DLA Training Spring 2009

The North Carolina Virtual Public School

DLA Webinar: Preparing for the Summer Session

School Support ServicesMay 2009

David Edwards, Chief Communications OfficerMichelle Lourcey, Credit Recovery DirectorDeborah Pedersen, Chief Learn and Earn Online OfficerJames Bell, Virtual Learning ConsultantMelissa Davis, Virtual Learning ConsultantConnie Joyner, Virtual Learning ConsultantDon Lourcey, Coordinator for Professional LearningJennifer Nobles, Credit Recovery SpecialistJeffrey Page, Credit Recovery SpecialistAdam Renfro, Virtual Learning ConsultantJanice Silver, Credit Recovery Specialist

Netiquette

Audio

Chat

Emoticons

Q and A

Webinar Agenda

• Introduction• Purpose of Training• Roles and Responsibilities• Summer Options• Credit Recovery• Registration• Important Dates• First 10 Days• Initial Support

Webinar Agenda

• Issues and Resolutions• Orientations• Best Practices• Support for Struggling Students• Tips for Lab Management• Textbooks• The DLA Spa• Resources

Get a G.R.I.P

Goals

Resources

Input

Process

GOALS

• What do we want to accomplish?– Summer/Credit Recovery

– Support Plan

RESOURCES

• What do we need?– NCVPS team

– School/district teams

ISSUES

• So what if we need more?– Feedback

– Follow-up

– Wiki, eLC, etc.

PROCESS

• How will we do this?– DLA SPA

– Virtual Office Hours

– eLC Structure

– Wimba tools

• college-level courses providing both high school and college credit toward an Associate in Arts or Science degree in the Community College System or a four year degree in the University system.

• State funding covers the cost of tuition and textbooks

Learn and Earn Online (LEO) . . .

Registration Process: How to Register for NCCCS LEO courses

• NC Community Colleges offer summer participation

• Second session of summer courses available

• For details visit, http://vlc.nccommunitycolleges.edu/LaE/

Registration Process: Who to Contact

For more information or questions:

• Public Schools: Deborah Pedersen, NCVPS/LEO, 919.513.8550, [email protected]

• Community Colleges: Antonio Jordan, Director of High School Partnership, 919.807.7133

Roles and Responsibilities

For the Summer Session:

• Registered correctly (check prerequisites, make sure students are enrolled in summer, not fall.)

• Distribute student checklist with NCVPS and school expectations

• Ensure students have connectivity

Roles and Responsibilities

For the Summer Session:

• Ensure students have materials• Act as liaison between student and

instructor• Drop by 10th Day if not participating • Administer EOC and CTE exams• Record final grades

Summer Options

Type of Course

• Accelerated• Credit Recovery

Note: Each requires 3 – 5 hours of seat time per day, five days a week.

Environment

• Lab Setting• From Home

District Support

• District• School

That was then, this is NOWNOW.

Composite course trends(the data tells the story of NCVPS’ quality)

•Summer 2007 51%•Fall 2007 62%•Spring 2008 74% •Summer 2008 77% •Fall 2008 81%•Spring 2009 TBD

Which course should I choose?Accelerated or Credit Recovery

Accelerated courses

• traditionally for first time credit

• NCVPS teachers open each week’s learning at the beginning of each week; is not a self-paced course

• the semester long course taught in 8 weeks (thus, the word “accelerated”)

• Requires 3 to 4 hours daily

• Requires students to interact daily with the teacher through email

Which course should I choose?Accelerated or Credit Recovery

Credit Recovery courses

• students who have previously taken the course and failed it

• self-paced; students pre-assess at the beginning of each module or unit to determine their prior knowledge.

• If a student has failed one of the ten Credit Recovery courses, students should be enrolled in the CR course rather than the ACC course

• Requires 3 to 4 hours daily

• Requires students to interact daily with the teacher through email and requires some kind of weekly synchronous contact

Five Questions To Consider

•Available in the DLA Spa in the Credit Recovery tab•Or at http://content.flypaper.net/6ef0ef95-51e0-493d-bb9e-661fac9fabd4/Main.swf

Credit Recovery Best Practices

• A lab is open and available for students to work during the week. Some schools open the lab anywhere from 1 to 5 days a week. Some schools require attendance while others leave it flexible.

• If the student is not working in a lab, school contact still makes weekly contact with student.

• School contact knows students' status in terms of working; follows up with students when mastery charts/status forms are sent out weekly.

Credit Recovery Walkthrough

Available in the DLA Spa in the Credit Recovery tabOr at http://content.flypaper.net/5181aa55-fa0b-496f-aa88-

d8c924f1ecd9/Main.swf

Registration Scenario

What would be the suitable course (ACC or CR) and the best environment (lab or from home) for the following students:

•“C” student who is taking Algebra 1.

•Student who failed Advanced Functions with a 29 average.

•“A” student who is taking Spanish 3 Honors.

•Student who failed the course with a 62 average.

Registration

Two-Step Process1.Enter biographical data for each

student.2.Register students for classes

• See our DLA Quick Registration Guide• Watch Registration Video• See the Summer Catalogue

Important Dates

The 1st Ten Days

• Create group emails for students and instructors.

• Encourage students to complete the orientation.

• Ensure students can login and access the course.

The 1st Ten Days

• Day 2 - Activity Report.• Day 5 (June 19) - Last day to enroll.• Day 6 - Activity Report.• Day 10 (June 26) - Last day to drop without

penalty.

Initial Support

Strategies1.DLA checklist2.Student checklist3.Monitor grades4.Print rosters at start of summer school5.Quick list of support numbers

Initial Support

Strategies1.Group email for students2.Group email for teachers 3.Orientation and white papers4. MOA for students5. Communicate w/ parents

Issues and Solutions

Issue: Student cannot contact the instructor.

Solution: Have the student copy in the DLA when there’s a communication issue with an instructor.

Issues and Solutions

Issue: The DLA cannot contact the instructor.

Solution: Copy in the Regional Consultant (VLC) in your communication with the instructor.

Issues and Solutions

Issue: Student has problems with Blackboard.

Solution: Presidium 1-866-223-1028 - 24/7 Helpdesk. (Blackboard)

Issues and Solutions

Issue: Student has problems with content in the course.

Solution: The student must contact the instructor with all content- related questions.

Issues and Solutions

Issue: The student wants to drop.

Solution: Drop deadline with no penalty: June 26.

Issues and Solutions

Issue: Student does not know who to ask for help.

Solution: The student should start with the DLA. See our orientation information.

Orientations for Students and Parents

Utilize Current NCVPS Online Orientations• Student Support Services Orientation (For

students)• Blackboard Student Orientation (available first day

of class)

• Student Orientation Videos o Orientation 1 for the start of the semester.o Orientation 2 for the middle of the semester.o Orientation 3 for the end of the semester.

• White Papers (see resources)

Scenario

“I want my child to take an internet course. What is it and how do we get started?”

Does your school have a process for this? Do you have available resources to make your life easier? What if it’s a call to the front desk?

LEA Support - Based Best Practices

• Labs open for help during the day either at the school level or district level.

• Tutors or mentors available for courses.

LEA Support - Based Best Practices

• Letter to parents explaining • school’s e-learning process• expectations for the students• lab requirements, etc.

• Weekly contact (phone or email) with students who are not in a lab setting.

Support for Struggling Students

• IEP/504• Teacher Mentors• Peer Tutoring• Communicate with Teachers and

Parents• Counsel/Coach• Provide Helpful Guidelines to Follow

Tips for Lab Management

Strategies that have been implemented to facilitate the lab more effectively.

• Exit Ticket • Monitoring Spreadsheet• Students Submit Progress Checks• Circulate• Follow IEP/504 Guidelines

Textbook and Course Materials

• Posted in the DLA Spa under the Textbook tab.

• Complete list by courses (includes ordering information and estimated costs).

• State Adopted texts versus non-state adopted (power point located in the Spa that shows both processes)

Textbook and Course Materials

• Partner with school and central office textbook coordinators and school bookkeeper.

• District/School responsibility for ordering and purchasing textbooks and materials.

• Texts provided from Outside Providers (OSU and FLVS).

What Can You Find in the Spa?

1. The DLA E-lert2. Quick Reference Guides3. Forms4. Policies5. Course Descriptions6. NCWISE data for SAR7. Teacher Contact

Information8. Best Practices

Credit Recovery in the DLA Spa

1. Summer School Information2. For each course offered you will

find:– Course Description– Syllabus– Pacing Guide

3. Frequently Asked Questions4. Mastery Chart Directions5. Five Questions To Consider 6. Characteristics of Credit

Recovery 7. Credit Recovery Walkthrough

Resources

• DLA Checklist• DLA Quick Registration Guide• Student Checklist• Student FAQs• Orientation Paper (What makes a

good online learner/student checklist, etc.)

Closing

Q and A

Plus / Deltas