Government of Karnataka Draft Tender Schedule Tender No: DCE/SP/20/ANGLA/2011-12, Dated: 26-10-2011 Tender Document for the ‘Angla’ Skill Development Project in Spoken English Department of Collegiate Education 2 nd Floor, DTE Building, Palace Road, Bengaluru – 560 001 Telephone: 22112289, 22232037, Website: www.dce.kar.nic.in
34
Embed
Draft Tender Schedule - Kar NRR/Tenders/Angla... · a Modular Digital content2 For Spoken English training for first year ... directorates are situated at Bangalore, Mysore, Mangalore,
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
If there is a discrepancy between words and figures, the lower of the two will
prevail.
If the service provider does not accept the correction of errors, its tender will
be rejected and its tender security may be forfeited.
10. Tender scrutiny
During technical evaluation and before finalizing the tenderer, the Department will
undertake to scrutinize the following:
All documents mentioned in pre-qualification criteria (Annexure1)
Ownership rights of course content (digital and printed)
List of 50 empanelled trainers (CVs of the trainers to be produced only on
request of the Department)
Panel of 4 Experts with their CVs
Details of certification agency
11. Procurement Entity: The Department is the purchaser of the services and it will be
responsible for Service Level Agreement monitoring. Bill payments would be made by
the Department, based on the number of candidates who have obtained A1 and A2
certificates. (Refer Clause 15 for further details).
12. Patent Rights: The Service Provider shall indemnify the Department against all third-
party claims of infringement of patent arising from use of the services or any part
thereof in the colleges.
13. Performance Bank Guarantee (BG): Within 21 days of receipt of the letter of intent, the
Service Provider shall furnish performance bank guarantee to the Department for an
amount of 5% of the Contract Value, valid up to one year plus 60 days after the date of
completion of performance obligations. The BG shall be encashed if the Service provider
does not pay the quarterly penalty within 20 days of the Department raising the penalty
order.
14. Status Reports: The Service provider shall furnish regular status reports of the training,
certified by the respective principals based on the format to be furnished by
Department. Regular written reports of work completed to be intimated to the
Department as under:
a) Installation of digital content in colleges
b) Course material/manual/workbook disbursed to the colleges
c) Monthly progress of training
Page 7 of 34
d) Assessment details
e) Details of corrections/ rectifications undertaken
f) Completion Reports
15. Payment Terms:
a. For the purpose of payment, the L1 UNIT price shall be divided by 40 to arrive at PER
STUDENT COST. (for details refer Annexure – 3)
b. College-wise payment will be made per student as under-
A1 Level
i. Those students in a college for Angla training who have achieved 60%
attendance will be eligible for assessment at A1 level.
ii. If 75% of the eligible students, who take the A1 level of assessment, pass the
test, then it would mean satisfactory completion of the A1 level of the program
and all students who take the assessment will be considered for making
payment.
iii. 40% of the per student cost arrived at clause 15(a) above, will be paid at this
juncture.
iv. If less than 75% of the number of students enrolled fail to clear A1 level then, no
payment will be made.
v. If the bidder, before the beginning of A2 level gives special training to students
who could not clear A1 level on its own cost, and the students clear A1 level
then such students will also be eligible for A2 of the training. The only
consideration is that students should have passed A1 level before the
commencement of training in A2 level. If those students who do not clear A1
level in their first attempt, and have cleared the same after special training and
the success rate reaches 75%, then 40% of the per student cost will be payable
for the total students assessed in A1 level.
A2 Level
i. Only those students who pass the A1 level test and obtain certificates will be
allowed for A2 level.
ii. Out of these students, those who have 60% attendance in Phase 2 of the
training will be eligible for assessment at A2 level.
iii. If 60% of the students allowed to take up A2 level and pass the test, then it
would mean satisfactory completion of A2 level, and all the students who take
the assessment will be considered for making payment.
Page 8 of 34
iv. The remaining 60% of per student cost will be paid at this juncture.
v. If less than 60% of the number of students eligible for A2 level fail to clear the
A2 level then no payment will be made.
vi. If the bidder gives special training on its own cost to students to clear A2 level
and the success rate of A2 reaches 60%, then the remaining 60% of the per
student cost will be payable for the total students assessed.
16. Pre-training scrutiny: A pre-training scrutiny will be conducted by the Department on
the following items before content is installed and materials are disbursed:
a. Relevance and quality of digital content, course material, trainer manual and
workbook
b. Software compatibility with hardware data in colleges, OS and other applications
c. Trainers’ certificates (B1-B2) conforming to CEFR
d. Evaluation system
e. Format of Certificate
f. Methodology of training
Note: The items mentioned above will be scrutinized by an expert committee
designated by the Department. If found wanting in a particular area, the Department
reserves the right to ask the service provider to modify and/or provide those items.
17. SERVICE LEVEL AGREEMENT
a. Timelines for the Project:
Date of publishing Tender Document on e-Procurement platform
29th Oct. 2011
Pre-bid Meeting 05th Nov. 2011, 11.30 AM
Last date and time for submission of tenders
14th Nov. 2011, 5.00 PM
Date and time of opening of pre-qualification/ Technical bids
18th Nov. 2011, 11.30 AM
Date and time of opening of financial bids 22nd Nov. 2011, 11.30 AM
Place of opening of bids
Office of the Commissioner Department of Collegiate Education 2nd Floor, DTE Building Palace Road, Bangalore-560 001
Address for communication
The Commissioner Department of Collegiate Education 2nd Floor, DTE Building Palace Road, Bangalore-560 001
Page 9 of 34
b. Performance Schedule
A1 Level
Content Submission within 07 days from the date of issue of letter of intent
Content installation to be completed within 30 days from the date of issue of
letter of intent
Training in each college to start as soon as content installation is completed
Completion of training and A1 certification before the commencement of the
3rd semester (academic year 2012-13)
A2 Level
Content installation to be completed before the commencement of the 3rd
semester (academic year 2012-13)
Training in colleges to start soon after A1 certification
Completion of training and A2 certification before the commencement of the
4th semester (academic year 2012-13)
Note: Timelines subject to change according to the calendar of events of
universities of the respective colleges.
17.1 Penalty
Penalty would be imposed on successful bidders for not adhering to the time lines,
as follows:
I. Delay in signing the agreement would automatically lead to cancellation of
bid without further notice.
II. If there is a delay in issuing letter of intent (LoI) from the Department’s end,
then the time line will be adjusted for the period of the delay.
III. For non development of the content as mentioned in 17-b: 0.5% of the bid
amount for each day of delay.
IV. For non installation of content as mentioned in 17-b: 0.5% of bid amount for
each day of delay.
V. For non completion of training as mentioned in 17-b: 1% bid amount for each
day of delay.
VI. For not completing certification for A1 level and A2 level, as mentioned in 17-
b: 1% of bid amount for each day of delay.
Page 10 of 34
17.2 Performance of the Services shall be made by the Service Provider in accordance
with the time schedule specified by the Department in Clause 17-b.
17.3 If at any time during performance of the Contract, the Service Provider should
encounter conditions impeding timely performance of Services, the Service Provider
shall promptly notify the Department in writing of the fact of the delay, its likely
duration and its cause(s). As soon as practicable after receipt of the Service Provider
notice, the Department shall evaluate the situation and may, at its discretion, extend
the Service Provider time for performance with or without liquidated damages, in
which case the extension shall be ratified by the parties by amendment of the
Contract.
17.4 Subject to conditions of Force Majeure, if the Service Provider fails to perform the
Services within the period(s) specified in the Contract, the Department shall, without
prejudice to its other remedies under the Contract, deduct from the Contract Price,
as liquidated damages, a sum equivalent to 0.5% of the contract price of the
unperformed Services for each week or part thereof of delay until actual delivery of
training services, up to a maximum deduction of 10% of the Contract Price. Once the
maximum penalty is reached, the Department may consider termination of the
contract.
17.5 Any modification in any service level specifications will be at the discretion of the
department.
18. Termination for Default
The Department may, without prejudice to any other remedy for breach of contract, by
written notice of default sent to the Service Provider , terminate the contract in whole
or part, if the Service Provider fails to perform any or all obligation(s) under the
Contract.
a. If the Service Provider, in the judgment of the Department has engaged in corrupt
or fraudulent practices in competing for or in executing the Contract.
For the purpose of this Clause:
“Corrupt practice” means the offering, giving, receiving or soliciting of anything of
value to influence the action of a public official in the procurement process or in
contract execution.
“fraudulent practice” means a misrepresentation of facts in order to influence a
procurement process or the execution of a contract to the detriment of the
Borrower, and includes collusive practice among Bidders (prior to or after bid
Page 11 of 34
submission) designed to establish bid prices at artificial non-competitive levels and
to deprive the Borrower of the benefits of free and open competition.
b. In the event the Department terminates the Contract in whole or in part, the
Department may procure, upon such terms and in such manner as it deems
appropriate, Services similar to those undelivered, and the Service Provider shall
be liable to the Department for any excess costs for such similar Goods or Services.
However, the Service Provider shall continue the performance of the Contract to
the extent not terminated.
19. Force majeure:
The Service Provider shall not be liable for forfeiture of its performance security,
liquidated damages or termination for default, if and to the extent that, it’s delay in
performance or other failure to perform its obligations under the Contract is the result
of an event of Force Majeure.
For purposes of this Clause, “Force Majeure" means an event beyond the control of the
Service Provider and not involving the Service Provider’s fault or negligence and not
foreseeable. Such events may include, but are not limited to, acts of the Department
either in its sovereign or contractual capacity, wars or revolutions, fires, floods,
epidemics, quarantine restrictions and freight embargoes.
If a Force Majeure situation arises, the Service Provider shall promptly notify the
Department in writing of such conditions and the cause thereof. Unless otherwise
directed by the Department in writing, the Service Provider shall continue to perform its
obligations under the Contract as far as is reasonably practical, and shall seek all
reasonable alternative means for performance not prevented by the Force Majeure
event.
20. Bid processing fee:
Each bidder shall pay the bid processing fee as applicable for the e-payment through
four options namely:
1. Credit Card
2. Direct Debit
3. National Electronics Funds Transfer (NEFT)
4. Over The Counter (OTC) – designated axis bank branches located across the country.
It may be noted that payments submitted through cheque or demand draft shall not be
accepted.
Page 12 of 34
For further details regarding e-payment, e-procurement etc… the website
www.eproc.karnataka.gov.in may be consulted.
21. Earnest Money Deposit (EMD):
a. Each bidder shall pay Rs. 5 lakhs (five lakhs only) as the Earnest Money Deposit
through any of the four e-payment options mentioned above.
b. The Tenderer’s bid will be evaluated only on confirmation of receipt of the payment
(EMD) in the GoK’s central pooling a/c held at Axis Bank.
c. EMD amount will have to be submitted by the tenderer (EMD will be accepted only
in the form of electronic cash and will be maintained in the Governments central
pooling account at Axis Bank until the contract is closed)
d. The EMD of the successful bidder will be returned only after the bidder submits bank
guarantee. The Bid Security submitted by the Successful Bidder shall be released
upon furnishing of the Performance Bank Guarantee as security in the form and
manner as stipulated in the Agreement.
e. The EMD of the unsuccessful bidder will be returned only after finalization of tender
process. The Bid Security shall be returned to the unsuccessful Bidders within a
period of 8 (eight) weeks from the date of announcement of the Successful Bidder.
f. The Bid Security shall be forfeited in the following cases:
If the Bidder modifies or withdraws its Proposal except as provided.
If the Bidder withdraws its Proposal during the interval between the Proposal
Due Date
and expiration of the Proposal Validity Period;
If the Successful Bidder fails to provide the Performance Guarantee within the
stipulated time or any extension thereof provided by the Department.
If any information or document furnished by the Bidder turns out to be
misleading or untrue in any material respect.
22. Service Bid Evaluation:
The Department will evaluate whether the items proposed by service providers meet
the Service specifications given in the tender (Annexure 2)
23. Commercial Bid Format:
Page 13 of 34
Service providers shall quote all-inclusive prices (i.e. price inclusive of taxes, and all other
expenses) per item, in accordance with the format provided in (Annexure 3). The all-
inclusive price uploaded directly into the e-procurement portal will be taken as the basis
for evaluation of commercial bids. The rates quoted should take into account
concessions available for educational institutions.
24. Commercial Bid Evaluation:
The commercial quotes submitted by the qualified service providers will be opened in e-
Procurement software. The service provider that has quoted the lowest all-inclusive
cost would be termed as L1 price.
25. Award of contract:
a. The all- inclusive unit cost that evolves as L1, will be the final tender cost per unit.
b. The qualification/technical bids will be opened in e-Procurement software in the
presence of the bidders and no written intimation to this effect will be given to
individual bidders.
c. Department reserves the right to allocate colleges to the tenderers.
26. Miscellaneous:
a. The Department/Colleges will permit free entry and access to the authorized
personnel and trainers identified by the successful bidder to install digital content,
provide course material and impart training.
b. The successful bidder shall not sublet or assign or franchise the responsibility to any
other agency either in whole or in part.
c. The successful bidder shall be solely responsible for all acts of omission and
commission occasioned by his/her personnel in carrying out the terms of the tender.
d. The decision of the Department in the evaluation of the service/qualification bids
and financial bids shall be final.
e. The bidder should comply with such directions as the Department may issue from
time to time for successful completion of work.
f. The Department reserves the right to cancel the work order in the event of breach of
any terms and conditions stipulated therein.
g. If after the issue of the work order, it is proved that any of the information furnished
by the bidder that secured the contract is false, or that the bidder secured the
contract by misrepresenting facts, in whatsoever manner, the work order will be
Page 14 of 34
liable to be terminated forthwith and the Bank Guarantee shall be forfeited by the
Department without any notice. The decision of the Department in this regard shall
be final.
h. Changes in this tender, if any, will be updated from time to time on e-procurement
platform, but not beyond one day prior to the last day fixed for submitting the
tender.
i. The Department may at any time by written order given to the service provider,
make changes within the general scope of the contract in any one or more of the
following:
i. Course Content
ii. Colleges designated for ‘Angla’
iii. Kind/quality of services provided to Department
j. All decisions of the Department shall be final.
k. The specifications mentioned in Annexure-2 are the minimum standards required
and the service providers shall quote standards equivalent thereto or higher.
l. On completion of training, the materials provided for training by the service provider
will remain as the property of Department.
m. For further clarifications, contact details are as follows:
Dr. Manika Ghosh Special Officer, Department of Collegiate Education, Sheshadri Road, Bengaluru-560 001. Phone: Office-22343981, 9880158544 e-mail: [email protected]
27. Definitions of Terms:-
In this Contract, the following terms shall be interpreted as indicated:
“Department” refers to the Department of Collegiate Education which means, the
Department purchasing the Services;
“The Service Provider” also referred to as Tenderer, means a firm which is either
Proprietorship or a Partnership Firm or a Company registered under the Companies Act,
1956, or a Registered Society or a Trust which is engaged in providing similar nature of
“E-Procurement Platform” means a procurement platform of electronic media
comprising procurement process set up and managed by the State Government through
integrated internet enabled procurement tools incorporated by customization;
“The Contract" means the agreement entered into between the Department and the
Service Provider , as recorded in the contract Form signed by the parties, including all
the appendices thereto and all documents incorporated by reference therein;
“The Contract Price" means the price payable to the Service Provider under the Contract
for the full and proper performance of its contractual obligations;
The “Services” means training, assessment, evaluation and certification. It also includes
the content, course material, training manual, work book and / or other materials which
the Service Provider is required to supply to the Department under the Contract.
“College” means the Government First Grade Colleges of Karnataka as listed in
Annexure 5
“The Government” means the Government of Karnataka State.
“Day” means calendar day.
“Students” mean school students of class 9 and 10, students of pre-university,
undergraduate including Engineering, medical, B.Ed and Law courses.
28. General Conditions of the Contract
a. Settlement of Disputes: The Department and the service provider shall make every
effort to resolve amicably by direct informal negotiation any disagreement or
dispute arising between them under or in connection with the Contract.
b. If, after thirty (30) days, the parties have failed to resolve their dispute or difference
by such mutual consultation, then either the Department or the service provider
may give notice to the other party of its intention to commence arbitration, as
hereinafter provided, as to the matter in dispute, and no arbitration in respect of this
matter may be commenced unless such notice is given.
c. Any dispute or difference in respect of which a notice of intention to commence
arbitration has been given in accordance with this Clause shall be finally settled by
arbitration. Arbitration may be commenced prior to or after delivery of the Services
under the Contract.
d. Notwithstanding any reference to arbitration herein,
Page 16 of 34
i. The parties shall continue to perform their respective obligations under the
Contract unless they otherwise agree; and
ii. The Department shall pay the service provider any monies that is due
29. Limitation of Liability
Except in cases of criminal negligence or willful misconduct, and in the case of
infringement:
(a) The Department shall not be liable to the service provider, whether in contract,
tort, or otherwise, for any indirect or consequential loss or damage, loss of use, loss
of production, or loss of profits or interest costs, provided that this exclusion shall
not apply to any obligation of the Service Provider to pay liquidated damages to the
Department; and
(b) The aggregate liability of the Service Provider to the Department, whether under
the Contract, in tort or otherwise, shall not exceed the total Contract Price,
provided that this limitation shall not apply to the cost of repairing or replacing
defective equipment.
30. Governing Language:
The contract shall be written in English language. English language version of the
Contract shall govern its interpretation. All correspondence and other documents
pertaining to the Contract which are exchanged by the parties shall be written in the
same language.
31. Applicable Law:
The Contract shall be interpreted in accordance with the laws of the Union of India.
32. Notices
a. Any notice given by one party to the other pursuant to this Contract shall be sent to
other party in writing or by cable, telex or facsimile and confirmed in writing to the
other Party’s address.
b. A notice shall be effective when delivered or on the notice's effective date, whichever is later.
33. Taxes and Duties Service provider shall be entirely responsible for all taxes, duties, license fees, etc. as applicable, incurred until delivery of the contracted Service to the Department.
NOTE: THE COMMISSIONER OF COLLEGIATE EDUCATION RESERVES THE RIGHT TO CANCEL
THE TENDER AT ANY GIVEN POINT IN TIME WITHOUT GIVING ANY REASON WHATSOEVER.
Page 17 of 34
ANNEXURE 1
QUALIFICATION CRITERIA4
1. The tenderer’s firm shall be a sole proprietorship/ registered partnership/ Private
Limited/ or Public Limited Company/ Society/ Trust and not a consortium.
Enclosed Documents required:
a) If a tenderer is a sole proprietorship; then an affidavit declaring it
b) If a tenderer is a partnership; then a copy of the registered partnership deed of the
firm
c) If a tenderer is a Private Limited or Public Limited Company; then a copy of the
Memorandum and Articles of Association of the Company and Certificate of
Incorporation
d) If a tenderer is a Society; then a copy of the bylaws for Regulations of the Society
with Certificate of Incorporation
e) If a tenderer is a Trust; then a copy of the trust deed
f) If a tenderer is any other organization; then such documents as deems fit.
2. The Tenderer shall be engaged in the business of imparting coaching/training students
in English Language for a minimum period of three years (2008-09, 2009-10 and 2010-
11)
Documents Required:
a. Copies of experience certificates/work orders from the organization for which
students training in English language has been provided
and/or
b. Proof of the company conducting training for individual students in English language
3. The tenderer should have trained:
1. At least 10,000 students in Spoken English in the year 2010-11
or
2. At least 5000 students in Spoken English in each year 2009-10 and 2010-11
or
4 All documents should be duly attested by Notary/CA as required.
Page 18 of 34
3. At least 3500 students in Spoken English in each year 2008-09, 2009-10 and 2010-11
Documents Required:
o Copy of the experience certificates/work orders from the organizations
concerned to prove the above
4. The turnover of the tenderer shall be:
a. Not less than 3 crores in the year 2010-2011;
or b. Not less than 2 crores in each of the year, 2009-10 and 2010-11
or c. Not less than 1 crore in each of the year, 2008-2009, 2009-10 and 2010-11
Documents Required:
o Copies of the Audited Balance Sheet
5. The tenderer shall have the domain knowledge of developing digital content in English
and any other Indian language for Bilingual Training
Documents Required:
o Copies of work orders/affidavits to substantiate the above
6. The tenderer shall have:
a. A minimum of 4 experts who have been involved in developing bi-lingual content for
Spoken English and teaching experience in English for five years and
b. A minimum of 50 empanelled trainers
Documents Required:
o CVs of 4 Experts with copies of supporting documents
o List of empanelled trainers
7. The tenderer shall have:
Agreement or MoU for assessing students with a certifying body like Cambridge ESOL or
its equivalent.
Documents Required:
o A copy of the relevant document
Additional Compulsory Documents Required:
I. A copy of the Permanent Account Number (PAN card)
Page 19 of 34
II. Copies of the Income Tax Returns for the past three years
III. A copy of the Service tax Registration Certificate.
IV. Copies of the document/affidavit to prove the ownership rights of course
content (digital and printed)
V. Copies of the credentials of the certifying agency as per para-2, note-2.
Page 20 of 34
ANNEXURE-2
1. SERVICE SPECIFICATIONS:
The ‘Angla’ Skill Development Programme in Spoken English to be imparted for first year
undergraduate students of Government First Grade Colleges in Karnataka is as follows
a. 50 hours of training for A1 Certification and 50 hours of training for A2 Certification
- totally 100 hours of training to be imparted
b. Both the certifications to be undertaken by Cambridge ESOL or its equivalent
c. 25% Computer based training and 75% Instructor Led Training
d. General holidays/Sundays can be leveraged in consultation with the principal of
colleges by the Training Agency, to conduct training
e. It is unlikely that every college will have 40 computers. Yet, every student has to
get one hour /week of CBT exclusively. Thus, a single trainer may have to work for
more hours in the computer lab to ensure 1:1 student- computer ratio.
f. Any change in trainers employed shall be informed to the Department for
concurrence.
2. The Digital Content, Course Material, Trainer Manual and student Work book should
conform to standards set by CEFR or its equivalent.
3. Digital Content should comprise:
a. Simple menu technology
b. Inbuilt feedback
c. Interesting clippings, animation, readable font, appropriate use of color and music
d. Licensed and compatible software / digital content to be installed
4. The content and activities among digital content, workbook, course material, and trainer
manual should correspond.
5. One copy of course Material/Work Book should be given to each student and a Trainer
Manual to the Trainer and a copy of each to be given to the college.
6. Training Methodology and duration:
a. Training should be modular comprising of interactive, user friendly, culture specific,
technology aided pedagogy, wherein 25%of Training would be Technology Aided
learning, the remaining 75% should be Instructor led, experiential training.
b. Training Schedules to be drawn in consultation with the college Principal
c. The training batch size not to exceed 40.
Page 21 of 34
d. A1 level certification conforming to CEFR standards or its equivalent, to be provided
at the end of 50 hours of A1 level training. Special training to students who could not
clear A1 may be given to clear the same.
e. A2 level certification confirming to CEFR standards or its equivalent, to be provided
at the end of 50 hours of A2 level training. Special training to students who could not
clear A2 may be given to clear the same.
7. Evaluation: Continuous Evaluation and testing to assess performance of students to be
conducted as follows:
(a) Review of performance after completion of each chapter.
(b) Final evaluation of students after completion of each level of training.
8. Certification: Proficiency certificates of A1 and A2 levels to be provided through
CAMBRIDGE-ESOL or its equivalent agency.
9. Third Party Evaluation: DCE will undertake third party evaluation of the ‘Angla’ Project,
through a reputed agency.
10. Expected Training Outcome:
Skills that student should develop by the end of A1 level:
o Can understand and use basic phrases and familiar day to day expressions
o Can introduce oneself and respond to simple questions regarding personal
details
o Can interact in a simple way when pace of conversation is slow and clear
Skills that student should develop by the end of A2 level:
o Can carry on simple conversations in grammatically correct sentences in
o Neutral /Indian accent to areas of immediate relevance
o Can communicate in tasks involving exchange of information in routine and
familiar matters
o Can describe in simple terms various aspects of his/her background
o Can read and comprehend simple texts
11. Content Outline:
a. A1 level
i. LSRW components- with more focus on Listening and Reading
ii. 10 Language Functions:
Greeting, Introducing, Requesting, Seeking Information, Inviting, Expressing Likes and Dislikes, Offering Help, Instructing and Describing.
iii. Conversational skills in basic domains
iv. Contractions
Page 22 of 34
v. Basic English Vocabulary-200 words
vi. Pronunciation
vii. Tenses, Parts of Speech, Subject Verb Object agreement with special reference to Speaking Skills(Grammar in Use)
viii. Common errors while speaking
ix. Short Audio and Video clips suitable for beginners
b. A2 level
i. LS R W Components- stress on speaking with reference to proper sounds and accent