Diversity

“Diversity”

a competitive advantage for organizations

“Diversity” means to us :-

• All aspects in which people differ from one another.•  Which may be :-1. Visible - gender, age and ethnicity2. Personal characteristics- competences, needs and wants, sexual preference, work styles

& character traits.

Accepting Diversity And Working Together

IILM (organization)

This would help in :-

Peer-to-peer learning.Better results.New ideas.Innovations.New techniques.Time utilization.

Team Work is the key

Personality Diversified

Diversified Organization

Managing Director

Production Manager

Manufacturing Manager

Sales Manager

Customer Service

PurchasesManager

Finance Manager

Marketing Manager

HR Manager

Further Diversification

Marketing Manager

Personnel 1(sales

supervisor)

Personnel 2(R&D)

Personnel 3(advertiseme

nt)

Personnel 4(publicity)

Personnel 5( subordinate)

Personnel 6(clerk)

• Why does a person get transfer or promotion to a new branch in some other region ?

• Why do companies requires personnel from different parts of the country ?

Business Advantages of Diversity in the Workplace

Attraction for a wider group of customersCreativity increasesInnovative techniques Productivity increasesAn improved business imageLanguage skillsFilling gaps Identifying taste and preferencesSupervision, perfection.

Company Diversified

TATA(Headquaters)

Automobiles

Telecom TATA SKY Finance

Further sub division

Finance

Eastern Region

Western Region

Central Region Northern Region

Southern Region

IN MNC’s

• In a Multinational enterprise the employees are normally from a diverse background. This diversity can bring about several advantages and

disadvantages. The key disadvantages is that people refrain from working

together, People have problem in socializing, the cultural and social norms is diverse so there would be problems in communication.

On the other hand the advantages are that it creates competition, employees have the opportunity to communicate and socialize with each other.

What are the benefits of managing diversity effectively?

Attracting, recruiting and retaining people from a wide “talent” base.Reducing the costs of labour turnover and absenteeism.Contributing to employee flexibility and responsiveness.Building employee commitment, morale and “discretionary effort”.Managing better the impact of globalization and technological change.Enhancing creativity and innovation.

Contd Improving knowledge of how to operate

in different cultures. Improving the understanding of the needs of

current customers or clients. Improving knowledge about the needs of new

customers and clients. Assisting in the development of new products,

services and marketing strategies. Enhancing the organization's reputation and

image with external stakeholders. Creating opportunities for disadvantaged groups

and building social cohesion.

Competitive advantage for organisation

Accepting diversity and working together• Healthy environment would help in better

productivity.• Innovative techniques for problem solving• Knowing the taste and preferences• Understanding the values• ( Please think about this slide …. Add or change

some points to it) it’s a conclusion slide

Conclusion

• In short, get on with diversity!