DR. DEB OSBORN CAREER COUNSELING INTAKE INTERVIEW
Jan 03, 2016
D R. D E B O S BO R N
CAREER COUNSELING INTAKE INTERVIEW
SIMILAR TO “REGULAR” INTAKE INTERVIEWING
• Main Purpose:• Understand the concern, underlying emotions and fears,
barriers and supports
• Other purposes:• Gather information• Identify needs/problems• Identify contributors to the problem• Determine barriers (perceived/real) and supports• Diagnose (possibly)• Identify negative/dysfunctional thoughts• Develop preliminary goals
COUNSELING SKILLS NEEDED
• Basic listening skills• Reflection of feelings, paraphrasing, summarizing,
confronting, silence, clarifying, open-ended questions (but not too many – don’t make it an interview), pacing
• Career counseling knowledge• Tools for self-knowledge• Tools for occupational knowledge• Tools for job search• A plan (career theory)
POSSIBLE CAREER PROBLEMS
• Career/major choice or change• Expanding/narrowing career or educational
options• Negative career thinking• Job search (resume, interviewing, networking)• Pre-foreclosure on options• Underemployment, unemployment• Career transitions (self/partner)• Issues suggested by career theory:• Holland-incongruence• PEC – lack of fit, values not valued• CIP-dysfunctional thinking
OTHER CAREER PROBLEMS
• Mental health issues – which came first?• Anxiety, depression, self-esteem• Personality disorders
• Disability• Discrimination
INTAKE INTERVIEW SEQUENCE
1. Welcome2. Confidentiality3. Current status4. Life roles/potential conflict5. Problems interfering with career development6. Develop goals and objectives
SAMPLE INTAKE QUESTIONS
• What brings you by?• What options are you considering?• How do you typically go about making decisions?• How would you like this decision to be different?• What role has your family played in how you see yourself and your options?• What role has your culture played in how you see yourself and your options?• What other factors are important to you as you are making this career
decision? • What do you think is keeping you from making a career decision/reaching
your goal? • Ideally, what would you like to accomplish by the end of our last session?• Tell me about your occupational and educational history• What are your current plans?• If you had to choose today, what would you choose? • Other supports• Other issues-depression, anxiety, poverty, discrimination?• At this point in my career development I am trying to…”?•
ADDITIONAL SESSIONS
• Working sessions• Assessment• Information/research• Goal setting• Job search (mock interviewing)
FIRST SESSION – DO’S
• Go over purpose of the sessions• Confidentiality• Use basic counseling skills• Get a clear picture of their expectations• What do they want to occur by the last session? Is it
reasonable?
• Determine a goal for meeting• Ask pertinent questions• End on time
FIRST SESSION – DON’TS
• Chew gum• Look unprofessional• Forget about confidentiality• Forget to record (test first!)• End too early or go over time limits• Leave without a clear goal in mind• Ask too many questions• Forget your basic counseling skills• Rush or panic
Remember – you are getting their story!!!
THE STORIED/NARRATIVE
APPROACH
NARRATIVE/STORIED APPROACH
• Constructivist Approach
• Differs from traditional approach
• Post-modern approach
ASSESSMENT IN THE NARRATIVE APPROACH
Occupational identities created, not discovered
Quantitative Qualitative
ARE THERE PATTERNS?
Yes, but….
“A pattern is always interesting but a pattern interrupted is much more interesting.” -Vincent Versace
OPENING SEQUENCE
1. Questioning2. Asking3. Explaining4. Agreeing5. Identifying
STORIES
STEPS OF STORY CONSTRUCTION
Co-construct
Deconstruct
Construct
START WITH A LIFELINE (CO-CONSTRUCT)
X X
Birthdate Today’s
date
1. How much of your lifeline represents birth-graduation? Mark it, and write graduation date.
2. Continue with lifeline to present.3. Future?
ROLE OF COUNSELOR
Track story development
Note limits
Explore alternative stories
Ask influencing ?s
SAMPLE OF INFLUENCE QUESTIONS
DefiningMoments
Sparkling Moments
OPENING
SPACE
Peopled stories
Preferences Constructionbegins
Going in YourPreferred
Direction?
Choose
What would your grandmother say?
REFLECTIVE QUESTIONS
• What does that experience say about what's important to you?
• What is the significance of that moment in your life?
• What have you learned from that experience?”
DECONSTRUCTIONHistory
Chapters
Opening spaces
• Find exceptions• Use the missed
opportunities• Imagine different
experiences• Identify different
points of view• Future orientation
CONSTRUCTION –EXPLORE LIFE ROLES
Current/potential roles (family, student, worker, leisure, community)
FINISH WITH A GOAL MAP
CAREER STYLE INTERVIEW
1. “How can I be useful to you?”
2. Holland types3. Success formula4. Questions – Take notes!
5. Other questions… (see Blackboard)
EARLY MEMORIES
Three
Feelings
VICTORY
Action VerbHeadline
SUMMARIZING PROCESS
Counselor quietly reviews notes• Repeated words, phrases, interests• Note action words• Themes• Potential Holland types
SHARE/VERIFY IMPRESSIONS
Next steps?
Does reflection fit?
Both share