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Downtown Redevelopment Authority PUBLIC RELATIONS PROGRAMMING TO CONNECT DOWNTOWN MERCHANTS, SERVICES AND EVENTS WITH WKU STUDENTS, FACULTY AND STAFF
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Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

May 21, 2018

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Page 1: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

Downtown Redevelopment Authority PUBLIC RELATIONS PROGRAMMING TO CONNECT DOWNTOWN MERCHANTS, SERVICES AND EVENTS WITH WKU STUDENTS, FACULTY AND STAFF

Page 2: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

PRESENTATION OUTLINE •  Executive Summary •  Research Findings •  Case Studies •  Key Publics •  Organizational Goal •  Action Strategies •  Next Steps

“I might go downtown if more places offered WKU student discounts. Some do, but not that many.”

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EXECUTIVE SUMMARY •  Bowling Green has been unable to find a

sustainable connection – a “cultural bridge” - between WKU and the downtown area.

•  Key Issues: 1.  Development of metro area/business district 2.  Disjunct downtown brand identity 3.  Competing organizations and interests 4.  Perceived value of student contribution 5.  Student safety and law enforcement culture

Page 4: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

RESEARCH FINDINGS •  PRIMARY: •  Proximity of the downtown area to campus is appealing •  Lack of events and attractions in the downtown area •  Not much to do if you’re under 21

•  Safety is a concern for many students •  Police in the downtown area are harassing and bothersome •  Not a single WKU student interviewed directly mentioned

shopping or retail stores in the downtown area

“The people there typically aren’t college students. It’s more targeted for adults”

Page 5: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

RESEARCH FINDINGS •  SECONDARY: •  Downtown must maintain a strong sense of place that is safe and

walkable •  A team of business & community leaders, who are willing to work, is

vital to a successful downtown •  Food and beverage is replacing traditional retail •  People expect & prefer to walk •  Universities are major influencers on downtown because they create

opportunities for the downtown experience •  Without the participation of a university, downtowns generally do not

see as much success •  The presence of ample pedestrian traffic is key to a downtown’s

success

“There are a lot of things to do if you are over 21. But it would be nice if there were more things for people under 21 to do.”

Page 6: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

Secondary Sources

Page 7: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

CASE STUDIES

“Nothing sticks out or looks cool. And there is no live music. Live music is crucial.”

Eastern Kentucky University

“The Maroon Mile”

Page 8: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

CASE STUDIES

Bowling Green State University

BGScene.com

Page 9: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

CASE STUDIES

“We will not let a few individuals who only want to drink ruin the festive atmosphere we are trying to create.”

WKU Message On Tailgating - 2009

Page 10: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

CASE STUDIES Big Red’s Roar Homecoming, 2013

Page 11: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

CASE STUDIES

Forbes Magazine, 2014

Bowling Green in the news as a top

place to retire

*low walkability cited as the only negative

Page 12: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

CASE STUDIES

We’d rather see Bowling Green

on this list!

Page 13: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ORGANIZATIONAL GOAL

To increase revenue opportunities for Downtown Merchants Association members by aligning merchant products, services and events with WKU students, faculty and staff.

Page 14: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ORGANIZATIONAL GOAL

For WKU: Potential increase in student recruitment and retention

Page 15: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

KEY PUBLICS •  WKU Students •  Downtown Merchants Association Members

Secondary Publics •  WKU Faculty and Staff •  WKU Administrators •  City/County Administrators and Officials

Page 16: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES •  Facilitate communication/coordination between Downtown

Merchants Association members, WKU representatives, and the Downtown Redevelopment Authority.

•  Create a cultural bridge between WKU students and The District merchants by instituting community characteristics that bring students to a Downtown Entertainment District.

•  Increase awareness and participation among WKU students, faculty and staff in cultural/entertainment opportunities in The District.

Page 17: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES

•  Facilitate communication/coordination between downtown business owners/employees, WKU representatives, and the Downtown Redevelopment Authority.

•  Private LinkedIn/Facebook pages for downtown business owners, WKU representatives, and the DRA to communicate/collaborate in real time.

Page 18: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES

•  Facilitate communication/coordination between downtown business owners/employees, WKU representatives, and the Downtown Redevelopment Authority.

•  Updated DRA website, including the self-service functionality for The District business owners to contribute content and events to the site.

Page 19: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES

•  Facilitate communication/coordination between downtown business owners/employees, WKU representatives, and the Downtown Redevelopment Authority.

•  Full-time DRA and DMA board participation by a WKU student representative.

Page 20: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES

•  Facilitate communication/coordination between downtown business owners/employees, WKU representatives, and the Downtown Redevelopment Authority.

•  Engage WKU’s Small Business Development Center in hosting meetings/seminars with DMA members.

Page 21: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES

•  Facilitate communication/coordination between downtown business owners/employees, WKU representatives, and the Downtown Redevelopment Authority.

•  Host quarterly DRA/DMA/WKU Mixer to update plans/programming and build relationships that foster collaboration and coordination.

Page 22: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop
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ACTION STRATEGIES •  Create a cultural bridge between WKU students and The

District merchants by instituting community characteristics that bring students to a Downtown Entertainment District.

•  Rue de la Red is designated a safe walking path for students to take to and from the downtown area. •  College Street from Cherry Statue to Circus Square Park (1.3 miles) •  Theme-designed street banners and signage designate Rue de la Red

for students, faculty and guests. •  Banner sponsorship opportunities for DRA/DMA members.

Page 25: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES •  Create a cultural bridge between WKU students and The

District merchants by instituting community characteristics that bring students to a Downtown Entertainment District.

•  Educate WKU students on civic responsibility and the legal realities of alcohol intoxication and destructive behavior •  Master Plan Workshop •  Coordinate and collaborate with B.G. and WKU law enforcement

officials to resolve issues without arrests/harassment when possible

Page 26: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES

•  Create a cultural bridge between WKU students and The District merchants by instituting community characteristics that bring students to a Downtown Entertainment District.

•  Introduce collaborative branding opportunities and events that better connect the WKU Campus and The District

Page 27: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop
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Page 31: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES

•  Increase awareness and participation among WKU students, faculty and staff in cultural/entertainment opportunities in The District.

•  Connect WKU student, faculty and staff to The District website through new mobile app and targeted social media channels.

Page 32: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES •  Increase awareness and participation among WKU students,

faculty and staff in cultural/entertainment opportunities in The District.

•  Rue de la Red Kickoff Event •  Two-day event beginning Spring, 2015 •  Battle of the Bands format featuring local/regional talent •  Partner with local/regional radio stations

Page 33: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES •  Increase awareness and participation among WKU students,

faculty and staff in cultural/entertainment opportunities in The District.

•  The District Night •  One-evening event beginning late Fall, 2014 •  Celebration of completing the first semester of college •  Partner with downtown restaurants/shops/theater •  Reservations-only event limited to WKU freshman class

Page 34: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

ACTION STRATEGIES

•  Increase awareness and participation among WKU students, faculty and staff in cultural/entertainment opportunities in The District.

•  Small Business Internship Initiative •  Collaborative program connecting The District businesses with WKU

students seeking internships

Page 35: Downtown Redevelopment Authority - WKU · Downtown Redevelopment Authority. ... • Engage WKU’s Small Business Development Center in hosting meetings/ ... • Master Plan Workshop

NEXT STEPS •  Gain input/approvals from all plan stakeholders •  Planning and coordination for specific strategies/tactics •  Activating online and social media strategies •  Creating campaign awareness •  Coordination/collaboration with local organizations and

business owners •  Additional research: •  Student/faculty/staff contribution to downtown economy •  Continuing research on student attitudes/beliefs toward

downtown activities, events and organizations.

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