Driving Office 365 Adoption with Mobility and Novelty

© 2016 PSC Group, LLC

Driving Adoption: Mobility and Novelty

MICHAEL BLUMENTHAL


Who is Michael Blumenthal?

• Technical Solution Evangelist at PSC Group

• Office 365 MVP

• In IT Consulting since 1995

• I help teams be more productive


Audience Survey

• How many of you own a smartphone?• How many of you use it for work?• Intranet – SharePoint or Office 365 or other?• Your Role


Agenda

The Mobile Imperative

The Office 365 Mobile Story

Business Processes that Mobilize Well

Getting There

Breaking through the Noise Raffle at

End!


Business Productivity


Leveling Up Productivity

Me We


Productivity is…

People Documents

Everywhere Anytime


Let’s look at the numbers Click icon to add picture

I’m not making this up!Find this report athttp://www.slideshare.net/wearesocialsg/digital-in-2016

http://www.slideshare.net/wearesocialsg/digital-in-2016




Modern Productivity relies on Mobile


“It's not the mobility of the device, it's actually the mobility of the individual experience.”

- Satya Nadella CEO, Microsoft


Office Everywhere

Desktop

Web

Mobile


Desktop


Desktop


Web


Mobile


Mobile


Mobile


O365 Groups

Files

Lists

Pages

Calendar

Notebook

Planner

Email DL

Discussions

Chat


Office Everywhere

Desktop

Web

Mobile


Summarizing the Tools

• SharePoint’s your mobile, intelligent Intranet• Office 365 lets you get business done together

from anywhere• Mobility of experiences across devices


Working On the Go

Review documents

Consume E2E Published content

Look up contacts

Call into Meetings

Scan Receipts

Approve requests

Task-oriented Biz Processes


Business scenario improvements

First Day Last Day

Document Co-Authoring

Killing off FileShares

Killing off VPN

Great Security and Auditing


Benefits

Low cost per user

Continuous tool improvement

Improve →

Communication

Collaboration

Engagement

Processes


Making Change

Measure the current process

Start Small

Start with People

Plan for how people learn


As-Is Questions

How long does it take?

What are the pain points?

How much does this way cost?


Start small with people

Team Teams Enterprise


Motivating a team


How People LearnMentorMaster

IndependentOperational

Aware


Supporting the Learning Path

Mentor

Master

Independent

Operational

Aware

• Recruit as a Champion

• Mentor as needed• Provide self service

support

• Provide Training• Drive Awareness


Driving Awareness

Email

ESN

Posters

Word of Mouth

IT Fair


Providing Training

Lunch & Learns

Classroom

Conferences

Online Training

White Glove


Measuring Change

Measure the old process

Measure the new process

Grow & iterate


Agenda




Getting There

Breaking through the Noise


Driving Awareness with an IT Fair


Change is Hard!


Getting people to want to change

Inform and Inspire

Then help them change


Inform via Multiple Channels of Communication

• Email (tired)• Posters• Internal Social Media

• Intranet site announcements

• IT Senior Leadership Champions

• Ongoing training

IT Fair


The IT Fair

Like SPFest but SIMPLER!

A chance for people to discover the tools!


IT Fair Benefits

• It’s Different• It’s Fun• People see what the tools

can do• Hardware and Software

• Drive Awareness, precursor of Adoption!


IT Fair Logistics

• Registration• Venue• Schedule• Speakers• Food• Décor• Cost

• Picture of Logistics cheat sheet


IT Fair Logistics - Attendance

• Email• Posters• Internal Social Media• Intranet site

announcements• IT Senior Leadership

Champions• Registration


IT Fair Logistics - Venue

• Rooms• People

Flow• AV


IT Fair Content

• Email Tips & Tricks• How SharePoint Team

Sites Empower Teams• What to Use When• MS Planner• Smartboards How To• Helpdesk Ticketing• New Hardware

• What YOU need• Post next to each

room!


IT Fair Schedule


• Room by Room


IT Fair Speakers

• Recruit your Champions• Recruit your Vendors• Recruit an MVP


Need an O365 Subject Matter Expert for your next IT Fair?

Michael Blumenthal, Office Server & Services MVP

Chris N Johnson, Office Development MVP

Presentations

Q&A

Contact Michael Blumenthal for details


IT Fair Logistics

• Registration• Venue• Schedule• Speakers• Food• Décor• Cost



Enable Follow Up After the Fair

• Must Help People Change

• Distribute IT Deparment Contact Info!

• Surveys• Hand

Delivered Prizes


Measuring Success

• Surveys• Survey Results• Software Usage Reports• Track Attendance


Resources

Office 365 Adoption User Group

My Channel 9 Videos

IT Fair Logistics Checklist

FastTrack.Microsoft.com

Deployment Planning Days in your EA


In Review




Getting There

Breaking through the Noise


The Take Away

Drive Adoption with mobile&

Drive Awareness with IT Fair


DEMODiscussion


Surveys

54

Feedback Please!Session Surveys via Event App

Select “Schedule” -> Select Session -> Scroll to “Session Survey”

Download the App:Event URL https://crowd.cc/chi2016 Your App URL https://crowd.cc/s/mGoA Or search for “SharePoint Fest” in App Store

Learn from the Top SharePoint Experts

SharePoint FestChicago 2016

WWW.SHAREPOINTFEST.COM

https://crowd.cc/chi2016

https://crowd.cc/s/mGoA