Copyright 2007 IDC. Reproduction is forbidden unless authorized. All rights reserved. Dynamics of VoIP Services in Middle East and North Africa Regional Seminar on Internet Protocol: VoIP ITU Arab Regional Office, Algiers, Algeria 19-20 March 2007 Said Irfan, Senior Analyst, Services, Communications Group, MEA, IDC MEA
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Copyright 2007 IDC. Reproduction is forbidden unless authorized. All rights reserved.
Dynamics of VoIP Services in Middle East and North Africa
Regional Seminar on Internet Protocol: VoIPITU Arab Regional Office, Algiers, Algeria19-20 March 2007
Said Irfan, Senior Analyst, Services, Communications Group, MEA, IDC MEA
UAE Full Service licensees Etisalat & du. No other licenses expected until
2015. Possible announcement on VoIP by TRA in 2007/2008.KSA
New facilities based fixed telephony licensee expected to be issued in 2007, and start operations in 2008. Regulations on VoIP expected to be clarified on operation launch.
Jordan Jordan Telecom launched LiveBox in August 2005
Incumbent’s Dilemma – Wireline DeclineDriver for new converged platforms and servicesIncumbent’s Dilemma – Wireline DeclineDriver for new converged platforms and services
Global Wireline & Wireless Services Spending ($Bn)
$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
2002
2003
2004
2005
2006
2007
2008
($B
n)
Wireline Wireless
MENA Wireline & Wireless Services Spending ($Bn)
$0
$5$10
$15
$20$25
$30
$35$40
$45
2002 2003 2004 2005 2006 2007 2008($
Bn
)
Wireline Wireless
GCC Wireline & Wireless Services Spending ($Bn)
$0
$2
$4
$6
$8$10
$12
$14
$16
$18
2002 2003 2004 2005 2006 2007 2008
($B
n)
Wireline Wireless
Weakness in telephony
Voice goes mobile
Data and Internet services picking up in Wireline market, but not mitigating PSTN revenue decline
Fixed-Mobile Substitution Effect
Mu
lti-mo
de D
evices
2004 2006 2010
Fixed-MobileConvergence
Wireless
Wireline
Convenience of one
Lower Costs
One provider
One bill
One address book
One handset
One mailbox (UMS)
One number?
All IP Networks
Standard-based, IMS, SIP
Mobile over WiFi
The BT Bluephone project is considered the trailblazer of convergence today.
The project was announced in mid-2004 and is still a showcase of FMC with a commercial launch due early in 2005.
VoIP growing in the Enterprise Current Installations vs. intended future investmentsVoIP growing in the Enterprise Current Installations vs. intended future investments
Yes
No
Don't knowN=272
Ba
se=
No
t curre
ntly in
stalle
d in
bo
th H
Q &
Bra
nch
office
s0 50 100
HostedVOIP
Services
TraditionalCentrex
IP PBX
TraditionalPBX
0 50 100
Traditional Centrex(n=142)
Traditional PBX (n=228)
Hosted VOIP Services(n=97)
IP PBX (n=258)
Installed & Using Likely to install over 12 months
By converging silos onto a common network transport protocol new opportunities arise…By converging silos onto a common network transport protocol new opportunities arise…