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DLP Systems Preventing data leaks via encrypted protocols: preventing leaks via Skype.
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DSS ITSEC 2013 Conference 07.11.2013 - SearchInform

Jan 19, 2015

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Technology

Andris Soroka

Presentation from one of the remarkable IT Security events in the Baltic States organized by “Data Security Solutions” (www.dss.lv ) Event took place in Riga, on 7th of November, 2013 and was visited by more than 400 participants at event place and more than 300 via online live streaming.
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Page 1: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

DLP Systems

Preventing data leaks via encrypted protocols:

preventing leaks via Skype.

Page 2: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

About SearchInform Ltd.

Working since 1995

More than 200 employees

10 offices

Main product: SearchInform Information Security Perimeter (SISP)

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Page 3: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

We help our customers tune information security based on the experience of tackling similar challenges.

Useful tips on how to:

set up security policies (alerts);

protect sensitive data;

restrict access to sensitive data, etc.

Customer Support Center

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Page 4: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Working with Colleges

SearchInform Ltd. takes an active interest in training information security officers.

We provide our DLP solution to colleges free of charge to train students in real-life environment.

Page 5: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Types of Data Leaks

Unintentional

Carelessness

Lack of knowledge

Page 6: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Three Pillars of Information Security

Prevention of data leaks

Working with employees

Work optimization

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Page 7: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

DLP Key Requirements

DLP system should promote business and not hinder it. All data channels must be available to employees,

Full database of intercepted documents is an essential requirement for incidents analysis,

Intercepted data is useless unless you have efficient analysis tools,

Integration with Windows domain structure allows accurate identification of users,

Controlling laptops,

Revealing malicious intent.

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Page 8: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

System Architecture

In our solution server part is either SearchInform NetworkSniffer or EndpointSniffer data interception platform, and client applications used to work with the database and make data breach investigations.

Single search-analytical engine allows using all of the above-mentioned search possibilities in full.

Up to date DLP systems have a client-server architecture.

Network traffic Endpoint

Mirror switch Agent

Page 9: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

SearchInform NetworkSniffer is a platform used to intercept data on the level of mirrored traffic, i.e. NetworkSniffer processes traffic not interfering with corporate LAN processes.

System Architecture

SearchInform NetworkSniffer

Mirror switch

IMHTTP Mail

Page 10: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

SearchInform EndpointSniffer

is a platform that uses agents installed on user workstations

to intercept traffic.

The main advantage of IMSniffer and MailSniffer working on EndpointSniffer platform is high failure tolerance (data is intercepted even if servers are not available). Interception of data transmitted over secure protocols is also supported.

System Architecture

IM SnifferHTTP Sniffer Mail Sniffer

Print Sniffer Monitor Sniffer Device Sniffer File Sniffer

FTP SnifferSkype Sniffer

Page 11: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

System Architecture

Page 12: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

E-mailSMTP, POP3, MAPI, and IMAP protocols are supported

HTTPSocial networks, web blogs, forums, web applications used to send e-mails and SMS, web chats, etc.

FTP

SISP Components

Page 13: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

MonitorSnifferMonitorSniffer controls visual data displayed on one or several screens in real time. You can also monitor users working via RDP.

DeviceSniffer Files copied to removable media (flash drives, CD/DVD, and portable hard disks).

SISP Components

PrintSnifferLocal and network printers

Page 14: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Indexing Workstations helps you find out if sensitive data appeared, were deleted or copied to user computers.

FileSniffer controls users working with shared network resources.

SISP Components

Page 15: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Skype control

Skype - Encrypted data transmit protocol

Types of possible data leaks over Skype:

1. Voice message2. Text message3. File transfer

Page 16: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Skype control

Preventive measures

1. Skype use policy2. Informing employees of skype data analysis3. Understanding risks and risk groups

Control of Skype requires installation of so called “agent” on the endpoint.

Page 17: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Risk Group:1. Employees who breached data security policies even

once, through other channels2. Employees who rename sensitive files, send password-

protected archives, etc., 3. Employees who post negative comments about

company, top managers, etc., 4. Employees for some reason ignoring their work,5. Employees whose work is closely related to cash flows.

Data Leaks and Preventive Measures

Page 18: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Skype intercepted data mininig

SearchInform Client

SearchInform Client is the main data breach investigation tool for Skype. It allows searching data in manual mode.

Page 19: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Intercepted data analysis

AlertCenter 

If the database of intercepted Skype data contains key words, phrases or text extracts that match a search query AlertCenter will send a notification to the specified e-mail address.

Page 20: DSS ITSEC 2013 Conference 07.11.2013  - SearchInform

Control your information!