"Domino7.ppt"

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IBM Software Group

© 2005 IBM Corporation

Lotus Domino 7.0 New Administration & Server Features

David Stephens

SSR-BP, Portal Evangelist

San Clemente, CA

IBM Software Group | Lotus software

Agenda

Why upgrade to Domino 7?

What’s the upgrade sequence?

New Domino Features

New Domino Admin Features

Tuning Email for Peak Performance


The Lotus Domino 7 Ecosystem

Email Hygiene

DataManagement

Mobile

Admin Tools

Email Management

Collaboration

EasySync Pro

IBM Websphere Everyplace

RIM (Blackberry Server)

IntelliSync, Extended Systems

Instant Messaging, Web conferencing ,Team spacesDoc Mgt, Workflow, LEI, Portal

Anti Spam/VirusSymantec, McAfee,

Trend, Tumbleweed,

Ironport, Group, Granite

Directory Integration, SSO, Monitoring Tivoli Directory Integrator

Tivoli Identity Manager

Netegrity

Backup & RestoreTivoli (TSM)

Veritas, EMC/Legato

BMC, Commvault

Network Appliance

Mail Archiving DB2 Commonstore

Legato, IXOS

Records MgtDB2 Content Manager + Carefree eRecords Bridge

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Why Notes/Domino 7


The Value of Upgrading Extract more value from collaborative applications

Continue to extend the reach of messaging and collaboration Notes, browser, Outlook, mobile, applications

Reduce TCO Support additional platforms and updated OS versions Performance improvements for better scalability Reduce administration costs Simplify the client - usability and productivity

Extend Domino’s capabilities IBM Software Group products: Sametime, WebSphere Portal, DB2, Tivoli 3rd party solutions

Leverage client productivity enhancements Notes client improvements Domino Web Access improvements

Integrate Domino into SOA initiatives Via new Web Services capabilities

Notes/Domino Release 5 Support Ending Major incentive for many customer still on Version 5 to upgrade


Notes 7 New Features Autosave option for selected documents

New calendar options e.g. Auto-processing of calendar events despite conflicts (requires a Domino 7 server)

Calendar cleanup

Calendar filtering

Save state on close

Confirm close of Note

Mail user interface enhancements Attention icons (the blue dots)

mail threads (great for coming back from vacation and jumping to middle of thread...can see whole thing)

Smart tags support for MS Office (good for desktop integration story)

Chat transcripts view (and automatically saved) - chats can be securely save in email rather than plain text on disk ... and searchable!

Extended Sametime integration

Designer, Admin client, Domino Web Access, and Domino Access for Microsoft Outlook improvements


Domino 7 and Domino Designer 7 New Features

Performance improvements (reduced TCO) New enterprise mail workload for benchmarking and server.load.

Significant administration improvements Domino Domain Monitor (DDM)

Client Policy Lockdown

Smart Upgrade improvements

New mail & calendar settings policy type

DB2 as optional Domino data store SQL access to Domino data

Domino access to DB2 via SQL

Functional Improvements, including Web Services support

Messaging improvements

Security enhancements

Improved LDAP support

Expanded Platform Support

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Upgrading


Upgrade Sequence

Administration clients

Domino directory/administration server

Hub servers

Spoke servers Mail servers

Application servers

Other servers

Notes clients

Mail design (template)

Applications and databases

On-disk structure (if upgrading from R5 or before)

New features


Upgrade Sequence

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What’s New in IBM Lotus Domino 7.0?


Domino 7.0 Themes

Improved TCO Dramatic performance and scalability gains

Major Administration improvements

New Application Platform Capabilities Web Services support

DB2 database integration

Many Other Valuable Enhancements Messaging management

Security

Domino Web Access


Domino 7 CPU reduction results

Enterprise mail workload (R6Mail.ntf) Windows, Solaris, AIX, zSeries, zLinux

Up to 25% less CPU utilization than 6.5.1

Domino Web Access (R6iNotes) Windows, Solaris

25 - 50% lower CPU utilization than 6.5.1


Domino 7.0 - 35% CPU reduction in IBM production

Domino 7 Beta 3 Domino 7 Beta 4Domino 6.5.1

Abnormally high antivirus scan task

increased CPU utilization


Domino/DB2 Integration

Leverage DB2 for common storage of data, including IBM Lotus Domino and IBM Lotus Workplace applications.

DB2 provides robust data management capabilities and advanced data integrity.

Designers can build applications that blend Domino collaborative services and relational data using Standard Query Language (SQL). DB2 Access Views - expose Lotus Domino data to other DB2 apps

DB2 Query Views - SQL based queries as views accessed via Notes 7 client


DB2 Considerations

Optional, can be enabled at a later time Not a replacement for NSF

Choose specific applications to DB2 enable

Need a special key file before the feature is enable Can be downloaded from public beta site

Need DB2 8.2.2 Enterprise Edition Evaluation copy available

Use “compact –p” to convert from .nsf to DB2

Planning required to determine proper infrastructure

Do Not put system databases in DB2 Log.nsf (should never be in DB2)

NAB

DDM (testing in progress)

See Oct TechTalk here: http://w3-103.ibm.com/software/xl/portal/!ut/p/_s.7_0_A/7_0_IP?type=doc&srcID=Y2&docID=I320342E39320J76

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What’s New in Domino 7.0 Administration?


What’s new in Domino 7.0 Administration highlights

NEW !! Activity Trends

Domino Domain Monitoring (DDM)

Smart Upgrade Improvements

Improved Policy Based Management

Linux/Mozilla Web Admin Client

Improved Email Management


Why DDM in Domino 7.0?

2003 survey results on administrative priorities

Domino Administrative Time

21%

17%14%

10%

6% 4% 7% 21%

Monitoring/Troubleshooting Servers Troubleshooting Clients/Desktop MgmtCreating/Managing Users & Groups Install/SetupApplication Management Messaging AdminSecurity Admin Miscellaneous


Why Domino Domain Monitoring (DDM)?

In Jan 2003 survey, Domino Administrators said: Domino 6.x provided new tools that reduce TCO

Many usability and "polish" improvements

However... Monitoring/troubleshooting servers takes too much time.

Many problems across servers reported in many places.

Correlation/analysis of lots of diverse data for complex problems is difficult.

Need root cause analysis and corrective action context.


DDM Goals

At the highest level, reduce TCO by providing a means to quickly monitor and determine the health of an entire domain at a single UI location and quickly resolve problems -- How? Automate problem determination/analysis by feature (replication, messaging,

directory, security, etc.)

Rollup, prioritize, and resolve problems across servers

Hide details until they are needed

Make DDM checks and reporting configurable and flexible

Be consistent with IBM Autonomic Computing (AC) vision

The DDM Five C’s – Check, Collect, Consolidate, Correlate, Correct


7 Key Points to Take Home

DDM is aimed at TCO reduction and all administrators

One-stop shopping for monitoring and problem resolution

Distills/correlates a huge amount of otherwise indigestible data

Highly usable interface allows systematic approach to server issues

Configurability and flexibility accommodates diverse enterprises

More efficient monitoring and problem resolution leads to: Server stability and uptime

Focus on business needs, not the mechanics of administration

DDM should become primary monitoring interface, but it’s optional!

DDM architecture facilitates future extensibility and programmability


Activity TrendsFormerly available with Tivoli Analyzer

A capacity planning and resource/load balancing tool for Domino domains

Gathers and analyzes Domino activity data

Resource balance many Domino servers by moving databases across servers

Provides automated change management with full administration-cycle support


Activity Trends -- Why Load Balance?

Domino response varies with load

At high utilization, response is highly variable

Want stable and predictable utilization

Result: improved availability, better response times, and decreased costs

56 72 80 83 84 89 91 93 95 97

Processor utilization (%)

0

2

4

6

8

10

12

14

Resp

on

se T

ime (

sec)


Activity Trends -- Capabilities

Balances resources in several dimensions and increases predictability of resource consumption Over 25 transactions (CPU), space, network, etc.

Manages/minimizes daily fluctuations in server load

Generates solutions that are stable over long periods Solution is usually stable for 12 months or more

Implements solution by moving databases Domino Change Manager automates approval process and migration of databases

between servers

Provides server decommissioning capability

Allows “what-if” scenarios with ghost servers


Getting the Data Activity Logging

Server task writes performance data (binary) to the server log

Activity data stream written to the standard server log (log.nsf)

Activity Trends Collector Processes performance data once a day

Correlates with other data from different sources

Performs historical analysis to predict future size and consumption rates for resources and “trends” the data

Data is written to Activity Database for use by Activity Trends in the Domino Administrator client

Http, Pop3, Agent Mgr, NRPC Server, etc.

log.nsf

names.nsf

catalog.nsf

ActivityTrends

Collector

activity.nsf

Used by Domino Administrator client


Activity TrendsLoad Balancing


Smart Upgrade Improvements in 7.0

Smart Upgrade tracking

Governor - Limit the number of Smart Upgrades per hour (also in 6.5.4)

Smart Upgrade server cluster failover to another server

Smart Upgrade failover from shared drive path kit to Attachment kit.

Smart Upgrade fields added to the desktop policy settings document.


IBM Lotus Notes Smart Upgrade

IBM Lotus Notes Smart Upgrade notifies users to update their Notes 6 and more recent clients to later releases.

Lotus Notes Smart Upgrade uses policy and settings documents to help manage updates.

The Smart Upgrade Kits are available in global English only. In a non-English environment, the Notes Client Web Kit can be substituted for the Smart Upgrade Kit.


To use Lotus Notes Smart Upgrade Follow this procedure:

Create a database using the Smart Upgrade Kits template (SMUPGRADE.NTF) to host Notes client update kits.

Update the Configurations Settings document in the Domino Directory with a link to the Lotus Notes Smart Upgrade database.

Download an update kit, also known as an incremental installer, from the Lotus Developer Domain Web site (http://www.lotus.com/ldd/smartupgrade).

Create a Kit document in the Lotus Notes Smart Upgrade database and attach a Notes client kit or All Client kit to the Kit document, or designate a shared network drive in the Kit document.

Create or modify a desktop policy settings document where you specify the updated release to deploy and the date on which the grace period for updating a Notes client ends.

Create or modify a master policy to assign users or groups to the desktop policy settings document.

Depending on the master policy created, edit Person documents to assign users to the master policy and/or set the Lotus Notes Smart Upgrade desktop policy settings document for one or more groups.


Smart Upgrade Example


Policy Management in 6.5/7.0

In 6.0.x & 6.5.x Notes Client setup

Desktop settings

Security

Registration

Archiving

In 7.0 Client Policy Lock-Down for all settings

New mail and calendar policies


Domino 6.X vs 7.0: Policies Compared

ND6 ND6

Lock

ND7 ND7

Lock

Registration policy Y N/A Y N/A

Setup policy Y N Y Y

Desktop policy Y N Y Y

Security policy Y Y Y Y

Archive policy Y N Y Y

Mail and calendar policy N N Y Y

New in Domino 7.0Note: Additional policy settings have also been added in 7.0

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Domino 7.0 Web Admin Client for Linux/Mozilla


Web Administrator on Mozilla

The Web Administrator uses the Web Administrator database (WEBADMIN.NSF). http://yourserver.domain.com/webadmin.nsf

Make sure that the server you want to administer is set up as a Domino Web server and that it is running the HTTP task.

A TASK Tool is added to allow Tell commands to be issued and to issue stop, start and restart replication, router and messaging tasks.

Domino Server Monitoring and performance charting is not available. You can specify other tasks to be disabled for the Web Administrator.


Web Administrator Usage

Most of the Domino Administrator functionality is available on the Web Admin

You can use the Web Administrator to perform the following tasks for Internet or Notes users: Add an ACL entry Remove an ACL entry Rename an ACL entry Add, remove, or rename a database role View the ACL change history Create a new database on the server based on templates Create a new copy of the database Delete a database Compact a database Create or update a full-text index of a database Force manual replication of a database with a remote server



Mail Management Enhancements

Anti-Spam – Blacklist and Whitelist Support Complements perimeter Anti Spam solutions

New in Domino 7.0

Added control for exception/override of blacklists

– DNS whitelists

– Private whitelists

– Private blacklists

Works with mail rules to support flexible processing

Message disclaimers add disclaimers to all messages, including signed and encrypted messages

Disclaimers can be managed via mail policies

Mail rules -- stop processing action to increase control/efficiency

Archiving – by Create Date and usability improvements


Autosave

You can have Notes automatically save documents you are working on to a local encrypted database in case you need to recover your work after a power outage or system crash. Encrypted db is named “as_<shortname>.nsf” in the Notes\data directory.

Not enabled by default. From the menu, choose File - Preferences - User Preferences. Choose the AutoSave interval to your preference (1-999 minutes).

Can also be added to the user’s notes.ini or set in a desktop policy.

A new form property is available to allow AutoSave in an application.

More information can be found in this article:“All about AutoSave in Lotus Notes/Domino 7”http://www-128.ibm.com/developerworks/lotus/library/autosave/index.html


AutoSave Recover and Delete

If you have set the user preference to automatically save a draft at intervals, a local encrypted database contains your current draft documents.

To open stored drafts Choose File - AutoSave - Recover AutoSaved Documents. Select the document you want to open and click Recover, or click

Recover All to open all documents in the local database. To delete stored drafts

Choose File - AutoSave - Recover AutoSaved Documents. Select the document you want to delete and click Remove, or click

Remove All to delete all documents in the local database.


Using Message Disclaimers in ND7

Message disclaimers are notices -- usually short text blocks -- that are added to email messages.

They are often used by organizations in an attempt to protect the organization's legal interests.

Enable or disable the use of message disclaimers from the Domino server, Notes client, or both.

IBM recommends that you enable the Notes client to add the disclaimer because this reduces the overhead on the server.

This client setting is found on the Mail Settings document as a policy. The server setting is a combination of the server configuration

document and the mail policy. More information can be found in this article:

“Tip: Using message disclaimers in Lotus Notes/Domino 7”http://www-128.ibm.com/developerworks/lotus/library/nd7-disclaimer/


Additional Administration Features

Open Mail File button accessible from an open Person document and from the People view of the Domino Administrator.

Multiple Notes client users can use the same directory at the same time.

Documentation now contains information about using policies to assign NOTES.INI settings to Notes client users or to Location documents.

Instant messaging setup within the Notes application plug-in can be done using the desktop policy settings document.

New client policy lock down feature New private whitelists and blacklist feature and DNS whitelist feature Custom password policies -enables administrators to enforce

password requirements that will fit almost any set of corporate or government security requirements.

Room & Resources Manager enhancements prevent overbooking of rooms and resources.

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IBM Software Group


Tune E-Mail for Peak Performance

6 Steps you can take to improve performance, conserve system resources and help users get their work done faster.

Taken from Lotus Advisor December 2005 issueWritten by David Yavin and Andrew Wolff, SYS Analytics


Who are the culprits?

Not usually the large message sent to another person.

Usually many mid-sized messages sent to distribution lists.

Implementing a maximum size doesn’t fix this problem.

Messages between 500K-5M typically are 5% of the messages, yet they consume 60-70 % of the resources.

Compounded with “Reply to All”

Suggestion: Change the default to Reply w/o Attachment.

Remove Reply w/ Attachment.


Address habitual volume e-mailers

Less than 1% cause more than 20% of resource consumption.

Two types: habitual mass mailers and large attachment senders

Even small attachments sent to large distributions cause issues.

Mail agents often send to a distribution list, but the recipients create an agent to auto-delete those messages.

Suggestion: See if large regular distributions can be a Notes application. Then the sender

only sends a doclink/hyperlink.

See if large attachments can be placed an a separate db and distributed similar to above.

Use a performance management tool to identify these users.


Make best use of the platform

Perhaps regular conversations between two people should use IM instead of email.

Email archiving often isn’t used.

Suggestion: Use IM for conversations

Use archiving

Strip attachments


Place servers where there’s need

This cuts down on WAN traffic.

Hub and spoke vs centralized

Suggestion: Use IM and email analysis tools to determine best location.

Way the costs between an additional server and WAN/performance.


Prune large mailboxes

Large mailboxes cause issues: Longer to back up

Longer to index

Corruption more easily

Setting quotas may just “waste” users time managing their mail instead of performing their job.

Suggestion: Teach the value of deletion.

Use network drives for personal file stores.

Remove or archive “dead accounts”.


Monitor for inappropriate personal use

“Although ensuring employee productivity isn’t an admin’s problem, ensuring the infrastructure is being used appropriately is.”

There are many regulations about this.

Suggestion: Monitor email and IM

Have policies regarding how to deal with offending parties.


Optimize Internet Settings

Internet domains often are a security risk.

Internet mail also overloads the SMTP gateway.

Suggestion: Monitor mail sent to internet and discuss alternatives with the sender.

Beware of Out-Of-Office cyclical agents.

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IBM Software Group


Summary


Domino 7.0 Features & Benefits

Key Features

Performance improvements

DDM, Activity Trends, Policies

DB2 alternative data store

Web Services, DB2

Expanded platform support

Business Benefits

Enable server consolidation

Reduce admin & support cost

Consolidate data management

New integrated applications

Flexible deployment

Functional Area

Scalability

Administration

Database

Applications

Platforms

Functional Area

Scalability

Administration

Database

Applications

Platforms


Notes and Domino 7.0 lowers TCO - Again!

Cost Area 7.0 Potential SavingsUser productivity

Notes client features improve user productivity

Server hardware

Server performance gains lead to server hardware savings (more users per server)

Upgrade costs Smart Upgrade reduce cost of client upgrades

Admin costs Reduces admin time spent troubleshooting servers. Capture & analysis of server data, better load balancing tools

Support costs Desktop & mail settings policy enforcement to reduce client support call volume/ fix time

User downtime Reduced downtime due to better monitoring

Application integration

Mores rapid development of new web services applications leveraging existing Domino skills

Ferris study showed Notes/Domino 6 reduced TCO by 15% overall *

* http://www-306.ibm.com/software/swnews/swnews.nsf/n/jmae6a4qwt?OpenDocument&Site=lotus


Thank you!

IBM home page www.ibm.com

Lotus software home page www.ibm.com/lotus

Notes client home page www.ibm.com/lotus/notes

IBM Workplace home page http://www.ibm.com/lotus/workplace

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