Basic Site Use Documentation http://spawarcafes.net webmaster support contact as of April 2011: Ken Hawkins; [email protected] Contents Links to create and account and reset user password ......................................... 1 Reset user password .................................................................. 2 Create new account (part 1 of 2) ......................................................... 3 Create new account, selecting “Signup type” (part 2 of 2) ...................................... 4 Unique design and content by AOR/Region ................................................. 5 To edit personal information ............................................................. 6 If user is seeing no region or the wrong region (Afghanistan v Iraq theme) .......................... 7 To add a calling card to existing services ................................................... 8 To report miscellaneous issues via the website .............................................. 9 Direct user feedback ................................................................. 10 Experience it yourself ................................................................. 11 For other issues ..................................................................... 11
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Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
ContentsLinks to create and account and reset user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Reset user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Create new account (part 1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Create new account, selecting “Signup type” (part 2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Unique design and content by AOR/Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
To edit personal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
If user is seeing no region or the wrong region (Afghanistan v Iraq theme) . . . . . . . . . . . . . . . . . . . . . . . . . . 7
To add a calling card to existing services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
To report miscellaneous issues via the website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Direct user feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Experience it yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
For other issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
NOTE: A PIN password is no longer required to access a basic user account.
Links to create and account and reset user password
Links to create an account and reset user password
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
https://www.spawarcafes.net/user/password
Reset user password
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
Create new account (part 1 of 2)https://www.spawarcafes.net/user/register
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
Selecting “I don’t want an account” will allow user to not input various billing information. NOTE: A PIN password is no longer required to access a basic user account.
Create new account, selecting “Signup type” (part 2 of 2)
!
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
Area specific alerts can also be issued.
Unique design and content by AOR/Region
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
Click on “my account” in the menu bar while logged in (or go to https://www.spawarcafes.net/user ) then select “Update Account” then “Personal Information”:
To edit personal information
!
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
Click on “my account” in the menu bar while logged in (or go to https://www.spawarcafes.net/user ) then select “Update Account” then “Personal Information” and edit “I am a subscriber in:”
If user is seeing no region or the wrong region (Afghanistan v Iraq theme)
!
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
Click on “my account” in the menu bar while logged in (or go to https://www.spawarcafes.net/user ) then select “Add Calling Card Account” and complete the form.
To add a calling card to existing services
!
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
Visit “Account Service” on the menu bar.
To report miscellaneous issues via the website
!
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
A multitude of customer webforms will collect experience response -- these are distributed throughout the site to collect feedback as contextually appropriate.
Direct user feedback
!
Basic Site Use Documentationhttp://spawarcafes.net
webmaster support contact as of April 2011: Ken Hawkins; [email protected]
For other issuese-mail [email protected]
Experience it yourselfhttp://spawarcafes.net
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