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DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Management’s Procurement Network (HLCM PN)
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DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Mar 29, 2015

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Page 1: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

DOING BUSINESS WITH THE UNITED NATIONS

(UN)Kerry Kassow, High Level Committee of Management’s Procurement Network (HLCM PN)

Page 2: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Agenda

HLCM Procurement Network UN Procurement & Statistics UN System of Organisations Supplying the UN Finding Information – UNGM General UN Procurement Procedures Practical Tips

Page 3: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

High Level Committee of Management’s Procurement Network

The Procurement Network - Heads and Directors of 36 UN Agencies. Focuses on:

Increased Access for Suppliers• Business seminars• Special focus on suppliers from developing

countries

Harmonisation • Supporting harmonised UN Procurement

Sustainable Procurement• Guidelines on IT, Furniture, Cleaning

Products, Catering, Vehicles etc.• Sustainable Procurement Guide• Advisory Services

Professional Development• Recognition of procurement as strategic

function • Professional Certification• Knowledge Sharing

Vendor Management (UNGM)• UN Global Marketplace = Common UN

Procurement Portal

Special Projects

Page 4: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

UN Procurement & Statistics

Page 5: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Procurement & United Nations ultimate goals

The UN is committed to sustainable and equitable development

World leaders and the UN have formed a global partnership to reduce extreme poverty with a deadline of 2015 – a number of targets known as the Millennium Development Goals

Page 6: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Procurement & United Nations ultimate goals

Page 7: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Procurement & United Nations ultimate goals

The UN is committed to sustainable and equitable development

World leaders and the UN have formed a global partnership to reduce extreme poverty with a deadline of 2015 – a number of targets known as the Millennium Development Goals

The UN Secretary General has asked all UN agencies, funds and programmes to become climate neutral and “go green”

Procurement is now recognised as a relevant component of the common effort towards sustainability

Page 8: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

The UN Global Compact and the Supplier Code of Conduct

The UN strongly encourages all vendors to actively participate in the Global Compact

The Global Compact promotes principles of human rights, labour,

environment and anti-corruption www.unglobalcompact.org

The UN Supplier Code of Conduct spells out the principles that should inspire the business practice of suppliers

The UN Supplier Code of Conduct provides the minimum standards

expected of suppliers to the UN

Reaching the standards is a dynamic process; suppliers are encouraged to continually improve their workplace conditions

Page 9: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Total UN procurement of goods and services 2008-2012

USD Million

14.2714.5413.7913.59

15.37

Page 10: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Procurement volume of the 10 principal UN agencies 2012

USD Million

Page 11: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

10 major countries of supply to the UN System 2012

USD Million

Page 12: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Major items procured by the UN System

Goods• Food & Nutrition • Pharmaceuticals & vaccines • Motor vehicles & parts• Textiles, incl. clothing, tents,

blankets, mosquito nets etc. • Medical, lab. & hospital

equipment • Computer & IT equipment,

incl. software • Petroleum & fuel products • Books, paper, office

stationery & supplies• Furniture

Services• Transport services• Construction, engineering and

architectural services• HR, consultants and project

staff• Building & machinery

maintenance & repair• Travel• Leasing & rental services• Computer & IT services• Financial & auditing services• Management services &

consultancy

Page 13: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

UN procurement from the Czech Republic

Buying from the Czech Republic

(USD Million) 2012 UN/PD 12.62 IAEA .759 UNDP .771 OPCW .141 UNICEF .100

USD Million

14.51 = 0.09%

12.31

Page 14: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Major goods and services supplied by the Czech Republic

Goods                                   Motor Vehicles & Spare

Parts

Laboratory Equipment

Medical Disposables

Education Supplies

Services                System Design &

Development

Technical Advisory Services

Page 15: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

UN System of Organisations

Page 16: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)
Page 17: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

UN System of Organisations

The United Nations is not a single organisation but is in fact made up of a variety of organisational entities (agencies, organisations, commissions, programmes, funds, etc)

Each organisation is a market in itself and has a different function, its own characteristics and requirements i.e. UNICEF, WFP, UNHCR

Important to recognise the above if you wish to do business with the UN as each organisation has its own procurement department, and processes and procedures may differ slightly

Page 18: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Supplying the UN

Page 19: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Are you ready to supply the UN?

Market knowledge (UN structure and culture) Suitable products/services Export experience/references Languages Competitive prices Networks/partners (country knowledge, after-sales

services etc.) Capacity (financial, personnel) Intercultural skills Flexibility Accuracy Persistence and patience

Page 20: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Step-by-step towards success

Extensive market research Identification of relevant UN Organisations Registration Establish personal contacts Thorough information about procurement practices Obtain systematic/regular information about

current procurement activities/opportunities Bid according to tender documents/rules Observe norms and standards Seek clarification Performance

Page 21: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Finding Information

Page 22: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Web-based information

UN Procurement’s single commercial and procurement portal:

United Nations Global Marketplace (UNGM) www.ungm.org

Page 23: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Business information

The Annual Statistical Report

– UN procurement by country – UN Agency procurement by country, commodity

or service– Purchase orders and Contracts (over USD

30,000) placed by agency, by country of vendor, value and description of goods or services

– Top Ten items procured by Agency

The General Business Guide

– Lists all UN Organisations, fields of activity, procurement activities and requirements and registration procedures

Available from www.ungm.org

Page 24: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Register as a Potential Supplierwww.ungm.org

Page 25: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

The UN Global Marketplace (UNGM)

UNGM = the procurement portal of the UN System

UNGM brings together UN procurement staff and the supplier community

UNGM acts as a single window, through which potential suppliers may register with the 20+ UN Agencies using the UNGM as their supplier roster

introduce your goods and services to many UN organisations, countries and regions by only completing one registration form.

Page 26: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

The UN Global Marketplace (UNGM)

Free of charge Basic & Qualification Levels - can ’save’ and

return to the registration process Subscribe to Tender Alert Service (over 25 new

Procurement Notices posted daily) Help? [email protected]

Page 27: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

UN Procurement Procedures

Page 28: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Common Guidelines for UN Procurement

Procurement activities of the UN system are based on the

following: The objectives of the UN Organisation Fairness Integrity & accountability Transparency Effective competition Best value for money

The common guidelines cover procurement stages from

sourcing to execution of a contract - www.ungm.org

Page 29: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Common General Terms & Conditions

Cover both the procurement of goods and the contracting of services

Most provisions are common within the UN system – some may vary in text depending on agency requirements

Potential suppliers are encouraged to familiarise themselves with the UN General Terms & Conditions.

Available at www.ungm.org

Page 30: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

How is the procurement method decided?

the value of the procurement the nature of the goods and services to be

procured critical dates for delivery

Page 31: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Types of solicitation

Expression of Interest (EOI) - interested suppliers requested to provide information on their products, resources, qualification etc.

Request for Quotation (RFQ) - less formal solicitation used for lower value procurement (< USD 100,000*)

Invitation to Bid (ITB) - formal solicitation method for well-defined goods (or services); contract award is based on lowest acceptable bid (> USD 100,000)

* Thresholds may vary

Page 32: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Types of solicitation

Expression of Interest (EOI) - interested suppliers requested to provide information on their products, resources, qualification etc.

Request for Quotation (RFQ) - less formal solicitation used for lower value procurement (i.e. USD 30,000 *)

Invitation to Bid (ITB) - formal solicitation method for well-defined goods (or services); contract award is based on lowest acceptable bid (> USD 100,000)

Evaluation Criteria for Invitations to Bid (ITB)

Bids are always evaluated according to the principle of …

“lowest price meeting technical specifications

and stated requirements”

Page 33: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Types of solicitation

Expression of Interest (EOI) - interested suppliers requested to provide information on their products, resources, qualification etc.

Request for Quotation (RFQ) - less formal solicitation used for lower value procurement (< USD 100,000*)

Invitation to Bid (ITB) - formal solicitation method for well-defined goods (or services); contract award is based on lowest acceptable bid (> USD 100,000)

Request for Proposal (RFP) - formal solicitation, generally for services, whereby the contract award is based on a combined (weighted) evaluation of both the technical solution and price (> USD 100,000)

* Thresholds may vary

Page 34: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Types of solicitation

Expression of Interest (EOI) - interested suppliers requested to provide information on their products, resources, qualification etc.

Request for Quotation (RFQ) - less formal solicitation used for lower value procurement (i.e. USD 30,000 *)

Invitation to Bid (ITB) - formal solicitation method for well-defined goods (or services); contract award is based on lowest acceptable bid.

Request for Proposal (RFP) - formal solicitation whereby the contract award is based on a combined (weighted) evaluation of both the technical solution and price.

* Thresholds may vary

Evaluation Criteria for Requests for Proposal (RFP)

Always evaluated according to the principle of best

value Best value: best overall benefit, both

technically and financially → Lowest cost may not necessarily be best

value for money

The evaluation criteria are set out in the RFP

Generally, the technical proposal will be given 60%-70% of the overall score, and 30%-40% will be given to the financial proposal

Page 35: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Thresholds/Types of solicitation

Up to 100,000 USD*

- Informal, simplified acquisition procedure- Requests for Quotation (RFQ)- Minimum 3 responsive quotes recommended- Lowest priced, technically acceptable bidder or best value bidder (evaluated).

Above 100,000 USD*

- Invitation to Bid (ITB) and Request for Proposal (RFP)- Open and formal: advertised (on the web) generally larger shortlist (minimum 6 potential bidders, 3 to comply)- Public bid opening - CPO approval after review and recommendation by Contract Committees

* Thresholds may vary

Page 36: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

In addition . . .

Long Term Agreement/Frame Agreement Based on ITB or RFP process 2-4 years periodPotentially more than one LTA for same goods/service

Single tendering exercise reduces administrative effort

The supplier benefits in terms of continuity of supply

Direct ContractingException to the ruleIn case of extreme emergencySole sourceIf competitive bidding process has failed for valid reasonVery stringent controls and has to be well justified

Page 37: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Evaluation Criteria

Acceptance of UN payment terms, terms & conditions, contract template, liability, legal capacity, etc.

Technical Requirements Delivery Terms Delivery Time Recognised International/National Standards Supporting Documentation Proven Production Capacity & Financial

Strength Warranty Conditions Appropriate After-sales Service Previous Contract References Price

Page 38: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

How are vendors identified?

Competitive suppliers of previous procurement

- Past performance Suppliers of the required goods or services, found

on the UN Global Market

- Codification Through calls for Expression of Interest (EOI)

- Notices Search of World Wide Web Databases e.g. Kompass, DACON Trade Missions, Chambers of Commerce Exchange with other UN Agencies

Page 39: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Practical Tips

General Always respond to bid invitations – if you cannot

submit an offer, inform accordingly

Bid Preparation Study bid documents, conditions and

requirements carefully Ask for clarification if uncertain Ensure that your offer meets ALL bidding

requirements Technical specifications – read carefully and meet

minimum requirements Quality statements – international/national

standards

Page 40: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Practical Tips

Alternative proposal may be provided, in addition to what is being asked for

Submit bid, catalogues etc. in requested language

Prepare bid to facilitate work of procurement officer - requested format, use submission forms

Bid Submission Meet deadline Attend public bid openings, whenever called

Remember Learning process

Page 41: DOING BUSINESS WITH THE UNITED NATIONS (UN) Kerry Kassow, High Level Committee of Managements Procurement Network (HLCM PN)

Thank you!

Contact: [email protected]