M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y Dulles Update: The Year in Review, and the O tl k Ah d Outlook Ahead December 2012 Christopher U. Browne Vice President and Airport Manager Washington Dulles International Airport 1
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Dulles Airport: The Year In Review And The Outlook Ahead
Dulles Airport: The Year In Review And The Outlook Ahead
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M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Dulles Update: The Year in Review, and the O tl k Ah dOutlook Ahead
December 2012
Christopher U. BrownepVice President and Airport Manager
Washington Dulles International Airport
1
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Dulles Serves the Customer
Contemporary
Dulles Serves the Customer
p y
Predictable
Satisfying
Reliable
2
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Airline Industry
U S Airlines’ Reaction to Economic Challenges:U.S. Airlines Reaction to Economic Challenges:
Focus on Profits by Constraining Growth of Flights
Hold or Increase FaresHold or Increase Fares
Reduce Overall Seat Capacity in System
Add Lucrative International Service by Shrinking y gDomestic Service
Charge for Ancillary Services
Result: Soft Domestic Passenger Market in Near-Term
3
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Dulles Challenges
Uncertain Short-Term US and Global Economic Outlook Affecting gPassenger and Cargo Traffic Growth
N d I d D ll F iliti C t A D i i Hi h Sh tNew and Improved Dulles Facilities Costs Are Driving Higher Short Term Airlines Costs Relative to Other Airports
Newly Expanded Facilities and Improvements Have Pushed Higher Costs, Making us More Reliant on Airline Activity for Revenue
Use and Lease Agreement Constrains MWAA Managing as One Airport System
4
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
The Enplanement Forecast History Providesp yInsight into the Current Financial Profile
IAD Enplanements - Actuals and Forecasts
14
16
18
20
Mill
ions
8
10
12
14
0
2
4
6
Enplanement forecasts significantly flattened over the last decade; but only
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Expanded Fuel Tank Settling Farm that Ensures Lower Costs and Greater Availabilitythat Ensures Lower Costs and Greater Availability
Washington Dulles has among the lowest fuel costs on the East Coast and the Washington Dulles has among the lowest fuel costs on the East Coast and the most robust and reliable supply
Total Fuel Related Costs - Cents per Gallon
Airport TransportationAirport
DistributionFederal Excise
Tax State Tax
IAD 3.8 2.0 4.4 10.2
Total
LGA
EWR
JFK
5.9
5.9
5.9
2.0
6.7
2.6
4.4
4.4
4.4
12.3
17.0
12.9
PHL
BOS
5.0
5.3
1.6
4.3
4.4
4.4
2.0
12.0
13.0
26.0
15
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T YM E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Recently Completed International Arrivals Building ProvidesInternational Arrivals Building Provides
First Class Welcome
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M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Student Ambassadors Greet and Assist our Arriving International Passengersand Assist our Arriving International Passengers
All of our Ambassadors are attending college, and most (90%) are bilingual representing 16 different languages, and provide the CBP with translation assistance
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with translation assistance.
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Customer Service Touch Points
– Fast security• 88% of Dulles passengers are either satisfied or very satisfied with security
screening processscreening process– Global Entry Program
• 92% of arriving international passengers are either satisfied or very satisfied with the CBP processing speed when using Global Entry (Dulles has among the highest
t f i th N ti )percentage of users in the Nation)– Clear, visible and simple signage (including Flight Information Displays)
• 97% of Dulles passengers are either satisfied or very satisfied with directional signage and FIDs inside the terminal
– Working condition of elevators, escalators and moving walkways• 98% of Dulles passengers are either satisfied or very satisfied with working
condition of elevators, escalators and moving walkwaysCleanliness in the terminal and bathrooms– Cleanliness in the terminal and bathrooms
• 97% of Dulles passengers are either satisfied or very satisfied with cleanliness of the terminal and restrooms
– Overall Appearance of the Facilities
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• 95% of Dulles passengers are either satisfied or very satisfied with cleanliness of the terminal and restrooms
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Dulles Is Part of Aviation History
• Air France A380 Arrival on June 6, 2011• Space Shuttle Discovery Arrival on April 17• Lufthansa 747 8i Arrival on June 1• Lufthansa 747-8i Arrival on June 1• Ethiopian 787 Arrival on June 15• Dulles Celebrates its 50th Anniversary
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M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Dulles is Positioned for Growthand Ready for the next 50 years…
Dulles Now Dulles Future
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M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Major IAD Facilities
Current Future
Runways 4 5Runways 4 5
Terminals 1 2
Concourse Tiers 2 4Concourse Tiers 2 4
Gates 135 >250
International Arrivals 4,000 per hour >8,000 per hour
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M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
C t S i T i l C itiCurrent Saarinen Terminal Capacities
Terminal Component Annual Passengers
Overall Terminal Structure 45 million
Outbound Baggage 27 million
Passenger Screening 35 million
Ticketing 42 millionTicketing 42 million
Baggage Screening 45 million
B Cl i 45 illi
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Baggage Claim 45 million
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Existing/Future Terminals and Concoursesg
Saarinen Terminal Saarinen Terminal (T1)
B A
D C
B A
D CD C
F E
Existing Gates: 135
H G
South Terminal
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Ultimate Capacity: 250 gates
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Air Service Development Objectives for Dulles
Retain and Support Current Domestic & International Air ServiceAll Top 50 Domestic Markets Served - 44 International Markets Served
Identify, Pursue & Obtain New Air Service to Destinations Highly Travelled to and from the Washington Region
In 2012: 3 New Foreign Flag Airlines & 7 New or Competitive Service Destinations
Establish Dulles International as a Major U.S. Air Cargo GatewayFreighter service to Europe on track for Q3 2013
Niche markets under development: Flowers and other perishable air cargoc e a ets u de de e op e t o e s a d ot e pe s ab e a ca go
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M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Air Cargo Service Priorities
Increase Cargo Flow to Dulles
Grow Belly CargoGrow Belly Cargo
Encourage Expansion and Promote Dedicated All-Cargo o ote ed cated Ca goFreighter Service
Develop Infrastructure IncludingDevelop Infrastructure Including Cold Storage and Handling Equipment
Develop Investor Interest in the Dulles Air Cargo Expansion Initiative
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M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Air Service Advantage of Dulles InternationalAir Service Advantage of Dulles InternationalThe U.S.’ Strongest Local Major Market
in the Heart of the Washington Region’s Economy
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Notes:1. Composite score is based on sum of individual category ranks2. Job growth is non-annualized and compares June 2012 to June 2007Sources: U.S. Census Bureau, 2010 American Community Survey; U.S. Bureau of Labor Statistics; Woods & Poole Economics, CEDDS 2012
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
International Passenger Growth at W hi t D ll H O t f d It PWashington Dulles Has Outperformed Its Peers
Dulles International Passenger Traffic Has Grown 72% over the Past 10 Years
71.9%67.3%70%
80%
Comparison of 10‐Year Growth in International Passengers(YE May 2012 vs. YE May 2002)
h 63.3%
50.4%45.5%50%
60%
70%
seng
er G
row
th
21.8% 21.4%15.5%20%
30%
40%
002-
2012
Pas
s
0%
10%
IAD JFK ATL PHL DFW BOS ORD BWI
20
28Source: U.S. DOT International T100 Report
2.64 9.57 3.65 1.27 1.69 0.71 1.80 0.06Growth by Number
(million)
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
Federal Aviation Administration (FAA) ForecastsFederal Aviation Administration (FAA) Forecasts Dulles International to Grow Greater
Than Other Regional Airports by 2040
201132.2 Million Enplaned Passengers
204069.0 Million Enplaned Passengers
DCADCA12.5
BWI
IAD11.6M
DCA9.4M
BWI
IAD 33.1M
BWI11.2
BWI23.4M
29Source: FAA Terminal Area Forecasts 2011
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
What I said last year….Key Questions and Issues for 2012:
What will continued “capacity discipline” mean for domestic service at Dulles International?
How will the United-Continental merger affect capacity and service at Dulles International?
Will fuel prices continue to remain high?
Will air service expansion suffer if U.S. Federal Government cutbacks affect regional economic growth?
How will economic uncertainty in Europe, unrest in the Middl E t d th l b l t d ff t i t ti lMiddle East, and other global trends affect international service at Dulles International?
Will air cargo service increase with improvement in the
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Will air cargo service increase with improvement in the economy?
M E T R O P O L I T A N W A S H I N G T O N A I R P O R T S A U T H O R I T Y
The Sky’s The LimitAt Dulles
We are sitting on the crown jewel at Dulles—Convenient l b l d i l d h lth b i
At Dulles
global and regional access and a healthy business environment.
An improving economy will drive opportunities to Dulles.p g y pp
Being alert and ready for every opportunity is vital.
We must nurture Dulles in the interim.
We need to send the message of Dulles’ potential to:
The Public
Airlines
State/Local Partners and Agencies
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Developers
Ronald Reagan Washington National Airport Dulles Corridor Metrorail Project
Washington Dulles International AirportDulles Toll Road