© Copyright Dr. Barbara M. Fossum 2001 - 2003 Business Planning Session Two STC 396 Technology Enterprise Design and Implementation
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Business Planning
Session Two
STC 396Technology Enterprise Design and
Implementation
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Learning Outcomes
Describe new-venture business planning as a necessary process
Defend the importance of venture planning prior to business planning
Defend the importance of addressing uncertainty in the new-ventures business plan
© Copyright Dr. Barbara M. Fossum
2001 - 2003
First, let’s address some issues or questions surrounding new-venture business planning . . .
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Must you write a business plan?
Enables the determination of whether the proposed business is possible and worth the effort
Provides the strategy and mechanism to test assumptions and change course as required
Source: Block and MacMillan, Corporate Venturing
© Copyright Dr. Barbara M. Fossum
2001 - 2003
“Realize that business plans are everything and nothing.”
John Nesheim, High-Tech Startup, 2000
What does Nesheim mean?
© Copyright Dr. Barbara M. Fossum
2001 - 2003
What are the Differences?
Independent versus corporate venture plan:
(Corporate) Strategic relationship with parent firm
Others?
© Copyright Dr. Barbara M. Fossum
2001 - 2003
What are the Differences?
Plans for new venture versus ongoing operation:
New venture plans include actions to test assumptions
– New ventures -- relatively unknown and unstable environment
– New ventures – shifting assumptions and reactions
Others?
© Copyright Dr. Barbara M. Fossum
2001 - 2003
New-Venture Planning Subprocess
1. Identify important events and actions that must occur
2. Determine sequential dependencies of events and actions
3. Develop a critical path milestone chart
4. Identify significant “go/no go” assumptions
5. Develop additional test actions for critical assumptions as needed
6. As events occur, change assumptions and planned future actions as necessary
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Candidate Milestones
1. Completion of concept and product testing
2. Completion of feasibility study
3. Product development
4. Pilot testing
5. Market testing
6. Production startup
7. Bellwether sale
8. First competitive response
9. Reaching breakeven volume
Source: Block and MacMillan, Corporate Venturing
© Copyright Dr. Barbara M. Fossum
2001 - 2003
A New-Venture Business Planning Process
1. Determine information/knowledge requirements2. Gather information/create knowledge3. Enhance the business model4. Create the launch plan
1. Define actions, milestones required for launch and early growth2. Carefully document assumptions3. Develop actions to test assumptions
5. Execute the plan1. Perform actions2. Test assumptions
6. Adapt1. Change course if necessary2. Cycle back to any step
1.0 2.0 3.0 4.0 5.0 6.0
© Copyright Dr. Barbara M. Fossum
2001 - 2003
What is the relationship between a business plan and a business model?
Value Proposition or Value Cluster
Marketplace Offering
Resource System
Financial Model
Rayport, Jeffrey F. and Bernard J. Jaworski. “Business Models” in E-Commerce. NY: McGraw-Hill, 2001.
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Relation to key factors?
Pain – Big value provided
customer Solution
– Clearly addresses pain
– Innovation Market
– Size, growth, ancillary opportunities
Customer– Is reachable, and will buy
Team– Execution skills
Sustainable competitive advantage
Ability to make money Window of opportunity
© Copyright Dr. Barbara M. Fossum
2001 - 2003
FACTOR t
CONTENT (MIDDLE)The Pain (problem
addressed or "wow" product)
Key factor: value creation. The presentation makes clear that the product or service creates value in the marketplace (meets a real need, solves a burning problem) at a price customers will pay. The payback is obvious and it occurs within one year. Do not overstate the impact of the product or service.
SolutionThe presentation clearly describes what the envisioned product/service is and does.Key factor: uniqueness, innovativeness. The presentation makes clear that the envisioned product or service has innovativeness and/or uniqueness (based on some proprietary aspect). Product has low barriers to adoption.
Customers The presentation makes clear who the initial customer is, and includes characteristics of the customer and examples. Customers are reachable.
Market
Key factor: a market. The presentation makes clear that there is a large and growing market for product/service. The presentation includes a brief description of the market and industry.-- The target market is clear.-- The source of/rationale for market size is credible.-- The market growth rate is realistic.-- The projected market potential is adequate to support the business and provide the return to stakeholders.-- The market is emerging or fragmented, and imperfect. -- There are barriers to entry.Key factor: timing. The presentation makes clear that a window of opportunity exists.
CompetitionThe presentation clearly defines/shows that the team knows who the competition is, and provides the key characteristics and differentiators of the competitors, relative to what is important to the customer.Do not dismiss the competition. Do not list only the obvious competitors. Do not miss a key competitor.
Competitive advantage
The presentation clearly defines the competitive advantage of the product or service offering, including possible barriers to entry by the competition.The presentation clearly shows that the venture can sustain a competitive advantage. Key factor: sustainable competitive advantage. The presentation clearly states what is or will be the intellectual property (IP) protection be for the product/service or the enabling technology.
R & D and Product Development
The presentation describes clearly:-- Current product or service development status -- What must be done to get it market-ready-- The risk of any enabling technology development remaining-- Ability to continue to produce innovative products-- Competitive advantage in these processes.
Production or Operations
The presentation clearly states how the team will build the product or provide the service.The presentation describes clearly:-- The team's ability to produce the products and services in adequate quantity, at acceptable quality and at competitive or targeted cost-- Any outsourcing of non-core-competencies or non-core technologies for production or logistics.
Distribution and Sales Channels
The presentation describes clearly:-- The team's ability to get the product to the customer with a reasonable distribution plan-- Extent to which channels can be controlled.
Financials and Funding
Requirements
The presentation describes cleary how the team will make money in the business. Key factor: financial viability.-- The first-year sales projections are realistic-- The cash flow fits with funding needs-- The profit and loss projections make sense-- The balance sheet projections make sense-- The funding requirements and projected use of funds are reasonable-- A sufficient return to stakeholders is shown.The presentation clearly articulates the key assumptions on which the financials are based.
Relation to Mid-Level Venture Screening Criteria?
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Let’s look at the following traditional new-venture business plan template to see how well it fits:
Your context Uncertainty
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Business Plan Outline Cover sheet Table of contents Executive summary Industry, company, products and services Market research and analysis Economics of the business Marketing plan Design and implementation plans Manufacturing and operations plan Management team Overall schedule Critical risks, problems, and assumptions Financial plan Proposed company offering Appendices
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
The Cover Sheet
Contents Contact
information Tracking
number
Suggestions Keep the tracking
number low
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Second Page
“The business plan has been prepared by management to be used in the operation of the company. The data contained herein are confidential and proprietary and only for use by management. By acceptance hereof, the recipient of this Business Plan agrees that neither he, she, it, nor any of its officers, directors, employees, agents, associates or affiliates, will divulge to any other party any information contained herein or any notes, summaries or analysis derived there from, reproduce or redistribute this plan in whole or in part, and agree further to return this Business Plan promptly to the Company upon request.”
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Table of Contents
Contents Page numbers
and corresponding headings
Suggestions Include the titles of
exhibits, tables, charts etc. if you list them.
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Executive SummaryContents Business concept and
the business The opportunity and
strategy The target market and
projections Competitive
advantages The economics,
profitability, and harvest potential
The team [The offering]
Suggestions Three-page max Expanded version of
elevator speech 3/4 page focus on
management
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Clarification
Executive summary of a business plan -- less than or equal to 3 pages
Another use of the term “Executive Summary” – a “dehydrated” business plan -- 5 to 10 pages
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Industry, Company, Products and Services
Contents The industry The company and
the concept The products or
services Entry and growth
strategy
Suggestions Show trends Use charts and
graphs
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and
Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Market Research and Analysis
Contents Customers Market size and
trends Competition and
competitive edges
Estimated market share and sales
Ongoing market evaluation
Suggestions Show trends Use charts,
tables and graphs
Use geographical segmentation ++
Show size in monetary figures and units
Explain surveys
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Market Research and Analysis
Contents Competition
and competitive edges
Suggestions Provide lots of info
on each Use appendix for
extra detail (e.g., brochures)
On matrix, note features carefully
Clarify your uniqueness relative to EACH competitor
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Market Research and Analysis
Contents Estimated market
share and sales
Suggestions Show trends Use charts, tables
and graphs Use geographical
segmentation ++ Show size in
monetary figures and units
Explain surveys
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Economics of the Business
Contents Gross and operating
margins Profit potential and
durability Fixed, variable and
semi-variable costs Months to breakeven Months to reach
positive cash flow
Suggestions Link to the market
analysis via your revenue (sales) projections and selling price
Factor in your sales cycle, “close” cycle
Show breakeven as a % of market share
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Marketing Plan
Contents Overall marketing
strategy Pricing Sales tactics Service and
warranty policies Advertising and
promotions Distribution
Suggestions Describe pricing
strategy Describe
partners Include
promotion budget
Provide details
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Design and Implementation Plans
Contents Development
status and tasks Difficulties and
risks Product
improvement and new products
Costs Proprietary
issues
Suggestions Specify actions
for market readiness
Discuss risks specific to development
Explain releases in terms of the market
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation
Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Manufacturing and Operations Plan
Contents Operating cycle Geographical
location Facilities and
improvements Strategy and
plans Regulatory and
legal issues
Suggestions Provide sources for
key costs If you outsource,
describe how you will manage the quality
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Management TeamContents Organization Key management
personnel Management compensation
and ownership Other investors Employment and other
agreements, and stock option and bonus plans
Board of directors Other shareholders, rights
and restrictions Supporting advisors and
services
Suggestions Include relevant
skills, experience and accomplishments
Put full resumes in an appendix
Identify gaps
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Overall Schedule
Contents Schedule
Suggestions Use a timeline to
show major business and technology events
Include a milestone chart
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Critical Risks, Problems and Assumptions
Contents Risks Known problems Assumptions
Suggestions Summarize the
risks in a table: risk or potential problems, mitigation, risk level
Discuss each risk thoroughly
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
The Financial Plan
Contents Actual income
statements and balance sheets
Pro Forma income statements
Pro Forma balance sheets
Pro Forma cash flow analysis
Breakeven chart and calculation
Cost control Highlights
Suggestions Statements are put
in an appendix, with summary at the beginning
Discuss the statements in this section of the plan
Include a summary chart in this section : units sold, revenue, expenses, cash flow for each of three years
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Proposed Company Offering
Contents Desired
financing Offering Capitalization Use of funds Investor’s return
Suggestions Include a
traditional sources and uses of funds statement
Do not specify amount of equity to be “given” for the investment
Cover Sheet
Table of Contents
Executive Summary
Industry, Company, Products and Services
Market Research and Analysis
Economics of the Business
Marketing Plan
Design and Implementation Plans
Manufacturing and Operations Plan
Management Team
Overall Schedule
Critical Risks, Problems and Assumptions
Financial Plan
Proposed Company Offering
Appendices
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Miscellaneous
Terms of license Descriptions of lab trials or approvals Explanations of charts, tables, diagrams
etc. A formal ending
© Copyright Dr. Barbara M. Fossum
2001 - 2003
According to Nesheim, what is the most important, but most poorly
communicated, factor in most plans?
Do you agree?
© Copyright Dr. Barbara M. Fossum
2001 - 2003
“Essentially, every new venture is an industrial experiment (with the assumptions being the hypotheses), and the experiment must be designed to ensure that the hypotheses are tested.”
Block and MacMillan, Corporate Venturing, 1995
What do Block and MacMillan mean?
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Will your plan include these elements?
Go/no-go assumptions and the basis for them
Action plans and objectives, with defined milestones to test go/no go assumptions in each area
Sensitivity analysis (how certain contingencies will impact the venture)
Definition of failure
© Copyright Dr. Barbara M. Fossum
2001 - 2003
Learning Outcomes
Describe new-venture business planning as a process
Defend the importance of venture planning prior to business planning
Defend the importance of addressing uncertainty in the new-ventures business plan