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Brandon Murphy, EVP Chief Strategy Officer Saya Heathco, Planning Director squared @22squared
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DOTPS for M2Moms FINAL

Jan 21, 2018

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Page 1: DOTPS for M2Moms FINAL

Brandon Murphy, EVP Chief Strategy OfficerSaya Heathco, Planning Director

squared

@22squared

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22squared © 2014. All Rights Reserved. 2

AMERICAN DADS PITCHING IN

More US fathers are rolling up their sleeves to change diapers and read bedtime stories to their children, a government survey finds.

- Center for Disease Control and Prevention

THE NUMBER OF STAY-AT-HOME-DADS CONTINUES TO RISEAccording to a new report from the Pew Research Center, the number of fathers who stay at home to care for their little ones has nearly doubled since 1989.

- WhatToExpect.com

Washington, D.C. News

MEN ARE MANNING UP AT THE GROCERY STOREAccording to a new survey, the days of women doing a majority of the shopping for the family are over.

Gulf News:

NEW DADS TAKE ON DIAPER DUTY

USA Today:

DADS WANT MORE DIAPER CHANGING TABLES

Today.com:

DADS TODAY ARE LESS CONCERNED WITH BRINGING HOME THE BACON AND MORE INVOLVED WITH FRYING IT UP IN A PAN.

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22squared © 2014. All Rights Reserved.

WOMEN’S PURCHASES

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22squared © 2014. All Rights Reserved.

MEN’S PURCHASES

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They cook together,

drive together, parent together

and share a bathroom.

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22squared © 2014. All Rights Reserved.

CULTURAL REALITY

Household shopping is an art form - a strategic and

savvy process.

CONSUMER REALITY

Gender no longer dictates household responsibility.

It’s all hands on deck.

THEY WORK TOGETHER

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METHODOLOGY

Married men and women with children, with an annual household income of $50K+

Secondary ImmersionMintel, Experian Marketing Services, national news sources

Real-Time Polling StudyNov-Dec 2013 online study among 298 qualified adults

In-Person + Skype Interviews20 in-depth interviews with a nationally diverse sample of adults/couples

Shopping Expert InterviewAli Lipson, Senior Retail & Apparel Analyst at Mintel

Quantitative Studies500 qualified adults per survey (Wave 1: Feb, Wave 2: July)

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team shopping [teem shop-ping]noun

1. The shared and often unspoken process of dividing planning and shopping responsibilities to survive in today’s dual-everything lifestyle.

2. The way couples actually shop.

3. A hugely untapped opportunityfor any brand or retailer of household products.

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It’s a subconscious process

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72%say: “I am the

primary shopper for our household”

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82%of their spouses

share responsibility

when really...

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Making it work

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Effective teams communicate well and often

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57%have to call or text their spouse for clarification

while shopping

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“I’m like a computer—I buy what’s on the list, and if something isn’t in the store, I panic. Then I have to read her mind

on what to buy.” - Male, 31

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Emotions driving the team dynamic.

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THEYCOMPLEMENT

EACHOTHER

56% of health-focused shoppers have health-focused spouses

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THEYBALANCE

EACHOTHER59% of impulsive

shoppersdescribe their

spouses as habitual

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THEY KEEP EACH OTHER

ACCOUNTABLE

79% of respondents are satisfied with their spouse's involvement

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“IT’S A BADGE OF HONOR TO HELP MY FAMILY”

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would feel sad, disappointed or guilty if their spouse did all the

household shopping.

58%

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of women worry their husbands will get something

wrong when shopping

29%

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“I would like him to pay more attention

to the actual brands we use.”

FROM HER PERSPECTIVE

0%

20%

40%

60%

80%

He’s Creative

He’s Impulsive

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0%

30%

60%

90%

I’m Creative

I’m Impulsive

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“She’s a creature of habit; sticks to the

basics. I’m more willing to try new things.”

FROM HIS PERSPECTIVE

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Both teammates want to balance the other’s shopping needs without sacrificing their own.

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Not all teams look alike.

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STRESSED SURVIVORS

LEADERS-FOLLOWERS

INDEPENDENTSAD-

LIBBERS

SEASONED VETS

DIVIDE & CONQUERORS

“We’re pretty formulaic in how we tackle the shopping. Not a lot of mystery and it works well.”

“I try not to give him too much—it’s easier to just do it

myself.”

“We have a great system—she creates

the list and I shop. She knows what we

need and when.”

“Whoever is available to make the

shopping run takes responsibility.”

“ I just want to get in and out. He’s rushed

because he hates being there.”

“He’s bad about telling me when

he needs something, so I don’t know

to buy it.”

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Being a team-friendly brand.

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Improve team communication

Eliminate shopping ambiguity

Make tools more shareable

Encourage joint shopping trips

Manage CRM by team type

Make teamwork fun

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Why we care(and you should too).

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22squared © 2014. All Rights Reserved.

Those who shop your store as an effective

team are

20%+ more likely to love

shopping there

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REGARDLESS OF HOUSEHOLD CATEGORY

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Lift for effective

teams

Mass Electronics Club Home Imp Grocery Furniture C-Store Cars

% who love to shop

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22squared © 2014. All Rights Reserved. 41

Brandon MurphyEVP, Chief Strategy Officer

Saya HeathcoPlanning Director

22squared.com/teamshopping@22squared #TeamShopping #M2Moms