EGov to WeGov Jonathan Kopp, Chief Interac2ve Strategist The Glover Park Group Moscow, 25 June 2013 @jonathankopp
E-Gov To We-Gov in Moscow. Best Practices In Open Government.
Jun 20, 2015
Presentation by the Glover Park Group's Jonathan Kopp about the power of technology, communication and participation to increase the efficiency and effectiveness of city, state and federal governments. Delivered before a live & streamed international audience at Moscow's 2013 rASiA Innovation Forum.
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E-‐Gov to We-‐Gov Jonathan Kopp, Chief Interac2ve Strategist The Glover Park Group
Moscow, 25 June 2013
@jonathankopp
Reputa.on = Rhetoric + Reality
2
Biggest city in Europe; 6th in the world
E-‐Gov & digital innova2on underway • Goal: 100% of Moscow government services online by 2016 • Informa(on City, announced in 2011
• Moscow Technology Incuba2on Program (MTIP) & API Moscow accelerator, 2013
Moscow: Ripe With Opportunity
3
… But Hobbled By Reputa.onal Challenges
4
• 30th of Russian ci2es for ease of doing business • 59th of 120 global ci2es for compe22veness
• 112th of 185 countries for ease of doing biz • 133rd of 174 for transparency • 49th of 50 for e-‐Gov readiness
Moscow
Russia
[refers to ousted Moscow Mayor Yuri Luzhkov, 2010]
E-‐Gov Is Step #1
E-‐Gov
Technology & Efficiency
Gov 2.0
Transparency & Connec.vity
We-‐Gov
Collabora.on & Co-‐crea.on
5
Open Gov
Community & Accessibility
In Line Online
6
1! 4!2! 3! 5! 6! 7! 8!1!
• Denmark, Sweden & Spain use pre-‐filled tax returns. • US would save taxpayers US$2 billion in money & US$225 million hours of tax prep 2me per year.
Managing Modern Municipal Machines
Stockholm: • 20-‐25% drop in traffic volume
• € 84 million for reinvestment
7
1! 4!2! 3! 5! 6! 7! 8!2!
Siemen’s “Intelligent Traffic System” (ITS) to the rescue?
Crunching Data In the Big Apple
1TB of raw data (143 million printed pages) passes through NYC’s Office of Policy & Strategic Planning every day
• 2x busts on bootleg cigarehe sales
• Speedier tree removal aier Hurricane Sandy
• Data on building boilers, sprinklers & grease disposal to prevent fires & water pollu2on
8
1! 4!2! 3! 5! 6! 7! 8!3!
• Saves 2me, money & lives
Breaking Down Bureaucracy Searchable public data sets across more than a dozen federal agencies. Includes: • monitoring & surveillance data
• early warning systems
• tools for tracking health impacts of global climate change
9
1! 4!2! 3! 5! 6! 7! 8!4!
Smarter Cons.tuent Service NYC call center for all non-‐emergency municipal services • 121 million calls since 10/2002 • Up to 111,000 calls a day
10
1! 4!2! 3! 5! 6! 7! 8!5!
Unleashing Unforeseen Innova.on
11
Interac2ve Google map kept public informed during Hurricane Sandy
Waze acquired by Google for $1.3B
HEALTH & SAFETY TRAFFIC
1! 4!2! 3! 5! 6! 7! 8!6!
United States of America Apps
12
• 1,100+ NYC data sets • 66 apps on NYC MTA website, alone
• Next: phonebooth 2.0
1! 4!2! 3! 5! 6! 7! 8!7!
11,00+ par2cipants
We-‐Gov • Open annota2on of laws
& policies, in formula2on • Top-‐down, bohom-‐up
& everything in between • Collabora2on & co-‐crea2on
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1! 4!2! 3! 5! 6! 7! 8!8!
Moscow’s Moment “A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be.” – Wayne Gretzky
14 Alexander Ovechkin
E-‐Gov to We-‐Gov Jonathan Kopp, Chief Interac2ve Strategist The Glover Park Group
Moscow, 25 June 2013
@jonathankopp
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