DWP SME conference (11 March 2014) - Brian Gannon (kainos)

DEPARTMENT FOR WORK AND PENSIONS

SME CONFERENCE

BRIAN GANNON

26YEARS

EXPERIENCE

150+GLOBAL

CUSTOMERS

500+EXPERIENCED

STAFF

We’re one of the longest standing independent

digital technology companies

in the UK – 26 successful years in business

Our customers include five UK government

departments – serviced from offices in Ireland, UK,

Poland

We use Agile and Open Source technologies and

provide Integration/ WebOps/ Mobile digital

solutions

KAINOS – Ancient Greek, meaning ‘new’ or ‘fresh’ WHO WE ARE

OUR JOURNEY

1 March 2012

Register to Vote (Exemplar)

15 May 2012

Innovations

26 September 2012

Aid information Platform

11 November 2012

Rural Payments (CAP)(Exemplar)

6 January 2013

Integrated Enquiries Platform Phase1 (Exemplar)

1 August 2013

MOTModernisation

16 September 2013

Registered Traveler (Exemplar)

Sprint IIKEY G Cloud Digital Services Framework

1 March 2014

Integrated Enquiries Platform Phase 2 (Exemplar)

PROJECTIndividual Electoral Registration (ERTP)

CLIENTCabinet Office

START1 March 2012

STATUSBeta

EXEMPLARS

PROJECTRural Support (Common Agricultural Policy)

CLIENTDefra (Rural Payments Agency)

START11 November 2012

STATUSAlpha

EXEMPLARS

EXEMPLARS

PROJECTIntegrated Enquiries Platform

CLIENTDVLA

START17 May 2012

STATUSBeta (Live end of March 2014)

EXEMPLARS

PROJECTDevTracker application

CLIENTDepartment for International Development(DFID)

START26 May 2012

STATUSLive

BREAKING DOWN BARRIERS What works?

• Digital message works!

• Engagement model works!(agile, joint teams, GDS support)

• Incremental approach works!

• Frameworks… mostly work!

• C-level ownership works!

• Some departmental resistance

• Incumbent resistance

• One size does not fit all

• Traditional commercial models don’t fit

• Jury’s still out for some

BREAKING DOWN BARRIERS What doesn’t work?

• Quicker response

• No flannel

• Right Skills

• Capacity

• Language of public service

BREAKING DOWN BARRIERS How we’ve had to change?

• More informed procurement

• Faith – you don’t need to know everything!

• Closer customer engagement

• Pace

• Skills

BREAKING DOWN BARRIERS How departments have had to change?

• Frameworks – which and how to use?

• Market – skills and capacity?

• Methodology – what and when?

• Costs – sustained value?

• Scale – future heavy lifting?

BREAKING DOWN BARRIERS Challenges

QUESTIONS

BRIAN GANNONE. [email protected] 153855

www.kainos.com

@bjgann @KainosSoftware