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Dublin Chamber of Commerce Annual Report 2008

May 30, 2018

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    Delivering for Dublin:Connecting Business, Inuencing Decisions

    Annual Report 2008

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    As an Island nation, ports are o huge importance to the Irish economy.As Irelands largest port, Dublin Port is at the very heart o the Irisheconomy acilitating the import and export o over two thirds o all

    containerised trade to and rom this country.

    Dublin Port is also a signifcant gateway or tourism revenue, handling over1.3 million erry and cruise passangers each year.

    Dublin Port Company, Port Centre, Alexandra Road, Dublin 1.Tel: + 353 1 887 6000 Fax: + 353 1 855 7400 Email: [email protected]

    www dublinport ie

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    Dermot Breen Chairperson

    Presidents Address 2

    Chie Executives Report 4

    Council Listing 6

    Pictorial Review 2008 7

    Committee Report - Knowledge Economy 8

    Committee Report - Competitive Dublin 9

    Committee Report - Inrastructure and Transport 10

    Committee Report - Marketing and Communications 11

    Committee Report - Business Development 12

    Committee Report - International 13

    Accounts 14

    Sta Listing 16

    Contents

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    Margaret Sweeney President

    At my inaugural speech as the new

    President o the Chamber in February

    2008, I said that we were at the tipping

    point or the next stage o development

    or Dublin city and or the country as a

    whole. Little did we think then that a

    ew months later, we would be tipping

    over the peak o the business cycle and

    down into a sharp economic slowdown.We are now aced with a new and

    extremely challenging set o global and

    national economic circumstances. We

    need to take a collective and coordinated

    response to steer the economy through

    this challenging and changed world.

    What we need now is smart business, smart

    government and a strong social conscience.

    Ultimately the country has to trade its way out o this

    problem, theres no other way. There is still a market

    out there or what we do and our greatest asset is

    our young growing and well educated population

    with a strong enterprise and entrepreneurial culture.

    We need to sustain condence in business and

    consumer sectors o the economy i we are to get

    back to growth quickly.

    There are three key pillars which I believe need to

    be the ocus in order to get the economy back in the

    driving seat as quickly as possible. These are:

    Investment

    Eciency and Cost Management, and

    Competitiveness

    We need to oster entrepreneurs and indigenous

    business, as well as attract investment into the

    country. We need to create the stimuli or the

    productive side o the economy i we are to trade

    ourselves out o these recessionary times.

    We as business people have to switly make our

    businesses leaner, more fexible, more creative and

    more resilient and we are already engaged in this

    process.

    Even more urgently we need a courageous plan or

    the rebalancing o the cost and service model o

    the Public Sector. We urgently need to see a veyear plan to credibly and comprehensively address

    the public sector service/cost model and scal

    ramework that is suitable or this country.

    Dublin Chamber is here to support you, the

    members, through our core mission o Connecting

    Businesses and Infuencing Decisions. The

    Chamber oers its support by running the best

    business networking events possible, and ensuring

    that Government pays attention to the needs o

    enterprise by providing the appropriate policy

    context or a competitive business environment in

    the Dublin City Region.

    In 2008 we ocused our minds on the key areas orthe development o Dublin business developing

    a knowledge economy, making Dublin more

    competitive and quickly delivering quickly an

    ecient and integrated transport network across

    the Greater Dublin Area. We have actively engaged

    with Government Ministers and Departments, local

    authorities, education providers, transport agencies,

    Councillors and state agencies to ensure that your

    business requirements and concerns are being

    addressed.

    We took a leadership role in keeping the Dublin

    business community abreast o developments with

    Transport 21 including quarterly meetings with

    the Minister or Transport, regular meetings with

    Dublin City Council, submissions on Metro North,

    our annual Transport 21 brieng between the key

    transport agencies and our business members.

    We have continued to lobby or more rapid

    development o our communications networks.

    Presidents Address

    First Minister Ian Paisley MP MLA, Margaret Sweeney, andTaoiseach Bertie Ahern TD at the Chamber AGM Dinner.

    Margaret Sweeney and EU Commissioner or the InternalMarket, Charlie McCreevy.

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    The Chamber made a submission to the Department

    o Communications, Energy and Natural Resources

    on next generation networks (NGNs). These

    networks are the cornerstone o a modern economy

    and a prerequisite or Dublins uture development as

    a knowledge city region. Our submission proposes

    more ambitious goals or broadband and argues or a

    more direct role or Government to ensure that such

    targets are met.

    In order to achieve a more eective cost/service

    model or the public sector, we made a submission

    to the Department o Environment, Heritage and

    Local Government on their Green Paper on Local

    Government Reorm. We highlighted the critical

    need or more productive and cost eective services

    in the Dublin City Region and oered conditional

    support to the creation o the oce o a powerul,

    accountable directly elected Mayor. The income base

    o the local authorities must be broadened more

    widely, to reduce their existing excessive reliance

    on business as a source o revenue. Our 2009Budget submission requested that no measures

    be introduced that would directly add to infation or

    urther increase business costs.

    As President I was delighted to welcome many

    distinguished guests - rom the political arena,

    sporting arena and the world o business to

    Chamber events throughout the year, and also

    meet with a number o distinguished guests during

    our missions abroad. The year started o with an

    historic event with the Taoiseach and the Right

    Hon Ian Paisley showing us the opportunity now

    presented to this country as a result o peace.

    We had the pleasure and opportunity o meeting

    with Commissioner Mc Creevy; Catherine Day,

    Secretariat-General o the European Commission;

    and Peter Mandelson, EU Commissioner in Brussels.

    We learned rom people who push the boundaries

    o what is possible, Pat Falvey and Niall Quinn. We

    were entertained by entrepreneurs and Mayors,

    Sir Alan Sugar and Ken Livingstone. At our many

    networking events, our members got the opportunity

    to hear insights rom Chris Clark, BT Ireland; Deirdre

    Somers, Irish Stock Exchange; Ronald Drieduite,

    Unilever Ireland; Patrick Neary, Financial Regulator;

    Jim Barry, NTR; Richard Dujardin, Veolia; Mark Ryan,

    Accenture; Bill Walsh, Jurys Doyle Hotel Group;Declan Collier, Dublin Airport Authority; Danny

    Murray, Topaz; Sean Green, BMW; Vincent Crowley,

    Independent News & Media; Eamonn Fallon, DAFT

    and David Mc Redmond, TV3.

    It has been my pleasure to serve as your President

    and I am grateul or the trust you the members

    have placed in me as the 138th President o Dublin

    Chamber o Commerce. I would like to thank you

    all sincerely or your support and co-operation during

    my term. Once again the contribution rom each

    one o you - members, the Chamber sta, Executive

    Committee, Council, sponsors and committees - has

    been outstanding. Your valuable participation has

    ensured that we are acing into 2009 with a strong

    network, solid policies and an excellent product

    oering.

    Thank you,

    Margaret Sweeney

    President

    Cathal Muckian, Bank o Ireland Business Banking; Sir Alan Sugar,entrepreneur and star o The Apprentice UK; Margaret Sweeney; andBill Cullen, Glencullen Holdings and star o The Apprentice Ireland, atthe Chamber Christmas Lunch.

    Margaret Sweeney and Tnaiste, Mary Coughlan TD, atthe Chamber Annual Dinner.

    Margaret Sweeney presents Catherine Day,Secretary General o the European Commission,with a copy o the Chambers ExecutiveSummary o the Lisbon Treaty.

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    Gina Quin Chief Executive

    What a challenging year 2008 has been

    or business! But with every challenge

    comes an opportunity to shake up existing

    practices and structures and fourish

    thanks to smart and innovative thinking.

    When listening to endless negative

    media pieces on the global economy, it is

    worth noting that it was during the Great

    Depression that most millionaires weremade! The opportunities or your business

    are out there.

    As your Chamber, we want to ensure that we are

    ully responsive to your needs. 2008 showed us

    all the increasing importance o networking to oil

    the wheels o business and develop new market

    opportunities, and the Chambers events programme

    that encouraged networking at all dierent levels and

    intensity. On the infuencing side, we ocused more

    and more on competitiveness and costs be it the

    cost o local rates and charges, or the importanceo Dublin as a city region competing on the world

    stage.

    Our our immensely popular eature events were

    a huge success, with guests hearing rom then

    First Minister Ian Paisley and Taoiseach Bertie Ahern

    TD at our AGM; Niall Quinn and Pat Falvey at our

    Sporting Lunch; Ken Livingstone and Tnaiste, Mary

    Coughlin TD at our Annual Dinner; and Sir Alan

    Sugar at our Christmas Lunch. Our events team also

    oered a series o other connecting opportunities

    through Business ater Hours, Dinner in Camera,

    Business Members Lunches, Business Breakasts

    and Business Briengs. All o these events were

    ully subscribed with over 8,000 attendees, oering

    prime networking opportunities to all. As the erce

    competition or business contracts continues, we

    look orward to your active participation at our events

    in 2009.

    Throughout 2008, we pushed your issues as the

    voice o Dublin business. We asked, and listened to,

    each one o you about what changes need to take

    place to make Dublin a better place to do business.

    Based on your eedback we have continued to push

    or the swit delivery o an integrated transportnetwork (including Metro North) in the Dublin

    City Region without disruption to businesses; the

    introduction o high quality (100mb+) broadband by

    2012 to bring us on par with our competitors; and

    the broadening o the tax base o local authorities

    to reduce their excessive reliance on business as a

    source o unding. At every stage, we emphasised

    the importance o cost competitiveness to

    businesses. Indeed, this is the reason we are holding

    our membership ee or 2009 at last years levels

    so that each one o you can avail o our improved

    services at no extra cost. We have called on Central

    and Local Government to adopt a similar position

    and place eciency and eectiveness at the heart o

    their operations.

    Internationally, we have had a very proactive year.

    In addition to our Brussels Business Mission that

    centred on the Lisbon Treaty. We also welcomed

    delegations rom Estonia, Poland, Maryland and

    San Jose in the USA, Thailand, Kenya, Russia, Hong

    Kong and China. Our Business Monitor with BT,

    InterTradeIreland and the Northern Ireland Chamber

    o Commerce assessed business condence in the

    all-island economy and ound that companies across

    the island remains resilient. In tough economic

    times, trading on an all-island basis oers companies

    a golden opportunity to expand into new markets

    right on their doorstep and our Network and

    Getwork programme oers SMEs the opportunity

    to meet and do business with some o the islands

    largest procurement organisations.

    Chief Executives

    Report

    Margaret Sweeney, Dublin Chamber President;Minister o State, Dick Roche TD; and Gina Quin.

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    In 2008, we also expanded our International Services

    the Enterprise Europe Network. Through the

    Enterprise Europe Network, this service provides

    inormation and business contacts or SMEs

    throughout Europe.

    As a membership-based organisation we rely on your

    time. This Chamber has a strong and respected voice

    because o your involvement. We speak on behal

    o businesses and look to provide clear opportunity

    or business development and deepening o your

    customer relationships.

    The Chamber team and I would like to thank you

    sincerely or getting involved throughout 2008. We

    strongly urge you to stay in touch with us in 2009

    through our events, briengs or simply by telephone

    or visiting our oces. We always want to hear your

    views and are committed to working with you to

    improve the business environment in 2009.

    I would also like to thank members o Council,

    Executive, committee members and our sponsors

    or your invaluable involvement and support over the

    past twelve months.

    Gina Quin

    Chie Executive

    Brian Goggin, CEO, Bank o Ireland; Paul S Quinn, Buchanan Ingersoll; GinaQuin, winner o UCD Smurft School o Businesss outstanding alumnus othe year award; and Paul Haran, CEO, UCD Smurft School o Business.

    Gina Quin; Minister or Environment, Heritage andLocal Government, John Gormley TD; and KenLivingstone, frst Mayor o London.

    Gina Quin; Declan Lawler, Area Director or Dublin, AIB; Lord Mayor o Dublin,Cllr Eibhlin Byrne.

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    Dermot Breen Chairperson

    Pictorial Review 2008

    Business Ater Hours at Bank o Ireland, these events are always agreat opportunity or SME members to network.

    Dublin Chambers Summer Networking Lunch: Margaret Sweeney,Dublin Chamber President; Niall Quinn, Chairman o SunderlandFootball Club; Pat Falvey, Irish adventurer and explorer; Gina Quin,Dublin Chamber Chie Executive.

    Beore the opening o the frst Tianys store in Ireland, Jim Quinn(let), President o Tiany & Co., talks with PJ Timmins, DublinChamber Vice-President, at corporate member welcoming event.

    Dublin Chambers new Networking Lunch gave members theopportunity to speed network their way through lunch.

    Declan Collier, CEO o Dublin Airport Authority, and CharlesButterworth, CEO o Vodaone Ireland. Both CEOs addressedChambers members as part o the Business Breakast series.

    Dublin Chambers Annual Transport 21Briefng speakers included Pat Mangan,Assistant Secretary in the Department oTransport; Frank Allen, Chie Executiveo the Railway Procurement Agency; DonCunningham, Director o New Works withIarnrd ireann; Paddy Doherty, BusinessDevelopment Manager in Dublin Bus; FredBarry, Chie Executive o the National RoadsAuthority; and, Tim Brick, Executive Manager(Engineering) with Dublin City Council.

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    Martin Murphy Chairperson

    Dublin Chamber has brought orward a

    vision and an action plan to transorm

    Dublin into an international Knowledge City

    Region. At the beginning o this year, we

    launched Developing A Knowledge City

    Region: A ten step plan. This report was

    ocused on our areas which the Chamber

    believes would set the oundation or a

    Dublin Knowledge City Region by 2012.These areas o ocus were upgrading

    the knowledge inrastructure, building

    a learning society, bring SMEs into the

    knowledge economy, and the promotion

    o Dublins arrival as a knowledge capital.

    The Committee drilled down over the

    past year into each o these our areas.

    We believe that Irelands knowledge inrastructure

    needs to set its sights higher than EU averages

    in its benchmarks. This year, we presented to

    the Minister or Communications on the quickly

    growing broadband needs o business. While

    we were pleased to note that a number o our

    recommendations have been taken on board in

    his drat strategy, we emphasised that we were

    sceptical that present policy direction will make

    businesses more internationally competitive.

    In addition to our physical inrastructure, it is

    important that our Knowledge Workorce is

    world-class. Ireland needs to invest in its uture

    workers i we are to continue to be an attractive

    location or international businesses. Thereore, the

    committee spoke out about the issue o ICT in our

    schools. We emphasised the need or this issue not

    to be allowed to all between the departmental gaps,

    so that our economy and our children can be allowed

    to grow to their ull potential.

    The Committee also ocused on developing the

    proper environment or businesses or knowledge

    entrepreneurs. We believe that through changes in

    the treatment o Intellectual Property (IP) that such

    an entrepreneurial environment can be acilitated.

    Our general principles in need o change were

    presented in the Chambers Pre-Budget Submission,

    which ocused on tax rates, tax treatment, R&D tax

    credit and double taxation agreements.

    Our work to promote the arrival o Dublin as

    knowledge capital ocused this year on supportingDublins bid to host the EuroScience Open Forum

    in 2012. This bid was a success! This event will

    oer Dublin the opportunity to demonstrate our

    development in the area o science. The Chamber

    will continue to work with the Chie Science Advisor

    to ensure that we maximise the potential o this

    event.

    In addition to this work, we will also monitor

    developments and continue to infuence key policy

    stakeholders to ensure delivery o the Chambers ten

    step plan.

    I would like to thank all the members o the

    Committee or their valued contribution, which has

    benetted all Chamber members.

    Martin Murphy

    Chairperson

    Committee Report:

    Knowledge Economy

    At the launch o Developing a Knowledge City Region: A ten step plan, MartinMurphy, Chair o the Chambers Knowledge Economy Committee.

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    Dermot Breen Chairperson

    Gina Quin, Dublin Chamber Chie Executive; Minister orEnvironment, Heritage and Local Government, John Gormley TD;Margaret Sweeney, Dublin Chamber President; Imelda Reynolds,

    Chair o the Chambers Competitive Dublin Committee.

    Throughout 2008, businesses have aced

    many challenges in their operational and

    economic environment. Responding

    to the needs o our members, the

    Competitive Dublin committee has

    ocused its attention on ensuring that

    businesses, Government, state agencies,

    local authorities and education providers

    have a clearer understanding o whatassets the Dublin City Region has to

    oer international investors and domestic

    businesses. Having this knowledge also

    helps us identiy the areas in which we

    need to improve in order to successully

    compete with competitor city regions

    internationally.

    Competitiveness is a very broad concept and

    covers every policy area (transport inrastructure,

    education, productivity levels, quality o lie, the

    environment etc.). To ensure the work o the

    committee was channelled eectively, we ocused

    on two principal streams in 2008:

    Governance o the Dublin City Region; and

    Benchmarking Dublins Competitiveness.

    The issue o governance o the Dublin City Region

    was high on our agenda as the Department o

    Environment, Heritage and Local Government

    produced a Green Paper on Local Government

    Reorm in 2008 which outlined the proposal or a

    Mayor or Dublin. The committee made a written

    response to the Green Paper re-enorcing the

    Chambers message that:

    The nancing o local authorities needs to be

    reviewed in order to reduce the burden on the

    business community as one o the primary

    sources o unding or local authorities; and

    The need to improve the management

    structure o the Dublin City Region to increase

    accountability and responsibility or delivery o

    services, the identication o eciencies and cost

    savings, and having a single, accountable person

    responsible or championing the city region.

    The committee ollowed this submission with

    a letter to the Manager o Dublin City Council

    highlighting the importance o cost competitiveness

    or businesses. We strongly urged the City Council

    not to increase commercial rates or water charges in

    2009, as increasing these will negatively impact on

    jobs and investment during these challenging times.

    Regrettably, commercial rates were increased

    by 3.3%. However, we will continue to pursue our

    agenda to stop businesses being used as a nancial

    crutch by local authorities.

    In 2008 we also called on Central Government

    to broaden the tax base o local authorities. The

    levy on second homes and investment properties

    announced in Budget 2009 is a positive step but it

    is only the beginning. Central Government needs to

    do more and should immediately remove the rates

    exemption or state occupied buildings. This would

    raise another E30m or Dublin City Council alone.

    The other stream o work undertaken by the

    committee in 2008 was benchmarking Dublins

    competitive position against our international

    competitors. Many organisations are carrying out

    research on competitiveness, so our rst step was

    to actively engaged with stakeholders including

    Foras and Dublin City Council - to make ourselves

    and others aware o the body o work that already

    exists or which is currently underway.

    The committee is analysing the indicators that have

    been selected by the above bodies, and also the

    city regions that have been selected to compare

    Dublin against. We are eeding back into the process

    through surveys and making recommendations on

    the eectiveness o these selections so that the

    ndings coming out o the research are relevant and

    can be utilized to improve our competitiveness.

    The committee has worked tirelessly on your behal

    throughout 2008 to promote the Dublin City Region

    as an attractive and competitive location. I would

    like to extend a special thank you each member o

    the committee or their energy, commitment and

    contribution over the past year.

    Imelda Reynolds

    Chairperson

    Imelda Reynolds Chairperson

    Committee Report:

    Competitive Dublin

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    2008 was a busy year or the

    Inrastructure and Transport Committee

    with many key Transport 21 projects

    coming on stream (the Parkwest and

    Clondalkin railway stations were opened)

    and others in construction (M50, LUAS

    lines, the Macken Street Bridge, Terminal

    2 at the airport and Irish Rail projects).

    The most important development wasthe RPAs application or a Railway Order

    or the Metro North project. Several

    studies are underway, including Indecons

    Strategic Review o Dublin Port and

    its Future, while others, including an

    assessment o the eciency o Dublin

    Bus, have been completed.

    Addressing our transport inrastructure decit has

    long been identied as a key issue or the members

    o Dublin Chamber. The Dublin City Region has a

    chronic transport problem that aects our uture

    viability as a world class, competitive and attractivelocation or jobs and investment. Three years ago,

    Dublin Chamber welcomed the announcement o

    Transport 21, but raised concerns about whether

    such an ambitious programme would be delivered.

    Delivery, Delivery, Delivery! was our cry. Now that

    much o the programme is underway, its all about

    capacity and integrated solutions. Commuters and

    shoppers need real alternatives or getting around

    and into the city. We need better roads around the

    city and a more requent, reliable and aordable rail

    and bus service.

    So in 2008, the Committee ocused its attention

    on ensuring that Transport 21 projects will beimplemented in the City Region in an eective way

    that results in minimal disruption to businesses

    across the city. We want the construction phases or

    the Metro, the DART Interconnector and the Luas

    BX/D line to be as short as possible and certainly not

    eight years as has been suggested. This will require

    that specic mitigation measures are put in place

    to address the concerns o business; that trac

    management is agreed in broad principle with the

    Dublin business community; and most importantly,

    that all city centre car parks are kept open.

    The key message is that Dublin must remain

    open or business. We have comprehensivelycommunicated our concerns to the Minister or

    Transport, the transport agencies, Dublin City

    Council, an Garda Sochna and the Joint Oireachtas

    Committee on Transport on numerous occasions and

    at very many orums throughout 2008.

    On the third anniversary o the Transport 21 project

    we hosted our annual breakast brieng where

    the panel rom the transport agencies presentedprogress achieved in 2008 and plans or 2009. We

    were pleased to hear rom Pat Mangan, Assistant

    Secretary in the Department o Transport, that

    although Government is working within a tighter

    budget in 2009, they had prioritised the building o

    greater capacity in public transport over the coming

    year with a budget o E2,375 million.

    However, the Committee is not at all happy with the

    lack o progress in establishing the Dublin Transport

    Authority, not least because the enabling legislation

    has already been enacted. We need a properly

    unded, powerul DTA to coordinate all the projects

    planned in the Greater Dublin Area (in particulartrac management); to drive the introduction o

    an Integrated Ticketing System; and to dene the

    City Regions long-term transport strategy. As the

    Department o Finance has approved a headcount,

    we have urged the Minister o Transport to appoint

    an interim Board and an acting Chairman/CEO

    so that the DTA can become operational, as was

    promised, in January 2009. Postponing the setting

    up o the DTA until late 2009 makes no sense

    whatsoever.

    The biggest challenge acing the Dublin business

    community or the oreseeable uture will be

    managing the pain as construction on the majorlight rail/rail projects get underway. We accept the

    principle that many parts o the city will become

    pedestrianised and/or public transport only during

    and on completion o Metro North. However, we

    shall continue to insist that all shoppers who wish

    to travel by car continue to be able to access all city

    centre car parks, the 200,000 sta that commute to

    work in the city centre are ully accommodated, and

    that each business in the city has ull access to their

    building or their deliveries, clients and customers.

    I would like to pay special thanks to each Committee

    member or their valuable contributions and

    participation throughout 2008. In addition, I would

    like to thank all the public servants who have been

    most generous with their time in working with us

    throughout the year.

    Peter Brennan

    Chairperson

    Peter Brennan Chairperson

    Committee Report:

    Infrastructure and Transport

    Gina Quin, Dublin Chamber Chie Executive; Minister orTransport, Noel Dempsey TD; Peter Brennan, Chair o theChambers Transport & Inrastructure Committee; andAebhric McGibney, Dublin Chamber Director o Policy.

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    Dermot Breen Chairperson

    Dublin Chamber represents the Dublin

    business community, and speaks out or

    it. Over the course o 2008, the Marketing

    & Communication Committee has helped

    to ensure that voice o Dublin business

    was loud and clear.

    Our 2008 Communications Strategys objectiveswere to increase the strength o our voice on

    policy issues, recognition o the Chamber amongst

    non-members, and knowledge o the Chambers

    oerings to existing members.

    The rst o these objectives was achieved through

    a ocus on ve key policy issues T21 projects in

    Dublin, local government reorm, Dublins transport

    system, broadband, and the Lisbon Treaty. However,

    as the recession loomed over the second hal o the

    year, the Chamber quickly amended its strategy to

    address the new business environment. We spoke

    out on the core business issues, such as consumer

    condence and public sector costs.

    The Chamber delivered on this strategy, which

    ensured your voice was heard during economic

    tectonic shits o 2008. During this period, the

    Chamber increased media coverage by 40 per cent

    compared to the previous year. In addition, the

    Committee reviewed and recommended ways in

    which the Chamber could strengthen its relations

    with key stakeholders, including Ministers, local TDs,

    key Civil Servants, Local Government, media, and

    Chamber Members. Through working with these

    infuencers your voice has been turned to action, as

    was seen in changes to the Finance Bill.

    The Committee has also contributed to the

    longer term approach o the Chamber to our

    communications. It examined how the Chamber

    could convert non-members to new members

    through this increased media and marketing

    coverage. This contribution will be articulated in the

    Chambers new strategy in early 2009.

    In 2009, the Chamber will also be launching a new

    extra-net site or members. This site will make it

    quicker and easier or members to interact with the

    Chamber. Whether you are registering or events,

    updating your companys inormation, or just

    browsing around the document centre this secure

    site will oer 24 hour personalised user experience

    with instant conrmation o all your requests.

    The Committee has undertaken to change the

    way the Chamber is seen and heard, by both you

    and external stakeholders. I would like to thank

    each o the members o the Committee or their

    commitment and support during a very busy year or

    the Marketing & Communication Committee.

    Dermot Breen

    Chairperson

    Dermot Breen Chairperson

    Committee Report:

    Marketing and Communications

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    Greg Clarke Chairperson

    In 2008 the Business Development

    Committee examined the needs o Dublin

    Chamber members and ocused on

    adding value to membership. The main

    areas the Committee concentrated on

    were sales, new methods o payment

    or members and adding more value to

    sponsors.

    In order to remain dynamic and eective, a top

    priority or the Business Development committee

    was to advise on how to add greater value to

    businesses that support the Chamber in terms o

    sponsorship. The supporting companies opposite

    are testament to the Dublin Chambers strong

    active membership. These companies continue to

    prole their brands through our high level events

    programme.

    The Committee also worked to devise a sales and

    retention plan which would look closely at member

    needs and produce extra eciencies in current

    services. The sales department was expanded

    early in 2008 to grow the membership to ensure

    continued diversity and more opportunities or

    networking! Our orthcoming online system and

    members-only extranet will give businesses new

    ways to interact and allow online booking or

    our events programme, room-hire services and

    international trade series.

    In keeping with our online strategy in 2008 Dublin

    Chamber also went live with a acility to allow

    exporters to process their EC Certicates o origin

    on-line. This system will deliver signicant savings in

    both time and money or export customers.

    The Dublin Chamber would like to thank the

    Committee members Niall Feely o eircom, John

    McGrane, David McArdle, Paula Brady o Ulster Bank

    and Derry Gray o BDO Simpson.

    A big thank you to the ollowing sponsors or

    supporting us in 2008!

    Greg Clarke

    Chairperson

    Committee Report:

    Business Development

    Business Banking

    Irish Blood

    Transfusion ServiceSeirbhs Fuilaistrichin na hireann

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    Pat Maher Chairperson

    Working with International Chambers o

    Commerce, embassies and other business

    organisations both worldwide and locally the

    International Department oers members

    valuable and unique opportunities to access

    a global network to expand and develop

    their business.

    Highlights o 2008 included a high-level BusinessMission in April to Brussels, involving a busy

    programme o inormation and networking events

    including meetings with Secretary-General o

    the European Commission, Catherine Day and

    Commissioner Charlie McCreevy. Missions oer

    participants an eective and ecient way o identiying

    new international business opportunities and acquiring

    knowledge and connections critical to success.

    Incoming delegations included meetings with Consular

    representatives rom Britain, Kenya, Bulgaria, Thailand,

    Malaysia, Norway, Canada and India to name but a

    ew. This year we had the pleasure o welcoming

    the President o Estonia on his state visit to Ireland

    in conjunction to hosting a business event or the

    delegation. Such meetings and events oer an ideal

    orum or the exchange o ideas and contacts which

    aim to develop long term business relationship.

    As partners in the Hong Kong Business Forum and

    the Ireland India Business Association, we organised

    a number o key events including the launch o the

    Ireland India Business Association and the Chinese

    New Year Luncheon.

    The International programme also encompasses events

    which ocus on providing members with relevantinormation on chosen markets worldwide. One such

    event was organised on the occasion o the visit by a

    delegation rom our Sister City, San Jos, Caliornia.

    Designed to engage business, policy makers and

    decision makers, this seminar debated the importance

    o promoting Dublin as a location or Foreign Direct

    Investment to secure Irelands competitiveness. A

    key event o 2008 was the Embassy Networking

    Evening hosted by the Department o Foreign Aairs

    in conjunction with the International Department.

    Welcomed by the Minister or Foreign Aairs, Michel

    Martin TD, Irish business leaders were oered a unique

    networking opportunity with Embassy ocials rom

    around the world.

    Each year we look at how we can expand and improve

    the services o the International Department. To urther

    assist businesses, we now oer an extended support

    programme to business. In partnership with Enterprise

    Ireland and other leading Chambers, the Dublin

    Chamber recently launched the Enterprise Europe

    Network. Established by the European Commission,

    the network aims to address the business needs o

    SMEs.

    Also launched in 2008 was a new phase o the

    Network and Getwork Programme in collaborationwith InterTradeIreland, Northern Ireland Chamber o

    Commerce and leading chambers around the country to

    acilitate trade across the whole island o Ireland. This is

    an exciting chance or SMEs to expand their business.

    Both the Enterprise Europe Network (EEN) and

    Network and Getwork oer companies a chance to

    quickly nd new business partnerships, innovative new

    solutions and increase trade.

    Finally, I would personally like to thank the members o

    the committee who volunteered their time and energy

    during 2008.

    Pat Maher

    Chairperson

    Committee Report:

    International

    Tim Kaine, U.S. Governor o Virginiaand recently appointed Chairmano Democratic National Committee,addresses attendees o aninternational department briefng.

    Brussels Business Mission delegation meets with EUCommissioner or Internal Market, Charlie McCreevy.

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    Accounts

    Consolidated Income and Expenditure Account

    Year Ended 31 October 2008

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    Dermot Breen ChairpersonConsolidated Balance Sheet

    Year Ended 31 October 2008

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    Peter Brennan Chairperson

    Staff Listing

    Gina Quin

    Chief Executive

    Aebhric McGibney

    Director of Policy andCommunications

    Linda McNulty

    International and SpecialProjects Manager

    Richard Brown

    Export Services Manager

    Sandra Farrell

    PA to Chief Executive

    Patrick King

    Policy and CommunicationsManager

    Sam Bowman

    Project Facilitator - Network& Getwork Programme

    Ruth Spain

    Export Services Executive

    Ruth Edwards

    Receiptionist/Administratrion

    Catherine McCabe

    Policy and CommunicationsExecutive

    Cora Paerott

    Enterprise EuropeNetwork Executive

    Michelle Berry

    Finance Manager

    Jean Hoey

    Director of BusinessDevelopment

    Ciara Duncan

    Events Manager

    Joanne Doran

    Finance Assistant

    Aideen Ryan

    Membership DevelopmentManager

    Marie Walsh

    Events Executive

    Kay Gibbons

    Credit Controller

    Donal Milton

    Membership Development

    Bernadette Carton

    Housekeeper

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    Dublin Chamber of Commerce

    7 Clare Street, Dublin 2, Ireland.

    T +353 (0)1 644 7200

    F +353 (0)1 676 6043

    W www.dublinchamber.ie

    E [email protected]