e-Learning & Standard Application in Korean Industry

e-Learning & StandardApplication in Korean Industry

5th of Sep. 2008

Han Tae In

Steel Industry of POSCO Case Steel Industry of POSCO Case

Index

I. e-Learning Industry in Korea

1. Scope of e-Learning market

2. Ratio of e-Learning market by user

3. Number of e-Learning providers

4. Total sales by providers

5. Total sales ratio of e-Learning by providers

6. Total e-Learning manpower by providers

7. The average sales per providers

8. Exported or ongoing countries

Index

II. Corporate e-Learning in Korea

1. Status of introducing e-Learning in corporate training2. e-Learning Demand of Corporate Training3. Introduction of e-Learning by year4. e-Learning manpower in corporate5. Expectation of using e-Learning in corporate in the future 6. Contents producing and using type in corporate7. Number of e-Learning contents produced( for 2007 year) 8. Subside for e-Learning of training for employees9. The field of e-Learning courses

10. Comparing of learning effect for e-Learning VS off-line learning11. Effect of reducing expenses after e-Learning12. Expected effect of e-Learning introduction13. Problems in operation of e-Learning in corporate14. Expectation about expanding e-Learning in corporate training15. Expectation of governmental policy for introducing e-Learning

IndexIII. Steel industry case of POSCO

1. Vision and Strategy for e-Learning Center

2. Current situation of e-Learning course in POSCO

3. Application of standard in quality management

4. Establishing operating process and quality management system of e-Learning

5. Specific content of QM by operating process management1) Operation planning phase 2) Operation preparing phase 3) Operation phase4) Operation management phase5) Operation sentence phase

6. Effect and current issues


1. Scope of e-Learning market

e-Learning market in 2007 year

(Unit : Million won, %)

e-Learning market in 2007 year

(Unit : Million won, %)

Total HouseholdEducational institution

Government-Public

institutionCorporate

Amount of money

1,727,632 735,108 69,555 163,366 759,603

Percent 100 42.6 4.0 9.5 44.0


2. Ratio of e-Learning market by user

Ratio of e-Learning market by user

(Unit : %)

Ratio of e-Learning market by user

(Unit : %)

2004Year 2005Year 2006Year 2007Year

Individuals 51.8 46.2 43.2 42.6

Educational institution

1.0 1.3 1.6 4.0

Government/Public institution

6.4 6.5 8.5 9.5

Corporate 40.8 46.0 46.6 44.0


3) Number of e-Learning providers

Business field

2004Year 2005Year 2006Year 2007YearAnnual

increase ratio

Total 258 100.0 381 100.0 621 100.0 756100.0

21.7

Contents 101 39.1 126 33.1 167 26.9 201 26.6 20.4

Solution 68 26.4 74 19.4 92 14.8 94 12.4 2.2

Service 89 34.5 181 47.5 362 58.3 461 61.0 27.3

(Unit : N, %)(Unit : N, %)


4. Total sales by providers

2004Year 2005Year 2006Year 2007YearAnnual

increase ratioThe sales

The component

ratio The sales

The component

ratio

The sales

The componen

t ratio The sales

The component ratio

Sub Total 1,298,484 100.01,470,817

100.0 1,617,797 100.0 1,727,057 100.0 6.8

Contents 287,498 22.1 336,320 22.9 389,452 24.1 406,022 23.5 4.3

Solution 222,954 17.2 244,814 16.6 239,091 14.8 218,389 12.6 -8.7

Service 788,082 60.7 889,683 60.5 989,254 61.1 1,102,645 63.8 11.5

(Unit : Million won, %) (Unit : Million won, %)


5. Total sales ratio of e-Learning by providers

(Unit : %) (Unit : %)

Contents

Biz division

SolutionBiz

division

ServiceBiz

division

The others

Biz division

Sub total

Total 28.8 12.8 45.3 13.1 100.0

Bizfields

Contents 74.2 3.6 9.5 12.7 100.0

Solution 15.5 62.8 6.1 15.5 100.0

Service 6.7 3.3 77.3 12.7 100.0


6. Total e-Learning manpower by providers

(Unit : Persons , %) (Unit : Persons , %)

2004Year 2005Year 2006Year 2007YearThe

component ratio (%)

Annual increase ratio (%)

Total 13,248 16,414 19,644 20,773 100.0 6.3

Solution 3,428 3,522 3,686 3,487 16.8 -5.4

Contents 6,092 6,361 7,920 8,130 39.1 2.7

Service 3,728 6,531 8,038 9,156 44.1 13.9


7. The average sales per providers

(Unit : $ a thousand ) (Unit : $ a thousand )

132.6 150.0

40.0

265.5

174.6

75.031.0

421.5

Total Contents Solution Service20062006

20072007


8. Exported or ongoing countries (Multiple Response)

60.3

43.2

11.0 9.4 9.4 9.4 9.9

39.5

Chaina Japan Australia England Germany France America Theothers


1. Status of introducing e-Learning in corporate training

Corporate under 300 employees Corporate above 300 employees

Corporate under 300 employees Corporate above 300 employees

(Unit :%) (Unit :%)

2.62.6

39.239.2

2006 Year2006 Year

3.03.0

52.052.0

2007 Year2007 Year

+ 12.8%P+ 12.8%P


2. e-Learning Demand of Corporate Training

Year 2004 2005 2006 2007Ratio for increase

Scale 527,291 668,169 752,286 759,603 0.97

(Unit : Million Won) (Unit : Million Won)


3. Introduction of e-Learning by year

(Unit : N, %)(Unit : N, %)

17.117.1

Before2000Year

Before2000Year

12.412.4

2001Year2001Year

10.610.6

2002Year2002Year

8.88.8

2003Year2003Year

15.315.3

2004Year2004Year

11.811.8

2005Year2005Year

11.811.8

2006Year2006Year

12.412.4

2007Year2007Year


4. e-Learning manpower in corporate

9.79.78.18.1 7.07.0

AverageHRD manpowerAverageHRD manpower

2.22.2 3.03.0 2.92.9

Averagee-Learning manpowerAveragee-Learning manpower

(Unit : N) (Unit : N)

22.722.7

37.037.041.641.6

RatioRatio

2005 Year 2006 Year 2007 Year2005 Year 2006 Year 2007 Year


5. Expectation of using e-Learning in corporate in the future

(Unit : %) (Unit : %)

The ratio of e-Learning courseAmong the whole learning courseThe ratio of e-Learning courseAmong the whole learning course

2007 Year 2008 Year 2009 Year 2010 Year2007 Year 2008 Year 2009 Year 2010 Year

21.021.0 23.223.2 23.923.9 26.326.3

The ratio of e-Learning budgetAmong the whole education budgetThe ratio of e-Learning budgetAmong the whole education budget

14.714.7 15.915.9 16.216.2 17.317.3

The grade which employee use e-Learning in the future (5 likert)The grade which employee use e-Learning in the future (5 likert)

3.543.54 3.683.68 3.783.78


6. Contents producing and using type in corporate

(Unit : %) (Unit : %)

Directdevelopment

Direct + external

development

External development

Purchase/Lease

Using the e-Learning service institute

Total 7.3 18.3 14.6 4.9 54.9

Corporate under 300 employees 4.8 14.3 4.8 7.1 69.0

Corporate over 300 employees 10.0 22.5 25.0 2.5 40.0


7. Average number of e-Learning contents produced in 2007 year


56.756.7

49.949.9

6.96.9

TotalTotal

16.316.311.511.5

4.84.8

Corporate under 300 employeesCorporate under 300 employees

74.074.0

66.366.3

7.77.7

Total N of development

N of upgrade existing contents

N of new development

Total N of development

N of upgrade existing contents

N of new development

Corporate over 300 employeesCorporate over 300 employees


8. Subsidy for e-Learning for employees by company

(Unit : %) (Unit : %)

78.278.2

21.821.8

totaltotal

75.975.9

24.124.1

81.481.4

16.616.6

Support

Not support

Support

Not support

Corporate under 300 employeesCorporate under 300 employees

Corporate over 300 employeesCorporate over 300 employees


9. The field of e-Learning courses applied in company

(Unit : %) (Unit : %)

88.188.1

JobJob

69.369.3

LanguageLanguage

68.368.3

ITIT

61.461.4

LeadershipLeadership

60.460.4

PersonalityPersonality

54.554.5

QualificationQualification

54.554.5

MarketingMarketing

28.728.7

Industry TechIndustry Tech

17.817.8

OtherOther


10. Comparing of learning effect for e-Learning VS off-line learning

(Unit : 5 likert) (Unit : 5 likert)

3.733.73

ParticipationParticipation

3.393.39

JobSatisfaction

JobSatisfaction

3.323.32

Improve of work

competence

Improve of work

competence

3.443.44

Efficiency of training

Efficiency of training

3.263.26

Increase of sales

Increase of sales

3.543.54

ProductivityProductivity


11. Effect of reducing expenses after e-Learning

(Unit : %) (Unit : %)

Strongreduction

Littlereduction

Similar IncreaseReduction

Ratio amongThe total

Total 13.9 44.6 36.6 5.0 24.8

Corporate under 300

employees 13.8 44.8 37.9 3.4 23.4

Corporate over 300

employees 14.0 44.2 34.9 7.0 26.3


12. Expected effect of e-Learning introduction

(Unit : %) (Unit : %)

Reduction of educational operation

Reduction of burden for

selecting place and lecturer, management

Encourage to participant in education by

self

Ability of servicingvarious

education

Customized education

The others

Total 29.8 19.9 19.9 19.3 8.8 2.2

Corporate under 300

employees29.3 19.2 21.2 14.1 12.1 4.0

Corporate over 300

employees30.5 20.7 18.3 25.6 4.9 -


13. Problems in operation of e-Learning in corporate(multiple response)

(Unit : N, %) (Unit : N, %)

Lack of necessary contents

Lack of voluntary

participant of

employee

Lack of tools for measure

education effect

Lower effect

than cost

Less entry wall

(introducing,

establishing cost)

Lack of worker

for operation

The others

Total 50.5 40.6 38.6 34.7 10.9 8.9 3.0

Corporate

under 300

employees50.0 41.4 39.7 34.5 6.9 6.9 3.4

Corporate

over 300

employees51.2 39.5 37.2 34.9 16.3 11.6 2.3


14. Expectation about expanding e-Learning in corporate training

(Unit : %) (Unit : %)

Down sizing Similar ExpandingVery

expanding

Total 3.0 20.8 70.3 5.9

Corporate under 300

Employees1.7 20.7 69.0 8.6

Corporate over 300

employees4.7 20.9 72.1 2.3


15. Expectation of governmental policy for introducing e-Learning

(Unit : %) (Unit : %)

69.369.366.366.3

Tax reduction& supporting tuition fee

Tax reduction& supporting tuition fee

48.548.551.551.5

Supporting contents producing Supporting contents producing

33.933.930.730.7

Expansione-Learning InfraExpansione-Learning Infra

2006 Year 2007 Year2006 Year 2007 Year

9.79.7

21.821.8

Cultivatinge-Learning manpowerCultivatinge-Learning manpower

32.132.1

15.815.8

Information servicefor trend and technology Information servicefor trend and technology

3.33.32.02.0

OthersOthers

- Establishment of total e-Learning system- Establishment the best e-Learning for creating value demanded by customer

- Establishment of total e-Learning system- Establishment the best e-Learning for creating value demanded by customer

The best learningInfra

The best learningInfra

- Providing various content and quality assurance for meeting the needs for growth- Making the context which can create the knowledge through relating between cyber education contents and KM contents

- Providing various content and quality assurance for meeting the needs for growth- Making the context which can create the knowledge through relating between cyber education contents and KM contents

The best learningcontents

The best learningcontents

- Service quality improvement by providing customer convenience- Service education by providing various learning method- Sharing the contents module on On/Off Line education

- Service quality improvement by providing customer convenience- Service education by providing various learning method- Sharing the contents module on On/Off Line education

The most convenientlearning service

The most convenientlearning service

Establishment of the most customized e-Learningbeing able to contribute improvement

individual’s competence and corporate performance

Establishment of the most customized e-Learningbeing able to contribute improvement

individual’s competence and corporate performance

HRD Center establishment leading e-Learning,HRD Center establishment leading e-Learning,Which with Hard ware, Soft ware andWhich with Hard ware, Soft ware and human warehuman ware

HRD Center establishment leading e-Learning,HRD Center establishment leading e-Learning,Which with Hard ware, Soft ware andWhich with Hard ware, Soft ware and human warehuman ware

III. Steel industry case of POSCO

1. Vision and Strategy for e-Learning Center

2. Current situation of e-Learning course in POSCO

1) Global POSCO Way “ Total 435 course”

2) Global is language (205 courses), about the work education (104courses)

3) The learning time per a persons : Total about 300hours

13 17

205

76

34

0

50

100

150

200

250

Share Value Leadership Global Special Work CultureSense



3. Application of standard in quality management

1) Establishment of skill education needs analysis system per unit organization

2) Connecting work with learning (Cyber education, CBL, Remote Screen learning, KMS, CoP) 3) Case of development of customized learning contents according to leaner competence through adapting six-sigma

4) Supporting learning per individuals by learning consulting 5) Improvement of education service by reestablishing learning management system

6) e-Learning content quality management by operating steps


Operation Running

Operation Plan

Operation Management

Operation sustain

Operation Preparing

e-Survey systemTechnical training needs analytical

system per organizationsCouncil committee for course

development Tutoring Ability security

e-Survey systemTechnical training needs analytical

system per organizationsCouncil committee for course

development Tutoring Ability security

After learning consulting CoP activities

Quality assessment commission Monitoring opinion

reflects/improvement

After learning consulting CoP activities

Quality assessment commission Monitoring opinion

reflects/improvement

• Analysis of performance /monitoring result• Feedback learning output• Evaluation management system• Reflection to personnel learning result• Tutor evaluation management

• Analysis of performance /monitoring result• Feedback learning output• Evaluation management system• Reflection to personnel learning result• Tutor evaluation management

• Support learning course path

• Learning recommendation

process provision

• Diagnosis of individuals

competence

• Support learning course path

• Learning recommendation

process provision

• Diagnosis of individuals

competence Individuals customized learning

KM related learningEPSS practice education

improvementClose adhesion management by

monitoring learningFault recovery/confrontation

Individuals customized learning KM related learning

EPSS practice education improvement

Close adhesion management by monitoring learning

Fault recovery/confrontation

4. Establishing operating process and quality management system of e-Learning


○ Reflecting of the best education needs by e-Survey system development, operation○ Reflecting of the best education needs by e-Survey system development, operation

Education requirement analysis and the present application evaluation system

Unit organization skill education needs analysis system

ㅇ Needs search· analysis systemㅇ Supporting adoption performanceㅇ Supporting on-Line education consulting

ㅇ DB establishment for technology needs the appropriate unit organization ㅇ Tool development for periodic aggregating real time needs - Using the standard needs sheet per field

ㅇ Needs reflection by Just-In-Timeㅇ Feedback rapidly data of analysis resultㅇ Establishment of on-line consulting related education

ㅇ Need analysis of factory unit ㅇ Standardization of needs analysis process appropriating to unit organizationㅇ Selected adoption of necessary technology ㅇ Identification of new technology needs and selection course

ㅇ Needs analysis of education for workplace workerㅇ e-Learning quality improvement by evaluating work adoptionㅇ Customized course development through consulting

ㅇ Identification needs per unit organization by using the systemㅇ Customized course development for potential

technology Needsㅇ Performance improvement through active adopting work

Advantage

Trait

Strategy of

realization

5. Specific content of QM by operating process management

1) Operation planning phase (1/3)


○ Contents quality management by deliberate council○ Contents quality management by deliberate council

Course developmentcouncil committee

(before development)

Quality assurance activity of development phase

(during development)

Deliberate council(after development)

ㅇ Deliberate council : 7 personsㅇ Verification about educational contents, propriety and effectiveness

ㅇ Communication system between with the planner, the quality manager and the project manager

ㅇ Deliberate council : 7persons

ㅇ A ~ C grade evaluation by each module

ㅇ Verification development propriety and the investigation propriety course development which is systematic and rational contributes in management

result

ㅇ Execution the report which is development phased by quality verification

* Starting and ending, fixed period (daytime/monthly publication), non-periodical etc

ㅇ Investigation of content development according to learning object, expression

of contents, appropriation of description type and instructional design

ㅇ Investigation in advance development propriety

ㅇ Risk management

ㅇ Quality inspection by periodic monitoring

ㅇ Contents re-plan and complement below C gradeㅇ Contents quality diagnosis and improvement※ Operation of ‘contents quality evaluation deliberate

council’ (4persons)

5. Specific content of QM by operating steps1) Operation planning phase (2/3)

Advantage

Trait

Strategy of

realization


○ Encouraging the learning activity by forcing of tutor’s competence ○ Encouraging the learning activity by forcing of tutor’s competence

Public invitation of tutor in company Operating tutor training course

ㅇ Application of tutor regular public invitation system (by contents module unit)

ㅇ Program of forcing tutor’s competency

ㅇ Basic important condition (Ministry of Labor standard adoption) - The person who is an above of corresponding field practical career 3Year -The person who has above of master degree corresponding field

ㅇ Evaluation item - Qualification condition, interview and service record, The others

ㅇ Tutor training course, and solving new knowledge and operational errors through tutor workshop

ㅇ Recruiting tutor who is active and positive

ㅇ Inactive tutor who is shift possibility immediately

ㅇ Trading the opinion and providing information by the off-line meeting of tutors

ㅇ Communication for improvement method about e-Learning tutor activities

※ Operating on-line community for enforcing tutor community

5. Specific content of QM by operating steps

1) Operation planning phase (3/3)

Advantage

Trait

Strategy of

realization


○ Education guidance and application support○ Education guidance and application support

Learning course path Learning recommendation process

ㅇ Providing Learning roadmap → Deriving efficient learning

ㅇ Providing systematic learning activity guide → Reinforcement of self-development support system

ㅇ Presentation concretely the course for the learning to complete at before and after → inducing the learning motivation and supporting to meet the needs Self-development

ㅇ Classification course operating by level and learning guideㅇ Providing course classification by function qualification ㅇ Providing content - Design according to personnel system and educational system of the company - Consideration the present business field and accomplishment career

ㅇ Selection possibility the field which forecasts the changing work position in the futureㅇ Management the changing things of recommendation courseㅇ Providing content - Selection the field which the learner needs by system of educational process of the company - Realization available to select duplicable the course

ㅇ Problem solving of difficult to select previous learning course when the position changeㅇ Ability of supporting efficient learningㅇ Inducing the learning motivation and inciting learning accomplishing cravingㅇ Supporting systemic learning before and after changing the work position

ㅇ Finding professional knowledge and improving management performance by inducing the learning motivation ㅇ Contributing the improvement of work competence by supporting interrelated learning course

※ Providing the specific information and sample course when someone click the course

5. Specific content of QM by operating steps

Advantage

Trait

Strategy of

realization

2) Operation preparing phase (1/2)


○ Providing learning guide and registration by diagnosing individuals competence○ Providing learning guide and registration by diagnosing individuals competence

Providing customized learning course by diagnosing individuals competence

ㅇ Analysis the division of lack Individuals competence → Providing learning course

relation needed in and out company

ㅇ Development the diagnosis system by work competence of company → Providing

rational and objective self-development learning

ㅇ Establishment DB of work skill and external curriculum

ㅇ Establishment interface related personnel assessment with work competence

ㅇ Strengthening self-reflection by diagnosis result, and review function

ㅇ Strengthening the relation with personnel strategy of company and using the

distribution of human recourse

ㅇ Maximizing learning effect through supporting the establishment of the competence

system

ㅇ Identification of learning roadmap and reengineering

5. Specific content of QM by operating steps2) Operation preparing phase (2/2)

Advantage

Trait

Strategy of

realization


○ Improving learning quality and maximizing the learning effectiveness by various operation method○ Improving learning quality and maximizing the learning effectiveness by various operation method

Operating the cyber-course customized according to individuals competence

Learning related KM Using the SEPSS

ㅇ Supporting the customized learning focused on leaner competence for increasing learning effect

ㅇ Sharing work and learning experience ㅇ Standardization of KM processㅇ Knowledge specialist institutional establishmentㅇ Activation and life of KM

ㅇ Supporting the process for improvement related action strategy by whole and division of company

ㅇ Self-selecting and compositing and opening the learning course process learningㅇ Supporting the learning by a person in charge of the courseㅇ Operation centered in the course developed by oneself, which can mutually composition

ㅇ One-Stop using necessary knowledge ㅇ Knowledge packaging learning organizationㅇ Strengthening work specialist competence learning organization

ㅇ Providing and management procedure process by stepsㅇ Using the sample and managing the interesting field about assignment

ㅇ Increasing the learning effect and expanding the chance of Self-Directed learning according to competence of individuals

ㅇ Increasing the work efficiency by using necessary knowledge One- Stop ㅇ Heightening of competitiveness for every employee as knowledge worker ㅇ Getting by experience of success / failureㅇ Decreasing the deviation of work knowledge

ㅇ Systemic management of work improvement according to the process scheduleㅇ Supporting the Project efficiently

5. Specific content of QM by operating steps3) Operation phase (1/2)

Advantage

Trait

Strategy of

realization


○ Supporting learning activity and tutoring by learning monitoring○ Supporting learning activity and tutoring by learning monitoring

LMS based on learnerPush service of

learning process information

precious education matter management and tutor

support

System failure rehabilitation and

confrontation system

ㅇ establishment based on total learning competence management ㅇ One stop learning service function

ㅇ Providing learning process information Push

Serviceㅇ Automatic mailing service

of question and answer

ㅇ Establishment of precious

learning operating management systemㅇ Providing timely tutoring for activation of interaction

of lecturer and learner

ㅇ Minimization of obstacle occurrence by observing standards process and preventive maintenance

ㅇ Relation work with learningㅇ Supporting the learning one stop service

ㅇ Operating (by using the name tag) learning guide automatic mailing system at periodic course procedure

ㅇ Providing program and resource for improving competence of learner Individuals ㅇ work automation of the simple repetition education progress business automation

ㅇ Response quick and accurate when the error occurs

ㅇ Providing learning activity of in-out company on the one screen from registration of On/Off Line education

to management after

ㅇ Encouragement and evaluation for lasting learner Increasing person who complete by sending the mail and message

ㅇ Increasing education satisfaction by strengthening tutor activity immediately solution about the question ㅇ learning progress ratio, learning time by managing daily learning amount and increasing learning understanding

ㅇ Recurrence prevention

thorough removal cause of occurrence obstacleㅇ prevention of similar obstacle occurring Beforehand by sharing content information of obstacle

5. Specific content of QM by operating steps3) Operation phase (2/2)

Advantage

Trait

Strategy of

realization


○ Improving the learning process continuously by analysis learning result and improvement idea, monitoring result○ Improving the learning process continuously by analysis learning result and improvement idea, monitoring result

Analysis e-Learning performance and monitoring result

Feedbacklearning result for learner Managing tutor

Reflection Of learning result in

personnel

ㅇ Check and analysis course openly

ㅇ Analysis of monitoring about improvement idea

ㅇ Participation in survey and submitting completion assessment and feedback of grade

ㅇ Operating the tutor activity managing criteria (Tutor activity assessment)

ㅇ Relation time of learning completion with personnel

ㅇ Connecting personnel and compensation for qualified person

ㅇ Analysis of main content

-N of learner, completion ratio, learner satisfaction, improvement idea, monitoring opinion, average learning joining time, adoption of work, ROI etc.

ㅇ flexible assessment schedule

ㅇ Managing the problem bank

ㅇ Providing learning result contents

- comparing the learning time, learning participation, learning understanding, completion

ㅇ Providing incentive great tutor activity and changing the inadequate tutor

ㅇ MBO registration, Personnel DB input, Reflection in the promotion

ㅇ assessment and personnel assessment reflection

by managing BSC criteria of e-Learning

ㅇ Establishment of course which the studies accomplishing and completion ratio is inactive

ㅇ System improvement and operation criteria rearrangement, strengthening tutor activity for increasing convenience of learner

ㅇ learning promotion by providing result and competing with other learner

ㅇ Inducing participation tutor activity

ㅇ Increasing leaning participationㅇ Increasing learning effect

5. Specific content of QM by operating steps4) Operation management phase

Advantage

Trait

Strategy of

realization


○ Supporting learning continuously○ Supporting learning continuously

Consulting information

After learning

contents quality

assessment committeeCoP activity

ㅇ periodically providing learner information related learning after completion of course → learning accomplishment, self-test, and guide after learning

ㅇ assessment committee member: 4persons

ㅇ Content composition, design, learning design, user convenience, realization technology

ㅇ increasing learning effect like

increasing competence of self-development by voluntary CoP composition after learning

ㅇ Providing content - related book, related article, related common sense, Technical terminology explains, the seminar and meeting holding etc.

ㅇ Selective sorting possibility of learning consulting information Provider

ㅇ Quality assessment after operating for 1Year

ㅇ Total Community composition: 15field 899 compositions

ㅇ CoP composition after learning : 61courses 17,487persons (focus on qualification acquisition)

ㅇ Inducing continuous self-development by providing information related learning after completing the courseㅇ Planning for increasing work competence by providing continuous learning

ㅇ Creating the voluntary and participate learning atmosphere not one-time

ㅇ Decision of the refresh level according to their grade

ㅇ Qualification acquisition present condition after operating

5. Specific content of QM by operating steps5) Operation sentence phase

Advantage

Trait

Strategy of

realization


▶ Investigating needs which are suitable in digital knowledge time and contents

quality guarantees

▶ Connecting directly in work and business performance with establishment various

operating

support system

1111

▶ Inducing continuous self-development and learning in aspect of life long learning

▶ Leaning the high performance of business by connecting with work

2222

▶ Cyber education course is appropriate learning style for adults because it is

satisfying the

various needs of individuals and considering the competence of individuals not

common

education for popular people

3333

▶ Maximizing learning effect by supporting the establishment of systematic and

rational

competence system, connecting with personnel strategy, providing methods to

supplement,

developing the lack competence of individuals

4444

6. Effect and current issues


e-Learning & Standard Application in Korean Industry

Business

steel industry

salesthe component

operation

operating

operation

establishing

learning contents

total sales