1:30 - 1:45 p.m. Don’t Wander Off! Why Engagement is the Key to a Successful Customer Journey Presenting: Thunderhead.com... Wednesday, November 20 sign up 1:00 - 1:30 p.m. Transforming IT for a New Era: The Customer Company Presenting: NetApp & salesforce.com.. Wednesday, November 20 sign up 11:30 - 11:45 a.m. Learn How GoodData Analytics Can Make You Into a Customer Company Presenting: GoodData Wednesday, November 20 sign up 10:30 - 11:30 a.m. The Revenue Revolution - Innovation Driving Profitable Growth Presenting: BigMachines Wednesday, November 20 sign up 10:15 - 11:15 a.m. Are You Ready? Cloud & Crowd Will Change Your Business Presenting: Wind River Systems Wednesday, November 20 sign up 9:00 - 10:00 a.m. Where Art and Science Collide: From New Sales to Renew Sales Presenting: Bazaarvoice & Red Hat with ServiceSource........ Wednesday, November 20 sign up 3:00 - 3:15 p.m. Don’t be the One-Hit Wonder – Five Steps to Lower Churn Presenting: ServiceSource Tuesday, November 19 sign up 3:30 - 4:30 p.m. Breaking Baldwin: The Art and Business of Transformation Presenting: Alec Baldwin with ServiceSource Wednesday, November 20 request a VIP seat 1:30 - 2:30 p.m. Engage with Intelligence to Retain for Life Presenting: Dell with ServiceSource Monday, November 18 sign up 12:00 - 1:00 p.m. Recurring Revenue Meet Up & Hosted Lunch Presenting: Recurring Revenue Alliance & Interest Parties Monday, November 18 sign up presented by ServiceSource presented by ServiceSource presented by ServiceSource presented by ServiceSource TOP 10 Not to Miss Recurring Revenue Sessions at Dreamforce BOOTH #1423 N