29: E-Learning,Moving forward

Characteristics of E-LearningContent• Text• Video• Graphics• Sound

Collaboration and Sharing• Communities of Practice• Peers• Other Trainees• Experts• Mentors and Advisors

Learner Control• Practice• Pacing• Feedback• Content• Accessibility

Delivery• Internet / Intranet• Web• Distance Learning• CD - ROM

Administration• Enrollment• Monitoring• Progress Assessment

Link to Resources

• Other Training Materials

• Other Web-Based Training

• Link to Electronic Performance Support Systems

Page 30: E-Learning,Moving forward

Who Uses E-Learning?

Page 31: E-Learning,Moving forward

Advantages of E-learning (1 of 3)

•It supports organization strategy and objectives

•It is accessible at any time and any place•The audience can include students,

employees and managers as well as alumni, vendors, customers, and clients

•Training can be delivered to geographically dispersed students, alumni, teachers, employees

Page 32: E-Learning,Moving forward

Advantages of E-Learning (2 of 3)

•Training can be delivered faster and to more students, employees in a shorter period of time

•Updating is easy

•Practice, feedback, objectives, assessment, and other positive features of a learning environment can be built into the program

Page 33: E-Learning,Moving forward

Advantages of E-learning (3 of 3)

•Learning is enhanced through use of multiple media and trainee interaction

•Paperwork related to education, training management can be reduced

•It can link learners to other content, experts, and peers

Page 34: E-Learning,Moving forward

Challenging Factors in E-Learning• Initial Cost•Lack of motivation of students, employees to learn online•Lack of management buy-in•Lack of intranet access•Understanding return on investment•Content for all types of courses

Page 35: E-Learning,Moving forward

Intelligent Tutoring Systems

• Intelligent tutoring systems (ITS) - instructional systems using artificial intelligence

• There are three types of ITS:▫tutoring▫coaching▫empowering environments

• Tutoring is a structured attempt to increase trainee understanding of a content domain

Page 36: E-Learning,Moving forward

Characteristics of Intelligent Tutoring Systems (ITS):• ITS has the ability to match instruction to individual student

needs• ITS can communicate and respond to the student• ITS can model the trainee’s learning process• ITS can decide, on the basis of a trainee’s previous

performance, what information to provide• ITS can make decisions about the trainee’s level of

understanding• ITS can complete a self-assessment resulting in a

modification of its teaching process

• ITS has the ability to match instruction to individual student needs

• ITS can communicate and respond to the student• ITS can model the trainee’s learning process• ITS can decide, on the basis of a trainee’s previous

performance, what information to provide• ITS can make decisions about the trainee’s level of

understanding• ITS can complete a self-assessment resulting in a

modification of its teaching process

Page 37: E-Learning,Moving forward

Training Support Technologies:Expert Systems

Expert systems have three elements:1. A knowledge base that contains facts,

figures, and rules about a specific subject2. A decision making capability that draws

conclusions from those facts and figures to solve problems and answer questions

3. A user interface that gathers and gives information to the person using the system

Page 38: E-Learning,Moving forward

Training Support Technologies:Electronic Performance Support Systems

• An electronic performance support system (EPSS) is an electronic infrastructure that:▫captures, stores, and distributes individual

and organization knowledge assets throughout an organization, to enable individuals to achieve required levels of performance in the fastest possible time and with a minimum of support from other people

Page 39: E-Learning,Moving forward

Content Providers

E-learning Website

University Researchers

Learners

Community Members

E-learning Developers

University students

Page 40: E-Learning,Moving forward

Familiar

Comfortable

With

Using

Not comfortable

With using

Making wikis

Making podcasts

Using podcasts

Submitting

Assignments

online

Instant messaging

Administrative

materials online Text message

admin updates

Unfamiliar

Using existing online social

networks to discuss course

workEmailing tutors

Course specific

Materials online

Using social networks

such as Facebook as

a formal part of the course

Page 41: E-Learning,Moving forward

Blended learning approach

Community Outreach

Face to Face

Research

Mentoring

Experiential

Learning

E-learning e.g. LMS, Blog , Quiz, Wiki, Email, Chat, multimedia etc.

Page 42: E-Learning,Moving forward

Career Academies

•Accredited Blended programs for students in high school, Colleges, Universities with a career focus.

•Offer a rigorous academic curriculum•Offer certification•Offer concurrent enrollment•Offer paid internships•Have trade associations, advisory boards

Page 43: E-Learning,Moving forward

Paid Internships

•Provide students with a “real world” context for their classroom learning

•Enhance opportunities for employment after graduation

Page 44: E-Learning,Moving forward

Does Graduation provide all that is needed …

• Employability SkillsNeed

• Majority of Graduation Programs - Academics oriented, lack training in Employability Skills

CurrentSituation

• Graduation time utilization - Employability skills relevant for chosen career,Ideal

• To prepare students for jobs through elearning

• Enriching Career growth pathsolution

Page 45: E-Learning,Moving forward

The Focus…

In today's competitive environment, technical knowledge of a specific field is seldom enough to place oneself in the most advantageous position in the job market. Each year, thousands of institutions are churning out millions of young job seekers.

To get an edge over the competition, one needs to be more than just technically prepared for their future job. Employers are looking for candidates with the right attitude, soft skills, global certifications and job readiness that ensures them immediate output of the best caliber.

It is this 'employability' that remains the focus of Career Skills Program.

Page 46: E-Learning,Moving forward

When to Start…

The best time to start building your career skills isduring your college.

•You have ample time during college and holidays that can be easily utilized towards your overall development.

•Being job ready in college enables you to get a great start in your career which is of utmost importance for a bright future.

•Studies have revealed that college students, in their late teens, display a development pattern that is habit forming and skill-developing in nature.

Page 47: E-Learning,Moving forward

Who We Are…NEF, USA

“ I salute you for your ongoing commitment for creating a better and stronger America.”

“You are helping to empower tomorrow’s leaders. I salute

you for your ongoing commitment for creating a better and stronger America.”

….Former President of the United States of America, BillClinton

“Dr. Kuttan, your generosity never ceases to amaze me. You are a blessing to so many, and your

friendship is a blessing to me. I’m looking forward to getting a copy of your new Holistic Executive book! I truly value our working relationship and friendship.”

….Ms Kathy Johnson, Advisor to the Governor of Alabama.

Page 48: E-Learning,Moving forward

• MIITE is anacronym

meaning ‘Million IndiansInformationTechnology Education.’

• The Objective is to train and certify annually one million Students, Job-Seekers, and professionals in IT and Soft Skills every year.

• This is a nationwide program to cause skill imparting, and up- gradation amongst professionals & students with the support of National and International Institutions.

• MIITE is the dream of Dr. Appu Kuttan, who is fondly referred to as ‘Appu.’

• He is the Founder and Chairman of the National Education Foundation (NEF) the U.S. national non-profit leader in STEM+ (Science, Engineering, Technology and Math, IT, Business, Management, Soft Skills) education, announced the APPUJI Scholarship program to meet India’s critical skilling challenge.

Page 49: E-Learning,Moving forward

EFS, RIMSR

• EFS (Education and Financial Services), was established in 2007.• objective is to aid the students and professionals who are keen

oncontinuing their education, but lacked the resources to do so.

• The vision of EFS is to achieve “International Quality Education To All.”• EFS, RIMSR are , dedicated educational NGOs in Bangalore, well

known for quality skill enhancement, management education, and blended learning in business, IT, Soft skills to enhance job potential and entrepreneurship. India needs to skill 10 million youth annually and our initiative will help lead the way.

• EFS promoted a professional management training institution, namely, RIMSR (Rangnekar Institute of Management of Management Studies and Research) under the captaincy of Prof. (Dr.) S. Sadagopan, Director, International Institute of Information Technology, Bangalore.

Page 50: E-Learning,Moving forward

Supported by …

RIMSR – INSTITUTE OF MANAGEMENT

STUDIES

KARNATAKA SMALL SCALE INDUSTRIES

ASSOCIATION

LAGHU UDYOG BHARATHI – AN ALL

INDIA BODY

Page 51: E-Learning,Moving forward

What we Provide…The EFS Academy has developed 4 Categories of Programs, containing over 800 ‘skill-based courses, that are tailor-made to the training needs of Indian professionals/ students, in collaboration with ‘Skillsoft,’ which is pioneer in the field of learning, delivering highly effective content through innovative technology.For this purpose, EFS has formed a consortium of ‘National Education Foundation, USA‘ and ‘State University of New York, USA’.Currently, the training courses available are:• Office Productivity IT Skills & End-User Certifications• IT Skills & Certifications• Enterprise & Soft Skills Certifications• Preparatory Courses for GMAT, GRE, TOFEL, and SAT

Page 52: E-Learning,Moving forward

OFFICE-PRODUCTIVITY IT SKILLS, END USER CERTIFICATIONS…About 500 Desktop Skills (Office Productivity IT Skills) courseware titles are for students, Job-seekers, and working professionals who rely upon desktop, laptop applications such as Microsoft Office, Crystal Reports, Adobe Acrobat, SAP end user.In addition, these Skills Courseware Collection support over 12 popular end usercertifications including ECDL/ICDL and many Microsoft MOS certification exams.Some of them are:

• Adobe Products like Acrobat 9, Dreamweaver CS5, Flash CS5, Indesign CS5, Photoshop CS5, Illustrator CS4 etc.

• Microsoft Products like Office 2013, Live meeting, Sharepoint, MS Project, MS Excel, Advanced Access, Visio, etc.

• SAP products like SAP for Project Teams,QuickBooks Pro 2009, Business Objects BI,SAP Business One, SAP Business Suite 7 for End Users.

Page 53: E-Learning,Moving forward

IT Skills courses…1,200 course offerings are divided into the following Solution Areas and address over 100 technical certifications sought by IT professionals and enterprises providing technical products and services to their customers. Participants have the choice of choosing the courses of their interest and utility.

COURSES:• Software Development• Internet and Network

Technologies• Web-design• OS and Server Technologies• Enterprise Database Systems• Project Effectiveness and Analytics• Cloud, Big Data

CERTIFICATIONS:• MICROSOFT• ORACLE• ADOBE• CISCO• CompTIA• ISC (2)• Linux Professional Institute

Page 54: E-Learning,Moving forward

PROGRAM ON ENTERPRISE & SOFT SKILLS …Enterprise and Soft Skills are developed keeping the work requirements in view. These courses are ideally suited to students about to move from “College to Corporate,” managers, entrepreneurs, executives, and other working professionals. The training package covers 180 skill-sets in the following solution areas:-1. Professional Effectiveness

2. Management and Leadership

3. Project Effectiveness

4. Business Strategy and Operations

5. Sales and Customer-Facing Skills

6. Finance, HR, SCM, and Administration

Page 55: E-Learning,Moving forward

TRAINING Courses…•EFS Academy offers professional counselling in career development and higher studies. As also imparts high quality training in GRE GMAT TOFEL SAT

Page 56: E-Learning,Moving forward

How to Apply…• The registration process is on-line.

Visit www.edufinserve.in and fill the registration form.

• Payment to be made either through bank transfer or through Demand Draft in favour of “EDUCATION AND FINANCIAL SERVICES, BANGALORE,” drawn on HDFC Bank, RT Nagar, Bangalore 560032 or transfer to,

A/c # 01402000006242, IFSC CODE: HDFC0000140,

Page 57: E-Learning,Moving forward

Benefits to you…Benefits to You

You will benefit from career skills in the following ways:

•Overall development that can suit your career road map

•Choosing a career suitable to yourpersonality, aspiration and aptitude

•Smooth transition from college to the world

of work or higher studies

•Building on the confidence and communication

•Virtual Platform Available anywhere anytime

Program Fee: Rs.5,000/- only

Page 58: E-Learning,Moving forward

MIITE

To train and certify annually one million college students/job-seekers/PROFESSIONALS in IT/Soft Skills

Prof. Harsha Kestur, Director, RIMSR, Education & Financial Services.

Page 59: E-Learning,Moving forward

EFS - Education and Financial Services• Technology driven, skill enhancement center• Training at all levels in over 800 skill-sets• Hands-on exposure through simulations and tutorials

EFS, has teamed with NEF University, USA The State University of New

York, USA and Dr. Appukuttan Foundation ( Appuji Scholarships), to

achieve its objective providing Knowledge to all as, “Knowledge Is

The Greatest Wealth”

Content Quality learning index

SUNY USA Certification

Page 60: E-Learning,Moving forward

National Education Foundation (NEF)

600+ world-class Web-based e-learning courses 24/7 unlimited access IT and Project Management certifications Registration fee with NEF providing tuition scholarship To get trained in MICROSOFT, SAP, ADOBE, ORACLE, IBM,

VMWARE, CISCO, products and Courses Certification

Dr. Appu Kuttan, founder and chairman of the National Education

Foundation (NEF) the U.S. national non-profit leader in STEM+

(Science, Engineering, Technology and Math, IT, Business,

Management, Soft Skills) education, announced the APPUJI

Scholarship program to meet India’s critical skilling challenge.

register @ www.edufinserve.in 

Page 61: E-Learning,Moving forward

National Education Foundation (NEF)Headquartered in the Washington, DC Metro area. Formed in 1989

after consultations with national leaders including former President

Bill Clinton and Intel founder Dr. Gordon Moore.

NEF is the U.S. national non-profit leader in bridging the academic

and job skills divides by providing world-class education in STEM

(Science, Technology, Engineering, Math), English, test prep, digital

literacy, IT, business, soft skills and management to millions of

disadvantaged student and adults.

Offers more than 5500 high quality online courses and mentoring

Uses state-of-the-art LMS (Learning Management System) and

interactive video platform

Motto: "High quality education for all."

Page 62: E-Learning,Moving forward

Courses1. 635 courses consist of Business, Soft Skills,

IT, and Desktop. These courses, offered at a

very low cost, meet the Professional and

Personal Training needs of Teachers, job

seekers and others  valid till Jan 2015

2. 180 business \ soft skills courses and

simulations are divided into the following

Solution Areas: 1. Professional Effectiveness

2. Management and Leadership 3. Project

Effectiveness 4. Business Strategy and

Operations 5. Sales and Customer-Facing

Skills 6. Finance, HR and Administration...Rs

2400 . Our 180 business skills courses and

simulations are divided into the following

Solution Areas:

1. Professional Effectiveness

2. Management and Leadership

3. Project Effectiveness

4. Business Strategy and Operations

5. Sales and Customer-Facing Skills

6. Finance, HR, SCM and Administration

• Bite-sized ‘How To’ demos for daily problem solving .3-5 minute ‘how to’ video demonstrations

• Covering the most popular tasks and topics needed by technology end-users and professional

• Concise and targeted with live demonstration for quick answers to daily challenges - and easy orientation to key features and functions

 

Page 63: E-Learning,Moving forward

Courses3. 500 Desktop Skills courseware titles are for professionals who rely upon

standard desktop applications such as Microsoft Office, Crystal Reports, Adobe

Acrobat and Lotus Notes. Our desktop solutions are ideal for day-to-day

performance support, as well as supporting major corporate software

migrations. In addition, our Desktop Skills Courseware Collection supports

over 12 popular end user certifications including ECDL/ICDL and many

Microsoft MOS certification exams

4. 1,200 course offerings are divided into the following Solution Areas: 1.

Software Development 2. Internet and Network Technologies 3. Web Design 4.

OS and Server Technologies 5. Enterprise Database Systems 6. Project

Effectiveness The courseware in these Solution Areas address over 100 current

technical certifications sought by IT professionals and enterprises providing

technical products and services to their customers, including: 1. Microsoft 2.

ISC(2) 3. Cisco 4. Linux Professional Institute 5. Adobe 6. CompTIA 7. Oracle

5. The Digital Literacy courseware provides skills training and assessment for a

broad range of computing concepts and techniques, including competency in

computer hardware and software, operating systems, word processing and

spreadsheet functions, networks and the Internet, electronic mail, and an

understanding of the impact of computing and the Internet in society.

• Over 1,700 tasks/topics covered across the most popular applications:

• Office 2010

• Office 2013

• Office 365

• Office Online

• Google Docs

• Windows 8

• Graphics & Design

• Mobile Devices

• Internet & Cloud Computing

• End-User Security

• …and others!

Page 64: E-Learning,Moving forward

Marketing & Sales professionals training• Marketing Essentials• Doing Business Professionally• Business Etiquette and Professionalism• Business Ethics• Interpersonal Communication• Developing Strategic Thinking Acumen• Microsoft Office & Productivity skills• SAP end user & Analytics skills• Marketing Communication & ADOBE skills

Page 65: E-Learning,Moving forward

HR & Recruitment professionals training•  Essentials of Interviewing and Hiring• Interpersonal Communication• Business Ethics• Optimizing Work/Life Balance• Management Essentials• Public Speaking Strategies• Microsoft Office & Productivity skills• SAP end user & Analytics skills• Employee Communication & ADOBE skills

Page 66: E-Learning,Moving forward

Facility Management & Admin, Support Professionals Training• Essential Skills for Administrative & Support

Professionals• Doing Business Professionally• Business Etiquette and Professionalism• Interpersonal Communication 

• Managing Customer-Driven Process Improvement

• Effective Time Management 

• Microsoft Office & Productivity skills• SAP end user & Analytics skills• Employee Communication & ADOBE skills

Page 67: E-Learning,Moving forward

IT & Tech Support people training• Microsoft Desktop & Office Productivity skills• Microsoft Office 2013:• Microsoft Office 2013: Advanced Excel• Microsoft Office 2013: Advanced Outlook• Microsoft Office 2010: Visio• Microsoft Office 2010: Advanced Access• Microsoft Office 2013: SharePoint• Microsoft Office Live Meeting • Managing Customer-Driven Process

Improvement• SAP & BI skills• ADOBE & employee communication skills

Page 68: E-Learning,Moving forward

Call Center, BPO Employee training• Marketing, communication Essentials• Doing Business Professionally• Business Etiquette and Professionalism• Business Ethics• Interpersonal Communication• Managing Customer-Driven Process Improvement• Effective Time Management 

• Microsoft Office & Productivity skills• Optimizing Work/Life Balance• Management Essentials• Public Speaking Essentials

Page 69: E-Learning,Moving forward

Advantages• Sea-change in contribution and team

work• delivered on e-platform from

SKILLSOFT one of the world leaders in eLearning & skill development

• Acquire advanced IT and soft skills and knowledge in specialized areas

• Become successful entrepreneurs and managers

Register in www.edufinserve.in / www.rimsr.in

Important links

Page 70: E-Learning,Moving forward

Current Requirements

These are full time internships from 3 to 6 months in Bangalore for smart Graduate & PG students with MIITE certification. Students will be paid a stipend from Rs 2000 to Rs 6000 depending on the company and duration. Currently need students for following areas. • Marketing

• Sales and Marketing • Social Media Marketing • Online Marketing • Digital Marketing •Customer Survey 

• IT - •Application Developer •Application Support •Computer & Information System , Web design, Android, •Data Center •Database Management , Networking•

• HRD-Sourcing, Scheduling, training calendar management, records verification, • Interested can send CV to [email protected] or 

[email protected]

Page 71: E-Learning,Moving forward

Thank you

Preparing Managers for Success in A Changing World.Train and Certify one million college students/job-seekers

in IT/Soft Skills

Page 72: E-Learning,Moving forward