Doing Enterprise Architecture

Doing Enterprise Architecture

Elicit, Visualize, Analyze, Document and Agree Alignment of Business, Information and Technology Models of Enterprise E-Services Performance

[email protected]/johnmacasio

About the Workshop

Doing Enterprise Architecture workshop presents the framework, process and

technology to elicit, elaborate, analyze, document and agree on the aligned

reference models of the business, information, technology and security that

match the shared requirement and performance standards of the

stakeholders, customer and internal people of government agency.

[email protected] ENTERPRISE ARCHITECTURE

Essential Questions

Q1:

What is the state of alignment between the agency mandate, vision, goals and performances objectives to

the requirement, design, implementation, support and

continual improvement of the agency’s information and

communication technology services?


Essential Questions

Q2:

What are the agency’s critical and non-critical functions, the processes, data, application, infrastructure and

performance requirement to be improved through aligned use of

information and communications technology?


Essential Questions

Q3:

What are the organizational reference models that illustrate leadership,

direction, control, delivery and relationship of mandated core and non-core functions of the agency?


Essential Questions

Q4:

What are the common standards, best practices, policy framework, business rules and technology references to be observed in the requirement, design,

development, implementation and continual improvement of governance,

process, data, application, infrastructure, and security of the agency’s information

and communication management?


Essential Questions

Q5:

What are the existing information and communication systems projects

and the state of their alignment to the agreed enterprise architecture

and information system strategic plan of the Government agency that

integrate the use of information and communications?


Essential Questions

Q6:

What are the risks to mitigate in the planning, sourcing, developing, implementation and support of

information and communication systems projects?

[email protected]@gmail.comDOING ENTERPRISE ARCHITECTURE

Essential Questions

Q7:

What are the critical configuration requirements and investment for the

identified strategic direction and timeline to meet performance

change objectives of desired state for the processes, data, application,

communication, infrastructure, inter-operatibility, security, and

people [email protected] ENTERPRISE ARCHITECTURE

Enterprise Architecture(Description)

1. Enterprise Architecture links the business mission, strategy , and processes of an organization to its IT strategy.

2. It is documented using multiple architectural models or views that show how the current and future needs of an organization will be met.

-Clinger [email protected] ENTERPRISE ARCHITECTURE

Enterprise Architecture(Description)

3. It focuses on strategic differentiators and working across the enterprise, there is a unique opportunity to create leverage and synergies and avoid duplication and inconsistencies across the enterprise

-Clinger Cohen


Indicators of Useful Enterprise Architecture



• Clarity

There is simple, direct and consistent visualization of the holistic models that represent what to understand, change, communicate and execute about the enterprise purpose, organization, people, relationship, performance, business, information and technology.



• Alignment

There is congruence on the fitted and connected boundaries in the logical structure of relationships between the components that compose purpose, organization, process, data, application and infrastructure of the enterprise.



• Integration

There is clear and definitive view of lifecycles, uniqueness and value of every systems that are intended to be synchronized with the unified structure of interoperation for the enterprise.



• Adaptability

There is that ability to change or be changed to fit changed circumstances of the enterprise of what to achieve, preserve, avoid and eliminate.


Enterprise Architecture(Output)

1. Accurate representation of the business environment, strategy and critical success factors

2. Comprehensive documentation of business units and key processes

3. Views of the systems and data that support these processes

-Clinger-Cohen


Enterprise Architecture(Output)

4. A set of technology standards that define what technologies and products are approved to be used within an organization, complemented by prescriptive enterprise-wide guidelines on how to best apply these technology standards in creating business applications.

-Clinger-Cohen


Enterprise Architecture Domains

• Application• Technology

• Data• Business

The reason we do what we do, the

people we serve and outcomes we seek

What information, knowledge and wisdom do we

require in doing the business, and how do

we treat the data

The software that support the delivery

of the business mandate, goals and

objectives.

The physical infrastructure that

enables or constraints to access, connect, capture, process, store, secure and

manage.


The Open Group Architecture Framework (TOGAF) Architecture Definition Components


Enterprise Architecture Artifacts

INFORMATION VALUE CHAIN ANALYSIS Matrix Relationship between Data, Process, Organization, Roles,Location, Goals, Application, Projects and Technology Platforms

PROCESS ARCHITECTURE--Functional Decomposition-Process Flows/Workflows

-Information Products-Events and Business Cycles

Procedures/Rules

BUSINESS ARCHITECTURE--Operating Principles-Goals and Strategies

-Organization Structures-Events and Business Cycles

Procedures/Rules

APPLICATION ARCHITECTURE--Application System Portfolio

-Portals & User Interface-Program Structures & Flow-Software Components Archi

- Implementation Project Portfolio

TECHNOLOGY ARCHITECTURE

--Network Topology-Technology Platforms

-Standards and Protocol-Software Tools Portfolio

DATA ARCHITECTURE

-Enterprise Data ModelSubject Areas

Entity HierarchiesConceptual Views

Logical ViewsBusiness Glossary

TaxonomiesEntity Life Cycles/StatesReference Data Values

Data Quality Rules

-Related Data ArchitectureDatabase Architecture

Data Integration ArchitectureDW/BI Architecture

Reporting ArchitectureContent Management Architecture

Metadata Architecture


Enterprise ArchitectureFormulation

Enterprise Architecture Formulation

EA

Stakeholder

Awareness

Need

Standards

Question Organization

Project Management

Team

PMT Tasks and Deliverable

PMT 1

EA Vision, Principles and RequirementsPMT 2

EA Current State Assessment

Business

Information

Technology

PMT 3

EA To-Be State

Change Requirement

Business

Information

Technology

PMT 4

Draft, Review and Approval of

Enterprise Architecture and

IS Roadmap

Enterprise Architecture Formulation

EA

Stakeholder

Awareness

Need

Standards

Question Organization

Project Management

Team

PMT Tasks and Deliverable

PMT 1

EA Vision, Principles and RequirementsPMT 2

EA Current State Assessment

Business

Information

Technology

PMT 3

EA To-Be State

Change Requirement

Business

Information

Technology

PMT 4

Draft, Review and Approval of

Enterprise Architecture and

IS Roadmap


Agency Enterprise Architecture Formulation Activities

1. Agency-wide subscribed definition and standard reference for Enterprise Architecture-Clinger Cohen Enterprise Architecture Competencies

-The Open Group Architecture Framework

2. Agency-wide identification of the need for Enterprise Architecture


Agency Enterprise Architecture Formulation

3. Agency-wide checklist of agency functions and outcomes to be supported by having an Enterprise Architecture

4. Agency-wide identification of system requirement to be supported by Enterprise Architecture



5. Agency-wide listing and description of Enterprise Architecture internal and external stakeholders

6. Agency-wide identification of Governance and Management of Enterprise Architecture



7. Agency-wide definition of Enterprise Architecture Principles

8. Agency-wide description of Enterprise Architecture Vision



9. Agency-wide policy on Enterprise Architecture formulation, guidance and implementation

10. Agency-wide checklist of requirement (CSF) to enable the Enterprise Architecture



Mandate & Vision

Functions

11. Agency-wide Strategic Intention

Goals Programs



As-Is State To-Be State

12. Agency-wide Business Architecture




13. Agency-wide Information System Architecture




14. Technology Architecture



Change Requirement Transitioning Tasks

15. Agency-wide Architecture Realization



Transitioning ICT Projects Budget and Timeline

16. Agency Wide-ICT Projects



Monitoring Activities Assessment Program

17. Agency Wide EA Continual Improvement


Enterprise Architecture & Solution Development

Enterprise Architecture & Solution Development

STRATEGY

DISCOVERY

REQUIREMENTS

ARCHITECTURE

ACQUISITION

INTEGRATION

EXECUTION

-Business Objectives-Performance Measures-Funds & Partnering Strategies

-Best Practices, Technology Enablers-Existing Stakeholders, Business Processes & Workflows -Existing Delivery and Access Channels

-Must Have Functions, Feature & Info Changes -Short & Long Term Requirements-Assessment of As-Is-State = Gap Analysis

-Define Components Relationship to BRM-Diagramming of EA Components-To-Be Architecture Blueprint

-Define & Align Service Components -Components Common Criteria & Service Level-Select COTS based on Complied EA

-Prototype Solution Architecture -Verify ROI & Business Fit-Validate Sequencing Plan

-Deploy -Manage-Re-baseline

Iterative Development Value Based Release


Components of Successful Information Management System

Agency

Citizen

DeLone and McLean Model


Enterprise ArchitectureGovernment Context


Enterprise Architecture Framework

Enterprise architecture elicit, elaborate, analyze, agree and document the

of the “mandate stakeholders” and information and communications technology to deliver and support the mandate and outcomes of the Department of Agriculture.

PERSPECTIVE AND MODELS REFERENCE FRAMEWORK

Performance TOGAF

Component Capability Maturity Model

Integration Body of Knowledge

Alignment Technology Standards

Requirement

Investment

Governance


Enterprise Architecture References

TECHNOLOGY &

NETWORK

DATA & APPLICATION

PROCESS &

POLICIES

ORGANIZATION &

STAKEHOLDERS

MANDATE

VISION

GOALS

•Data Elements & Standards

•Application Systems

•Use Case

•Entity Relationship Diagram

•Data Flow Diagram

•Interoperability Standards

•Security Reference Model

•Application Platforms

.•Functional Organization

•Functions and Process Flow

•Policies & Business Rules

•Roles & Authority

•Performance Metrics

•Access & Connectivity Infrastructure

•Network Management

•Internet Services

•Database System

•Application Platform

•Communication Standards

•Security System

•Service Level Agreements

•Strategic Level

•Tactical Level

•Operational Level

•Interest Group

•Customers•Legal Basis

•Business Strategy

•ICT Strategy

•Balance Scorecard


Need forEnterprise Architecture

AREAS OF CONCERN

STRENGTH WEAKNESS OPPORTUNITIES THREATS

E-Services Governance

Business Process

Information Management

Infrastructure Management

Security Management

Integration Management

User Management

ProjectManagement


Enterprise Architecture Methodology

ORGANIZATION PHASES TASKS TOOLS

Lead Input Process Output

TWG

-EA Framework

-EABaseline and Assessment

-EA To-Be and

Change Requirement

-E-ServicesStrategic Road


Enterprise ArchitectureVision

AGENCY-WIDE MANDATE

AGENCY-WIDE KEY RESULT AREAS

ENTERPRISE ARCHITECTURE

VISION

ICT SERVICESVISION


Information System Balance Scorecard

If IS succeed, which goals of the agency stakeholders shall see

value for IS?

VALUE CREATION

To achieve mandate and vision of value, how must IS

System be experienced by the customers?

CUSTOMER EXPERIENCE

To satisfy the IS customers, which process, data, application and technology must we excel at?

OPERATIONAL EXCELLENCE

To achieve our vision of value, what lesson to apply and

improvement to happen ?

FUTURE ORIENTATION

INFORMATION SYSTEM

STRATEGY


Enterprise ArchitectureGoals

PERFORMANCEAREAS

ENTERPRISE ARCHITECTURE GOALS

ACHIEVE ELIMINATE PRESERVE PREVENT

Governance

Business Process


Infrastructure Management

InformationSecurity


Enterprise Architecture Principles

ArchitectureComponents

PrincipleStatement

PrincipleDescription

PrincipleImplications

1. Governance

2. Business Process

3. Information

Data

Application

4. Technology

5. Security


CAPABILITY MATURITY MODEL

LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4

BusinessProcess


Technology Infrastructure

Information Security

IT Governance and Management


BUSINESS PROCESS

FUNCTION CUSTOMER REQUIREMENT

CORE PROCESS

STAKEHOLDERS LOCATION STANDARDS

1.

2.

3.

4.

5.

6.


DATA SERVICES

DATABASE NAME

SUPPORTED AGENCY

PROCESSES

DATA

INPUT

SUPPLIERS

DATA

OUTPUT

USERS

SUPPORTED

APPLICATION

SYSTEM

TECHNOLOGY STANDARDS

1.

2.

3.

4.

5.

6.

[email protected] ARCHITECTURE & E-SERVICES PLANNING [email protected] ENTERPRISE ARCHITECTURE

APPLICATION SERVICES

APPLICATION

NAME

SUPPORTED

AGENCY

PROCESS

APPLICATION

STAKEHOLDERS

AND USERS

REQUIRED DATABASE

APPLIED

REGULATION

POLICIES


1.

2.

3.

4.

5.

6.


INFRASTRUCTURE SERVICES

TECHNOLOGY

INFRASTRUCTURE

COMPONENTS

SUPPORTED AGENCY USERS

SUPPORTED AGENCY

FUNCTION

SUPPORTED

AGENCY

PROCESS

AVAILABILITY

CAPACITY

METRICS


SERVICE MANAGEMENT

1.Access Devices

2.Network

3.Unified Communication

4.Application Platform

5.Database Platform

6.Security Platform

7.User Management

8.Data Center Facility

9.Technology Skills

10.Technology Standards and Compliance


CHANGE REQUIREMENT

• POLICIES

• STANDARDS

• GOVERNANCE

• PROCESS

• COMPETENCIES

• INFRASTRUCTURE

• TECHNOLOGY

• DATA

• APPLICATION

• COMMUNICATION

• SECURITY

• INTEROPERABILITY


PROCESS MAP

COMMON FUNCTIONS CORE PROCESSES


PROCESS MAP


INFORMATION MODEL

INFORMATIONSYSTEM

DATA APPLICATION PROCESSES


Enterprise E-Services View

INFORMATIONSYSTEM

DATASERVICES

APPLICATIONSERVICES

CONNECTIVITYSERVICES

USERSACCESS

BUSINESSFUNCTIONS

DATAELEMENTS

DATABASESNETWORK

INFRASTRUCTUREPOINT OF PRESENCE

CUSTOMERSUPPLIER

Register

Regulate

Research

Policy


Enterprise E-Services View


Information System Analysis

BUSINESS DOMAIN

BUSINESS AREA 1 BUSINESS AREA 2

BUSINESS PROCESS 1

BUSINESS PROCESS 2

BUSINESS PROCESS 3

PROCESSOBJECTIVES

INPUT PROCEDURES OUTPUTSHARE

PROCESSSTAKEHOLDERS

PROCESSLOCATIONS

DATAELEMENTSMEDIASOURCESQUANTITYQUALITYTIMINGRESPONSIBILITY

TRIGGERSTASKSACTIVITIESSEQUENCESRELATIONSHIPSRULESCONTROLSAUTHORITY

KINDSFORMATINFORMATIONTIMINGSTYLE GUIDEQUALITYQUANTITYUSERS

MEDIAFORMATSECURITYPOLICIESUSERS

STORE

Organization, Functions and Outcomes

Mandate, Mission, VisionStrategic, Tactical and Operation Goals


4.14.2 4.3

3.1 3.2 3.3

2.1 2.2 2.3

1.11.2

2.0Enrollment

1.0Admission

3.0Grades

4.0Certification

0.0School

Information System

1.3

INFORMATION SYSTEM COMPOSITION & DECOMPOSITION

Data Store

Data Store

Data Store

Data Store


E

Admission Enrollment Grades Certification

CUSTOMER RELATIONSHIP MANAGEMENT

ENTERPRISE RESOURCE PLANNING

Planning Audit Risks Legal/Policy

ENTERPRISE PERFORMANCE MANAGEMENT

FinanceHuman

ResourceAssets

FacilitiesTechnology

DATAAPPLICATION

BUSINESSPROCESS

TECHNOLOGYINFRASTRUCTURE

CASE: Business Information Management SystemIntegration View

INFORMATIONSECURITY

ENTERPRISE

ARCHITECTURE


Services Infrastructure

Public Customer and Users

BusinessUnit

ExecutiveOffice

BusinessUnit

BusinessManagers

BusinessUnit

ServiceUnits

Intranet-Internet

ServiceSupport

Webserver

AppsServer

DNSserver

DatabaseServer

eMailServer

SecurityServer

LegislativeOffice

NationalGovernment

Agencies

ServiceManagement


CONNECTIVITY & ACCESS VIEWS


Enterprise Architecture Information Security Questions

InformationSecurityPrinciples

InformationSecurity

Risks

Information Security

Methodology

BUSINESSFUNCTIONPROCESS

BUSINESSDATA &

APPLICATION

BUSINESSTECHNOLOGY

INFRASTRUCTURE

ENTERPRISEINFORMATION

SECURITYInformation

SecurityGovernanc

e

NETWORKED INFORMATION SUPPLIER & CUSTOMER


Training Evaluation Interrogatives-Kirkpatrick Model

ENJOYMENT

NEW KNOWLEDGE

LEARNING APPLICATION

EFFECTS ON RESULTS

Did I enjoy the course?

Did I learn what is needed, did I get ideas?

Will I use the information and idea?

Will the information and idea improve my effectiveness and results
