REFUGEE HEALTH CONNECT Building patient centred primary health care through partnerships and research Donata Sackey (Senior Program Manager) Mater UQ Centre for Primary Health Innovation Luke Moloney (Coordinator) Primary Care Project, Greater Metro South Brisbane Medicare Local
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Donata Sackey (Senior Program Manager) Mater UQ Centre for Primary Health Innovation
REFUGEE HEALTH CONNECT Building patient centred primary health care through partnerships and research. Donata Sackey (Senior Program Manager) Mater UQ Centre for Primary Health Innovation Luke Moloney (Coordinator) Primary Care Project, Greater Metro South Brisbane Medicare Local. - PowerPoint PPT Presentation
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REFUGEE HEALTH CONNECTBuilding patient centred primary
health care through partnerships and research
Donata Sackey (Senior Program Manager) Mater UQ Centre for Primary Health InnovationLuke Moloney (Coordinator) Primary Care Project, Greater Metro South Brisbane Medicare Local
Background and context• Between 2000 and 2014, Australia has
permanently resettled approximately 200,000 people from refugee and humanitarian backgrounds from Africa, Middle East and South Asia
Background and context
• It is well documented that people from refugee backgrounds experience difficulties in accessing health services due to cultural and linguistic barriers.
• Primary health care is the best setting for the delivery of timely and quality health care and assessments.
Background and context
• Qld has no state-wide refugee health care model and no refugee health policy.
• APHCRI funded study (2010-12) – identified key components for a best practice model of refugee health care delivery.
• MHS and GMSBML in partnership with key stakeholders are implementing an innovative, evidence based model of care for new arrivals in the Brisbane South area
The Model -partnerships
• PAG (Partnerships Advisory Group) includes 22 organisations across Gold Coast, Logan, Brisbane North and South including academic and community representatives, HHS, MLs, clinicians and settlement.
• CAG (Clinical Advisory Group) provides clinical leadership and resource development. Chaired by GMSBML clinical lead.
• Mental Health Working Group with a focus on developing resources and capacity in primary care and reports to PAG
• Community Advisory Group – G8 (MHS) project
The Model: Refugee Health Connect• Refugee Health Connect: o referral facilitation of new arrivals to Brisbane South
based at GMSBML with close collaboration with Mater Integrated Refugee Health Service and MDA.
o Building capacity in primary care through a “Beacon” model using Tier 1 practices to provide refugee health assessments and care.
o In practice support (clinical leads GP/nurse) for Tier 2 practices
o Practice systems support to build sustainability o Close collaboration with settlement services and support
to build health system knowledge.
Refugee Health– A new mode for delivering primary health care .
GeneralPracticeTier 2
GeneralPracticeTier 2
GeneralPracticeTier 2
Linkage with General Practice:
• Summary of Current Care
• Formal education of multi-disciplinary team
• Practice staff /Nurse/ GP/ Allied Health
• Knowledge of resources in local community
• Informal guidance
Advisory body Aligned Primary Care Organisations
Other Health Care
Providers
Enhances capacityFacilitates EngagementDistributes Best Practice Guidelines Enables AdvocacySupports teaching and educationUp-skills GPs with special interest
Stakeholderswith a
Shared Vision PartnershipAdvisoryGroup
Outcomes FocusedProvides Initial Health AssessmentsProvides Care for Complex CasesDetermines Best Practice Guidelines
Provides data for planning of interventionsProvides evidence for best practiceEvaluates needs of communities and providersEvaluates effectiveness of interventions