e-Enabled Aircraft - IATA · PDF filee-Enabled Aircraft: Opportunities & Challenges in Paperless Operations IATA 2nd RFID & Paperless Technical Operations Conference November 16....

© Qatar Airways. All Rights Reserved

e-Enabled Aircraft: Opportunities & Challenges in Paperless Operations

IATA 2nd RFID & Paperless Technical Operations Conference November 16 - November 18, 2015

Atlanta, Georgia | USA

Presented By: Amin Qureshi, Safeer Azeez

Confidential Slide 2

Topics…

Qatar Airways

e-Enabling

Our Achievements

Way Forward


Qatar Airways…

Commenced Operations in 1997.

Five Star Airline.

Fleet of 165+ Aircraft.

Boeing, Airbus, Bombardier.

More than 140 destinations world-wide.

Member of oneworld since October, 2013.

Skytrax Airline of the Year: 2011, 2012 & 2015!

300+Aircraft on

Order!


Qatar Airways Technical…

At our Brand New Home at HIA, since May 2014. In-House Heavy & Light Maintenance, including A380. Major Cabin Modification Programs. 3 Concurrent “C” Check Lines.

Supports 24 X 7 Line Maintenance @ Doha.

Very high Technical Dispatch Reliability.

Automated Stores Systems for Parts / Tools.


Legacy Fleet…

Wireless QAR

Class 2 or 3 EFB’s

LPC NG

Airman

AHM

QR was e-Enabled before the

New Generation Aircraft’s !

A320 Family A330 A340 B777


New Generation Fleet…

B787

Oct ’12

A380

Sep ’14

A350

Dec ’14

B787: First New-Gen

Aircraft.

Extensive Efforts across

Organization.

Launch A350 Customer.

Smooth Entry into Service.

Much lesser Learning Curve.

25 B787’s

Goal: Harmonize Processes Across the Fleet!


e-Enabling Overview…

Aircraft Manufacturer

MFR Provided Ground Systems

Airport & AirlineSystems

AircraftDomain

My Boeing Fleet

Airbus World

DDM Servers

DDM Servers Software

Repository Communication

Servers Validation Tools

Wireless | Gate link

PKI Certificates Maint: Laptops Software

Configuration

EFB/EFF Systems Storage Devices Terminal Wireless

Airbus

Direct connectivity from Aircraft to external data Networks

Boeing


Opportunities…

Process Automation

eLogs, Logbooks, Resource Management, Pax (CWLU).

RFID: Automate Inspections & Expiry Reporting.

Aircraft Data Downlinks

QAR, CPL, SAR, AC Logs, Config Reports, Security Logs.

Aircraft Data Uplinks

Technical: Software Parts, Configuration Data Request.

Flight Ops: En-route Weather, EFF, Loadsheets.

Cabin Crew: Connecting Gate, Pax profiles.


Our Achievements…

Infrastructure Setup

Around 30 Servers + Common Infrastructure.

High Availability Model.

Wireless Network “Twice”!

At Doha International Airport for B787.

At Hamad International Airport, our New Home.

PKI

Own Certificates for B787.

SITA & EADS for A380 & A350 respectively.


Our Achievements…

Maintenance Laptops

Toughbook's on the Network.

AirNav | Toolbox.

Laptop Dispenser

Network Connectivity for updates.

Self Issue using Badge Reader.

Automated Data Management & Routing

Safety Data -> Departments

Engineering Data -> Departments -> Airbus/Boeing


e-Enabling: Lessons Learnt…

Network Data Loss

Airport Network / Infrastructure.

Manufacturer Systems Maturity & Variety.

Physical Aspects: Summer Temperatures, A380 Size.

Trouble Shooting

Technical Complexity.

Expertise: Network, Security, Engineering, Manufacturer.

Process

Documentation.

Training.

IT can Cause a Flight Delay!


SCM Overview…

Manufacturer Ground Systems Management Aircraft

Software Parts

DDM

Airbus World

Software Repository

Software Validation

Software Installation

As Flying Configurations

Authorized Configurations

Change Request’s

Work Order & Confirmation

Discrepancy Reporting

Data Import Utility

>400 Software's

>2000 Instance’s


SCM Process..

Aircraft

Definition

Authorized Configuration

Import

Configuration

Create Software

Parts & Positions

Approve

Configuration

As Flying Configuration

Compare Configurations

DiscrepancyManagement

Notify Change (SB, SL)

Software Parts

Import / Initiate Change Review

Change

Authorization

Initiate Task Execution

Task Planning & Scheduling

Work Execution

Task Card

Task Compliance

Import Compliance from MRO

Validate& Push

SW Parts

Software Repository

Maintain Change / Audit History


SCM @ QR…

Objective: “One System for Entire Fleet”

Considered Options:

3rd Party Systems.

MRO System Enhancement.

In-house Development.

Current Status:

Developed for B787.

Enhanced for A380 & A350.

Flexibility of Implementation due to In-house Development.

System in

“Live Use”

for Entire Fleet


Going Forward…

Software Configuration

Software Repository for Legacy Fleet.

Manufacturer Systems Integration: We are ready!

Import of Service Literature.

Maintenance Systems & Processes

Integration: Internal & External Systems.

Simplify | Harmonize Processes.


Going Forward…

RFID

Life-vests (POC In Progress)

Parts Delivery

GSE Tracking

Mobility

Tasks @ Line (Available)

Maintenance Documentation (POC In Progress)

Digital Signatures


Industry Expectations…

Standardization

Data Formats (AIR, ARL, Authorized Configs, SGML Data).

Specs for MRO Systems Implementation.

Ground Tools | Infrastructure: Across Manufacturers.

Supplier Dependence

Troubleshooting: Empower Airlines.

Consultation (A350 RFID, B787 Services)

PKI’s (B787 vs A380 vs A350)


Then & Now…

© Qatar Airways. All Rights Reserved

Thank You

e-Enabled Aircraft - IATA · PDF filee-Enabled Aircraft: Opportunities & Challenges in Paperless Operations IATA 2nd RFID & Paperless Technical Operations Conference November 16....

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