DL32R Support FAQ (PDF)

Rev 1

www.mackie.com

Phone: 425.487.4333 • Toll-free: 800.898.3211Fax: 425.487.4337 Email: [email protected]

16220 Wood-Red Rd NE •Woodinville, WA•98072•USA

A matrix is basically a mixer within a mixer with delay, compression and EQ. The matrix can have several groups, auxes, and mains assigned to it. It can be used to distribute to many locations such as speaker zones (e.g. lobbies, cry rooms), video feeds, CD recorders, and audio interfaces.

Frequently Asked QuestionsHow does the Matrix Work?

A VCA allows you turn up or down a whole group of faders while maintaining their relative levels through-out. There is no signal processing happening in a VCA just overall volume control. A subgroup is a bus where audio can be routed too. This audio can then be processed (EQ, compression) and acts in a similar manner where the subgroup fader will bring all the volumes of channels in that group up or down.

What is the difference between a VCA and a subgroup?

By default every input is assigned to the Main LR mix. By default the Main LR mix is assigned to the XLR outputs 13-14. So the absolute easiest way to get signals through the mixer is to turn up a channels mic pre gain, turn up a channel’s fader and finally turn up the Main LR mix fader. Now you have signal passing out of the XLR outputs 13-14.

How do I get sound through the mixer?

The gain control on a specific channel adjusts the pre-amp gain for a microphone plugged into that chan-nels input. This is the same exact control as the gain knob you are used to seeing at the top of analog mixers except it is under digital control. The trim is a digital gain stage that occurs after the signal is converted to digital. It is commonly used for your USB playback or Dante inputs that have no analog gain control allowing you to adjust signals that are coming off your USB hard drive that are too loud or too quiet.

Why is there a Gain and a Trim?

The AES/EBU output is a two channel digital output that can be assigned like any other output using the I/O Patch view. It is commonly used for carrying digital audio signals between various devices, for example sending the Main LR to a system processor or amplifier with AES/EBU inputs. This allows the signal to stay completely in digital for the highest sound quality.

What does AES/EBU output do?

Rev 1

http://www.facebook.com/mackie

http://www.twitter.com/MackieGear

http://www.youtube.com/user/mackietv

http://www.mackie.com



mailto:techmail%40loudtechinc.com?subject=

https://www.google.com/maps/place/Loud+Technologies+Inc/@47.746512,-122.162062,17z/data=!3m1!4b1!4m2!3m1!1s0x54900dd2e64be253:0x765b4cdc488df2e

Rev 1

Frequently Asked Questions

www.mackie.com



The Input/Output Patch view of Master Fader is where physical inputs are assigned to channels and signals are routed to physical outputs and USB sends.There are 6 separate tabs: Input A, Input B, Output, USB, Dante, and Talkback.

Input A: Each channel on the DL32R has 2 inputs, Input A and Input B. These inputs can then be switched between on a per channel basis or globally. Select the source for the Input A for each channel in this section. The default is mic pre 1 feeding Ch1’s input A although the user can choose between USB or Dante sources as well.. Input A is also where the User selects the talkback source.

Input B: This is where users select the second input of each channel. The default for Input B is the USB play-back. So USB 1 is feeding Ch1’s Input B

Output: This is where users select the source for the physical outputs on the front of the mixer. By default Aux Sends 1-10 are routed to XLR outputs 1-10, Matrix outputs 1 and 2 are routed to the XLR outputs 11 and 12 and the Main LR bus is assigned to XLR output 13 and 14. However the I/O patching section is incredibly flexible and everything can be routed just about anywhere.

USB: This tab is where the signal sources for USB inputs are selected. By default Mic Pre 1 will feed USB 1 and Mic Pre 2 will feed USB 2 etc. This section allows users a large amount of flexibility in what can be routed to the USB inputs.

Dante: This tab is where audio sources are routed to the Dante Card. Dante sends multi-channel lossless audio via a single Ethernet cable.

Talkback: Assigns which bus the talkback microphone is feeding.

How does the I/O patching work on the DL32R

No, you cannot physically plug your iPad into the mixer. The DL32R requires a Wi-Fi router to mix wirelessly.

Can I physically plug my iPad into the mixer for control? Do I have to use Wi-Fi?

No, you will need a Wi-Fi router to connect to this mixer.

Does this mixer have built in Wi-Fi?

For small, portable setups, we use the Apple Airport Express. When we demand the best performance and Wi-Fi range, we like the Apple Airport Extreme. Having said that, there are a lot of routers from multiple man-ufacturers that work. These are just the ones that we’ve used and they’ve worked flawlessly.

What Wi-Fi router do you recommend?

Rev 1









Rev 1


www.mackie.com



Talk-back is a method of communication between the sound engineer and personnel on stage or in a recording area. When enabled it sends the talkback source to the assigned destinations. By default, the talk-back input of the DL32R is channel 32, but this can be routed from any input. The destinations can be selected from any number of the output channels. The button does not need to be held down; it toggles on and off when pressed. The talk-back function does not use the iPad’s microphone.

What does the talk-back button do? Do I need to hold it down to speak? Does it use the iPad’s micro-phone?

In the upper left hand of the Master Fader app there is a selector to choose between the three different main views. The Overview shows every single channel, group, and output. The Mixer View shows the selected mix’s channel faders. Channel View shows processing, routing and gain settings of a selected channel. The mixer view is the place where you do the majority of work switching to the channel view to adjust the pro-cessing on one channel at a time.

Why can’t I see my faders?

No. Shows created on the DL1608 or DL806 cannot be used on the DL32R. Presets created on any mixer can be used on any other mixer.

Will the Shows and Snapshots from my DL1608 and DL806 work on my DL32R?

You can back up Presets, Shows, and Snapshots to Dropbox, email or iTunes file transfer.

There is a Dropbox and iTunes system backup, what is it backing up?

There are two ways to record with the DL32R: USB 2.0 streaming to a Mac or Windows computer or directly to a hard drive.

If the DL32R hooked up via USB cable to a computer for audio streaming, it’s used exactly like an audio interface. Select the DL32R as the playback and recording device and use capturing software like Pro Tools or Logic to record the audio.

If the DL32R is hooked up to a portable hard-drive simply open the menu that looks like a circle within a circle in the upper right hand of Master Fader. In this menu there is a section on the right to name a new recording; select the desired number of tracks to be recorded the recording bit depth. Use the USB tab in the IO Patch view to select the USB sources and then press the Record button to start recording.

How do I make a multi-track recording?

Rev 1









Rev 1


www.mackie.com



Yes, there is a color selector to choose from for every channel. Press the channel ID at the bottom of the channel, in the pop-up menu tap Color, and choose the coolest color available.

Can I change the channel colors in Master Fader?

Not at this time.

Is there 3rd Party plug-ins? Or Apps?

To save a specific EQ preset, after the desired changes are made to your EQ, press the Presets button and from the drop down menu, tap Store and give it a name. the preset can then be recalled at a later date. This process is the same for other DSP presets like GEQ compression and gate. For saving entire channel presets, after the desired changes are made to EQ, Compression and, Gate for the channel, tap on the channel ID at the bottom of the channel and from the pop-up menu, tap Store and give it a name. Channel presets are unique to each channel type.

How do I save a preset?

The hard drive needs to be formatted to FAT32. The DL32R can format any attached drive by plugging in a drive and pressing the format button.

What does my hard-drive need to be formatted to?

Recording made to the USB2 hard drive are recorded as a 48kHz Multichannel .wav file. When the file is taken off a hard drive it will show up as a single .wav file. These can be easily split apart in DAW’s like Pro Tools or with applications like Sound Devices’ Wave Agent.

What format are the recorded audio files?

To play back a stereo song (ripped from CD, downloaded off iTunes), First convert it to a 48kHz .wav file. Then place it on the top level of the Music Folder on the hard drive. On the left side of the Playback and Recording view, select your desired song and hit play. The DL32R can also playback any of the recordings done on the unit as long as they are still on the Hard Drive

How do I Playback audio from my hard-drive?

Rev 1









Rev 1


www.mackie.com



Input meters are fixed Pre DSP. Output are fixed Post Fader.

Can I switch my meters pre/post fader?

The DL32R takes up 3 rack spaces.

How many rack spaces does the DL32R take up?

Yes, the DL32R has a 100VAC – 240 VAC, 50 – 60 Hz universal power supply.

Does it have a universal power supply?

The maximum length cat5 cable supported by the DL32R is 100 meters or 328 ft.

How long of a Cat5 cable can I run?

Dante is a combination of software, hardware, and network protocols that deliver uncompressed, multi-channel, low-latency digital audio over a standard Ethernet network.

What is Dante?

Yes. Simply connect the Dante enabled device to an Ethernet switch, using Cat5e or Cat 6 Ethernet cable, and then connect the computer to the same switch.

If there is only one Dante-enabled device to connect to the computer, the switch is unnecessary. Simply connect the two with a Cat5e or Cat6 Ethernet cable.

*For your computer to receive audio via Dante, a driver is required. https://www.audinate.com/products/software/dante-virtual-soundcard

Can I plug my Dante Cat-5 cable into my computer’s internet port?

Virtual sound check is the ability to perform a sound check without musicians present.

This is accomplished by using a pre-recorded show that is already on a hard drive attached to the mixer. Playing back the recording allows for setting EQ and Compression and Gate settings for every channel without having to have a musician hit or play a specific note repeatedly. It lets the engineer have the flexi-bility to spend as much time as is needed to get a good mix going and to build a good balance before the band is even on stage.

How do I perform a virtual sound check?

Rev 1









https://www.audinate.com/products/software/dante-virtual-soundcard

Rev 1


www.mackie.com



The Dante Card is the only card that has been announced at this time.

What kind of expansion cards will be available for the DL32R?

With the optional Dante card you can link two DL32R’s together for FOH/MON systems with shared IO.

The DL1608 will not be able to be linked with the DL32R.

Can I link 2 DL32R’s together for FOH and MON operation? Can I link my DL1608 to the DL32R?

No, the DL32R uses all of its processing for 32 channel operation, instead of limiting its functionality with 32 channels to reserve processing for 64 inputs.

Can I link two DL32R together for 64 input operation?

By default the DL32R uses dynamic IP to get an IP address, but it can be configured to use a Static IP if de-sired. Access the static IP address settings in the Devices screen by tapping the small i near the name of your DL.

Does the DL32R support Dynamic IP? Static IP?

There is no limitation of what kind of control options we could introduce in the future. We are focused on delivering the most features and the best experience that we can and at this time, that means iOS only.

Is Android supported?


Is there a Mac OSX or Windows control app?

Yes! Presets (as well as shows and snapshots) can be exported via Dropbox, email and iTunes.

Can you import and export presets?

Rev 1









Rev 1


www.mackie.com



There is no inserts, instead there is DSP built in to every channel so no inserts are needed.

Are there inserts?

There are four return channels that can be used for any source desired including USB or Dante playback. Additionally, the three internal FX processors have dedicated return channels.

Are there aux returns?

iOS 7.1 or greater is required to run Master Fader 3.0. This means that iPad 2, iPad (3rd generation), iPad (4th generation), iPad Mini, iPad Mini Retina, and iPad Air are supported.

What version of iOS is required to run Master Fader 3.0? What iPad models are supported by Master Fader 3.0?

Yes

Is Master Fader 2.1.1 iOS 8 compatible?

My Fader will work will iPhone 6 and 6 Plus.

Will My Fader 3.0 work with iPhone 6 and 6 plus?

No, Apple makes only the latest version of Master Fader available.

Are archived versions of Master Fader available?

No you cannot.

Can you side chain a compressor or a gate?

No they are completely independent on linked channels. This provides the flexibility needed for stereo sources with different levels.

If you link channels do the gain / trim control both channels?

There are 24 XLR inputs and 8 XLR/ ¼” combo jack inputs

How many ¼” line / XLR inputs are there?

Rev 1









Rev 1


www.mackie.com



You can name everything in Master Fader, including aux sends, sub groups, channels, matrix outputs, etc.

Can you name the Aux sends and outputs of the DL32R?

Master Fader allows notes to be added to each show. This is easily accessed from the Shows view.

Is there a section for notes this Master Fader?

No.

Bluetooth compatibility?

There are two USB jacks on the DL32R. The DRIVE jack is used to record and play back multichannel audio to and from an external hard drive. The COMPUTER jack is used to stream multichannel audio to and from a computer.

What are the USB jacks for?

This LED gives information about network activity. Check the table in the Owner’s Manual to find out what the different combinations of Network and Power LED’s mean.

What does the network light indicate?

Yes. By default, the talkback source of the DL32R is Mic Pre 32, but it can be routed from any source using the Input A tab of the I/O Patch view.

Can I use any input for the talk back source?

The monitor outputs are for connection to an in-ear monitoring system for convenient monitory of soloed signals by the engineer. Because every output of the 32R is assignable, this output can also act as additional ¼” outputs for whatever purpose you like.

What are the monitor outputs for?

There is the channel view, the mixer view and the overview. If you are adjusting a specific channel you only need to press the mixer view or the overview to view some or all of your available channels.

Is there a back button within the app when I’m zoomed in on a channel?

Rev 1









Rev 1


www.mackie.com



For Mac OS, no driver is needed. The DL32R uses standard Core Audio protocol for recording and playback.For Windows computers you will need to download a driver from our website.

Do I need drivers to connect to a computer for recording and playback?

Yes. Phantom power can be turned on and off individually for each of the 32 mic inputs via the Master Fader app.

Does the DL32R have phantom power?


Is there going to be a dedicated Hardware controller?

There is no external word clock input or output on the DL32R.

Is there word clock out or in on this device?

All the outputs are fully routable so any signal can be patched to any of the 14 analog plus stereo AES physi-cal outputs. By default the main outputs are patched to XLR 13 and 14 but this can change this as needed.

Are the main outs separate or are they part of the 14 XLR outputs?

While Mackie does not discuss unannounced products, we always strive to create technology that is used in many products and accessible to all of our users. Like the XDR and Onyx before it, the Onyx+ preamps are Mackie’s latest and greatest preamps and we hope to bring them to additional products in the future.

Are there any immediate plans for incorporating the Onyx Plus Preamps in other Mackie products?

Rev 1









DL32R Support FAQ (PDF)

Documents