DXP Advanced Catalog Management - Synchronoss · DXP Advanced Catalog Management DXP is purpose built to solve technology and business problems inherent in complex environments. Let’s
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PIM for IT Professionals§ Reduces time and cost of launching new products by
collaborating in real-time with marketing to establish service definitions and attributes.
§ Lessens ongoing lifecycle management costs by easily modifying service attributes without code (e.g., tweak an offer, change availability).
Product InformationManagement
PIM
§ Decreases complexity and manual synchronization of catalogs through centralized control and real-time distribution of updates across otherwise disparate catalogs.
§ Easily mold the catalog into your ecosystem by leveraging ultimate flexibility in data structures and domain model.
ACCELERATED TIME TO MARKET§ Launch products quickly with a powerful catalog that allows users to establish products, offers and bundles§ Increase portfolio breadth and reach with lower-cost, finer-grained offers and bundles
EASILY ORCHESTRATE QUOTE-TO-CASH EXPERIENCES§ Establish product attributes across quote-to-cash§ Integration with DXP Journey Creator enables portfolio to be delivered with Omni-channel experiences§ Leveraging Decision Engine allows the construction of complex business rules across products, offers and bundles to
govern how services are priced, packaged, and delivered with integrated experiences.
MODERNIZE AND FUTURE PROOFS A KEYSTONE BUSINESS RESOURCE§ Flexible Domain Modeling allows catalog items to be molded into different environments. Users can build
translations among ITIL, SID, COBIT and other data models.§ Intrinsic support for all key roles across your business ecosystem (supplier, consumer, etc.)§ Enables fabric of interconnected and controlled catalogs connected with open APIs
DXP’s target market is any company that has multiple channels, legacy back end systems, and/or moderately complex products that is interested in a single platform to build, deploy and manage all of their customer service and sales journeys/episodes.
From an industry vertical perspective, the primary target markets include telecoms operators, Telecommunications, Media, Technology (TMT) companies and retailers given the high engagement they have with consumers.
From a target audience / role perspective, we find the primary decision makers to be:
Chief Information/Technology Officer & Staff
Chief Marketing Officer & Staff
Chief Digital Officer & Staff
Chief Information/Technology Officer & Staff
Chief Marketing Officer & Staff
Chief Digital/Experience Officer & Staff
It’s about changing the SDLC process for good. Increase the
efficiency of IT developers, allowing existing teams to focus on
core back-office optimization. Enable IT developers and Citizen
Developers to publish experiences with a fraction of the resources,
testing and complexity.
You can invent the experience you want. DXP creates a simple,
low-code tool to allow for unheard of collaboration between
channel owners, analysts and IT. DXP gives you access to data from
all back office systems and operates with existing channel UI’s
letting you create consistent experiences across all touch points.
Finally, autonomy. DXP gives you the perfect platform to work,
collaboratively, with IT and business owners to craft continuous
experiences that work with existing back office systems and
channel UI. The result is a canvas to paint your perfect customer
experience and refine it real-time as the results come in.