Jive offers intelligent, scalable, and powerful cloud contact center solutions and real-time analytics to organizations of all sizes. Increase agent productivity and enhance caller experiences with Jive Contact Center or Jive Contact Center Pro. Jive Contact Center Pro is compatible with IVR, chat, email, fax, click-to-dial web calls. Eliminate toggling back and forth between applications by handling all contacts through one interface. Actively monitor your agents and observe real-time performance data with Jive Contact Center. OMNICHANNEL CONNECTIONS PRODUCTIVITY & EFFICIENCY REAL-TIME DASHBOARD & REPORTS Jive Contact Center Improve productivity and enhance customer experiences with real-time reports. Your contact center in the Cloud. 877.548.3007 Get the services, call queues, features, and integration you need to run your organization. Visit jive.com/contact-center to learn more.
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Jive o�ers intelligent, scalable, and powerful cloud contact center solutions and
real-time analytics to organizations of all sizes. Increase agent productivity and
enhance caller experiences with Jive Contact Center or Jive Contact Center Pro.
Jive Contact Center Pro is compatible with IVR, chat, email, fax, click-to-dial web calls.
Eliminate toggling back and forth between applications by handling all contacts through one interface.
Actively monitor your agents and observe real-time performance data with Jive Contact Center.
OMNICHANNEL CONNECTIONSPRODUCTIVITY & EFFICIENCYREAL-TIME DASHBOARD& REPORTS
Jive Contact Center
Improve productivity and enhance customer experiences with real-time reports.
Your contact center in the Cloud.
877.548.3007
Get the services, call queues, features, and integration you need to run your organization.
Visit jive.com/contact-center to learn more.
Jive Contact Center
877.548.3007
Jive Contact Center
Contact us for customized
pricing.
Jive Contact CenterPRO
Interactive voice response
Real-time queue report
Call recording
Historical agent report
Agent scripting
Custom reports
Database connectivity
Report exports
Skills-based routing
Historical contact reports
Omnichannel channels
Automated speech recognition
Personal connection dialer
Automatic call back
Contact resolution report
Text to speech
Automatic call distribution (ACD)
Agent login/log out
Prioritize inbound calls
CRM integrations
Queues
Supervisor features
Historical call reports
Scale to capacity, add locations, and accommodate remote workers with Jive Contact Center.
Contact us for pricing at jive.com/contact-center.
Starting at$99.95
Per account per month
*Usage rates may apply.
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