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Page 1: Dissertation (Hellenic Open University-M.Ed in Englsih)

ΕΕΕΛΛΛΛΛΛΗΗΗΝΝΝΙΙΙΚΚΚΟΟΟ ΑΑΑΝΝΝΟΟΟΙΙΙΚΚΚΤΤΤΟΟΟ ΠΠΠΑΑΑΝΝΝΕΕΕΠΠΠΙΙΙΣΣΣΤΤΤΗΗΗΜΜΜΙΙΙΟΟΟ

ΣΣΣΧΧΧΟΟΟΛΛΛΗΗΗ ΑΑΑΝΝΝΘΘΘΡΡΡΩΩΩΠΠΠΙΙΙΣΣΣΤΤΤΙΙΙΚΚΚΩΩΩΝΝΝ ΣΣΣΠΠΠΟΟΟΥΥΥ∆∆∆ΩΩΩΝΝΝ

AAA RRReeesssooouuurrrccceee DDDrrriiivvveeennn IIInnnssstttrrruuummmeeennnttt fffooorrr ttthhheee IIInnnttteeegggrrraaatttiiiooonnn ooofff

IIInnnfffooorrrmmmaaatttiiiooonnn aaannnddd CCCooommmmmmuuunnniiicccaaatttiiiooonnn TTTeeeccchhhnnnooolllooogggiiieeesss iiinnn ttthhheee

EEEFFFLLL CCCuuurrrrrriiicccuuullluuummm aaannnddd CCClllaaassssssrrroooooommm PPPrrraaaccctttiiiccceee

DDDaaammmiiiaaannnooosss AAA... DDDaaammmiiiaaannnooopppooouuulllooosss

AAA MMMaaasssttteeerrr’’’sss DDDiiisssssseeerrrtttaaatttiiiooonnn

SSSuuubbbmmmiiitttttteeeddd iiinnn pppaaarrrtttiiiaaalll fffuuulllfffiiilllmmmeeennnttt ooofff ttthhheee rrreeeqqquuuiiirrreeemmmeeennntttsss fffooorrr ttthhheee aaawwwaaarrrddd ooofff ttthhheee

ΜΜΜ...∆∆∆...ΕΕΕ iiinnn ttthhheee TTTeeeaaaccchhhiiinnnggg ooofff EEEnnngggllliiissshhh

RRReeessseeeaaarrrccchhh SSSuuupppeeerrrvvviiisssooorrr::: DDDrrr... JJJuuullliiiaaa---AAAttthhheeennnaaa SSSpppiiinnnttthhhooouuurrraaakkkiiisss

PPPaaatttrrraaa---HHHeeellllllaaasss

222000000333

Page 2: Dissertation (Hellenic Open University-M.Ed in Englsih)

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

2

To Georgia

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Acknowledgements

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

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ACKNOWLEDGEMENTS The present study would not have been completed without the assistance and

tolerance of certain people who have proved instrumental in the successful comple-

tion of this undertaking.

The first person to whom I wish to express endless gratitude is my tutor and

supervisor Dr. Spinthourakis-Katsilis, who never tired to provide her ardent encour-

agement and support, be it moral or scientific. Her invaluable instructions, comments

and observations on the original draft of this dissertation greatly contributed to the

amelioration of its content, lexis and appearance.

I also wish to express my warmest appreciation to all the members of the

Webheads in Action Community of Practice1 for the insight I have gleaned from

their contributions to the community and for the opportunities I have had to test vari-

ous CMC applications with some of the members and especially (in alphabetical or-

der):

Dafne Gonzalez2 at the 2003 CETA presentation in Cordoba, Spain

Maria Jordano3 at the 2003 CETA presentation in Cordoba, Spain

Vance Stevens4 in the Baltimore TESOL Conference, and in private online

contacts:

Aiden Yeh5 from Taiwan

Arif Altun6 from Turkey

1 Cf. http://www.geocities.com/vance_stevens/papers/evonline2002/webheads.htm. 2 Cf. http://www.geocities.com/dygonza/dafnes_nook. 3 Cf. http://www.mariajordano.com/. 4 Cf. http://www.vancestevens.com/, http://sites.hsprofessional.com/vstevens/files/efi/webheads.htm. 5 Cf. http://www.geocities.com/aidenyeh/

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Acknowledgements

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

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Arlyn7 Freed from the USA

Buthaina Al Othman8 from Kuwait

Chris Jones9 from the USA

Christopher Johnson10 from Germany

Dafne Gonzalez from Spain

Don Carroll11 from Japan

Fernanda Rodrigues12 from Portugal

Maria Jordano from Spain

Michael Coughlan13 from Australia

Mike Marzio14 from France

Rita Zeinstejer15 from Argentina

Susanne Nyrop16 from Denmark

Teresa Almeida d’Eca17 from Portugal

Vance Stevens from the United Arab Emirates

6 Cf. http://cc.ibu.edu.tr/aaltun and http://www.homestead.com/prosites-vstevens/files/efi/rif.htm. 7 Cf. http://www.eslhome.com/. 8 Cf. http://alothman-b.tripod.com/. 9 Cf. http://www.azwestern.edu/modern_lang/esl/cjones/. 10 Cf. http://www.scis.nova.edu/~johnschr/. 11 Cf. http://homepage.mac.com/dcarroll2/2002/portfolio/home.htm. 12 Cf. http://www.prof2000.pt:9999/users/mfr/wia/projects.asp. 13 Cf. http://www.homestead.com/prosites-vstevens/files/efi/efwmikec.htm. 14 Cf. http://www.homestead.com/prosites-vstevens/files/efi/rif.htm and http://www.realenglish.tm.fr/. 15 Cf. http://www.zeinstejer.com/. 16 Cf. http://home19.inet.tele.dk/susnyrop/index.html and http://www.homestead.com/prosites-vstevens/files/efi/susanne.htm. 17 Cf. http://www.malhatlantica.pt/teresadeca/.

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Acknowledgements

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

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Venny Sou18 from Taiwan

Yaodong Chen19 from China, and many others who slip my mind at the mo-

ment.

However, my profoundest gratitude and devotion goes to my wife Georgia

Kontou, who has been suffering uncomplainingly ever since the beginning of my

studies with the Hellenic Open University in 1998 and who has offered me endless

patience and tolerance. For this and many other sacrifices on her part this piece of

work is humbly dedicated.

The Author

Damianos A. Damianopoulos

18 Cf. http://su.ntjcpa.edu.tw/su.htm. 19 Cf. http://www.homestead.com/prosites-vstevens/files/efi/yaodong.htm.

Page 6: Dissertation (Hellenic Open University-M.Ed in Englsih)

Abstract

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

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ABSTRACT The goal of the present study was to investigate ways in which Information and

Communication Technologies (ICT) could be used for the enhancement of traditional

English language teaching classes.

The study begins with an analysis of the Interdisciplinary Curriculum Univer-

sal Framework (ICUF) by the Greek Pedagogical Institute20 of the Greek Ministry

for National Education and Religious Affairs.

Subsequently, an appropriate pedagogical framework is established in relation

to the requirements of the ICUF and two models are selected for the creation of a

Virtual Learning Environment (VLE) Web site, which is entitled the VIRTUAL

ENGLISH CLASSROOM.

The VLE is designed to facilitate the creation and maintenance of learning

communities with the use of synchronous and asynchronous computer mediated

communication (CMC) which is effected via e-mail, e-groups, a forum, text chat,

video-conferencing and Weblogging and mediated by various software.

The VLE also incorporates an extensive section of management tools, like the

establishment of course goals, the coordination of the VLE syllabus with those of the

adopted course books (in this case the Longman-Snapshot series), a detailed frame-

work of assessment criteria and an extensive database with external resources rang-

ing from Touch Typing tutorials and Computer Literacy resources to enabling skills

development and reference material.

The study also comprises an analysis of anticipated constraints as regards the

20 Author’s rendering in Greek of “Παιδαγωγικό Ινστιτούτο,” cf. Glossary.

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Abstract

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

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implementation of such a VLE in a traditional classroom and ends with some sugges-

tions for further research.

Page 8: Dissertation (Hellenic Open University-M.Ed in Englsih)

Περίληψη

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

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ΠΕΡΙΛΗΨΗ Ο σκοπός της παρούσας µελέτης ήταν να διερευνήσει τρόπους κατά τους οποί-

ους η Τεχνολογία της Πληροφορίας και της Επικοινωνίας θα µπορούσε να χρησιµο-

ποιηθεί για τον εµπλουτισµό των παραδοσιακών µαθηµάτων Αγγλικής γλώσσας.

Η µελέτη αρχίζει µε ανάλυση του ∆ιαθεµατικού Ενιαίου Πλαισίου Προγραµ-

µάτων Σπουδών (∆ΕΠΠΣ) που καταρτίστηκε από το Παιδαγωγικό Ινστιτούτο του

Υπουργείου Εθνικής Παιδείας και Θρησκευµάτων.

Στη συνέχεια, συγκροτείται ένα κατάλληλο παιδαγωγικό πλαίσιο σε σχέση µε

τις απαιτήσεις του ∆ιαθεµατικού Ενιαίου Πλαισίου Προγραµµάτων Σπουδών και επι-

λέγονται δύο πρότυπα για τη δηµιουργία ενός ∆ικτυακού τόπου Εικονικού Μαθη-

σιακού Περιβάλλοντος (ΕΜΠ), το οποίο τιτλοφορείται Η ΕΙΚΟΝΙΚΗ ΤΑΞΗ ΤΩΝ

ΑΓΓΛΙΚΩΝ.

Το ΕΜΠ έχει σχεδιαστεί ώστε να εξυπηρετεί τη δηµιουργία και διατήρηση

µαθησιακών κοινοτήτων µε τη χρήση συγχρονικής και ασύγχρονης Επικοινωνίας

Μέσω Υπολογιστή (ΕΜΥ) η οποία υλοποιείται µέσω ηλεκτρονικού ταχυδροµείου,

ηλεκτρονικών οµάδων, φόρουµ, σύγχρονη επικοινωνία κειµένου, επικοινωνία µε βί-

ντεο, ∆ικτυακών Ηµερολογίων µε τη χρήση διαφόρων τύπων λογισµικού.

Το ΕΜΠ επίσης ενσωµατώνει ένα εκτεταµένο τµήµα εργαλείων διαχείρισης,

όπως η καθιέρωση εκπαιδευτικών σκοπών, το συντονισµό του προγράµµατος ύλης

του ΕΜΠ µε εκείνο των εισαχθέντων εγχειριδίων (στη προκειµένη περίπτωση την

σειρά Longman-Snapshot), ένα λεπτοµερές πλαίσιο κριτηρίων αξιολόγησης και µία

εκτεταµένη βάση δεδοµένων µε εξωτερικές πηγές που ποικίλουν από υλικό διδα-

σκαλίας δακτυλογράφησης τυφλού συστήµατος και πηγές για την εκµάθηση χρήσης

υπολογιστών, µέχρι και υλικό ανάπτυξης των γλωσσικών δεξιοτήτων και υλικό σχε-

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Περίληψη

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

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τιζόµενο µε λεξικά και εγκυκλοπαίδειες.

Η µελέτη επίσης, εµπεριέχει ανάλυση των προσδοκώµενων δυσκολιών σχετι-

κά µε την εφαρµογή ενός τέτοιου ΕΜΠ σε µια παραδοσιακή τάξη και καταλήγει µε

µερικές προτάσεις για περαιτέρω έρευνα.

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Contents

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

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CONTENTS ACKNOWLEDGEMENTS....................................................................................... 3 ABSTRACT................................................................................................................ 6 ΠΕΡΙΛΗΨΗ................................................................................................................ 8 CONTENTS.............................................................................................................. 10 GLOSSARY OF TERMS AND ABBREVIATIONS............................................ 13 LIST OF FIGURES ................................................................................................. 21 1 - CHAPTER ONE ................................................................................................. 23

1.1 THE INTERDISCIPLINARY CURRICULUM UNIVERSAL FRAMEWORK................... 23 1.1.1 General Principles.................................................................................... 23 1.1.2 Educational Principles ............................................................................. 24 1.1.3 Interdisciplinary Teaching....................................................................... 25 1.1.4 Methodology Principles........................................................................... 27 1.1.5 Suggested Approaches............................................................................. 27 1.1.6 General Assessment Specifications ......................................................... 28

1.2 THE ANALYTICAL CURRICULUM FOR THE TEACHING OF FOREIGN LANGUAGES............................................................................................................................... 30

1.2.1 General Observations .............................................................................. 30 1.2.2 Skills for Foreign Language Teaching .................................................... 31 1.2.3 Educational Activities and Resources ..................................................... 31 1.2.4 Foreign Language Assessment Issues ..................................................... 32

1.3 THE INTRODUCTION OF ICT IN THE GREEK EDUCATIONAL SYSTEM.................. 34 1.3.1 The Project “Odyssey”............................................................................. 34 1.3.2 Computer Use in the Project.................................................................... 35 1.3.3 Observations on Implementation in Greece ............................................ 36

1.3.3.1 The OECD Project ........................................................................... 36 1.3.3.2 The Cyclops Project ......................................................................... 37 1.3.3.3 Quidquid id est, timeo Danaos et dona ferrentis (Some Reservations)...................................................................................................................... 39 1.3.3.4 Concluding Remarks........................................................................ 40

1.4 TEFL AND ICT IN THE 2ND JUNIOR HIGH SCHOOL CORFU-GREECE................. 40 1.4.1 Present Teaching Situation ...................................................................... 40 1.4.2 Objectives of the Study............................................................................ 41

2 - CHAPTER TWO ................................................................................................ 44 2.1 THE NATURE OF LEARNING .............................................................................. 44 2.2 BEHAVIOURISM ................................................................................................ 47 2.3 COGNITIVISM.................................................................................................... 48 2.4 CONSTRUCTIVISM............................................................................................. 50 2.5 THE PIAGETIAN CONSTRUCTIVISM ................................................................... 51 2.6 VYGOTSKY-THE ZONE OF PROXIMAL DEVELOPMENT ...................................... 53 2.7 BRUNER-DISCOVERY LEARNING ...................................................................... 57 2.8 LEARNING THEORY AND TVEC. ....................................................................... 58

3 - CHAPTER THREE............................................................................................ 60 3.1 INTEGRATION OF TECHNOLOGY........................................................................ 60 3.2 THE VIRTUAL LEARNING ENVIRONMENT MODEL ............................................ 61

3.2.1 The Conversational Model ...................................................................... 62 3.2.2 The Viable System Model (VSM)........................................................... 66

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3.3 READINESS FOR ICT IMPLEMENTATION............................................................ 71 3.3.1 Questionnaire 1-The Use of ICT in the Greek EFL Classroom. ............. 72 3.3.2 Attitudes Towards Computer Mediated Communication........................ 77

3.4 ICT READINESS OF THE 2ND JUNIOR HIGH SCHOOL ......................................... 83 3.4.1 Institution ICT Test ................................................................................. 83 3.4.2 Students’ Survey on the Use of ICT........................................................ 87

4 - CHAPTER FOUR .............................................................................................. 92 4.1 THE INTERFACE ................................................................................................ 94

4.1.1 The Front and Welcome Pages ................................................................ 95 4.2 THE DYNAMIC SECTION OF THE VEC............................................................... 98

4.2.1 The Asynchronous Node ......................................................................... 99 4.2.1.1 E-mail and E-groups ........................................................................ 99 4.2.1.2 The Benefits of E-mail/E-groups Use............................................ 102 4.2.1.3 The Discussion Forum ................................................................... 103 4.2.1.4 Web logs ........................................................................................ 104

4.2.2 The Synchronous Node ......................................................................... 106 4.2.2.1 The Text Chat ................................................................................ 106 4.2.2.2 The Audio and Video Chat ............................................................ 110 4.2.2.3 The Yahoo! ® Messenger ............................................................... 110 4.2.2.4 The PalTalk Messenger.................................................................. 114 4.2.2.5 The MSN Messenger ..................................................................... 116 4.2.2.6 Usefulness of Instant Messaging ................................................... 118 4.2.2.7 The Recording Software ................................................................ 119

5 - CHAPTER FIVE .............................................................................................. 121 5.1 COURSE OUTLINE ........................................................................................... 122

5.1.1 Course Goals.......................................................................................... 122 5.1.2 Course Regulations................................................................................ 123 5.1.3 Assessment ............................................................................................ 123 5.1.4 Netiquette............................................................................................... 125 5.1.5 Course Schedule .................................................................................... 125 5.1.6 The Assignments Depot......................................................................... 126 5.1.7 Feedback and Evaluation....................................................................... 129 5.1.8 Portfolios and Past Projects ................................................................... 131 5.1.9 Informative Facilities............................................................................. 132

5.2 THE RESOURCES SECTION .............................................................................. 134 6 - CHAPTER SIX ................................................................................................. 138

6.1 IMPLEMENTATION CONSTRAINTS ................................................................... 138 6.1.1 Some Prerequisites ................................................................................ 138 6.1.2 Anticipated Impediments....................................................................... 140

6.1.2.1 Attitudes......................................................................................... 140 6.1.2.2 Inadequacies................................................................................... 141

6.1.3 Course of Action.................................................................................... 142 6.2 A FIRST ATTEMPT .......................................................................................... 144

6.2.1 Hopes ..................................................................................................... 144 6.2.2 Dire Reality............................................................................................ 144 6.2.3 Afterthought........................................................................................... 146

6.3 CUSTOMISING THE VEC ................................................................................. 147

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6.3.1 Modifications......................................................................................... 147 6.3.2 Tools Employed..................................................................................... 148

7 - CHAPTER SEVEN .......................................................................................... 151 REFERENCES....................................................................................................... 155 APPENDIX I: DOTCORP E-READINESS DIAGNOSTIC QUESTIONNAIRE.................................................................................................................................. 168 APPENDIX II: DIGITAL MATERIAL CD .......................................................... 180 APPENDIX III: THE VEC PEN AND PAPER QUESTIONNAIRE.................. 181 APPENDIX IV: SOME ACTIVITIES SAMPLES .............................................. 184 APPENDIX V: STUDENT FEEDBACK FORM A ............................................. 192 APPENDIX VI: STUDENT FEEDBACK FORM B ............................................ 193 APPENDIX VII: STUDENT FEEDBACK FORM C .......................................... 197 APPENDIX VIII: STUDENT FEEDBACK FORM D ........................................ 201 APPENDIX IX: STUDENT FEEDBACK FORM E ............................................ 202 APPENDIX X: EFL TEACHERS SURVEY ........................................................ 203 APPENDIX XI: TVEC SITE EVALUATION QUESTIONNAIRE .................... 205 APPENDIX XII: THE CMC SURVEY QUESTIONNAIRE ............................... 206 APPENDIX XIII: THE QUESTIONNAIRE FOR PARENTS ............................ 207 APPENDIX XIV: THE GUEST FEEDBACK FORM......................................... 208 APPENDIX XV: ΕΓΚΡΙΣΗ ΠΕΙΡΑΜΑΤΙΚΉΣ ΕΦΑΡΜΟΓΉΣ ΥΛΙΚΟΎ ∆ΙΑ∆ΙΚΤΎΟΥ............................................................................................................ 209 SUBJECT INDEX.................................................................................................. 210

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Glossary of Terms and Abbreviations

D.A.Damianopoulos N229778 HOU Dissertation-Acad. Year: 2002-2003

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Glossary of Terms and Abbreviations Acrobat: An application by Adobe for the reading of special

documents.

Admin: Room administrator or owner with rights such as tempo-rary deactivation of a member’s audio and video or text capabilities to bouncing a member from the discussion room.

Adobe: A software company.

Analytical curriculum: Rendering in English of the Greek term Αναλυτικό Πρόγραµµα, which is a curriculum referring to a particu-lar learning domain.

Asynchronous commu-nication:

Computer mediated communication which takes place at different times as the users exchange text, audio and video messages, but the remote party perceives them later at another time than the one sent.

Atopos: A term used by Mononen-Aaltonen to state that a virtual learning environment does not have any specific residing locus or venue but it is actually the interaction that tran-spires among the interactants.

Avatar: A photograph or a graphic which represents the remote interlocutor during a chat, videoconference or e-mail ex-change.

BA: Bachelor of Arts.

Banner: The top section of a Web page which corresponds to the "header" in a document.

Binary System: A system of numeration that uses binary digits and a radix of 2, where a radix is the positive integer that is equivalent to one in the next higher counting place. (WordWeb Dictionary).

bmp: (Microsoft Windows) Bitmap

Broken (English, Ger-man… etc.):

The speaking of English using only the most necessary linguistic items to establish communication, without at-taining accuracy in the foreign language.

Cache: To save for future retrieval and use.

CGI: Common Gateway Interface; a program which handles the transfer of information between a server and a com-puter.

Chat/Chatroom: Software which can be used for the synchronous com-munication of users by typing text which appears instan-taneously on the screens of other users.

CLE: Collaborative Learning Environment; an online environ-ment which can help users, learners or people in general to collaborate.

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Glossary of Terms and Abbreviations

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Glossary of Terms and Abbreviations Click: Press a location on an interface (see term) by pressing

an indication tool of the computer.

CMC: Computer Mediated Communication

Cognitive demand: When the performance of a task becomes difficult, as it requires the user/learner to make use of knowledge which they do not have or cannot retrieve easily.

Communities of Practice: People of the same professional interests who form an online community with the purpose to exchange knowl-edge and expertise.

Concordancer: An application which can search large banks of text, re-trieve specific words or phrases and present them aligned in the centre of the computer screen with some surrounding text on the left and right.

Concordancing: The action of retrieving words and phrases with a con-cordancer or the study of text in this way.

CoP's: See, Communities of Practice.

CTI: Computer Technology Institute; rendering in English of the title "Ινστιτούτο Τεχνολογίας Υπολογιστών", located in Patras, Greece.

Customise: To change the attributes of an application in order to cor-respond to a user’s preferences.

Data rate: The amount of data in bytes per second that can be sent via a communications channel or a computing or storage device. (Free On-Line Dictionary Of Computing)

Database: A compilation of information in an organised whole, e.g. in an alphabetical or numerical sequence or otherwise for immediate retrieval.

Dialogue box: A frame containing virtual buttons which represent op-tions of actions for a user to perform as they are using an application.

DIY: Do It Yourself.

DotCorp: A consulting company.

Double-click: Perform a "click" twice in a successive manner.

Educational Research Centre:

Rendering in English of the Greek term "Κέντρο Εκπαιδευτικής Έρευνας."

E-group: Electronic Group, the formation of a community whose means of communication is a system which distributes each member's electronic mail to all other members.

ELT: English Language Teaching.

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Glossary of Terms and Abbreviations E-mail: Electronic Mail, mail forwarded to users' computing sys-

tems via telephone communication lines almost instan-taneously.

Emoticons: Special graphics or icons of faces etc. which depict emo-tions (emotions + icons = emoticons). Users of chat or e-mail can use these graphics to make up for the absence of the possibility to communicate feelings.

Entrapping: Term coined by the author to denote the practice of some Web page constructors when they provide a link to another Web page in such a way that the external page opens in a frame of their site, which is an infringement of copyright law.

EPSS: Electronic Performance Support Systems; Hannafin's term for virtual learning environments.

FAQ: Frequently Asked Questions.

Figurative Knowledge: The dry knowledge of facts.

Flaming: Term which describes a situation online in which an indi-vidual becomes offensive and abusing in their behaviour.

FOLDOC: Free On-Line Dictionary Of Computing.

Forum: A Web based site where people can send messages to be viewed by the visitors of that site and be answered as well.

Fossilisation: The reaching of a level in language learning where the learner can express themselves with fluency but not with accuracy, as the kind of fluency attained serves the needs of the user who cannot or does not wish to reach higher standards.

Freeware: When a software program can be used or distributed un-conditionally and without any charge.

Gif: Graphics Interchange Format; a standard for digitised image file.

HTML: Hyper Text Markup Language, a kind of programming code for web pages

Hyperlink A connection embedded in an HTML page which when pressed with a computer indication device like a "mouse" will cause another Web page to appear on the computer screen or open another window with that page.

ICT: Information and Communication Technology, namely the use of computer technology for the management of in-formation and the communication of users via intranets or the Internet.

ICUF: Interdisciplinary Curriculum Universal Framework (See

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Glossary of Terms and Abbreviations term).

ID: Identity, a type of user name necessary for Yahoo! Ser-vice users in order to be connected and make use of the service.

ILE: Integrated Learning Environment; a learning environ-ment, usually operating online, which is integrated in the curriculum of a larger educational programme.

Ill-structured (problems): Problems for which the given data for a solution are not enough and the learner will have to find new data in or-der to reach a solution, because the situation of the problem changes as the solution process advances.

Interdisciplinary Curricu-lum Universal Frame-work:

In Greek: ∆ιαθεµατικό Ενιαίο Πλαίσιο Προγραµµάτων Σπουδών. The general curriculum determining the cur-ricula of various cognitive domains or subjects.

Interdisciplinary teach-ing:

When two or more teachers of different specialities com-bine their teaching of an object covering different as-pects at the same time, e.g. the teaching of information technology and English (the objective of the proposed site in this dissertation).

Interface: A graphic representation of a virtual area which helps a user manipulate a program.

Intranet: A number of computers connected in a net within an in-stitution or an enterprise.

IQ: Intelligence Quotient

IT: Information Technology, namely the technology of com-puters and computing.

ITY: Ινστιτούτο Τεχνολογίας Υπολογιστών, Computer Tech-nology Institute (CTI), located in Patras, Greece.

Java: A special kind of programming language.

Javascript: A type of programming language.

Jpeg / jpg: Joint Photographic Experts Group

Knowledge domain: A specific area of knowledge or subject matter.

Lateral thinking: According to DeBono considering concepts from various perspectives rather than one perspective or dimension.

Learning domain: A special area of learning, e.g. geography, mathematics, biology etc.

Likert scale: A system of grading the questions of a questionnaire with the use of a number of choices of which the re-spondent will select one which best describes their dis-position towards the relevant question.

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Glossary of Terms and Abbreviations Lingua Franca: A language used among people to communicate when

they do not understand their own mother tongues, e.g. a Russian and Argentinian using English, French or Ger-man to communicate.

Link: See "Hyperlink".

Login: To be connected with a chat room or a site in which a user has a specific identity for recognition.

LTM: Long Term Memory

MA: Master of Arts.

Matryoshka: A type of dolls of graded size the largest one containing the smaller ones which are hidden one inside the other.

Micro-world: A site on an intranet or the Internet containing resources for the development of a cognitive task.

MSN: The Microsoft Network.

n.d.: no date or undated.

Netiquette: Rules and conventions of conduct which have been es-tablished on e-mail lists.

OECD: Organisation for Economic Cooperation and Develop-ment.

OLE: Online Learning Environment

Operative Knowledge: The know-how of what to do with the knowledge that one possesses.

Password: A coded alphanumeric sequence which a user can type into a program after the user name in order to be granted access. It is used as an additional security measure.

Pedagogical Institute: The main branch of the Greek Ministry for National Education and Religious affair responsible for curricula and programmes of study for primary and secondary education.

Peer teaching: When students teach their fellow students.

PhD: Doctor of Philosophy.

PI: Pedagogical Institute

Portfolios: Paper folders or digital ones, as well as Web sites which contain information on a learner's achievement and samples of the learner's work.

Progress Monitor: The system devised by the author on the VEC site where the progress of students can be watched system-atically.

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Glossary of Terms and Abbreviations Pull-down menu: A list of options inside a text-box contained in a digital

document. The options can be accessed by clicking on a downward arrow or such indicative graphic.

Radio button: Little white holes on a web page which are marked with a black dot when they are selected with the mouse.

Resource bargain: The possibility for students to negotiate the resources to be used for a project.

Scaffolding: The provision of support by the teacher or other means of instruction like the Internet, books, notes, peer support etc.

SIL International: SIL is a service organization that works with people who speak the world’s lesser-known languages. SIL Interna-tional (formerly known as the Summer Institute of Lin-guistics)

SMS: Short Message Service.

Socratic Method: The search for the truth via questioning of the learners as Socrates did with his students

Spreadsheet: An actual accounting sheet of paper or a virtual repre-sentation of it, which is divided in rows and columns for the performance of accounting calculations.

S-S Student-Student

Ss-Ss Students-Students

Ss-T Students-Teacher

S-T Student-Teacher

STM: Short Term Memory

Synchronous communication:

Computer mediated communication which takes place at the same time either via text chat, audio and video.

Team teaching: See, "Interdisciplinary teaching."

TEFL: Teaching English as a Foreign Language

TEFLA: Teaching of English as a Foreign LAnguage.

Text box: A box on a Web page form in which a guest can type text which subsequently will be e-mailed to the manager of the Web page. They can be single line text boxes or scrollable, namely the user can view more lines by pressing a down- or up-ward arrow to reveal more lines.

Total Recorder: A special kind of software for recording audio with the computer from various sources.

T-S Teacher-Student

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Glossary of Terms and Abbreviations T-Ss Teacher-Students

tVEC: The Virtual English Classroom

tVECfmA: The name of the E-group for grade A at the Yahoo! Groups site.

tVECfmB: The name of the E-group for grade B at the Yahoo! Groups site.

tVECfmC: The name of the E-group for grade C at the Yahoo! Groups site.

URL: Uniform Resource Locator; a standard way of specifying the location of an object, typically a web page, on the Internet (from FOLDOC).

User name: A coded name which a user can type into a program in order to be granted access.

Vertical thinking: The opposite of "Lateral thinking."

VLE: Virtual Learning Environment

VSM: Viable System Model

Web log: A site where one or more people can publish their writ-ings for others to view and comment on.

Webheads in Action: An online Community of Practice (see term) of teachers of English.

Whiteboard: A type of software which allows participants to draw or project pictures, write special text, etc.

WiA: Webheads in Action (see term above).

Workspace: The area of a person's occupation or job.

WYSIWYG: What You See Is What You Get; a way to define HTML editors which do not require the user to be able to manipulate HTML (see term) code in order to construct Web pages, but they construct them according to what they see on the screen.

YPEPTH: Transliteration of the Greek initials ΥΠ.Ε.Π.Θ., standing for “Ministry for National Education and Religious Af-fairs.”

ZPD: Zone of Proximal Development, namely the difference between what a learner can achieve unaided and what they can achieve with expert help.

Α.Π.Σ.: Αναλυτικά Προγράµµατα Σπουδών; in English Analytical Curricula.

Αναλυτικό Πρόγραµµα: See, "Analytical Curriculum."

∆ΕΠΠΣ: ∆ιαθεµατικό Ενιαίο Πλαίσιο Προγραµµάτων Σπουδών; in English Interdisciplinary Curriculum Universal Frame-

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Glossary of Terms and Abbreviations work (ICUF).

∆ιαθεµατικό Ενιαίο Πλαίσιο Προγραµµάτων Σπουδών:

See, " Interdisciplinary Curriculum Universal Frame-work."

Κέντρο Εκπαιδευτικής Έρευνας (ΚΕΕ):

Educational Research Centre, a Greek institution for educational research, which is supervised by the Greek Ministry for National Education and Religious Affairs.

ΟΟΣΑ: Οργανισµός Οικονοµικής Συνεργασίας και Ανάπτυξης, OECD, Organisation for Economic Cooperation and De-velopment.

Παιδαγωγικό Ινστιτούτο: Pedagogical Institute (which is under the supervision of the Greek Ministry for Education and Religious Affairs).

ΥΠ.Ε.Π.Θ: Υπουργείο Εθνικής Παιδείας και Θρησκευµάτων, the Greek Ministry for National Education and Religious Af-fairs.

Φ.Ε.Κ.: Φύλλο Εφηµερίδας της Κυβέρνησης, Government Ga-zette Issue

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List of Figures Fig. 3.1 The Conversational Model (Laurillard, 1993:103; Fig.ii.1)____________ 63 Fig. 3.2. An organisation interacting with its environment. (Britain and Liber, 1999, [online]) __________________________________________________________ 67 Fig. 3.3 Model reversal from knowledge distribution to knowledge creation.(Liber, n.d.,[online]: slide 10). _______________________________________________ 69 Fig. 3.4 The VSM of a course (Liber, n.d., [online]: slide 5.) _________________ 71 Fig. 3.5 Frequency of ICT use in Greek classrooms. ________________________ 73 Fig. 3.6 Greek teachers’ ICT and typing skills. ____________________________ 74 Fig. 3.7 Greek teachers’ skills at software packages. _______________________ 74 Fig. 3.8 Greek teachers’ favoured software. ______________________________ 75 Fig. 3.9 Preferred activities of Greek teachers. ____________________________ 75 Fig. 3.10 Students’ favourite work styles._________________________________ 76 Fig. 3.11 Students’ favourite scaffolding styles. ____________________________ 76 Fig. 3.12 The Liker Scale grading ______________________________________ 77 Fig. 3.13 Degree of self-confidence when using chat. _______________________ 78 Fig. 3.14 Degree of nervousness when using chat.__________________________ 79 Fig. 3.15 Effect of typing on chat participation.____________________________ 79 Fig. 3.16 Audio chat and self-confidence. ________________________________ 80 Fig. 3.17 Effectiveness of video chat. ____________________________________ 80 Fig. 3.18 Psychological issues with video chat. ____________________________ 81 Fig. 3.19 Psychological issues with E-mail. _______________________________ 82 Fig. 3.20. Effectiveness of E-mail in writing. ______________________________ 82 Fig. 3.21 Chat use frequency. __________________________________________ 83 Fig. 3.22 ICT readiness Report (by DotCorp Diagnostic V2.6). _______________ 85 Fig. 3.23 DotCorp Diagnostic V2.6 Readiness Report topics _________________ 86 Fig. 3.24 Computer availability at home and Internet connection______________ 87 Fig. 3.25 Frequency of computer use ____________________________________ 88 Fig. 3.26 Favourite computer use activities _______________________________ 88 Fig. 3.27 ICT in family background _____________________________________ 89 Fig. 3.28 ICT and family help __________________________________________ 89 Fig. 3.29 Participation Intention rates for the English and Computing programme 91 Fig. 3.30 Reasons for non-participation__________________________________ 91 Fig. 4.1 Textbook and the VEC syllabi coordination.________________________ 95 Fig. 4.2 The Front Page of the VEC. ____________________________________ 96 Fig. 4.3 The Welcome Page of the VEC.__________________________________ 97 Fig. 4.4 Outline of the VEC functions. ___________________________________ 98 Fig. 4.5 The VEC e-group front page for form C. __________________________ 99 Fig. 4.6 The interface of the VEC Forum.________________________________ 103 Fig. 4.7 The Web logs page. __________________________________________ 105 Fig. 4.8 The quick text-chat login page. _________________________________ 109 Fig. 4.9 The Yahoo! Messenger Interface________________________________ 110 Fig. 4.10 Yahoo chat interface.________________________________________ 112 Fig. 4.11 The Yahoo room-creation dialogue box. _________________________ 113 Fig. 4.12 The PalTalk interface. _______________________________________ 114 Fig. 4.13 The database with the group categories _________________________ 115 Fig. 4.14 The PalTalk: A list of “Distance Learning” groups. _______________ 115

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Fig. 4.15 Room-creation dialogue box. _________________________________ 116 Fig. 4.16 MSN Messenger Initial Interface. ______________________________ 117 Fig. 4.17 The MSN Messenger Conference Interface with avatar capability. ____ 118 Fig. 4.18 Total Recorder Interface. ____________________________________ 119 Fig. 4.19 General Assessment Scale. ___________________________________ 124 Fig. 4.20 Grading of Individual Competencies. ___________________________ 124 Fig. 4.21 Assignment submission form. _________________________________ 126 Fig. 4.22 The Activity Theory framework (Jonassen and Rohrer, 1999: 63) _____ 128

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111 --- CCCHHHAAAPPPTTTEEERRR OOONNNEEE EEEDDDUUUCCCAAATTTIIIOOONNNAAALLL PPPOOOLLLIIICCCYYY

1.1 THE INTERDISCIPLINARY CURRICULUM UNIVERSAL FRAMEWORK

1.1.1 General Principles

In 2001 there was a new proposition by the Pedagogical Institute21 (PI) of the

Greek Ministry for National Education and Religious Affairs (YPEPTH) as regards a

renovation of the Curricula governing compulsory education, after a dialogue with

the Educational Community, which had as a basis the official proposal of the Minis-

try for National Education-Pedagogical Institute (Φ.Ε.Κ., No 1366, vol. Β' 18-10-

2001 / 1373, vol. Β', 18-10-2001/ 1374, vol. Β', 18-10-2001 / 1375, vol. Β', 18-10-

2001 / 1376, vol. Β', 18-10-2001 and Pedagogical Institute, n.d., [online]).

This new proposition recognises a new status quo as regards educational and

social necessities in connection with the search for, acquisition, management and

utilisation of new knowledge.

Equity issues are also recognised which necessitate equal opportunities for ac-

cess to information and education for everyone. Besides, continual breakthroughs

and new discoveries render lifelong learning a condition sine qua non.

Additionally, the Interdisciplinary Curriculum Universal Framework

(ICUF)22 introduces the dimension of cultural and economic globalisation, having as

a result the creation of multi-cultural, multi-lingual and multi-national socio-

economic communities, which call for the minimisation or better still the eradication

21 Παιδαγωτικό Ινστιτούτο (of the Greek Ministry for National Education and Religious Affairs). 22 Author’s rendering in English of the term: ∆ιαθεµατικό Ενιαίο Πλαίσιο Προγραµµάτων Σπουδών (∆ΕΠΠΣ).

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of xenophobia and racism on the one hand and on the other the prevention of a uni-

form cultural model being established.

Therefore, the new educational proposition by the Pedagogical Institute (PI)

targets educational conditions which will help the Greek students to develop their

personality through self esteem, psychological stability, critical and dialectic ability,

positive collaborative inclination and initiative on their way to develop personalities

with social and humanitarian principles without religious or cultural prejudices.

The ICUF also has as an aim the creation of opportunities for life-long learn-

ing, the critical adoption of the new Information and Communication Technologies,

the preservation of social cohesion through the offer of equal opportunities and the

cultivation of common attitudes and principles with the simultaneous establishment

of the consciousness of the European citizen and the preservation of the students’ na-

tional identity and cultural integrity in a framework of collaborative spirit and soli-

darity.

1.1.2 Educational Principles

The ICUF recognises the central rôle that the Information and Communication

Technology is destined to play in the students’ future life in the real world; therefore

its introduction and extensive utilisation in the educational environment is urgently

required (Pedagogical Institute, n.d./b[online]: 4, §στ). The new Information and

Communication Technologies (ICT) are attributed the possibility to individualise in-

struction and assist students with lifelong learning. However, ICT needs to be intro-

duced and utilised as a tool for the attainment of specific pedagogical aims which are

based on sound educational theory. ICT should not be introduced as a more “snazzy”

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version of the traditional methods.

Rote learning is to be abolished or used only where necessary at the most,

whereas the students must be provided with high quality education with the devel-

opment of abilities and strategies of how to learn and how to analyse their ways of

learning, Moreover, learning has to be interlinked with real life via interdisciplinary

teaching, namely instruction which touches upon different cognitive domains like

language learning and information technology or information technology and geog-

raphy or history, thus facilitating the search, promotion and application of knowledge

in their social everyday life (Pedagogical Institute, n.d./b[online]: 5-6).

The enrichment of the Greek society with people of different linguistic and cul-

tural backgrounds increases the cultural diversity of the Greek society. This necessi-

tates the development of the students’ ability for communication via their own lan-

guage and a lingua franca, be it English, French, German or whatever.

Another important parameter in the educational environment is the develop-

ment of the students’ ability to collaborate in groups utilising different perspectives

for the attainment of common objectives, an asset which may prove essential for

their success in their workspace when they finally seek employment on the labour

market

1.1.3 Interdisciplinary Teaching

The traditional model of distinct cognitive domains instruction is to be replaced

with interdisciplinary teaching, namely the interlinking of the different subject areas

so that the educational practice is based on a unified horizontal development of learn-

ing domains; for instance the foreign language could be acquired through the per-

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spective of Geography, History, Civics etc. depending on the content the learners

may have need to master on every occasion. This will have as a consequence the ne-

cessity for the coordination of the various Analytical Curricula (AC)23 and the team

teaching of the teachers whose curricula are coordinated. For instance, the English

master of a school could collaborate with the Information Technology master in or-

der for the learners to learn how to manipulate certain software so as to carry out a

project for their English lesson.

The subjects, therefore, are pursued horizontally across curricula rather than

vertically within the same curriculum. We might parallel it with what Edward de

Bono advocates with lateral thinking:

“Vertical thinking is digging the same hole deeper. Lateral thinking is trying

again elsewhere.” (De Bono,1970 cited in Dryden and Vos, 1999-2003 [online]).24

This means that self-contained instruction of subjects may lead to fossilization,

namely the propensity of a language user to speak at times fluently, but in some kind

of “broken” English (SIL International, 1999 [online]), as well as to mental stagna-

tion, whereas interlinked and collaborative instruction with multiple-perspectives is

what is necessary nowadays. Therefore, the Pedagogical Institute advocates the in-

terconnectedness of Analytical Curricula in a largely holistic perception of knowl-

edge, whereby the student forms a personal idea of the world in a process of individ-

ual engaged knowledge construction (Pedagogical Institute, n.d./b [online]: 6).

23 Author’s rendering in English of the Greek term Αναλυτικά Προγράµµατα Σπουδών (Α.Π.Σ.) 24 For more information on Lateral and Parallel Thinking cf. EDWARD DE BONO’S WEB: http://www.edwdebono.com/debono/lateral.htm [accessed 2-08-03].

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1.1.4 Methodology Principles

According to the principles established by the Pedagogical Institute (n.d./b

[online]), learning is a complex mental process and manifests itself as cognitive ele-

ments, skills, attitudes, principles and behaviours.

Learning influences the learner’s personality using previous knowledge as a

catalyst. Previous knowledge is put to the test of new knowledge, which they will ei-

ther discard as discrepant with the previous knowledge, modify and assimilate or to-

tally change their previous knowledge in order to accommodate the new knowledge.

This learning process does not take place separately, namely only on the plane of

sheer information, or attitudes, skills, principles etc. but on all those planes com-

bined, thus affecting the totality of the student’s personality (Pedagogical Institute

n.d./b [online]): 10, § ζ).

The framework proposed by the PI accepts that learning is effected in a socio-

cultural interactive framework, in which learning is pursued via discovery methods

whereby the student does not hoard information and knowledge, but this is accompa-

nied by the necessary intellectual skills for the effective solution of problems, estab-

lishment of relationships and evaluation of behaviours. An atmosphere of encour-

agement, experimentation and friendliness is necessary, in which mistakes are con-

sidered opportunities for learning rather than cause for retribution. Besides, collabo-

rative approaches are encouraged, as they are considered instrumental in learning and

development (Pedagogical Institute, n.d./b [online])).

1.1.5 Suggested Approaches

There are six general methodological approaches suggested in the ICUF:

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Exploration and discovery,

Field Trips, namely real life or virtual visits of areas of knowledge,

Presentations with the appropriate teaching material,

The Socratic Method of discussion between the teacher and the students

or group discussions,

Lecturing and

Collaborative group-work (Pedagogical Institute, n.d./b [online]): 11).

1.1.6 General Assessment Specifications

The purpose of assessment according to the PI proposition is the provision of

feedback for the educational procedure with diagnostic and remedial objectives. In

particular, the purpose of assessment will be to find out to what extent the

educational objectives have been attained for the further planning and improvement

of the educational process, the exploration and depiction of the students’ progress

both individually and collectively, the identification of their learning difficulties, the

promotion of the researching spirit of the students, the reinforcement of self esteem

and confidence and the acquisition of metacognitive skills, namely learning how to

manage and direct their learning process and render it more effective with different

learning strategies.

Three kinds of assessment are presented:

The Initial or Diagnostic Assessment, which is administered before the

commencement of the didactic process with the purpose to determine the

cognitive level of the learners and the potential difficulties they face in

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the particular cognitive domain,

The Formative or Gradual Assessment, whose purpose is to monitor the

progress of each student toward the attainment of the teaching objectives,

and

The Final or Summative Assessment, whose objective is to estimate the

degree of attainment of the final teaching and pedagogical aims and ob-

jectives.

Assessment is continuous and it is based on specific criteria. The assessment

procedure must have transparency, reliability, objectivity and validity, while the as-

sessment criteria must be clear and announced to the learners in time.

The learners must also assess themselves depending on the age and their spiri-

tual maturity and assisted by their tutors in an effort to attain higher levels of self-

assessment.

As regards assessment techniques, the ICUF stipulates open-ended or closed

questions, dynamic dialogues among the participants in the learning process, pro-

jects, observation, student portfolios, self-assessment and peer-assessment, written

tests and oral examination (Pedagogical Institute, n.d./b [online]): 11-12).

The assessment techniques should be dependent on the specific objectives and

the content of the cognitive domain or subject and must focus on the ability of the

student to acquire, manage and apply the acquired knowledge as well as outline the

communicational skills of the learner.

As regards the tools for the definition of the assessment results, the PI advo-

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cates the descriptive form of expression rather than the quantitative one, as the for-

mer cancels the pressure for and thus restricts the phenomenon of grade hunting, in

this way eradicating rote learning (Pedagogical Institute, n.d./b [online]: 13).

1.2 THE ANALYTICAL CURRICULUM25 FOR THE TEACHING OF FOREIGN LANGUAGES

1.2.1 General Observations

The Pedagogical Institute (n.d./a [online]: 353-382)26 proposition stipulates that

the objectives of foreign language teaching are to contribute to the development of

the students’ skills to cope with real, predictable or unpredictable communicational

conditions using linguistic, paralinguistic or even extra-linguistic resources, initially

satisfying needs within their private, school and social life, whereas in the long term

the students are expected to be able to meet the requirements of their social, educa-

tional and professional environment with the prospect of life-long learning.

The foreign language is not to be used only for communicational purposes,

however, but also for the retrieval, management and optimal utilisation of informa-

tion originating from different cognitive fields.

The basic principles stipulated by the PI for the teaching of foreign languages

are literacy, multilingualism and the multicultural dimension.

25 Author’s rendering in English of the term Αναλυτικό Πρόγραµµα Σπουδών of the PI. 26 ∆ΕΠΠΣ Ξένων Γλωσσών - ΑΠΣ Αγγλικής Γλώσσας, URL: http://www.pi-schools.gr/download/programs/depps/14depps_XenonGlosson-Agglika.zip

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1.2.2 Skills for Foreign Language Teaching

The principles of foreign language instruction span the following skills:

The enabling skills:

Listening Comprehension

Reading Comprehension

Speaking Ability

Writing Ability

Multilingualism and skills in the parallel use of foreign languages

Multiculturalism, skills in the development of a multicultural con-

sciousness

1.2.3 Educational Activities and Resources

The educational activities must be designed in a way to provide incentives for

the participation of the students in the learning process, cater for all kinds of learning

styles, foster collaborative arrangements so that the social and organisational skills of

the students may be enhanced, be based on the students’ initiative and on certain oc-

casions allow solutions based on the skills and strategies of the learners.

The systematic use of dialogue and active and engaged learning is stipulated in

the PI proposition, discussion being considered the kernel of the interdisciplinary ap-

proach. Besides, special mention is made of the project method, through which the

students develop their skills in searching for, discovering, negotiating and construct-

ing new knowledge, thus internalising the socio-cultural dimension of the target lan-

guage.

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Along with the project method the PI suggests the use of group-work as the ap-

propriate student arrangement for projects, as this helps the interdisciplinary ap-

proach of student assignments. The use of this method sharpens the students’ re-

search and exploration strategies, teaches the student how to deal with risky issues,

experiment, make hypotheses and venture solutions in an effort to verify the new

knowledge which they encounter.

As regards the resources to be used during the educational process, the single

textbook is no longer considered the sole instructional tool, as its use is not consid-

ered sufficient any longer. Care must be taken for the provision of educational mate-

rial through which the students will have experience of the multicultural variety of

the English-speaking world.

The Analytical Curriculum also specifies that the students’ exposure to the for-

eign language must be continuous, on a daily basis and without limits.

1.2.4 Foreign Language Assessment Issues

Assessment is viewed as an on-going process and its objective, besides deter-

mining whether the student has mastered the structure and the form of the language,

is to find out the degree to which the learner can use the language in various commu-

nicational circumstances.

Through the assessment procedure the learners are expected to receive feed-

back in an effort to modify their learning techniques and enhance their metacognitive

skills. The teachers, on the other hand, will have the necessary data for the ameliora-

tion of their teaching material and instructional approaches.

The assessment of the students, therefore, must also include their abilities,

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skills, attitudes and behaviours. Moreover, assessors must evaluate the students’ per-

formance against the assessment criteria and not in relation to other students’ per-

formance.

The tools which are specified in the PI proposition are:

Written assessment tools, like tests with open ended, closed and multi-

ple choice questions, and free writing production exercises for the deter-

mination of the students ability to understand and produce written

speech.

Oral assessment tools, like communicative activities, dramatisations,

role-play, discussions and real communicative circumstances.

Alternative assessment tools, like project results, student portfolios,

self-assessment, and group assessment.

The Assessment procedure should include the evaluation of the educational

programme itself, which will be based on action research, namely the collection of

observational and statistical material, which will enable the teachers to review their

educational procedure and modify it for the more effective implementation of the

programme.

As regards the assessment criteria for programme evaluation the PI specifies

the following:

The degree to which the aims and objectives of the programme have been

realised.

The students performance

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Popularity of the programme among participants in the educational proc-

ess

The adequate satisfaction of the students’ needs and parents’ expecta-

tions.

Its realism in relation to the existing resources

The rate of support from educators, state and family.

The pedagogical soundness of the programme.

1.3 THE INTRODUCTION OF ICT IN THE GREEK EDUCATIONAL SYSTEM

1.3.1 The Project “Odyssey”

The first attempt to design the introduction of Information and Communication

Technologies (ICT) in the Greek educational system was in 1996 for the teaching of

the totality of subjects. The project was symbolically named “Odyssey”27, probably

as recognition of the difficulties to be encountered on the way.

The attempt was undertaken by the Direction of Secondary Education of the

Greek Ministry for National Education, the Pedagogical Institute and the Computer

Technology Institute (CTI)28.

The objective of the “Odyssey” is the integration of ICT in the Greek educa-

tional system through 19 projects operating under the following three general trends:

The establishment of the appropriate technical infrastructure

The creation of suitable software and

27 Author’s rendering in English of Ο∆ΥΣΣΕΙΑ (cf. http://www.odysseia.cti.gr). 28 Author’s rendering in Greek for “Ινστιτούτο Τεχνολογίας Υπολογιστών (ΙΤΥ),” cf. Glossary.

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The training of the teachers of all specialisations. (ITY 2003: 16).

1.3.2 Computer Use in the Project

The different forms of computer use for educational purposes can be classified

in four discernible categories, according to Means (1994 cited in ITY, 2003: 5):

for teaching,

for exploration,

as a tool and

for communication.

Paterson and Strickland (1986) on the other hand have developed a taxonomy

of software as regards its use in the learning process which comprises:

Drill and practice software

Presentation or Tutorial software

Educational Games

Simulations

Problem Solving and

Virtual Reality Environments (Paterson and Strickland 1986, cited in

ITY, 2003: 5)

The Computer Technology Institute (ITY, 2003: 14) believe that if we are to

utilise such software, as exposed above, for educational purposes, it must have been

designed so as to facilitate a) the multiple representation of concepts, b) individual-

ised and exploratory learning, c) collaborative learning and d) the interdisciplinary

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teaching and learning.

The last two principles of the “Odyssey” are especially emphasised, as they

constitute cornerstones for the educational exploitation of ICT. Classes which make

use of such educational software are usually arranged in collaborative groups of stu-

dents who try to attain their educational goals utilising the various perspectives con-

tributed by the individual students. Such arrangements try to make the best of discus-

sion and peer teaching, with the students thus benefiting educationally and socio-

culturally (Slavin, 1987, Johnson and Johnson 1987).

Other learning and teaching approaches emphasise the differences among

learners (cf. Carroll, 1963) as regards previous knowledge and experience, persever-

ance, skills and IQ (McIlrath and Huitt, 1995 [online]). Therefore, a learner must be

empowered by means of the educational software to locate their personal strengths

and weaknesses, develop techniques for the attainment of their learning goals, fulfil

their personal learning styles and take risks by testing their hypotheses with a feeling

of security, without being afraid that such an engagement in the learning process

might cause them loss of esteem and acceptance within their educational environ-

ment.

1.3.3 Observations on Implementation in Greece

1.3.3.1 The OECD Project

Between the years 1998 and 2001 a research project was carried out in 23

countries, among them Greece, by the Organisation for Economic Co-operation and

Development (OECD) with the topic: “Schooling for Tomorrow: Information and

Communication Technology (ICT) and the Quality of Learning”. The object of the

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research was to determine if and how the use of ICT is connected with educational

innovations. The project also investigated the process of the integration and infusion

of the use of ICT in schools and those factors which facilitate or obstruct the infusion

and the subsequent establishment of ICT.

The results showed that the desired educational practice can be brought about,

not without difficulties, through the use and exploitation of ICT, but a lot of change

is required, especially as regards the educators’ concepts of learning and the part

which ICT can play in the learning process. Essential requirements for the success of

this transformation are the conscious involvement of educators, extensive and me-

thodical teacher training as regards the exploitation of such technologies and consis-

tent support of such a venture as well as the provision of ample time for the fulfil-

ment of its objectives (Educational Research Centre29, n.d./a [online]).

Introduction of ICT in Greek schools seems to be effected thanks to initiatives

which originate on the part of the school management or isolated educators. How-

ever, the infusion and establishment of the use of ICT is problematic, whereas the

presence of a specialised technician and the technical support thereof during teach-

ing, as well as the consistent encouragement and assistance in educational issues neu-

tralise the teachers’ hesitations to use a resource which is so alien and perhaps threat-

ening to many of them (Educational Research Centre, n.d./a [online]).).

1.3.3.2 The Cyclops Project

The object of the E63 Κύκλωπες: Μελέτες-Αξιολογήσεις-Πιστοποιήσεις project

(Educational Research Centre, n.d./b [online]) was the assessment of the effects of

29 Author’s rendering in English of “Κέντρο Εκπαιδευτικής Έρευνας,” cf. Glossary.

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the use of New Technologies in the “Odyssey” schools. It was commissioned by the

Computer Technology Institute and implemented by the Educational Research Cen-

tre in the year 2001 within the framework of the action “Odyssey”.

In their results (Educational Research Centre, n.d./b [online]) they state that the

statistically significant factors are: i) the educators’ years of service, where seniors

are readier to adopt ICT, ii) the year the school was connected with “Odyssey” and

iii) attendance of seminars within the activities of the “Odyssey” programme.

Objections as regards the adoption of ICT refer to material coverage problems,

discipline issues and of the difficulty on the part of the students to understand ob-

scure terminology and concepts. Additionally, as also pointed out in the OECD pro-

ject (Educational Research Centre, n.d./a), educators make an issue of matters con-

nected with technical hindrances and educational support, stating that if assistance

were provided in those respects, their familiarization with the new technologies

would be sufficiently enhanced (Educational Research Centre, n.d./b [online])).

With reference to teaching means and methods, student assessment and the

function of educators, ICT has brought about positive changes, facilitating the col-

laboration between teacher and students, as well as among the students themselves,

thus enhancing the collaborative and interdisciplinary character of the learning proc-

ess.

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1.3.3.3 Quidquid id est, timeo Danaos et dona ferrentis30 (Some Reservations)

It is true that up till now the dominant model in most Greek schools is the one

which wants the teacher on a pedestal as the centre of the world. It is also true that

the younger generation is more conductive to new technologies. Therefore, it is cer-

tain that many times the teacher will feel at a disadvantage, since their students may

be more versed in the area of technology than themselves. They will feel “threat-

ened” in a way and it is possible that some may lose their feeling of security as re-

gards their rôle in the classroom (Μεϊµάρης 1992, cited in ITY, 2003: 15).

As Κυνηγός (1995) posits, there are two issues which concern the educational

community: first the way in which ICT can be utilized in the educational process and

the part which it will play in relation to that process. Additionally, a pivotal prerequi-

site for the successful integration of ICT is the upgrading of the teacher’s rôle,

whereas the encouragement for creative construction of knowledge and the setting up

of a sound technological infrastructure are essentials which should not be overlooked

(Κυνηγός, 1995 cited in ITY, 2003: 16).

Regarding the Greek reality, Τζιµογιάννης (2002) believes that there are three

factors which govern the Greek educators’ attitude to the utilization of ICT in the

teaching-learning process:

How much the Greek educators are familiar with the Information and

Communication Technologies

30 “What is this? I am afraid of the Danaans even if they are carrying presents”. P. Virgili Maronis Aeneidos, Liber Secundus, v. 48-49, Laokoon: “aut aliquis latet error; equo ne credite, Teu-cri./quidquid id est, timeo Danaos et dona ferrentis.' (Laokoon was the only one of the Trojans who had suspected that something was wrong about the hollow wooden horse which the Danaans (Greeks) had offered them as a tribute to the Gods after their feigned withdrawal from the walls of Troy.

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To what extent Greek educators have accepted ICT as a tool for the sup-

port of the teaching-learning process and

The degree of readiness of Greek educators to participate in implementa-

tion and integration procedures of ICT in the teaching practice (Τζιµο-

γιάννης, 2002: 15).

1.3.3.4 Concluding Remarks

The Educational Research Centre has concluded that despite the multifarious

problems “Odyssey” contributed significantly to the educational process. Therefore,

research into the effects of the use of ICT in the teaching-learning process should be

continued and intensified, whereas incessant assessment of results should be a con-

stant concern. It goes without saying that there should be ample subsidization and

support of research on the part of the State and effective coordination of that re-

search, especially on the classroom level.

The ITY believe that with the completion of the programme “Επιµόρφωση

Εκπαιδευτικών στην Αξιοποίηση των ΤΠΕ στην Εκπαίδευση”, in the duration of

which 76,000 educators will be trained in the use of ICT for educational purposes,

ICT will have been infused in all the schools of the secondary education (ITY, 2003:

16)

1.4 TEFL AND ICT IN THE 2ND JUNIOR HIGH SCHOOL CORFU-GREECE

1.4.1 Present Teaching Situation

The 2nd Junior High School of Corfu is not an “Odyssey” school and there

have not been any attempts to introduce ICT in the curriculum prior to the author’s

attempt, which is part of the subject matter of this dissertation. Nevertheless, there

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has been a computer room for quite a long time, used only for the needs of Informa-

tion Technology (IT) instruction. The computer room has been renovated as of late

and re-equipped with new and more efficient computers, incorporating ICT hardware

and software.

As regards the Teaching of English as a Foreign Language (TEFL) curriculum,

the School has been using the “SNAPSHOT” textbook series by Longman. However,

the use of a single textbook as the sole syllabus for the teaching of English is found

highly ineffective, reducing the learners to the condition of passive receptacles of

pre-digested knowledge (Boethel and Dimock, 1999: 20). Besides, it excludes the

learners from opportunities to use language in an authentic way and from a huge res-

ervoir of content, which, if appropriately tapped, can offer more material than they

could find in any print-based repository of knowledge (Adams and Burns, 1999).

1.4.2 Objectives of the Study

Therefore, we tried to find ways in which we could introduce ICT in our school

curriculum, namely to enhance the face-to-face teaching by moving beyond the text-

book and the classroom. Our purpose was to enrich the teaching-learning process

with the use of the Internet for research and communication, as well as the use of

various software for the productive and receptive manipulation of speech and for

knowledge management solutions, namely the production, storage and exchange of

knowledge, know-how, interests and expertise among the learners of our school and

world-wide in general (Rosenberg, 2001: 65-66 and Davenport and Prusak, 1998

[online]).

As a result, these prerequisites necessitated a framework which would incorpo-

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rate a distance module. This should be based on some infrastructure that would en-

able the learners of our school to extend their language activities beyond the class-

room, either for collaborative activities among themselves or with other students

around the world or for socio-cultural interaction over the Internet on their pursue of

knowledge.

At the same time we aimed at finding ways to seamlessly integrate the new in-

frastructure and the existing syllabus and devise an assessment and evaluation sys-

tem. This facility should monitor not only the students’ progress on every step of this

venture, but also the effectiveness of the system and its affective influence on the

learners.

Consequently, we were posing a number of crucial questions for our study,

which should reveal to us where we were going, how we were to reach our destina-

tion and how we should find out whether we had arrived or not (Smith and Ragan,

1999). 31 What we actually needed to decide upon first of all was a pedagogically ap-

propriate rather than technology-driven framework (Conole and Oliver, 1997

[online]) which would support our effort. Secondly, we had to consider the techno-

logical infrastructure to be developed, which would be in tune with and sufficient to

serve the pedagogical purposes to be attained. Having determined that, the third

question considered was what software would be appropriate for the introduction and

implementation of a project which is governed by the specifications described at the

beginning of this section. Last, but not least, we had to consider and predict the con-

straints to be encountered and dealt with during the implementation of such a pro-

31 Cited in Grady [online].

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gramme.

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222 --- CCCHHHAAAPPPTTTEEERRR TTTWWWOOO RRREEEVVVIIIEEEWWW OOOFFF LLLIIITTTEEERRRAAATTTUUURRREEE 2.1 THE NATURE OF LEARNING

What is learning? Can we really define what learning is? The nature and

mechanisms of learning have tended to mystify philosophers and psychologists, who

have been trying through the centuries to grasp the nature of learning.

Piaget theorised that learning is an indispensable mechanism of biological be-

ings for their survival in an environment to which they have to adapt. He contended

that biological beings developed the faculty of knowledge as part of their biological

evolution (Campbell 2002, [online]).

Another concept was developed by Binet and other theorists (Vygotsky, 1930

[online]), who believed that learning is inseparably connected with development and

maturation and that learning always follows the former, as they are prerequisites

Unlike this view, James (Vygotsky, 1930 [online]) believed that learning is nothing

more than forming habits and that learning and development are the same thing. Kof-

fka (Vygotsky, 1930 [online]) also gives a biological angle to his theorising, con-

tending that development is based on maturation, a prerequisite of which is the de-

velopment of the nervous system, and learning, a developmental process as well,

whereas learning in its turn reinforces the maturation process (Vygotsky, 1930

[online]). Moreover, Lev Vygotsky (1930 [online]), in his “Interaction between

Learning and Development” holds that unquestionably learning takes place before

children experience it at school through imitation and instruction concluding that

there is an interrelation between development and learning right from the beginning

of children’s life.

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Other theorists have tried to define learning from the aspect of learning me-

chanics; namely what happens when we learn. Doolittle (1998: 2) believes that

knowledge is adaptation and a form of active organising of one’s experiences, while

Hergenhahn (1998) contends that knowledge is caching behaviours through a process

of observation of behaviour, reserving it as a resource for future use and rehearsing it

for different situations. The same aspect about observational learning (Smith,

1999b[online]) is expressed by Bandura (1977: 22), who supports that learning takes

place as people observe each other with the purpose to reserve the gleaned model for

later performance on an opportune occasion. Seldin, (1996a [online]), on the other

hand, commenting on the way children learn, adds another dimension, that of action,

declaring that children learn by consistently applying and practicing models they are

exposed to. He also points out that problem solving and experiential learning are two

basic forms for the development of cognition (Seldin, 1996a [online]). Additionally,

Wells (1999) and Maples and Webster (1980) introduce the idea of change and be-

havioural modification respectively, resulting from experiential learning, an idea

which is also fostered by Seldin (1996a [online]).

Lave and Wenger (1991) go one step further to consider learning under the

prism of social participation, when people gradually become members in learning

communities: learning then does not have to do with the acquisition of knowledge,

but with the gradual integration of individuals in those communities (Lave and

Wenger, 1991: 29).

Säljö (1979) approaches the idea of learning from a different angle: the quality

of learning. He tries to define what the core meaning of the word learning is and he

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discerns different layers in the term like a system of five “Matryoshka” nesting

dolls32: you cannot reach the innermost unless you open the outer ones. So, on an

outside layer he discerns learning with a quantitative dimension. Then going deeper

he perceives learning as a storage function in memory, subsequently the faculty of

acquisition of facts, methods and skills, then abstraction and finally the comprehen-

sion and interpretation of reality (Ramsden, 1992: 26). Ramsden (1992: 27) also

mentions Ryle’s (1949) idea of the division of learning in two different faculties the

“knowing that” and the “knowing how”, the former being hierarchically lower than

the latter and the latter presupposing the former (Ryle, 1949: 58), as knowing how

requires perseverance and effort in length of time, while the learning of facts is a

much simpler and perhaps less laborious procedure.

This dichotomy of learning in a slightly varied version is also present in Pia-

get’s La prise de conscience (Campbell, 2002), that is the ability to do something on

the one hand and on the other the awareness of how that something is accomplished.

An interesting online translation of the expression “La prise de conscience” sug-

gested by Systran33 was “The awakening”! It is what Robert L. Campbell (2002

[online]) terms reflecting abstraction, the ability to analyse your own learning.

What are the basic characteristics of learning then? Doolittle (1998: 15) sum-

marises the qualities of learning very deftly by defining it as:

“An active process of building organised mental structures

A process that relates new information to previously learned information

32 Cf. RussianLegacy.com:, URL: http://webferret.search.com/click?wf,babushka+doll,1,www.russianlegacy.com,0.05,Overture. 33 URL: http://www.systranbox.com/.

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A function of the quality, as well as the quantity, of processing

As influenced by the context in which it occurs

As being enhanced through self-monitoring of learning processes and

capabilities and finally

As being reconstructive.”

2.2 BEHAVIOURISM

Behaviourism is that theory which postulates that what we are able to observe,

as regards learning, is the behaviour of a person and nothing else. The person’s mind

is viewed as a tabula rasa, that is, an empty board, on which we can make inscrip-

tions, if we follow an appropriate procedure. In Montessori’s (1998) own ironic

words:

“It is said that the mind of a child is empty; without a guide and without

laws of its own. Adults, therefore, are supposed to have the great and

complete responsibility of filling it, guiding it and commanding it.”

Overt behaviour is all that can be gauged (Good and Brophy, 1990), whereas there is

no consideration of the possibility of any latent thinking processes that may be taking

place inside a person’s mind.

When we have learning we have a change in a person’s behaviour, therefore,

we have some product which can be observed, measured and put to the test (Smith,

1999 [online]).

As regards the design of teaching, the designer carries out a needs analysis, es-

tablishes some aims and objectives and devises some material on the basis of some

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learning criteria, which will also define the attainment of those learning objectives.

Therefore the designer creates a controlled environment through which some amount

of knowledge will be transferred to the learner (Mergel, 1998).

Merriam and Caffarella (1991: 124) are critical of such a learning situation, as

there can be learning even if there is no product, and behaviour may change due to

factors other than those connected with learning. Besides, Bruning (1995: 1) con-

tends that it is not enough to administer knowledge, but an educator must also assist

their students to learn how to learn, that is develop methods and ways which will

help them to learn more effectively.

2.3 COGNITIVISM

Theorists did not take too long to realise that something was missing from the

behaviourist point of view. They observed that behaviours which were reinforced did

not fare so well. Other behaviours did, however, even if they had not received any re-

inforcement. Consequently, they started refuting earlier convictions (Mergel, 1998

[online])

Bandura (1963) states in his book Social Learning and Personality Develop-

ment that it is possible for people to observe other people’s behaviours in order to

model their own, and a few years later (1977: 22) he claims that people observe be-

haviours and use them as models when occasion appears. In Bandura’s social obser-

vational learning theory there is interplay among cognitivist, behavioural and envi-

ronmental tendencies (Kearsley, n.d., [online]). That was the time when Cognitivism

was making its debut.

Theorists started conceding to the idea that something inside the people’s

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minds was influencing overt behaviour. That something was perception, memory and

thought, which became the focus of cognitive psychology. The learner is presented

as actively processing information, like the contemporarily appearing computers,

whereas it is recognised that they bring their own background knowledge and per-

sonal perspective in the learning process, and the understanding they finally attain is

concomitant to their efforts to expand the multiplicity of that information (Hofstetter,

1997 [online]).

In their description of Cognitivism, Good and Brophy (1990: 187) state that

cognitivist learning involves repetition and reinforcement, while the provision of

feedback regarding the correctness of answers has a motivational purpose. Despite

these behaviouristic traits Cognitivism purports the acquisition or reform of cognitive

structures which the learner needs for the processing and storing of information. Like

Behaviourism, Cognitivism views knowledge from an objective angle. Both ap-

proaches have as a purpose to impart knowledge to the learner as efficiently and ef-

fectively as possible by administering the various tasks in small work portions and

grading them according to difficulty (Mergel, 1998 [online]).

Some pivotal principles of the cognitive theory are: a) the idea of schema,

namely internal knowledge structures against which new information is tested and ei-

ther the initial schema is combined with the new knowledge, enhanced or completely

rejected for the new knowledge to be accommodated, b) The dual store processing

model, that is, the passing of information from the Sensory Memory to Short Term

Memory (STM) and from there to Long Term Memory (LTM) (Atkinson and Shif-

frin, 1968) and c) various effects, which assist the learner to more effectively ac-

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quire, process, retain, store or retrieve information, and effects which may hinder

those faculties (Doolittle, 1998: 15-16 and Mergel 1998 [online]).

2.4 CONSTRUCTIVISM

The emergence of Constructivism occurred as some theorists distanced them-

selves from the positivistic and objectivistic theories of Cognitivism, claiming that

knowledge is constructed within the individual, following more idiosyncratic ways,

or among individuals as they interact in a social environment (Prestera, n.d.,

[online]).

Doolittle (1998: 2-6) describes three kinds of Constructivism. The exogenous

Constructivism posits that the real world is “knowable” and views knowledge as the

production of an internal representation of reality. The endogenous Constructivism

contends that reality is not knowable; therefore knowledge is an internal process

rather than a matter of construction from external experiences, a view which is asso-

ciated with the Piagetian theories. The dialectical Constructivism lies in between and

posits that knowledge is the product of the interaction between the learner’s internal

cognitive processes and the environment in an effort to construct internal representa-

tions of reality, but saturated with the learner’s cultural and linguistic background,

convictions and experiences. These internal structures are forged through the

learner’s interactions with other people, modelling, namely imitation of other peo-

ple’s ways, and direct instruction. This last version of Constructivism is associated

with Vygotsky (1930) and it is the one with which the Virtual Learning Environment

(VLE) presented in this dissertation complies.

It is imperative, therefore, to refer to some basic tenets of Constructivism in a

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little more detail. Merril (1991)34 focuses on the following premises in connection

with Constructivism:

Learners construct knowledge from their own past experiences, schemata

and convictions therefore…

Learning is an active process of generation of meaning.

Learning is the product of the learner’s personal interpretation of reality.

Intellectual development derives from the interplay of personal perspec-

tives shared in collaborative learning endeavours.

Learning must take place in realistic and authentic contexts and learning

activities must incorporate the element of assessment, the latter never be-

ing administered separately in the form of direct testing.

2.5 THE PIAGETIAN CONSTRUCTIVISM

Piaget’s (Campbell, 2002 [online]) taxonomy of knowledge comprises two

categories: one type of knowledge was what he termed figurative and the other was

the operative, the latter being, according to Piaget, the one which really mattered for

human development. The former is connected with knowledge of static things like

things we perceive through the senses, the quantitative, according to Säljö (1979)35,

type of knowledge, which we referred to earlier; the latter is to do with the workings

of cognitive structures and their interaction with the individual’s perception of the

environment.

34 Cited in Mergel (1998). 35 Cf. 2.1 The Nature Of Learning, § 6, pp. 45-46.

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In Piaget’s view (Campbell, 2002[online]), human thought comprises cognitive

structures or schemata, as referred to by other theorists, namely courses of action

which have application in specific situations and contexts. Upon application in new

situations, these cognitive structures can either enjoy complete compatibility with the

new context, be partially discrepant or totally incompatible. For instance a protesting

civilian might initially choose to employ the polite-request schema at an office. If

they encounter a courteous clerk, the schema will be totally in tune with the situation;

if the clerk behaves with difficulty and recalcitrance, then the civilian may modify

their stance by employing the assertive-demand schema, but if in the worst of situa-

tions the clerk behaves vehemently and insultingly, the civilian will certainly employ

the shouting-in-protest approach. According to Piaget (Campbell, 2002[online]), the

application of the first schema is a demonstration of assimilation, whereas the second

possibility is a modification of the first scheme in order to achieve better results and

it constitutes a case of accommodation of a schema. Finally with the last potential

occurrence the subject indignantly discards all previous options as ineffective, and

adopts a completely different schema, in order to achieve some kind of equilibrium

between themselves and the environment, whose incarnation in this case is the inso-

lent clerk. So what happens during the course of learning is that cognitive structures

are under continuous flux and the subject and their environment are both engaged in

this process of change (Lavatelli, 1973: 40 and Campbell, 2002[online]). For Piaget

(Campbell, 2002[online]), the achievement of equilibrium between assimilation and

accommodation was the quintessence of development. Equilibration, which for Pia-

get collectively defines all those thinking procedures and hindrances on the way to

the establishment of equilibrium, is the fundamental process for knowledge acquisi-

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tion. Another focal aspect of development, which Piaget introduced, is the reflecting

abstraction (Campbell, 2002 [online]), the knowing of how we know, the innermost

“Matryoshka” nesting doll36 of development. Fosnot (1993) also makes mention of

some modifications that Piaget applied to his theories by introducing the idea of a

dynamic equilibrium, which consisted of a process of continual coordination and on-

going equilibrations as the learner tries to tackle different discrepant situations in

their environment.

2.6 VYGOTSKY-THE ZONE OF PROXIMAL DEVELOPMENT

The idea of the Zone of Proximal Development (ZPD) was introduced by Lev

Vygotsky in 1978 and initially it was connected with the assessment of children who

demonstrated retarded development. Vygotsky claimed that for children to be offered

sound learning, it was important that their developmental level and intellectual po-

tential should be accurately estimated and that the offered learning should not be

commensurate to the developmental level which they had attained, but in advance of

it (Wells, 1999 [online]), so as to urge the child to surpass themselves and reach

higher levels of achievement (Vygotsky, 1934/1987: 212).

Vygotsky (1978: 86) declared the need for the establishment of two develop-

mental levels as necessary in relation to a child’s learning abilities. The first will

measure the actual developmental level that the child has attained up to the present

state. This can be measured by means of tests which the child will have to carry out

unaided. The level of unaided achievement will determine the developmental level of

the child. Subsequently, those questions of the test which the child will be able to an-

36 Cf. 2.1 The Nature Of Learning, § 6, pp. 45-46.

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swer not entirely by themselves but with guided help, which may be offered by the

testing instructor or as peer assistance, will determine the mental capabilities of chil-

dren for further learning; namely they will determine a mental age for the potential

development of the children beyond the present developmental level. In this fashion,

while two children may have attained the same actual developmental level, their

mental age may be different. The distance between these two levels, the actual de-

velopmental level objectively established by unaided testing and the potential devel-

opmental level estimated by guided testing, was labelled the Zone of Proximal De-

velopment (Vygotsky, 1930 [online]).

As Vygotsky in the aforementioned piece himself states:

‘The zone of proximal development defines those functions that have not

yet matured but are in the process of maturation, functions that will ma-

ture tomorrow but are currently in an embryonic state. These functions

could be termed the buds or flowers of development rather than the

“fruits” of development’.

By determining the Zone of Proximal Development, Vygotsky (1930) states

that educators will be able to define what the learner’s future cognitive trajectory will

be.

Another important parameter in the Zone of Proximal Development is the rôle

of culture (Cole and Wertsch, n.d., [online]) as an interactivity medium between the

active child and an active environment (Valsiner, 1993; Wozniak, 1993), in connec-

tion with their social history and the tools thereof (Doolittle, 1998:5). Children have

to function within a socio-cultural environment where they will interact with various

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people, their teachers, peers, family and friends, in different venues like the school,

shops, neighbourhoods and home (Hofstetter, 1997), using tools which mediate in-

tentional actions that always effectuate learning and development (Vygotsky, 1978;

Wertsch, 1979). Halliday (1993) and Vygotsky (1978) recognise language as the

loftiest of these tools, because of the high-order intellectual faculties which derive

thereof. Interaction which is mediated through those tools generates socio-cultural

experiences. These experiences first appear on the interpsychological plane, namely

between interactants, and subsequently on the intrapsychological one (Vygotsky,

1981:163). On the intrapsychological plane the experiences are internalised and as-

similated, thus expanding the subject’s development by effectuating modifications on

the subject’s internal representation of the outside world (Doolittle, 1998:5).

Wells (1999 [online]) introduces an enhanced version of the Zone of Proximal

Development elaborating on the concepts introduced by Vygotsky. He posits that:

The Zone of Proximal Development (ZPD) is applicable whenever a sub-

ject is working on the development of a skill or the comprehension of a

topic.

It is always context-bound within an interactive learning endeavour of

participants and does not constitute an independent characteristic of an

individual.

Teaching in the ZPD presupposes the provision of help and counselling

for the attainment of a subject’s learning aims and objectives as well as

for enhancing their prospects for further knowledge pursuits.

The intervention of a teacher is not an indispensable prerequisite for the

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subjects to be engaged in a learning activity in the ZPD, as there can de-

velop reciprocal assistance and mutual learning among the participants.

The learning activity may have as an objective a product, which in its

turn can become the object of further activity in the ZPD.

All aspects of an individual’s identity are involved in learning activities

in the ZPD, e.g. skills, knowledge, feelings and emotions. Therefore for

the common venture to be successful there has to be reciprocal respect,

reliability, trust and consideration among the participants.

During interactive learning in the ZPD the participants undergo multi-

farious transformations as regards their cognitive structures, which will

in their turn be the templates for further interactivity. Parallel transforma-

tions are observed in the tools and methods, which facilitate that interac-

tivity, and the entire social framework which hosts the learning opera-

tions.

Development in the ZPD does not head toward a prearranged outcome,

as the ZPD constitutes an area of turmoil and controversy through which

participants may or may not reach concordance, thus initiating changes

which will bring about diversity of products, methods and principles.

Vygotsky (1930) and his counterpart Leont’ev (1981: 56) assert that the inter-

nal developmental operations are activated only with the interaction of the learner

with other people in their environment and when they cooperate with their peers.

This is a fundamental posit for the development of the Virtual Learning Environment

(VLE) which is analysed later in this dissertation, as the whole approach of The Vir-

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tual English Classroom (tVEC) is based on the interaction of the students with the

use of various tools, which are characteristic of the socio-cultural environment in

which the learners in question are being brought up and educated. Besides, Wells’s

(1999, [online]) reference to the dispensability of the teacher in the ZPD supports our

provision in the design of online learning communities, which will be able to func-

tion without the presence of a tutor, as we will explicate later in this dissertation.

2.7 BRUNER-DISCOVERY LEARNING

We believe Bruner (1960, 1966, 1996 and Kearsley, n.d., [online]) is one of

those theorists who have one leg on Cognitivism and the other on Constructivism. He

was interested more in how people learn rather than what they learn (Craig and Reed,

n.d., [online]), professed that structuring, organising and conceptualising information

is what learning is really about, and that prior knowledge plays an important rôle in

interpreting and categorizing stimulations from the outside.

He contended (Bruner, 1996: ix-x) that culture is paramount in the configura-

tion of the mind, supplying us with the necessary means to construct not only our

human entities but also our faculties and our whole world. Prerequisite for such an

undertaking, however, is that the human spirit is engaged in collaboration with other

intellects receiving appropriate assistance as well (Bruner, 1996: x)

Bruner (1966: 72) also believed that to teach a person is not to impart an

amount of knowledge, which that individual will have to store somewhere, but to in-

struct that person how to embark on a quest for knowledge. This point of view was

crystallised in his definition of Discovery Learning. This kind of learning takes place

when the learner engages in an activity whereby they explore, investigate, manipu-

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late, experiment and interact with elements of their environment, trying to sort out

controversial issues and understand hidden relations in an effort to comprehend the

inner causes of things (Ormrod, 1995: 442). As Bruner himself says:

“…it would seem that an important ingredient is a sense of excitement

about discovery – discovery of regularities of previously unrecognised

relations and similarities between ideas, with a resulting sense of self-

confidence in one’s abilities.” (Raimi, 2003 [online]).

This excitement of discovery is what we considered pivotal in the design of

tVEC; discovery not only of knowledge from resources and environments, but also

from the exploration of other people’s feelings, attitudes and points of view.

2.8 LEARNING THEORY AND TVEC.

The purpose of this rather lengthy enumeration and description of learning

theories and their three main tendencies was to give the reader an idea of the theo-

retical continuum on which we are placing the various aspects of our virtual learning

environment (VLE), the Virtual English Classroom (tVEC).

The pivotal principles which the VEC conforms to, as we hope we will be able

to demonstrate later on, are: (a) Vygotsky’s (1930) Zone of Proximal Development

and the use of tools in a socio-cultural continuum, which is recognised by Piaget as

well (Piaget, 1932: 360 and Piaget, 1970: 114) on the one hand, but also (b) Piaget’s

theory (Campbell, 2002[online]) of cognitive structures or schemata, his threefold

learning model of assimilation-accommodation-(dynamic) equilibration and (c)

Bruner’s (1966) model of discovery learning. All these platforms are conceived op-

erating within an indispensable socio-cultural, interactive and collaborative environ-

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ment which starts within the confines of the English Language Teaching classrooms

of the 2nd Junior High School of Corfu, Greece. However, with the help of modern

technologies and the formation of digital learning communities with increased learn-

ing autonomy (Papert, 1999 [online] and Doherty, (n.d., [online]), it expands beyond

those confines to include other learners from other parts of the Country and indeed

the whole world.

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333 --- CCCHHHAAAPPPTTTEEERRR TTTHHHRRREEEEEE MMMEEETTTHHHOOODDDOOOLLLOOOGGGYYY

3.1 INTEGRATION OF TECHNOLOGY

There has been a lot of debate lately about the integration of technology in the

school curriculum. But what do we mean by the term? Sun et al. (2000: 55) postulate

that the purpose of technology integration is to support the attainment of the curricu-

lar aims and objectives by reinforcing the teaching-learning process with the harmo-

nious interweaving of content and technological enhancements (Oberlander, 2003:

5).

We have also encountered the term Virtual Learning Environments (VLE) in

connection with the integration of technology. Learning environments according to

Norton and Wiburg (1998) are strategies of instruction, the purpose of which is to ef-

fectively advance learning. According to Britain and Liber (1999, [online]), there are

two basic objectives which VLE’s may serve: one of them is pedagogical; namely, as

with Sun et al. (2000) previously mentioned, to ameliorate the offered learning and

teaching service by improving the variety and quality of its resources, and the other

is to alleviate the workload of educators (Sun et al., 2000: 10-11). Besides, the Dear-

ing Report (National Committee of Enquiry into Higher Education, 1997) points out

additional practical aspects like independence of place and time, coping with in-

creased levels of participation, ideal resources management, as well as reduction of

administrative demands.

Here we feel that it is imperative to state that our concern in the development

of the VLE being exposed in this dissertation was primarily its pedagogical value,

based on a “resource driven” syllabus and on the introduction of synchronous and

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asynchronous collaboration-promoting technologies, without overlooking such prac-

tical aspects as spatial and temporal convenience and enhanced exploitability of re-

sources. Workload issues were also taken into consideration. However, they were

deemed of lower priority, but not unimportant. The pedagogical values, therefore,

which the VEC37 abides by, in light of the previously developed theoretical frame-

work as well, could be succinctly summarised in Grabinger’s (1996) resumé of what

he calls Rich Environments for Active Learning. Grabinger makes mention of:

Authenticity of context

Encouragement of students to take initiative and be responsible

Learning in cooperation with others

Engagement in activities for the creation of a final product or presenta-

tion of solutions and

Authentic assessment (Grabinger, 1996: 670-676).

We have scrupulously tried to refrain from the reproduction of traditional

learning strategies, as our aim was not to renovate the traditional classroom with the

application of a technological façade, but to effectuate a real paradigm shift, namely

to change tack from traditional teaching to really constructivist practice (Britain and

Liber, 1999, [online]).

3.2 THE VIRTUAL LEARNING ENVIRONMENT MODEL

But first we need to have a tangible idea of what a VLE is. The term “virtual”

in the phrase Virtual Learning Environment denotes that such systems do not have a

37 tVEC=the Virtual English Classroom, URL: http://users.otenet.gr/~damker.

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physical space as a point of reference, as a normal classroom has. VLE’s exist on the

printed circuits and microchips of computers connected on an intranet or the Internet,

which constitute what is termed as “hardware”, the actual mechanical part of com-

puters, which facilitate the function of the VLE. The binary 0-138 relationships of

electric currents are the actual premises of a VLE, which we become aware of via the

output of those relationships on the screen of our computer, the sound manifested on

the speakers of our system or, in case of more advanced technologies, the tactile39

and olfactory40 sensations afforded on advanced virtual reality systems.

3.2.1 The Conversational Model

The design of a VLE or Online Learning Environment (OLE), as such applica-

tions are frequently named, presupposes users who differ not only between them-

selves, but also in relation to the VLE as regards their status, rôles and functions of

their participation. A model of a VLE must, therefore, determine these functional re-

lations and reflect the multifarious operations which are facilitated via the structures

of the VLE.

Britain and Liber (1999, [online].) propose the use of two models, which, we

believe reflect the underlying structures and functionality of the VLE which we are

proposing in this dissertation. The one is labelled the Conversational Model and the

other the Viable Systems Model. As Britain and Liber (1999, [online]) assert, the

former derives from the Conversation Theory of Gordon Pask (1976), a theory which

38 The binary system, 0=absence of electric current, 1=presence of electric current. 39 For virtual tactile perception cf. http://www.star.t.u-tokyo.ac.jp/projects/tactile-display/index.html. 40 For virtual olfactory perception cf. http://www.apnic.net/mailing-lists/s-asia-it/archive/2001/02/msg00043.html and http://www.trisenx.com/product.html.

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deals with computer systems interfaces and their application in education. However

Laurillard (1993) contends that the model is akin to the Socratic Method, the old

method of philosophical questioning of Socrates.

Whatever the source, a pivotal characteristic of the model is the effort to bring

to the surface the students’ conceptions by means of an interplay between the teacher

and the students, during which both parties go though a process of recurrent cycles of

conceptual descriptions, action, interaction, conceptual re-descriptions, adaptations

of descriptions and action with parallel feedback in order to attain the desired goal

through the students’ action, as Figure 1 demonstrates:

Fig. 3.1 The Conversational Model (Laurillard, 1993:103; Fig.ii.1)

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The medium in Fig. 1 can be the VLE or even face-to-face interaction between

the parties involved. Britain and Liber (1999, [online]), suggest that the operations

mediated via the VLE might take the following form:

a. Teacher presents / re-describes conception

b. Student presents / re-describes conception

c. Teacher sets up micro-world41 activities

d. Student interacts with micro-world activities

e. The system provides feedback on the action

f. Student modifies actions in light of feedback.

However, our intentions for the implementation of the conversational model is

a bit different in relation to steps c), e) and f), where we feel some clarification is es-

sential. As regards c), the setting of micro-world activities, we believe the teacher

will set up a general framework, whereas the students will have the liberty to pursue

the task following their own flair, selecting their own targets and even using their

own resources. Concerning f), the provision of feedback: in the case of the VLE in

question, feedback is designed to be provided not only by the teacher to the students,

but from all parties to all parties involved, namely T-S, S-T, T-Ss, Ss-T, S-S, Ss-Ss42,

whereas modifications are not brought about only by the students on their action, but

also by the teacher on the assignment rubrics, in case some or all of them are con-

trary to the students learning styles, interests or needs.

41 Micro-world is a site on an intranet or the Internet containing resources for the development of a cognitive task. 42 T=Teacher, S=Student, Ss=Students

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Thus, activities and structures prepared in the VLE should be adaptable not

only in the light of previous discussion between parties involved, as Britain and

Liber (1999, [online]) assert, but also on the basis of an on-going discussion during

the operations in the VLE. Therefore, Britain and Liber’s (1999, [online]) recom-

mendation for “student reflection” after the teacher’s administration of feedback

should be supplemented with the teacher’s reflection in the light of students’ feed-

back and action outcomes. Besides, as Britain and Liber (1999, [online]) wisely bring

to our attention, a VLE should provide for individualised interaction between the

teacher and the student for the ironing out of any discrepancies between the concep-

tual domains of the teacher and the student.

From the previous discussion, there arise some principles of the conversational

model of VLE’s, which Britain and Liber (1999, [online]) very succinctly summa-

rise. VLE’s, then, need to be:

Discursive, as teachers’ and students’ conceptions should be mutually

exchangeable and as there must be agreement on all kinds of goals as re-

gards topics and tasks.

Adaptive, as the teacher should take into consideration the students’

conceptions in order to effectuate adjustments to the ongoing coopera-

tion.

Interactive, as the students must collaborate on the plane of action in or-

der to accomplish their tasks, while the students and the teacher must re-

ciprocally provide and receive feedback and…

Reflective, as both the teacher and the students must utilise and capitalise

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upon the mutually provided feedback in order to ameliorate task concep-

tions and course of action respectively.

3.2.2 The Viable System Model (VSM)

Britain and Liber (1999, [online]) suggest that the conversational model lacks

the functionality for the management of groups of learners, which is a given in tradi-

tional learning environments with the use of timetables, tutorials, classrooms, lec-

tures etc. Therefore, for the management of groups online, which is a necessity in the

VEC, Britain and Liber (1999, [online]) suggest a model borrowed from the science

of management cybernetics, actually a model developed by Stafford Beer (1981),

which is called the Viable System Model. This model states that for an organisation to

maintain its identity and purpose, it has to find a way to effectively manage the com-

plexity of the environment in which it operates so that the organisation is not inun-

dated by that complexity (Britain and Liber, 1999, [online]). Therefore, there are two

defined areas each time; one is an organisation, a term which can stand for a hierar-

chy of entities like government, institution, course, teacher, etc. and an environment

with which this organisation has to interact. The term environment can comprise

even the same hierarchy of entities, which are now playing the rôle of an environ-

ment, since they are attributed with a rate of complexity higher than that of the or-

ganisation, which they are to interact with. A borrowed example of such a system is

in Fig. 2, with CxE > CxO, where Cx=complexity, E=environment, O= organisation

and > = “greater than”.

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Fig. 3.2. An organisation interacting with its environment. (Britain and Liber,

1999, [online]) According to Argyris (1976)43, for a system to be viable it must learn how to

respond to unexpected environmental fluctuations, that is develop its “metacognitive

faculties”, namely learn how to learn (Rowell, n.d., [online]), whereas Britain and

Liber (1999, [online]) state that in such an interactive scheme, for the system to be

viable there are two courses of action: the organisation will either amplify its lower

variability or complexity in order to match that of the environment or it will act in

such a fashion that the variability of the environment will be attenuated, reduced or

weakened, so that it is an easier match for the organisation.

In the educational domain, what has been happening all along is the attenuation

of environments in favour of the corresponding organisations; namely cognitive en-

vironments or knowledge domains have always suffered attenuation to fit the learn-

ers’ reduced complexity. By this, we mean that learners have always been offered di-

gested food in the hope that their cognitive needs will be better served. In turn, learn-

ers have been reduced to the lower variety rates of teachers, meaning that learners

43 Cited in Rowell, n.d., [online].

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have always been made to follow learning rules and regulations set by faculty, which

have always imprisoned their spirit and prevented it from creative production of

knowledge. Likewise, teachers have been submitted to the reduced variability,

namely mediocrity, of institutions, which in their turn have been restricted by the

even more reduced and centripetal attitudes of ministries and governments. Liber,

n.d., ([online]), however, points in the opposite direction. A model of linear knowl-

edge distribution and a production line of learners should be transformed into a

model of knowledge creation via interaction and activity44 (Liber, n.d. [online]: slide

3). Knowledge should not be structured into subjects > courses > syllabuses > les-

sons; and learners should not follow courses in which they are grouped by ability to

learn content on which they will be tested for their promotion to the next course

(Liber, n.d. [online]: slides 5-6). Instead the variability of knowledge should be am-

plified with the application of interdisciplinary curriculum solutions, a prerequisite of

the Interdisciplinary Curriculum Universal Framework, and learners’ variability

should be increased with the adoption of learning communities.

This reversal of the educational model is very eloquently depicted in Liber’s

presentation (Liber, n.d. [online]: slide 10):

It was mentioned earlier that for a system to be viable the organisation has to

avoid being overwhelmed by the complexity of the environment. The question which

is posed now is how the teacher will not be overwhelmed by the amplified complex-

ity of the learning communities: The cybernetics science has introduced the principle

44 Cf. Vygotsky’s views in relation to the ZPD and socio-cultural learning, 2.6 Vygotsky-The Zone Of Proximal Development, p. 53 and Piaget’s learning principles of operative knowledge, 2.5 The Pia-getian Constructivism, p. 51.

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Fig. 3.3 Model reversal from knowledge distribution to knowledge creation.(Liber,

n.d.,[online]: slide 10). of self-organisation (Britain and Liber, 1999, [online]). This is a kind of “suspension

system”, which will absorb the complexity of the environment, thus alleviating the

communication channels with the teacher. This is the point where the VLE, and in

our case the Virtual English Classroom site, is called to duty. With the assistance of

appropriate computer mediated communication (CMC) software45 the learners will

form learning communities which will take care of their own management. This

management will not be haphazard, but along certain guidelines46, within which the

learners will have the liberty to select content, methods and resources in order to at-

tain their cognitive aims and objectives. The existence of guidelines, however require

certain communication channels between the teacher and the self-organising com-

munities: a) the negotiation of resources, in the case of tVEC face-to-face sessions,

45 Cf. Email-Egroups, http://users.otenet.gr/~damker/tvecgroups1.htm. 46 Cf. Course Outline, http://users.otenet.gr/~damker/outline1.htm.

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asynchronous and synchronous communication resources47, b) the coordination of

actions with the provision of software which can facilitate the creation of learning, in

the case of tVEC synchronous48 and asynchronous CMC software49 and c) the moni-

toring of operations50, through which the teacher makes certain that learning is oc-

curring or if intervention is necessary. These communication channels can be estab-

lished by means of the Conversational Model, which was previously introduced. Ad-

ditionally, the teacher will have to maintain a communication channel with the cogni-

tive domain, his area of expertise so to speak, which will provide resources for

course adaptation, namely adjustments which the teacher will be able to apply on

the course deriving from teacher training, search for additional resources and gener-

ally enhancements of teacher expertise51. In the case of tVEC, such adaptation is easy

to be applied, as the only prerequisite is the use of a web page editor and web page

publishing software. Figure 3.4 depicts such a self-organised viable system (Liber,

n.d., [online]: slide 5):

The basic prerequisite of the VSM, therefore of tVEC as well, is that students

have the ability to self-organise and consequently organise their learning communi-

ties. If the teacher concludes that the students do not have such capacity, the former

should be expected to coordinate things in such a way that such a capacity develops

47 Cf. Chatroom, http://users.otenet.gr/~damker/sigmachat1.htm, Email-Egroups, http://users.otenet.gr/~damker/tvecgroups1.htm, Feedback, http://users.otenet.gr/~damker/feedbacka1.htm, Forum, http://pub5.bravenet.com/forum/show.php?usernum=388311347, Online Sessions, http://users.otenet.gr/~damker/e-c1.htm, Web logs, http://users.otenet.gr/~damker/weblog1.htm. 48 Cf. Chat software, http://users.otenet.gr/~damker/chat1.htm. 49 Cf. Email-Egroups, http://users.otenet.gr/~damker/tvecgroups1.htm, 50 Cf. Progress Monitor, http://users.otenet.gr/~damker/monitor.htm. 51 An example of it is this dissertation and the M.Ed course the author is pursuing.

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Fig. 3.4 The VSM of a course (Liber, n.d., [online]: slide 5.)

through the teacher-established learning communities. Self-organisation is very im-

portant, as it is the cornerstone of autonomous learning in this new learning envi-

ronment, which will finally teach them how to take responsibility of their own learn-

ing (Britain and Liber, 1999, [online])

3.3 READINESS FOR ICT IMPLEMENTATION

Before the introduction of ICT technologies in the operations of an institution,

it is only wise to investigate its readiness to incorporate such technologies in its daily

practice. Such an innovation presupposes expenditure of funds, time and effort that

might sometimes be better invested elsewhere.

In our effort to investigate our immediate educational environment in relation

to the use of ICT in the classroom practice, we conducted two surveys by means of

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questionnaires, which have been incorporated in the “Feedback” page52 of the VLE

being introduced in this dissertation.

3.3.1 Questionnaire 1-The Use of ICT in the Greek EFL Classroom.

As mentioned in the introductory notes of the first questionnaire,53 its purpose

was to find out about the use of Information and Communication Technologies in the

English teaching classrooms of Greek schools and the opinion of the colleagues as to

the effectiveness of the use of such technologies.

The questionnaire comprised 49 items to be answered in thematic groups: a)

personal details, b) computing fluency, c) fluency in and preferences of educational

software, d) favoured educational computing activities and products, e) their stu-

dents’ preferences of learning styles and f) their students preferences of scaffolding

styles, that is the ways they want their teacher to help them. One last item was about

the optional provision of contact details.

The information was collected by means of a CGI54 form using radio buttons55,

and text boxes56 for the provision of the relevant choices and typed text respectively,

whereas the HTML57 page was constructed be means of Microsoft®FrontPage®2000,

as all the VEC site.

The link to the page was advertised to randomly chosen schools from various

52 Cf. http://users.otenet.gr/~damker/feedbacka1.htm. 53 Cf. “Feedback”, TEFLA Teachers Survey on ICT Use, direct link http://users.otenet.gr/~damker/fbkeflteach1.htm. 54 Common Gateway Interface, a program which handles the transfer of information between a server and a computer. For more information cf. http://www.utoronto.ca/webdocs/CGI/CGI1.html. 55 Little white holes on a web page which are marked with a black dot when they are selected with the mouse or another pointing device. 56 A box on a web page where visitors can type text to be sent to the page owner’s E-mail. 57 HTML=Hyper Text Markup Language, a kind of programming code for web pages.

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areas of Greece and the completed forms were dispatched to the author’s personal E-

mail account via the CGI/bin handler58 of http://users.otenet.gr.

There were forty-nine replies, most of them from respondents who were aged

between 22 and 50. The distribution of sex was typically against the males with 40

female and 9 male, whereas there were 20 BA, 23 MA, and 2PhD holders. 38 re-

spondents derived from the State sector and 11 from the private sector, while the ma-

jority (28) have served from 1-10 years, 17 have served from 11-20 and only 4 have

served 21-30.

As regards the frequency of ICT use in class we can see that it achieves me-

dium levels as the following Fig. 3.5 demonstrates:

0

10

20

30

USUALLY SOMETIMES NEVER

Frequency of ICT Use

Fig. 3.5 Frequency of ICT use in Greek classrooms.

Greek teachers, however, have a high opinion of their knowledge of ICT and

their typing skills:

58 A directory on a server which handles CGI commands, i.e. arguments to the executing program as part of the HTTP request. (Free On-Line Dictionary Of Computing).

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2622

1

21 22

6

0

5

10

15

20

25

30

ICT EXPERTISE TYPING SKILLS

Computer Literacy

GOODOKNOT GOOD

Fig. 3.6 Greek teachers’ ICT and typing skills.

Judging from what they state about their expertise in software, we can see in

the following figure 3.7 that they are good at the three commonest types of software,

namely web browsers, word processors and E-mail clients, not bothering too much

about educational software such as presentations, spreadsheets or concordancers:

Expertise in Software

35 38 36

136 8

28

14 11 14 17 15 1911

19

0 0 0

2029

23

35

19

05

10152025303540

Bro

wse

rs

Wor

dPr

oces

sors

Emai

l

Pres

enta

tions

Web

Aut

horin

g

Spre

adsh

eets

Dat

abas

e

Con

cord

anci

ng

GOODOKNOT GOOD

Fig. 3.7 Greek teachers’ skills at software packages.

About favourite software, it seems that enjoyment and practicality hide behind

the Greek teachers’ choices, as they mostly prefer web browsers (26%), a combina-

tion of practicality with enjoyment, then email clients (21%), which are the most

practical means for asynchronous communication giving us enjoyment when com-

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municating and word processors (16%), which is totally practical software.

Favourite Software

26%

3%

21%8%3%2%

4%1%1%

16%

5%6% 4%

SurfingNetworkingEmailChatChat with audioChat with audio-videoForumsPortfoliosWeb loggingWord ProcessingSite ConstructionPresentationsConcordancing

Fig. 3.8 Greek teachers’ favoured software.

Concerning the teachers’ favourite activities, they seem to match their choice

of software: they first enjoy and get informed with surfing, then they communicate

and lastly they write. It is impressive that presentation software, which has a deeply

pedagogical character, is so much avoided.

Favourite Activities

26% 3%

21%

8%

3%

2%

4%

1%

1%

16%

5%

6%

4%

SurfingNetworkingEmailChatChat with audioChat with audio-videoForumsPortfoliosWeb loggingWord ProcessingSite ConstructionPresentationsConcordancing

Fig. 3.9 Preferred activities of Greek teachers.

Coming to the students’ work styles, pair work is the teachers’ distinct choice,

but surprisingly E-groups are preferred more than face-to-face groups:

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12

28

1822

0

5

10

15

20

25

30

Num

ber o

f Vot

es

Bythemselves

In Pairs In Groups In E-groups

Favourite Student Work Styles

Fig. 3.10 Students’ favourite work styles.

Last of all let us have a look at the students’ preferred scaffolding styles. They

seem to desire help only when that is necessary, which means that they wish to learn

Favourite Scaffolding Styles

40 0 0

30

5 3 1 2 40 0

30

5 3 5 5 4 6 61

5

35

26

33

12

28

6

17

1

2016

6

05

10152025303540

Bei

ng o

ut o

fth

e w

ay

Offe

r whe

nne

cess

ary

Pre

orga

nise

dac

tiviti

es

Giv

ing

Pur

pose

Sof

twar

ein

stru

ctio

n

Feed

back

Poi

ntin

g ou

ter

rors

Em

ail/C

hat

afte

r sch

ool

No

cont

act

afte

r sch

ool

Hom

ewk

via

e-m

ail

Hw

k ba

ck v

iae-

mai

l

Hom

ewor

k in

a ha

rd c

opy

Negative UndecidedPositive

Fig. 3.11 Students’ favourite scaffolding styles.

in an autonomous way with the teacher as the “guide by the side” rather than the

“sage on a stage”. Also, learning for a purpose, receiving feedback from the teacher

and the pre-organisation of activities are the students’ distinctly favourite styles of

scaffolding, which are all compatible with the Conversational and the Viable System

Models, as described earlier.

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3.3.2 Attitudes Towards Computer Mediated Communication.

Computer mediated communication is the cornerstone of the function of tVEC

as a virtual learning environment. It is a precondition for every collaborative activity

which is conceivable within the framework of the operation of the learning commu-

nities, which are dictated by the Viable System Model. Therefore, we deemed it nec-

essary to find out how Greek teachers feel about the use of different forms of com-

puter mediated communication and the activities involved thereof.

We followed an identical method of data collection, as with the previously de-

scribed research; however this questionnaire59 was based on an evaluative approach

based on a Likert scale questionnaire: the respondents had to evaluate their level of

agreement or disagreement with the various statements using a 5-point evaluative

scale, the values of which are given below, by clicking on radio buttons.

5=I strongly agree/always 4=I agree with reservations/usually 3=I'm not quite certain/often 2=I disagree with reservations/occasionally 1=I strongly disagree/never

Fig. 3.12 The Liker Scale grading There were 32 respondents, fewer than with the previous questionnaire, proba-

bly because this one was not launched at the same time with the first, so it did not

have the advantage of novelty. We received 32 responses, half of them between the

ages of 19 and 50, as there were some responses from students. The sex distribution

was in a ratio of 1:2 in favour of females, while the responses originated from 20

59 Cf. Computer Mediated Communication Survey, direct link: http://users.otenet.gr/~damker/feedbackcmcsurvey1.htm.

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faculty, 10 students and 2 pupils; there were 13 BA’s, 10 MA’s and no PhD’s, 24 de-

rived from the State sector and 8 from the private one, whereas most (11 respon-

dents) years of service were between 1 and 5, 9 respondents between 11 and 20 and

three more than 20 years.

As regards the respondents’ degree of confidence when using chat, they mostly

feel secure with this form of CMC, whereas there are people who feel some insecu-

rity. If we look at the graphs (Fig. 3.13 and 3.14) more closely we will discern that

people are more ready to reject feelings of nervousness than assert feelings of safety

when they use chat. A large percentage of respondents (35%) are undecided as re-

gards their feelings of safety when using chat, whereas there is a percentage of 25%

who are between being undecided and strongly in agreement with the statement that

they feel nervous.

When I use text chat I feel safe to express myself

3% 10%

35%35%

17%Strongly DisagreeDisagreeUndecidedAgreeStrongly Agree

Fig. 3.13 Degree of self-confidence when using chat.

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When I use text chat I feel nervous to express myself

53%

22%

13%6% 6%

Strongly DisagreeDisagreeUndecidedAgreeStrongly Agree

Fig. 3.14 Degree of nervousness when using chat.

Then we turned our interest to the influence of typing on the degree of partici-

pation in online chat. As Fig. 3.15 shows, fluency in typing is not an important issue

for the respondents’ active participation in chat; however, we feel that the issue re-

quires further probing, as it is only logical for a person who is a fast typist to contrib-

ute more in a chat session, something we have verified from long personal experi-

ence.

When I use text chat I am not very active because I'm a slow typist

58%15%

6%

12%9%

Strongly DisagreeDisagreeUndecidedAgreeStrongly Agree

Fig. 3.15 Effect of typing on chat participation.

Another aspect of CMC which attracted our attention was audio chat, since this

type of computer mediated communication is directly connected with interpersonal,

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intercultural communication and there is special provision in tVEC environment for

such exchanges. We wanted to find out the rate of confidence of Greek users not

only from what they say, but also how long they tend to keep the microphone in a

single turn. From the graph which follows we can establish that the respondents are

generally reserved as regards their confidence while speaking on audio chat, al-

though their identity may be undisclosed. This is evident from the fact that the data

follow largely the same patter for both statements.

23

8

11

9

7 7 7

4

1

0

2

4

6

8

10

12

Num

ber o

f Vot

es

Stro

ngly

Dis

agre

e

Dis

agre

e

Und

ecid

ed

Agr

ee

Stro

ngly

Agr

ee

Confidence Rating in Relation to Audio Chat

When I use audio chat I feel safe to expressmyselfWhen I use audio chat I hold the microphone forlong

Fig. 3.16 Audio chat and self-confidence.

Respondents also thought that the use of video during chat is a factor adding to

the effectiveness of communication, as we can see from the following graph.

Effectiveness of Video in Chat

7

3 3

8 7

02468

10

Stro

ngly

Dis

agre

e

Dis

agre

e

Und

ecid

ed

Agr

ee

Stro

ngly

Agr

ee

Num

ber o

f vot

es

When I receive videowith chatI think communicationis more effective

Fig. 3.17 Effectiveness of video chat.

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From experience we trust that the impression of effectiveness is probably cre-

ated by the feeling of presence of the interlocutor and not by any intrinsic factors, as,

due to the quality of streaming video with the unsteady resolution and absence of

synchronicity between oral message and video picture, it is not possible to identify,

let alone comprehend, paralinguistic features which could enhance comprehension.

Another question was whether the respondents feel self-conscious or confused

when they receive video. Here the respondents were rather undecided.

6

23

6

11

6

53

45

02468

1012

Stro

ngly

Dis

agre

e

Dis

agre

e

Und

ecid

ed

Agr

ee

Stro

ngly

Agr

ee

Pshychological Issues with Video Chat

When I receive video with chatI feel self-consciousWhen I receive video with chatI feel confused

Fig. 3.18 Psychological issues with video chat.

The reason might be that they found the question irrelevant, as there should

have been better definition of the issue in the questionnaire. Such feelings of confu-

sion we have when we are chatting with many interlocutors, and receive their video

pictures at the same time, or when we do not have the time to answer promptly, so

some question or remark has become obsolete when we finally answer it.

Since E-mail is the most essential networking tool nowadays used more fre-

quently than online chat, we wanted to have an idea of the respondents’ attitudes. So

we asked them whether they felt safe or nervous to express themselves via E-mail

and if they wished to view a sign of the presence of the person they communicate

with. As expected, E-mail constitutes the most reliable means of asynchronous com-

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puter communication nowadays. As for the feeling of presence of the consignee, the

presence of an avatar or icon, attitudes are divided as the following chart shows:

05

10152025

Num

ber o

f Vot

es

Stro

ngly

Dis

agre

e

Und

ecid

ed

Stro

ngly

Agr

ee

Psychological Issues with E-mail

When I use E-mailI feel nervous toexpress myself

When I use E-mailI feel safe to expressmyself

When I use E-mailI like to see an avatarof the person Icommunicate with

Fig. 3.19 Psychological issues with E-mail.

Another expected result, as regards E-mail, was the unanimity on the effective-

ness of E-mail in writing, due to the possibility of preparing an answer well off line:

02468

10121416

Num

ber o

f Vot

es

Stro

ngly

Dis

agre

e

Und

ecid

ed

Stro

ngly

Agr

ee

Effectiveness of E-mail in Writing

When I use E-mailI can formulate abetter answer as Ihave more time

Fig. 3.20. Effectiveness of E-mail in writing.

A final observation we wanted to make was on the frequency of use of the dif-

ferent types of chat, namely simple text chat, chatting enhanced with audio and text

chat enhanced with audio and video:

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02468

1012

Num

ber o

f Vot

es

Nev

er

Som

etim

es

Ofte

n

Usu

ally

Alw

ays

Use Frequency of Chat I use text chat

I use text with audiochatI use text with audioand video chat

Fig. 3.21 Chat use frequency.

From a simple assessment of the data, we can conclude that there is some

steady preference for the use of text chat; however the use of audio and video en-

hanced chat has a weak following, as a majority stated that they never or only some-

times use audio or/and video chat.

Further to the observations made earlier, we can conclude that teachers in

Greek schools have tentatively begun to bring technology into their everyday life and

the conditions are favourable for the introduction of ICT in the Greek educational

system.

In the next section we describe an evaluation we carried out as to the readiness

of the 2nd Junior High School of Corfu, Greece, for which the VEC English teaching

environment was initially developed.

3.4 ICT READINESS OF THE 2ND JUNIOR HIGH SCHOOL

3.4.1 Institution ICT Test

In order to test the readiness of our institution for the introduction of ICT in the

every day practice, we used the DotCorp E-Readiness Diagnostic Questionnaire

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V2.660, after we had adapted it, by permission, for the occasion.61

The questionnaire comprises 13 evaluation topics, which are analysed into dif-

ferent aspects or strengths, with 3 additional topics defined by the evaluator62. The

latter had to respond to the evaluation statements by means of a Likert grading scale

from 0 to 5 with the following values: 0=strongly disagree/no importance at all,

1=disagree/marginal importance, 2=slightly disagree/some importance, 3=slightly

agree/fairly important, 4=agree/very important, 5=strongly agree/paramount impor-

tance. Each point has to be allotted a “Level of agreement” grade and a grade denot-

ing “Perceived importance” in two respective columns by clicking the values in a

pull-down menu.63 Questionnaire V2.6 is located on an Excel spreadsheet, whereas

the Report V2.6 is located on a different but connected spreadsheet for the calcula-

tion of values.

Having fed in information pertaining to our institution, we were able to under-

stand from the graph produced by the software, that the perceived strengths of our

school were a lot lower than the perceived importance we attributed to the issues

connected with the integration of ICT technology, a lot of ground remaining to be

covered, as it is very eloquently displayed by the software in Fig. 3.22.

60 Cf. http://www.dotcorponline.co.uk/diagnostic.html, and APPENDIX II, disk p. 180. 61 Cf. APPENDIX I, p. 168. 62 On the graphic Fig. 3.22, p. 85, the last three entries marked: Evl1, Evl2 and Evl3. 63 The original and adaptation software is supplied in the DortCorp directory of the digital disk, cf. APPENDIX II, p. 180.

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Fig. 3.22 ICT readiness Report (by DotCorp Diagnostic V2.6).

In order for the reader to appreciate the results, we give below the points

evaluated, with the numerals corresponding to the ones on the left side of the

graphic. The last three items are the topics defined by the evaluator. For instance, as

regards “Knowledge of the new technologies” the perceived strength is estimated at

60 points, whereas the estimated importance is at 80 points; so, other parameters be-

ing considered, too, the software reckons that the improvement potential in this

strength lies in the area of more than 25 points, which is more than 25%.

# TOPIC DESCRIPTION

1. Knowledge of the new technologies

Our knowledge is current, in-depth and widely enough held to allow us to understand opportunities and to imple-ment e-projects.

2. Tools for the job The quality of our equipment, installations, data and the educational standards we adhere to assist us in our e-ventures.

3. Integration E-projects are well integrated into other educational activi-ties and with each other.

4. Internal network We are in very good communication with internal stake-holders and other e-and IT- projects in the educational

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# TOPIC DESCRIPTION

world.

5. Leadership and people

We have talented staff. We are doing everything in our power to keep and develop them. Our leadership style is appropriate to the e-context.

6. Priority E-educational initiatives are given a level of priority that is appropriate to the opportunity they represent for our insti-tution.

7. Planning and im-plementation

We exercise the skills and disciplines to ensure that our e-initiatives are well conceived and roll out on time and within budget.

8. Responsiveness We have the flexibility and responsiveness to be able to act fast, taking opportunities and turning insights into real advantages.

9. The external stra-tegic network

We have a strong and well managed strategic network of internal, local, regional and national contacts that can as-sist us in our e-ventures.

10. Culture of learn-ing

We consciously learn as fast as we can and treat the art of learning as an essential skill which we continually seek to develop.

11. Exposure to best practice and diver-sity

We enquire widely and have plenty of contact with people and organisations whose experiences are different from our own.

12. Mental model making

We build our own understanding of the e-environment in our own context. We question both prevalent and expert opinion.

13. Big picture People at all levels see their work in the contexts of the in-stitution of their speciality and of a global view.

Evl 1 1st Additional statement

The Institution offers ample help for the development of educational software to be integrated in the school curricu-lum.

Evl 2 2nd Additional statement

The students of the school are very motivated as regards E-learning.

Evl 3 3rd Additional statement

Faculty are very motivated and interested in the enhance-ment of teaching with interdisciplinary e-technology inte-gration.

Fig. 3.23 DotCorp Diagnostic V2.6 Readiness Report topics (Courtesy of DotCorp)

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3.4.2 Students’ Survey on the Use of ICT

Prior to an implementation attempt of the VEC material in the teaching of Eng-

lish at the 2nd Junior High School, a survey was conducted of students’ ICT literacy

standards, their attitudes and dispositions as well as their computer use habits, family

background and home use of computing equipment. This survey verified some other

unfavourable but also some encouraging aspects of our teaching situation.

The survey was conducted by means of a pen and paper questionnaire64 and

184 students responded.

Our first concern in this survey was the students’ computer availability, Inter-

net access and use. The first two questions showed that there is an encouraging num-

ber of computers at students’ homes and a reasonable Internet connections, as the

graph shows:

Computer Availability & Internet Connection

132

51

3

87

47 52

0

20

40

60

80

100

120

140

Yes No No Answer

Num

ber o

f Stu

dent

s

Is there a computer athome?Do you have access toInternet?

Fig. 3.24 Computer availability at home and Internet connection However, frequency of use was rather disheartening, as there is a declining

64 Cf. APPENDIX III, p. 181.

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tendency from the 1-hour starting line towards the 10-hour per week limit, although

there are a few dedicated ones who go beyond that:

Frequency of Computer Use

10

31

22

1013

9

27 6

04

16

05

101520253035

0hrs 1h

r

2hrs

3hrs

4hrs

5hrs

6hrs

7hrs

8hrs

9hrs

10hr

s

10+h

rs

Hours of use per week

Num

ber o

f vot

es

Fig. 3.25 Frequency of computer use

As regards the activities to which students have a propensity, as expected and

as we can see in the following graphic Fig. 3.26, are predominantly entertainment,

with word-processing, chat, surfing and E-mail following but with a large difference.

Favourite Activities

142 128

16 20 2854 65

49 62

23

020406080

100120140160

Gam

es

Mus

ic

Rad

io TV

Res

earc

h

Surf

ing

Wor

dPr

oces

sing

Emai

l

Cha

t

Aud

io-V

ideo

Com

mun

icat

ionN

umbe

r of S

tude

nts

Fig. 3.26 Favourite computer use activities

We can also see that audio and video communication as well as study are quite

lower in students’ preferences, as they are more demanding operations in both ICT

literacy and purpose of use. Similar preference for games, Internet Email, but also for

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school assignments is reported by the Educational Research Centre (n.d./c [online])65

in a research on the use of computers by secondary education students.

Subsequently, we turned to the students’ family background to find out if there

can be any assistance to be expected from that source. Surprisingly, we found out

that as regards ICT, our students recognise their relatives as more competent than

their parents, with their mothers perceived as a bit less competent than their fathers:

ICT Literacy of Family Background

020406080

100

Excell

ent

V. Good

Good

A little

None

Level of Literacy

Num

ber o

f Vot

es

FatherMotherRelatives

Fig. 3.27 ICT in family background

Help Provided by Family

41

65

37

17

73

01020304050607080

A lot Enough A little Very little None

Num

ber o

f Vot

es

Fig. 3.28 ICT and family help

65 Cf. Κέντρο Εκπαιδευτικής Έρευνας, http://www.kee.gr/html/research.php?&ID=22.

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Coming to the help pertaining to computer use which is provided by the family,

we verified that percentages are rather divided in half (Fig. 3.28), equal numbers re-

ceiving enough and a little assistance, as well as enough vs. none.

Regarding the students’ wish to learn English vs. learning computing the stu-

dents slightly favour English than computing, while when asked if ICT should be

used in the teaching of English, if it would help in the teaching or if the use would

help the learning of new technologies, the students were rather uncertain, although

there is a generally positive attitude.

Then we came to the crucial issue of the programme English and Computing,

the purpose of which was a tentative introduction of ICT in the teaching of English,

with the question if the programme would help. The attitudes were divided with half

of the respondents being undecided or negative and the other half favouring the im-

plementation of the programme. The real revelation was the answer to the question

regarding intention to participate in the programme. The tendency was clearly nega-

tive with a large percentage being in the red, while only a small percentage stated

that they would participate, which was to be proven false in practice (Fig. 3.29).

When the time came for the implementation of the programme English and

computing, which was to take place in afternoon optional sessions as regards the

face-to-face node, there was complete absence of participation despite the fact that

40 students had stated their intent to participate. The reasons for non-participation

have been described in the questionnaire very eloquently (Fig. 3.30):

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Wish for Participation in the Programme English & Computing:

Do you intend to participate in the program?65

35 39

17 17

010203040506070

I Stronglydisagree

I disagree Undecided I agree I stronglyagree

Num

ber o

f Vot

es

Fig. 3.29 Participation Intention rates for the English and Computing programme

Declined Participation

64

238 1

1524

6 20

10203040506070

No

time

No

Use

Tech

noph

obia

Lazi

ness

Dis

like

Dis

inte

rest

No

com

pute

r

No

Inte

rnet

Pare

nts

Dis

agre

emen

t

Fig. 3.30 Reasons for non-participation The children have no time, whereas others do not have computers at home, which

was a prerequisite for the implementation of the distance node.

The survey which we have just described is by no means comprehensive and it

was only used to have a tentative idea of the ICT possibilities of the teaching situa-

tion in question. However, we could conclude that the situation is not entirely un-

promising and that with earnest efforts there could be successful infusion and estab-

lishment of ICT in the curriculum, which is the ultimate purpose of the VLE we are

embarking on analysing in the remaining part of this dissertation.

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444 --- CCCHHHAAAPPPTTTEEERRR FFFOOOUUURRR TTTHHHEEE VVVIIIRRRTTTUUUAAALLL EEENNNGGGLLLIIISSSHHH CCCLLLAAASSSSSSRRROOOOOOMMM

TTTHHHEEE DDDYYYNNNAAAMMMIIICCC PPPAAARRRTTT Contemporary schools, as Scardamalia and Bereiter (1994) claim, provide

knowledge in a formal way, basing their practice on the development of students’

faculties by means of the teacher’s intervention and the student’s individual opera-

tion, failing to grasp the social and dynamic character of knowledge construction

through problem based learning, which characterises expert performance.

What is more, according to Hellgren (1993: 24)66 and Brickell et al. (2002:1)

the highlight of learning has been focusing on the learner nowadays rather than the

teacher, and as Scardamalia and Bereiter (1994) assert, transformational thinking is

what is needed for both parties in the teaching-learning process, namely thinking

which digests the knowledge encountered and produces new forms. Consequently,

they suggest that there must be a rebirth of schools into communities of learning

whose objectives will be collaborative construction rather than the administration of

knowledge, and the expansion of their activities beyond the school confines by

means of knowledge-enhancing undertakings.

Rheingold (1993: 5) describes virtual communities as groups of people who

develop a type of emotional bond amongst them and with adequate interpersonal at-

tachment after engaging in discussions for a length of time. Moreover, Mononen-

Aaltonen (1998: 164), asserts that learning environments became a common term in

educational affairs after ICT started acquiring an educational rôle, under the light of

the constructivist approach of teaching.

66 Cited in Mononen-Aaltonen (1998: 166).

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According to the constructivist view, Wilson (1995: 27) describes a learning

environment as a location where learners collaborate and help each other with prob-

lem solving learning activities assisted by an assortment of tools and resources of in-

formation, whereas Mononen-Aaltonen (1998: 163) views a learning environment as

a dialogue; namely for her, a virtual learning environment is “atopos”, as she claims;

that is, it does not have any particular location, but the VLE lies amongst the indi-

viduals who are engaged in dialogic activity, in an effort to attain goals and objec-

tives (Mononen-Aaltonen, 1998: 183-185).

Scardamalia and Bereiter (1994) also posit that those communities should rep-

licate scientific or vocational communities, or Communities of Practice (CoP’s),

whose purpose is the enrichment of the knowledge of their members by means of

their online interaction, collaboration, exchange of learning materials, knowledge

and expertise in their specific cognitive or vocational domain. Such a CoP is the

Webheads in Action67, of which the author is an active member 68.

Scardamalia and Bereiter (1994) also posit that construction of knowledge

should be mediated by technology, the rôle of which should be the empowerment of

the students to reach the knowledge which lies beyond the walls of their classroom.

As regards the usefulness of a VLE, Mononen-Aaltonen (1998: 183) states that

a traditional classroom may not offer so much communication as a VLE, whereas

67 Cf. Webheads in Action: Communities of practice online, http://www.geocities.com/vance_stevens/papers/evonline2002/webheads.htm. The community was initially started by Vance Stevens, who is a consultant in computer assisted language learning and it is being held together by means of the web site and an electronic group site: http://groups.yahoo.com/group/evonline2002_webheads/. 68 Cf. Community Members, http://www.geocities.com/vance_stevens/papers/evonline2002/community.htm#damian.

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Turoff (1999 [online]) goes as far as to state that traditional face-to-face students are

disadvantaged in comparison to VLE ones and admonishes that face-to-face learners

should be offered the option of a VLE along with their traditional course as an en-

hancement.

This is the kind of learning environment which we have strived to design with

the help of technology. As Brickell et al. (2002: 1) assert, for such an environment of

increased complexity, the learners need tools to help them cope with a new status

quo, which may seem complicated and daunting to them. We believe that for such a

shift in foreign language teaching, there must be a point of reference which will be a

place where the learners will come to find resources for their knowledge quests, and

it will be a valuable enhancement for both, school use and for the time away from

school. The class site will be a venue where they will be able to meet and collaborate

with schoolmates or other learners from other places, a resource which will enable

them to read, write, speak and listen, a place where they will learn the language by

participation in real life.

4.1 THE INTERFACE

We are now going to delineate the visible presence of the Virtual English

Classroom, which is the only manifest part of the virtual learning environment

(VLE) we are proposing. The various workings and relationships between the VLE

and the users thereof, accepting that those workings are atopos according to

Mononen-Aaltonen (1998), can be perceived and established through this web based

schematic representation.

According to Jonassen and Rohrer-Murphy (1999: 69) a collaborative learning

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environment (CLE) comprises several separate modules like an area of projects, re-

sources, cognitive tools like text processors, spell-checkers, dictionaries and ency-

clopaedias, as well as conversation and collaboration tools. Besides, Conole and

Oliver (1997: 26) view a VLE as an “integrated learning environment” (ILE) which,

in combination with traditional learning situations and appropriate matching of those

learning situations to the tasks, they characterise as an ideal transformation, where

the ILE functions as a focus for the whole course.

We feel we should underline here, therefore, the fact that the VEC is meant to

operate in tandem and integrated with the approved syllabus for the teaching of Eng-

lish, namely the Longman-Snapshot series. Thus it constitutes part of a wider TEFL

syllabus combining the advantages of both types of instruction, namely face-to-face

and distance. Schultz (1996: 28) found such a combination most effective for knowl-

edge construction and superior to either type used separately.

2ndJunior High School TEFL

Coordination

Snapshot Textbooks tVEC

Fig. 4.1 Textbook and the VEC syllabi coordination.

4.1.1 The Front and Welcome Pages

The first item a visiting guest or a user will see will be the front page of the

VEC. This is a kind of entrance, bearing the name of the environment, namely the

Virtual English Classroom, and the name of the school, 2nd Junior High School

Corfu Greece. Entrance to the site is not restricted by the use of any password, as we

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wish school children from other institutions and other countries to be able to access

the site for the sake of increased intercultural contact and the enhancement of interac-

tivity.

Fig. 4.2 The Front Page of the VEC.

By pressing the graphic the user will be brought to the “Welcome” page, where

there is a contents sidebar on the left and a welcome message on the right. This is the

main point from which all functions of the site can be accessed, by pressing the vari-

ous links on the menu sidebar on the left. Here is the point where the users are also

informed about the vocabulary look-up capabilities of the site first by double-

clicking on a word on the site69 and secondly by typing a word in the search-box

69 Courtesy of LookWayUp dictionary, cf. http://lookwayup.com/free/webmaster.htm.

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field of the Merriam-Webster Dictionary70 and pressing the search button.

Fig. 4.3 The Welcome Page of the VEC.

The contents are divided into two sections, namely the area of the VEC and the

RESOURCES area. The whole amount of the interactivity of the site is concentrated

in the VEC area, whereas the RESOURCES section requires the learner to take the

initiative to use it in any way they see fit, after they have gone through relevant ori-

entating.

However, which is not immediately obvious, the VEC is divided into two kinds

of sites: the dynamic part, which is connected with interactivity and collaboration

tools, and the informational or procedural section, which deals with issues of organi-

sation and functional adequacy, and informing students and parents about goals and

70 Courtesy of Merriam-Webster Incorporated, cf. http://www.m-w.com/tools/search/searchboxes.htm.

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expectations of the course, as the following graphic depicts.

tVEC

InformationalDynamic

Course outline Calendar

Grades Portfolios

Progress Monitor Resources

AsynchronousSynchronous

Chat room Email/Egroups

On site sessions Forum

Online Sessions Weblogs

Fig. 4.4 Outline of the VEC functions.

4.2 THE DYNAMIC SECTION OF THE VEC

The formation of learning communities in quest of knowledge is the basic

characteristic of this aspect of the VEC. These learning communities are generally

designed on three levels, corresponding with the three grades of the school, namely

Form A, Form B, and Form C. The communities are mediated basically asynchro-

nously, via electronic mail.71 However, provision has been made for synchronous

communication and collaboration tools.

71 Cf. Email/Egroups: http://users.otenet.gr/~damker/tvecgroups1.htm.

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4.2.1 The Asynchronous Node

4.2.1.1 E-mail and E-groups

The basic tool through which we have chosen to mediate the learning commu-

nities is the Yahoo ® E-groups service,72 and below the reader can view the front

page of one of the groups. The main instrument of E-groups is the use of E-mail.

Cohen (1998) calls E-mail the “killer application on the Net” and explains his view

by declaring that E-mail is “the unifying force of the global village”. Besides, Wells

and Chang-Wells (1992: 122) state that when we put our thoughts in text which we

present to other people to think upon, this text functions as a “cognitive amplifier”

which boosts the reader or writer’s thinking in a way which is impossible to be

achieved via speech.

Fig. 4.5 The VEC e-group front page for form C.

72 Cf. The VEC: http://users.otenet.gr/~damker/tvecgroups1.htm and http://uk.groups.yahoo.com/group/tVECfmC/, http://uk.groups.yahoo.com/group/tVECfmB/, and http://uk.groups.yahoo.com/group/tVECfmA/ . The reader can access the groups logging in with the following: user name: thesistutor, and password: 12345678.

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Fig. 4.5 shows an electronic group distribution site via which a member of the

e-group can communicate asynchronously with all other members, as an E-mail mes-

sage sent by a member of the e-group will be distributed to all the rest. We should

point out here that the teacher/instructor/facilitator is considered a member of the

group on a par with other members, but with the responsibility to manage the course

of action with the aims and objectives of the ICUF73 in mind.

If we look at the facilities provided, we will see that in the menu sidebar the

first item is a list of the messages and just below it the post facility, through which

the user can manage their electronic mail to the group.

The chat facility is another most important aspect of the site, to which we will

refer a little later, in the section about synchronous computer mediated communica-

tion.

The files facility is essential for the e-group not only for the convenience of the

facilitator, who is able to upload any type of resources, whether text, audio or video,

so that the learners may be able to consult or download them later. It is also impor-

tant because the learners themselves can upload materials, which they wish to share

with the rest of the group, thus intervening and taking an active part in the evolution

of the syllabus (Britain and Liber, 1999: 26-27) of the VEC, a possibility which is

not provided by the textbooks or other dedicated computer assisted instruction pro-

grams. In this way the learning experience becomes more learner-centred and the

learners become more autonomous and responsible for their learning.

73 Interdisciplinary Curriculum Universal Framework, by the Pedagogical Institute, Greek Ministry for National Education; URL: http://www.pi-schools.gr/download/programs/depps/14depps_XenonGlosson-Agglika.zip.

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The photos section is very important, too. Here the members can upload visual

material, like their photographs, which will increase the feeling of presence

(Lombard and Ditton, n.d. [online]) or immediacy amongst the members of the group

(Salmon, 2003: 46). From our experience we know it is different when you have a

visual impression of an asynchronous interlocutor from interacting with an entirely

disembodied entity. This may justify the use of the author’s photo on the Welcome

page.

The links is another functionality most useful for information exchange and

knowledge exploration. Here the facilitator and the members can upload links which

they deem essential for their collaborative activities, for instance sites to be visited

for information collection or downloading of other necessary resources.

The database functionality of the list enables the facilitator and the members to

store important information regarding the group and their activities. There are ready-

made databases, but there is the facility to create custom databases as well, namely

databases whose characteristics are defined by the user.

The facilitator or members of the e-group can create opinion polls with the poll

function. This is really very important since the facilitator can research several mat-

ters among the members of the group or a member can ask for the opinion of the

other members of the group on an issue.74

The members section displays information on all the members of the group in-

cluding their Yahoo Identity (ID), their E-mail, if desired, or the possibility to send

74 Cf. Group tVECfmC: http://uk.groups.yahoo.com/group/tVECfmC/polls.

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an E-mail message without disclosing the E-mail address, number of posts etc.

Through a member’s Yahoo! ID students may have knowledge of the participants’

interests and various preferences, which makes group formation a more successful

and efficiently working process.

The Calendar is very useful for organisational matters like timetabled online

sessions, one-to-one meetings with the facilitator, the tutor’s office hours for students

and parents and any kind of scheduled activity of the group.

4.2.1.2 The Benefits of E-mail/E-groups Use

We can say that E-mail is the magic wand of asynchronous communication.

From a tutor’s point of view, it can be a tool to administer individual attention to

specific students who may need it. It can play an organisational rôle for the imple-

mentation of a course; or it can disclose to a tutor the way in which their students ap-

proach an issue.

As regards the students’ point of view, they can participate in discussion with

more comfort, not only regarding convenience of time, place and opportunity for

preparation, but also by avoiding embarrassing encounters of face-to-face interaction,

in which they might not have optimum performance.

Practicality is another issue: E-mail can be the tool through which students and

tutors can exchange materials of any kind which may be necessary for the implemen-

tation of different projects, and it can be an excellent tool for the development of in-

terpersonal relationships among the participants of a course, whether they are from

the next town or halfway around the globe. As Lowell and Persichitte (2000) state

students are more inclined to form ties online rather than in traditional situations.

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Another important characteristic of E-groups is that everybody knows what

everybody else thinks and this amplifies the multiplication of knowledge by pooling

thinking rather than thinking individually.

4.2.1.3 The Discussion Forum75

The Forum of the VEC, like all other forums, is a virtual location where people

can put forward thoughts and ideas, problems and their solutions and generally

communicate asynchronously with other people. The difference from an e-group is

that here you do not receive people’s contributions in your E-mail box, but you go

looking for them, just like visiting any other Internet site.

Fig. 4.6 The interface of the VEC Forum.

With the forum, contributors can follow a topic of discussion over an extended

75 Cf. The VEC, Forum, http://pub5.bravenet.com/forum/show.php?usernum=388311347.

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period of time by replying to previous contributions, in a kind of dialogic exchange

of views. In this case the messages on the same topic are arranged in a stepped fash-

ion with the new ones indented to the right. These trails of discussion are called

“threads” in the Internet jargon. Rheingold (1993)76 claims that forums and discus-

sion lists or E-groups are tools which help in the formation of online communities,

and he names them “computer assisted groupmind” or “ online brain trusts”, be-

cause they are virtual places where knowledge is accumulated.

Coming to the usefulness of a forum, the educational value of the medium is

more than apparent: the facilitator can post a question or questions on the forum so

that the learners will pursue a discussion expressing their opinions and thus making

use of the foreign language. The Forum can be the basis of the collaborative class-

room via mutual two-way dialogue, which Tinzmann and Jones (1990) characterise

as “thinking made public”.

From the practical aspect a forum can hold announcements regarding time-

tabling, rubrics and grading requirements, answers to repeated questions, or FAQ’s77,

so that the facilitator will not have to return to them repeatedly, and generally any

kind of information that the members of a forum wish to reach other members or

guests in general.

4.2.1.4 Web logs

Another invention of computer mediated communication and instruction is the

Web log. It is actually an Internet site constructed by the learners either individually

76 Cited in Selwyn (2000: 757). 77 FAQ=Frequently Asked Questions.

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or collectively, in order to use it as a medium of expression. Construction of a web

log requires some knowledge of HTML or how to use a WYSIWYG78 HTML79 edi-

tor. Such an editor enables a person to construct a web page just by manipulating

some tools of the program, without having to learn how to write HTML code, as the

editor automatically translates the user’s choices into the relevant code.

Fig. 4.7 The Web logs page.

A web log, therefore, can also be used for the construction of a class electronic

journal or a general means of publication, which is always very useful when the

learners decide to publish the results of collaborative projects and activities.

78 WYSIWYG= What You See Is What You Get. 79 HTML= Hyper Text Markup Language, a kind of code for the construction of web pages.

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4.2.2 The Synchronous Node

The synchronous section of the VEC is characterised by the following types of

interaction:

Text Chat

Text Chat with Audio

Text Chat with audio and video

Audio chat with video80

These activities are mediated with the use of an assortment of tools, which are

freely available on the Web. The VEC tools are the SigmaChat Java Chat Software81

by Raider Soft and the Yahoo! ®82, the MSN83 and the PalTalk84 Instant Messengers.

Additionally, we suggest the use of Total Recorder, which is a special kind of soft-

ware enabling the user to record audio sessions via the aforementioned messengers.

4.2.2.1 The Text Chat

There are controversial viewpoints regarding the usefulness of online text chat

among different educators; some find it useful, whereas others discover too many

drawbacks in the use of this kind of software.

As we see in @One (2000), such software enlarges the confines of the class-

room; consequently educators consider it useful to have their students cooperate with

80 Normally, there cannot be use of just video without any other input, unless we are dealing with cases of disabled people. 81 Cf. http://www.sigmachat.com/. 82 Cf. http://messenger.yahoo.com. 83 Cf. http://messenger.msn.com/. 84 Cf. http://www.paltalk.com.

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students from other locations. Additionally, they claim that regular chat sessions can

yield some benefits from contact with experts in the field of a relevant study, and

from the spontaneity of discussion of current affairs matters, which are relevant to

the cognitive domain the students are engaged in. Besides, they point out practical

considerations such as the use of chat during office hours of the facilitator and the fa-

cility to record chat sessions for later consideration and processing by participating

and absent students alike, whereas the facilitator will have an objective tool for the

students’ assessment of online participation (@One, 2000.)

As a general rule, the use of text chat has many benefits: the learners are able

to communicate in real time with real people, reading and using real language and

express feelings with emoticons, namely graphics of little faces depicting emotions.

This is a fun producing tool and it complements text and audio chat, since there is no

visual contact which could afford relevant paralinguistic elements. Participants can

also develop a feeling of belonging to a community, carry out collaborative work in

pairs or groups, contact people across long distances in cultural interaction, confer

with their teachers on matters of the course etc. (@One, 2000).

However, there are educators who claim that chat is cumbersome, like Sallnäs

(n.d., [online]), who contends that the use of text chat is problematic due to the lack

of the feeling of presence (@One, 2000: 5). Namely, Sallnäs believes that text-chat

mediated sessions are not so social, because participants are not in a position to as-

sess their interlocutor’s attitudes, as they can with chat mediated via audio and video.

Besides, feelings are not easy to express despite emoticons, the use of which verifies

it. Therefore, establishing relations among people is rather awkward; besides, this

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awkwardness renders decision making more difficult than when using audio and

video.

Additionally, Gregorio Blanco Martin (n.d., [online]) raises some objections as

regards the typing speed of participants, which may compromise accuracy for flu-

ency, thus producing excessive mistakes during interaction. He also points out the

low quality of language used in commercial chat rooms and the possibility of unco-

ordinated exchanges due to the delay of messages to appear on remote screens. Be-

sides, he underlines the limited control that a tutor may have in open chat rooms and

urges that when chat rooms are used for instructional purposes, there must be some

kind of entrance control, like a password. The participants must be of the same age to

secure similarity of interests, and of different nationalities for intercultural diversity.

Moreover, the discussion should address a particular topic so that it is focused and

yields some results.

Unlike Martine and Sallnäs, Finholt et al. (1986 [online])85 contend that the

very lack of paralinguistic elements, like facial expressions of disagreement, discon-

tent and disapproval, is the main reason which encourages less assertive and more

easily intimidated people to participate more in collaborative undertakings. What is

more, Sproull and Kiesler, (1991)86 posit that computer mediated communication

eliminates such other characteristics of participants like gender, race, social status,

accent, disabilities etc. which may be instrumental in reduced participation. At the

same time this type of communication allows participants to prepare their contribu-

85 Cited in Warschauer 1997. 86 Cited in Warschauer 1997

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tion to the discussion at their own time, thus preventing louder and more aggressive

people from unduly dominating a conference.

In our own experience, we trust that there is sufficient ground for Martin and

Sallnäs’ allegations; however we feel that after extended use of text chat and as par-

ticipants get used to its functions, they alter or rather evolve their discourse in a way

to compensate for those deficiencies of this tool of textual conversation with the par-

allel use not only of emoticons, but also of other tools like the whiteboard87, file shar-

ing etc.

In the VEC environment we have introduced the use of the quick chat facility,

which is the RaiderSoft Sigma Chat software. The purpose of this facility is to enable

students to have fast text-chat contact with a quick and less sophisticated type of

software for on the fly communication and activities.

Fig. 4.8 The quick text-chat login page.

87 A type of software which allows participants to draw or project pictures, write special text, etc.

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The software has many useful features like the ability of the users to create

multiple password protected chat rooms, graphic and audio emoticons, namely

sounds which convey a particular feeling, and a comprehensive help site with all the

functionalities clearly explicated. One serious disadvantage is the lack of a saving

function, which is compensated by other software in use in the VEC.

4.2.2.2 The Audio and Video Chat

This section of the VEC is more extensive, as we make use of more than one

type of software. The reason is that various people around the Globe have different

preferences as regards software, so we use multiple types in order to cater for all

needs. Therefore, it is suggested that our students should have the following chat as

well as auxiliary software on their systems: (a) Yahoo! ® Messenger, (b) PalTalk

Messenger, and (c) MSN Messenger, which are the commonest. As for auxiliary

Software we recommend the Total Recorder.

4.2.2.3 The Yahoo! ® Messenger

This instant messaging software is the one we prefer for

online use amongst our students, because, from various

experiments, which we have carried out with other members of

the Webheads in Action community of practice (CoP), we have

concluded that it is superior as regards functions, reliability

and consistency of service, as well as quality of sound.

Besides, use of the same messenger by all students for

Fig. 4.9 The Yahoo! Messenger Interface

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communication among themselves makes it possible to know instantly when a mem-

ber of the group goes online and is available for a chat. Besides, the facilitator can

have a pager icon88 on the site, so that students are immediately notified that their

teacher is online , available for consultation, or offline

and therefore unavailable.

A Yahoo! ® Messenger session can start either from the messenger interface or

the chat link from inside the VEC E-groups.89 The messenger interface (Fig. 4.9) has

various other functions besides text, audio and video chat, like instant and SMS90

messaging, in case a participant is offline. However, we are going to concentrate on

the chat functions.

From the screen shot of the Yahoo! Chat interface (Fig. 4.9) most of the func-

tions are obvious and intuitive. It can provide text chat, with audio and video and file

sharing, namely the ability of the users to exchange files by sending them over via

the Internet. The users can format the font of their messages and send emoticons,

whereas if they wish to talk they have the hands-free option (which sometimes

causes problems due to return of sound), or press the talk button every time they

wish to speak. Whenever a person speaks, the identity of the speaker appears on the

tools bar below the text window.

On the right of their window the users can view the participants in the room

and if their system has audio and/or video capabilities. They may also choose to ig-

88 An icon showing when the teacher is on or off line: 89 Cf. http://uk.groups.yahoo.com/group/tVECfmC/, http://uk.groups.yahoo.com/group/tVECfmB/, and http://uk.groups.yahoo.com/group/tVECfmA/. 90 SMS=Short Message Service

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nore a selected participant, namely not to receive any text, audio or video; this can

happen in cases of “flaming”, namely when a person becomes abusive in their behav-

iour.

Fig. 4.10 Yahoo chat interface.

Besides, there is the possibility to report such abusive conduct using the relevant

conspicuous link situated on the right of the interface.

Unfortunately, as is the case with all freeware products, at the bottom of the

chat window there is the inevitable advertising banner. In our experience there is dif-

ficulty with it at the beginning, when it can distract users, but when they get used to

it, they become oblivious of the advertisements banner after a while.

At the bottom of the window, on the status bar, the users can see various mes-

sages as regards the status of the program.

The chat interface evoked from inside the e-group is not identical with the

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Messenger’s interface but with the same functions and equally intuitive.91

Now turning to the menu functions, the ones which are of educational impor-

tance are the “save”, “print” and “print as plain text” commands in the “files” menu,

since with these the students can store their online collaborative sessions for later

processing and utilisation. The rest of the commands in the various menus are used in

order to manage different functions, auxiliary to the chatting process and detailed de-

scription of those functions are beyond the scope of this dissertation.

As regards the room creation func-

tion, we can see from Fig. 4.11 on

the left, that it is quite

straightforward and intuitive. There

is the possibility to choose a

category for the discussion room,

give an appropriate room title and

include a welcome message.

Fig. 4.11 The Yahoo room-creation dialogue box.

There are also options as regards security measures concerning participants;

namely the discussion room is either hidden, therefore only people who know its ex-

istence can log in, or it can be joined after the admin’s92 invitation. Additionally,

there is an option for a chat and audio room or just chat.

As with all Internet locations, care must be taken how the children will use the

91 Cf. http://uk.groups.yahoo.com/group/tVECfmC/chat; username: thesistutor, password: 12345678. 92 Admin= room administrator or owner with rights such as temporary deactivation of a member’s au-dio and video or text capabilities even bouncing a member from the discussion room.

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software, as there is danger for them to enter rooms which may be inappropriate for

their age and the purposes of the Virtual English Classroom.

4.2.2.4 The PalTalk Messenger

This software is equally favoured for use within the VEC, as it provides good

service comparable to that of Yahoo! ® Messenger.

The first item a user views when they log on is the interface shown in Fig.

4.12, with some self-explanatory functions. We think this is the ideal tool for the es-

tablishment of a community, which is a primary characteristic of the VEC, as it fa-

vours the formation of online discussion groups. When the user logs on they have to

go to the “groups” site where they can see an assortment of discussion group catego-

ries. Most groups provided are password locked, but there

are some with “free entrance.” However, what is of interest

in relation to the function of the VEC and of educational

value is the ability to establish discussion rooms.

Directly the interface appears after logging in, one has

to go to the group categories page, where the user can see

which categories exist and how many discussion rooms are

available in each one of them. By double-clicking on a

category there will be another page where the user can view

the rooms therein, so as to select the one they will wish to

Fig. 4.12 The PalTalk interface. join. In Fig. 4.13 we can view the first 13 of the existing categories, and more if we

scroll down the page. By double-clicking on the category “Distance Learning” we

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will view the groups page, as in Fig. 4.14:

Fig. 4.13 The database with the group categories

Fig. 4.14 The PalTalk: A list of “Distance Learning” groups.

Here we can see that there is a number of rooms of the category “all age

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groups including minors” (G)93, all with the voice function activated, most of them

controlled with a password and the number of interlocutors in each room. From this

point a user can join a discussion room, or create their own, go back to the categories

page, refresh the list94 or close the window.

It might be interesting to look at the room-creation procedure, where we should

also consider the issue of security. In the room-creation dialogue box, Fig. 4.15, we

can see that any user can create a room

where adult or explicit adult language

may be used. As with Yahoo!

Messenger previously, this raises a

matter of security, as regards the rooms

children may enter; therefore,

supervision by the facilitator or care-

taker may be necessary, as with all

types of Internet use by children.

Fig. 4.15 Room-creation dialogue box.

4.2.2.5 The MSN Messenger

The MSN Messenger software is a product of Microsoft Corporation and it is

freeware as are the previously described types.

After logging in, the user views an interesting interface (Fig. 4.16) with many

functions, which can also be in Greek. This is an advantage over the aforementioned

93 Cf. PalTalk, “Create Your Own Group” dialogue box, Fig. 4.15 on this page. 94 Receive a new list with the new rooms which may have been added.

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messengers, as it makes fewer cognitive demands on Greek learners during use.

Fig. 4.16 MSN Messenger Initial Interface.

Another advantage of MSN over Yahoo! and PalTalk Messengers is that the

users can project their avatars, namely a visual, e.g. a photograph, attached on the in-

terface, which identifies the interlocutors, as in Fig. 4.17, where the photograph of

one of the author’s MSN contacts of the Webheads in Action group is visible in the

top right corner of the interface. This can increase the feeling of presence, which we

referred to earlier in this chapter. With the latest MSN Messenger version,95 a user

can invite an interlocutor to jointly surf the Internet, which can have great educa-

tional value, as the two parties can have simultaneous access to resources. Such a

function may be essential for online collaborative processing of information for the

preparation of assignments and other knowledge construction projects. This function

may not be available with the other two types of software, but it can be achieved by

exchanging the relevant URL’s over text chat and using a web browser in parallel.

95 Version 6.0 (6.0.0602) © Microsoft Corporation 1997-2003.

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Fig. 4.17 The MSN Messenger Conference Interface with avatar capability.

However, there is a small handicap with MSN Messenger as regards online

conferences of groups of people. This can be achieved only with multiple windows,

which can prove not only cumbersome, as the user will have to jump from window to

window, but also too demanding on the system data rate96 capabilities.

4.2.2.6 Usefulness of Instant Messaging

From the brief description of the three instant messengers and the site itself, the

educational importance of instant messaging must be obvious.

First of all, the classroom venue changes radically with the learners undertak-

ing collaborative projects with schools from around the world or inviting experts to

96 The amount of data in bytes per second that can be sent via a communications channel or a comput-ing or storage device. (Free On-Line Dictionary Of Computing: http://foldoc.doc.ic.ac.uk.)

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speak to the class. The teacher may organise office hours while away from school for

students or parents alike, regardless of their physical location. Collaborative group

work can also be facilitated via instant messaging by establishing separate discussion

rooms for particular groups. The tutor can set up oral practice rooms for particular

groups of learners where they will contact other people worldwide under the tutor’s

supervision and moderation for security reasons. Instant messaging can also help the

teacher assess the learners’ participation rate and progress in speaking and listening,

as they may store audio and text sessions for later objective assessment and grading.

And with this last point we come to the software which enables the tutor and learners

to record and store audio sessions from instant messengers.

4.2.2.7 The Recording Software

From experience we have concluded that when the members of a learning

community or a community of practice are engaged in online collaborative work, it is

always useful to keep a record of their exchanges in text, audio, video or shared web

browsing. The usefulness lies in

that they can later return to

what they have discussed and to

the materials they have used in

order to proceed with their

shared work offline.

On the market there is such

software which can compactly

Fig. 4.18 Total Recorder Interface. record text, audio and shared web browsing. An example of such products is the

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software promoted by Alado.net.97 However, such software is commercial, requiring

very costly subscriptions to the owner company. Therefore, we have adopted the

most inexpensive solution with Total Recorder, produced by High Criteria Inc.98

This is an audio-recording type of software which is easy in its use. The “save” func-

tion of the adopted Instant Messengers for the textual part of communication, along

with the similar function of the students’ web browser and the Total Recorder save

function entirely compensate for the lack of compact software solutions, like the

aforementioned one of Alado.net.

In this chapter we have tried to give an outline of the backbone of the VEC.

Namely we have referred to the urgent need that schools must evolve into knowledge

constructing learning communities and with the assistance of ICT to expand the con-

fines of the traditional classroom. Besides, the learners should realise that they need

to utilise those technologies in order to look for people with whom they will mutu-

ally expand and enhance their knowledge and intercultural awareness through the

medium of language.

We have also described the dynamic aspect of the VEC and the asynchronous

and synchronous tools which are necessary for those aspects to be mediated, namely

the Sigma chat software, the three most influential instant messengers by Yahoo!,

MSN and PalTalk, and the audio recorder software by High Criteria, Inc.

We will now proceed to outline the formal or organisational aspect of the VEC.

97 URL: http://www.alado.net. Sample communication between the author and a Webheads in Action member, APPENDIX II, p. 180. 98 Cf. http://www.HighCriteria.com.

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555 --- CCCHHHAAAPPPTTTEEERRR FFFIIIVVVEEE TTTHHHEEE VVVIIIRRRTTTUUUAAALLL EEENNNGGGLLLIIISSSHHH CCCLLLAAASSSSSSRRROOOOOOMMM

TTTHHHEEE IIINNNFFFOOORRRMMMAAATTTIIIOOONNNAAALLL PPPAAARRRTTT Pam Lowe is a fervent supporter of classroom Web sites. In her article (Lowe,

2002 [online]) she asserts that nowadays the classroom is being revamped with Web

sites which can be available all the week any time day or night. She views a Web site

as a tool for the reinforcement and regeneration of the classroom teaching via a home

computer and she declares that she would never relapse to the previous conventional

classroom, as classroom Web sites are the “Ultimate Communication Conductor”

(Lowe, 2002 [online]).

In concert with this, Nagel (n.d., [online]) stresses the need to expound the

goals of a course, since they will be the guidelines for the students’ future action and

advises for careful design of assessment techniques, because goals and assessment

are the two elements which will keep the students’ interest undiminished. Following

Lowe and Nagel, therefore, we determined that the VEC tools were not enough for

the VLE model to be operational. Support for the potential tutor and student users, as

well as parents and caretakers was essential. The students need to know why such a

classroom Web site is necessary and the parents need to know what they can get out

of it for their information and convenience.

Following Conole and Oliver’s (1997: 8-9) framework for embedding ICT in

the curriculum, the first support item, which we deemed necessary primarily for stu-

dents, was to delineate the objectives of the Web site. We first established a Course

Outline in which we clarify the Course Goals, we set the Course Regulations, which

will govern the learning scenarios of the course, we established an Assessment

framework, which is necessary for students and parents to have knowledge of, then

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we provided a Course Schedule, which outlines the relation of the VEC with the

conventional syllabus for the teaching of English, and, since the basic tool of the

VEC is networking, we also included guidelines for the students’ conduct on the

Web with the Netiquette page.

Apart from the Course Outline we provided a page entitled Assignments, which

will actually be a database of the various collaborative projects within the VEC

framework. Other functions are: a Calendar facility, a facility for Feedback from

various sources, a page where Grades could be made available, pages for the an-

nouncement of Online and Onsite Sessions, and a page where there will be a database

of the students’ Portfolios. Additionally, there is a page for the use of the students’

parents and caretakers under the name Parents Corner provided bilingually in Eng-

lish and in Greek.

What follows is an explication of the use of these resources of the VEC.

5.1 COURSE OUTLINE

5.1.1 Course Goals

The aims of the VEC are twofold: (a) linguistic and (b) procedural. The lin-

guistic section targets language competence regarding the four enabling skills,

namely listening, speaking, reading and writing, as well as the formal part of lan-

guage, i.e. grammar and usage. The procedural part, which entails the use of various

technological tools, is connected to knowledge management skills, namely the ability

of the learners to search and research for information online, then to collaborate with

peers for the evaluation and processing of the new information in order to produce

new knowledge, present it and finally assess the work they have completed.

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Each section of the course goals is divided into five criteria, which will also

constitute the basis on which subsequent assessment will take place.

5.1.2 Course Regulations

This section establishes a framework of conduct which has to do with:

Attendance, involving being informed by the Calendar on assignments

and other educational online or face-to-face activities, and making regu-

lar contributions to the E-group and Forum of the VEC.

Assignment Submission, regulations as to the ways assignments are to

be submitted.

Creation of Portfolios, general guidelines as to the creation and publica-

tion of digital portfolios.

Creation of Web logs, similar guidelines for web logs management.

Contact with Tutor, arrangements for contact with the tutor at times

other than on site contact.

Web behaviour, general guidelines for online conduct.

5.1.3 Assessment

After the Course Goals, the Assessment section is what attracts not only the

students’ but also the parents’ attention, as it is the one which influences the stakes of

the course.

In this section we have devised an assessment framework based on a holistic

evaluation scale ranging from 1 to 5, corresponding to lowest and highest respec-

tively. Appropriate colouring has also been provided:

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5 Very Good Performance 4 Good Performance 3 Acceptable Performance 2 Basic Performance 1 Limited Performance

Fig. 4.19 General Assessment Scale. This scale will be applied to all 10 criteria outlined in the Goals section and

will confer a grade between 10 and 50, which will be weighted to the 0-20 scale,

which is in use in Greek High Schools, as shown in Fig. 4.20

Competencies Rating Reading 1-5 Writing 1-5 Listening 1-5 Speaking 1-5 Grammar and Usage 1-5 Researching Information 1-5 Collaboration 1-5 Materials Evaluation, Processing and Production 1-5 Presentation 1-5 Assessment of process 1-5 TOTAL 10-50/2,5=4-20

Fig. 4.20 Grading of Individual Competencies.

Samples for the assessment of the learners’ competencies will constitute the

submitted assignments, the Forum and E-group contributions, text-chat logs, stu-

dents’ portfolios and Weblogs.

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5.1.4 Netiquette

The word “Netiquette” is a newly coined one which refers to people’s conduct

on the Web; namely regulations established by use rather than law99, or codes of

conduct which people using the Net abide by, in order that their relationships with

other users are smooth and friendly.

Therefore, a site whose basis is networking could not do without some provi-

sion for the conduct of its users. On the Netiquette page we provide some practical

pieces of advice which are connected to conduct, message management, as well as

appropriate use of instant messaging software and behaviour when one is online.

5.1.5 Course Schedule

This section of the VEC touches upon issues of coordination with the adopted

textbook syllabus for the teaching of English, namely the Longman Snapshot series

(Abbs et al., 1997).

As we mentioned earlier in this dissertation, the VEC will be used in coordina-

tion with these textbooks100. A reason for this is that we know from experience that

primary school leavers, who come to the junior high school, are not in a position to

start operating within such a VLE without a sound basis in the target language. The

textbooks, therefore, will be the springboard which will give those learners the initial

thrust in vocabulary and the basic language system in order to evolve their compe-

tencies in the more authentic VEC environment.

99 Network etiquette: The conventions of politeness recognised on Usenet and in mailing lists, such as not (cross-) posting to inappropriate groups and refraining from commercial advertising outside the biz groups. (From the Free Online Dictionary Of Computing: http://foldoc.doc.ic.ac.uk/foldoc/foldoc.CGI?netiquette.) 100 Cf. 4.1 The Interface, p. 94, and Fig. 4.1, p. 95.

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On the Course Schedule page, therefore, we coordinate the syllabi of the VEC

and the Longman Snapshot books so as to set them out into weekly chunks inter-

weaving them with instruction in ICT, as this is the fuel and the ultimate tool which

will put the VEC in motion.

We also make suggestions in the Course Schedule page for the coordination of

the TEFL classes with the Information Technology (IT) ones and the parallel teach-

ing (team teaching) of the English master with the Information Technology one.

5.1.6 The Assignments Depot

This is a database where the tutor can store the assignments and collaborative

projects which they prepare for the students. Once a project has been devised, it can

be stored for current and future use as well.

The Assignment section is divided into four subsections commensurate to the

number of books used. Those subsections are the actual databases containing 20

rows, as the number of units in each book. The databases include a column for the

number of textbook unit to

which each project

corresponds, another for the

title of the project and a

column for the date the

assignment is due.

The main Assignments

site enables the students to

Fig. 4.21 Assignment submission form.

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submit their assignment in the “Files>Assignments” folder of the relevant Yahoo! E-

group101 and in case they do not wish their assignment to be viewed publicly, they

are given the opportunity to submit it via E-mail or using the “Assignment submis-

sion form”, as in Fig. 4.21.

As regards the assignments which we consider suitable for the VEC, the theo-

retical basis which was earlier developed in Chapter Two, namely the constructivist

principles of Piaget and Vygotsky’s Zone of Proximal Development, defines the type

and the approach. Now about the assignment implementation framework, we borrow

the ideas of Jonassen and Rohrer-Murphy (1999) and their Activity Theory, which

postulates that learning does not occur before acting, but it is the result of it. In other

words, in order to learn we have to act, and not learn in order to act (Jonassen and

Rohrer-Murphy, 1999: 64). An example and tangible proof of this theory is the de-

sign of the proposed VLE in this dissertation: when we started designing it, we did

not know many things about VLE design. However by exploring our intentions for

the VLE we were about to construct, and tinkering with the functions of the tools we

had to use, we mastered not only the use of the tools, but also methods and principles

which govern instructional design of VLE’s. Therefore, in order to fulfil some learn-

ing goals we need to have a conscious purpose which we will satisfy by means of our

intentional actions (Jonassen and Rohrer-Murphy, 1999: 65).

Coming to the types of assignments meant for the VEC, if the reader looks at a

101 Cf. 4.2.1.1.E-mail and E-groups, p. 99.

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few samples,102 they will see that they follow the basic framework of Jonassen and

Rohrer’s Activity Theory (Fig. 4.22):

Fig. 4.22 The Activity Theory framework (Jonassen and Rohrer, 1999: 63) The students (subject) will have to engage in activities in which they will use a

number of tools in order to produce some object which is their goal. They will have

to use those tools, like ICT and multimedia processing software, following certain

rules (activity specifications), within a community of learning in which work will

be divided amongst them in a setting of cooperative rather than competitive learn-

ing, namely the attainment of a shared goal through joint work (Johnson and John-

son, 1989: 2), which will enable them to refine their reasoning capabilities, intensify

their metacognitive competencies, strengthen their motivation and achieve more ef-

fective problem solving strategies (Tinzmann et. al. , 1990).

102 Cf. http://users.otenet.gr/~damker/assignelemunit1.htm, http://users.otenet.gr/~damker/assignelemunit4.htm, http://users.otenet.gr/~damker/assignpreinterunit1.htm, http://users.otenet.gr/~damker/assignpreinterunit9.htm, http://users.otenet.gr/~damker/assignpreinterunit20.htm or APPENDIX IV, pp. 184-191.

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Another parameter of assignment construction is what Barrows and Feltovich

(1987) call ill-structured problems; namely for a problem or activity to be resolved

more information is necessary than provided initially. Moreover, with the progress of

implementation and the appearance of new parameters new needs arise, which have

to be fulfilled in order to proceed further and reach the desired goal.

Spiro’s et al. (2001) Cognitive Flexibility Theory is another facet, which posits

that learning should not be linear and oversimplified103, as this prevents the transfer

of knowledge, namely applying that knowledge to new cases. Alternatively, Cogni-

tive Flexibility Theory promotes the ability to represent knowledge from a variety of

conceptual aspects and subsequently reassemble those representations adapting them

to the new cognitive requirements of a particular case (Spiro’s et al., 2001: 2), thus

achieving the transfer of knowledge, which is the basic objective of education.

The whole system conforms to Piaget and Vygotsky’s constructivist theories

discussed earlier, as the students will have to interact with their environment (re-

sources), assimilating and accommodating new knowledge with their existing sche-

mata. The process will develop within their Zone of Proximal Development, with the

assistance of their tutor, peers and resources, which will be provided by them and the

VEC.

5.1.7 Feedback and Evaluation

The Feedback site is a collection of CGI104 forms whose purpose is to collect

103 Cf. 3.2.2. The Viable System Model, p. 66. 104 Common Gateway Interface: A standard for running external programs from a World-Wide Web HTTP server (from the Free On-Line Dictionary Of Computing: http://foldoc.doc.ic.ac.uk/foldoc/foldoc.CGI?Common+Gateway+Interface. )

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different kinds of information. The feedback may come from various sources: (a)

The Students, (b) Faculty, (c) Parents and (d) Guests to the site.

(A). The students’ section is comprised of five questionnaires as follows:

A Student Learning Preferences questionnaire105 which probes the stu-

dents’ learning styles.

A Student Pre-implementation Competencies questionnaire106 to measure

the students’ competencies before the programme

A Student Post-implementation Competencies questionnaire107 to meas-

ure the students’ competencies after the programme

A Student Self-evaluation questionnaire108 with which the students evalu-

ate themselves as regards their participation in the programme and

A Site Evaluation questionnaire109 with which the students evaluate the

VEC site.

(B). The Faculty section contains two questionnaires. The first deals with what

kind of use other colleagues make of ICT in their classes. This questionnaire110 was

developed for the purposes of this dissertation, but it is always useful to monitor

trends and ideas. The second questionnaire111 helps faculty evaluate the VEC site and

105 Cf. http://users.otenet.gr/~damker/feedbackstud0.htm or APPENDIX V, p. 192. 106 Cf. http://users.otenet.gr/~damker/feedbackstud1.htm or APPENDIX VI, p. 193. 107 Cf. http://users.otenet.gr/~damker/feedbackstud2.htm or APPENDIX VII, p. 197. 108 Cf. http://users.otenet.gr/~damker/feedbackstud3.htm or APPENDIX VIII, p. 201. 109 Cf. http://users.otenet.gr/~damker/feedbackstud4.htm or APPENDIX IX, p. 202. 110 Cf. http://users.otenet.gr/~damker/fbkeflteach1.htm or APPENDIX X, p. 203. 111 Cf. http://users.otenet.gr/~damker/fbkeflteach2.htm or APPENDIX XI, p. 205.

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express their opinion. There is another questionnaire,112 which was also developed

for the purposes of this dissertation, about the attitudes of students and faculty as re-

gards the use of CMC in teaching.

(C). In the Parent section there is a questionnaire113 which pertains to parents

and deals with their personal opinion and satisfaction as regards the teaching of Eng-

lish at our school, as well as observational details of their children’s conduct at home

in relation to the target language.

(D). Finally, there is a separate form114 for the feedback from various guests

who may access the site of the VEC. They can range from the casual visitor and un-

related surfer to faculty who happen to come across our Web site or even faculty of

other schools who may use this site in some way.

5.1.8 Portfolios and Past Projects

Writing on digital portfolios Lowe (2002) contends that learners like to display

their work, and publishing it on the Web gives them a feeling of self-importance and

confidence which makes them willing to risk novel hypotheses in the learning proc-

ess. Besides, she posits that digital portfolios is another method of expanding the

classroom beyond its confines opening it to the world, something which appeals to

other stakeholders, like parents, who look for opportunities to assist their children.

The Portfolios section of the VEC is another database which is intended to

contain work which the students consider their best and representative of their per-

112 Cf. http://users.otenet.gr/~damker/feedbackcmcsurvey1.htm or APPENDIX XII, p. 206. 113 Cf. http://users.otenet.gr/~damker/parentsview.htm or APPENDIX XIII, p. 207. 114 Cf. http://users.otenet.gr/~damker/feedback1.htm or APPENDIX XIV, p. 208.

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sonal opinions and tastes. Along with the database of Past Projects, the Portfolios

area is meant to be accessible to students for modelling purposes; that is, new stu-

dents will be able to access previous projects and pick up ideas and methods of doing

things, when they develop their own assignments.

Because we consider this section of the VEC of high importance we have in-

cluded full instructional support about what a portfolio is, what it looks like, what it

contains, its purpose, how it is constructed and how it is published on the Web.115

From the educational point of view, portfolios are very important as, through

the procedure of their construction, the student has more immediate experience of

their progress. Besides, the tutor can receive important information concerning the

learner’s problem areas and intervene accordingly. Furthermore, portfolios are an-

other source of evidence of the students’ performance and will be used in the as-

sessment procedure, as mentioned in the Course Outline.

5.1.9 Informative Facilities

The rest of the facilities provided by the VEC are more informative than

pedagogical.

There is a page, the Progress Monitor, where students and parents can monitor

the work of the students, i.e. whether they hand in their assignments on time and

generally whether they fulfil their obligations in relation to the programme. This site

has some pedagogical value, as we expect it will be a prod for learners to be more

115 Cf. the links on the Portfolios page, direct link: http://users.otenet.gr/~damker/portfolios1.htm.

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consistent and methodical. The information is provided116 in weekly instalments and

can be retrieved by means of a student’s identification number, which can be their

registration number for instance, and not their name, for the purpose of protecting

privacy.

Another prodding site is the Grades page which follows exactly the same

method as the Progress Monitor, where the weekly grades of the students can be re-

trieved by students and parents on the basis of the same identification number.

The Yahoo! Calendar facility117 is a very useful tool for teachers and students,

as it reminds them by E-mail of important events and educational commitments,

whereas we have also set up two pages providing information on Online and Onsite

Sessions, namely synchronous online sessions with groups or whole classes via text

and audio chat, and the face-to-face classes at the School premises respectively.

Finally, there is another facility which has to do with the cooperation of the

students’ parents. It is named the Parents Corner, provided in Greek and in English

and its main purpose is to bring the parents in contact with the school and the English

language teacher. There is a link leading to the parents’ questionnaire, which we re-

ferred to earlier, and information for contact either via E-mail, instant messenger,

telephone or personal contact on site.

116 Cf. e.g. http://users.otenet.gr/~damker/monitora1sept.htm. 117 Cf. http://users.otenet.gr/~damker/calendar1.htm and Form A: http://uk.groups.yahoo.com/group/tVECfmA/cal Form B: http://uk.groups.yahoo.com/group/tVECfmB/cal Form C: http://uk.groups.yahoo.com/group/tVECfmC/cal, ID: thesistutor, password: 12345678.

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5.2 THE RESOURCES SECTION

Hannafin et al. (2002: 4) state that when developing VLE’s, or in their termi-

nology Electronic Performance Support Systems (EPSS), special attention should be

paid to the embedding and utilisation of resources, as they constitute an integral

component for the learning process. They also define resources as materials compris-

ing text, pictures, audio, video, graphics, etc, which can empower people to perform

tasks; therefore they constitute essential material for resource oriented learning ob-

jects like the VEC. Additionally, they (Hannafin et al., 2002: 6) divide Electronic

Performance Support Systems into two types: (a) static and (b) dynamic, the former

being fixed and unchangeable, whereas the latter are subject to constant revision.

Print material represents static resources, while dynamic resources are Web sites, like

the VEC, which have to be maintained continuously to serve the needs of the learn-

ers.

Recognising the importance of resources we created a separate database in

which we compiled resources according to the perceived needs of our students. The

resources section can easily be located under the VEC section. The hyperlinks118 are

arranged alphabetically and they lead to pages which contain compilations of links

connected to each topic.

There are pages which have to do with the four enabling skills, Listening,

Speaking, Reading and Writing and resources which are connected with the setting

118 It is a reference (link) from some point in one web document to (some point in) another document or another place in the same document. A link is usually displayed in some distinguishing way, e.g. in a different colour, font or style. When the user activates the link (e.g. by clicking on it with a com-puter pointing device) the programme will display the target of the link. (Adapted from the Free On-Line Dictionary Of Computing: http://foldoc.doc.ic.ac.uk/foldoc/foldoc.CGI?hyperlink.)

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up of assignments, namely the Activities and Field Trips pages. There is a site con-

nected with Grammar and Vocabulary, and a page containing various Activities sites

which could not be connected with any of the aforementioned ones. There are three

pages connected with ICT, namely the Computing, Tutorials and Touch Typing sites.

The Computing page contains resources which can assist learners increase their

knowledge in computing. The Tutorials page comprises tutorials connected to Inter-

net use and various processing programs like word processors, html editors, and

presentation and communication software. Finally, the Touch Typing page contains

sites with software for the development of the learners’ typing skills, which we con-

sider an important asset for the use of ICT in the VEC framework.

There is a special page allotted to E-Mail, containing links where the students

can find e-friends and a similar one is the World Schools site where there are links to

various school sites around the world. The purpose of both sites is the enhancement

of the intercultural and interracial mobility of our students through the use of the

English language.

Special links have been included to the Longman sites of Snapshot: Snapshot-

AWL. The page contains links to the four separate sites of the four textbooks where

the learners can find useful resources connected to each book. We have also con-

structed four separate databases, Snapshot-Links119, commensurate to the adopted

textbooks, which are meant to house links retrieved by the teacher or special interest

links contributed by the students as they pursue their activities and assignments re-

119 For Snapshot-Starter cf. http://users.otenet.gr/~damker/interstarter1.htm. For Snapshot-Elementary cf. http://users.otenet.gr/~damker/interelem1.htm. For Snapshot-Pre-intermediate cf. http://users.otenet.gr/~damker/interpreinter1.htm and For Snapshot-Intermediate cf. http://users.otenet.gr/~damker/interinterm1.htm.

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search. This is a way in which the VEC syllabus can be formed by the students, too,

which will enhance the appeal of the VEC and its activities to the students.

Another resource, which is directly connected with the synchronous node of

the VEC, is the Chat Software site, where the students can download the necessary

software for the operation of that section of the VEC.

We have also included a page where students can retrieve sites containing free

electronic books, as well as the necessary most frequently used software for the read-

ing of those books, namely the Adobe Acrobat and Microsoft e-book readers.

The VEC could not do without reference sites; therefore, apart from the

LookWayUp dictionary and the Merriam-Webster Dictionary search box, which

have been installed on all the pages of the VEC, we have included sites of other dic-

tionaries and encyclopaedias to which the learners can turn to or download and in-

stall on their systems like the WordWeb dictionary,120 which can prove an invaluable

instrument on the students’ systems.

A much better reference site of the VEC is the Concordancing resource.

Therein, the users can access downloadable software and corpora linguistics. The lat-

ter are large compilations of various types of texts which can be processed by means

of the concordancing software in order to discover the underlying patterns of lan-

guage use. This type of software can be invaluable on the students’ linguistic explo-

rations, which constitute an inductive way of mastering grammar and usage.

The Search site is directly connected with the Assignments and Activities sec-

120 Cf. http://www.wordweb.co.uk/free.

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tions, as it contains the basic tools which will help learners on their quest for re-

sources which will enable them to carry out the assignments set for them or the goals

which they themselves have set.

Finally a special page has been created for faculty who are looking for sites

dealing with the teaching of English. That is the ELT-Sites link, which contains pri-

mary sites or metasites, namely sites which lead to other resources like the Recourses

section of the VEC.

In this chapter, we have explored the informational or procedural part of the

VEC: we have examined its goals and regulations, the assignments database, the as-

sessment tools and framework, its feedback and evaluation facilities, and its guidance

sections. We are now going to refer to some constraints as regards the implementa-

tion of programmes like the VEC, give some information as to how the site was con-

structed and how colleagues may use it in their own teaching situations.

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666 --- CCCHHHAAAPPPTTTEEERRR SSSIIIXXX PPPRRRAAAGGGMMMAAATTTIIICCC CCCOOONNNSSSIIIDDDEEERRRAAATTTIIIOOONNNSSS 6.1 IMPLEMENTATION CONSTRAINTS

It is obvious that the integration and implementation of a framework such as

the VEC in the school curriculum presupposes a complete change of tack as regards

the pedagogical orientation of the teaching of English or any foreign language for

that matter. However, it is also obvious that such a renovation will not be effected

without difficulties and setbacks, and it is wise to anticipate and tackle such difficul-

ties long before they arise. This can be achieved by identifying the prerequisites for

such a project, factors and attitudes that may forestall implementation and advising a

course of action that should be followed for the realisation of such an undertaking.

6.1.1 Some Prerequisites

According to Rosenberg (2001: 14), the quintessence of online learning is ac-

cess, in which he discerns the technical dimension, namely the existence of the infra-

structure which will afford connection to the sources of information, empowerment,

that is permission or authority to retrieve the required information, flexibility via

which the learners requirements will be accommodated and the time, which is neces-

sary for the processing and utilisation of the retrieved information.

The next ingredient, which is recognised as a condition sine qua non, is the

teacher and his or her expertise. Fomichova (2001: 42) advises the incorporation of

ICT in the teacher-training curriculum. Besides, Gold (2001: 35) admonishes that be-

fore teachers go online, they must glean experience of online learning and teaching,

otherwise what they will actually accomplish will be the transfer of traditional ap-

proaches in technological guise, without the necessary transformation in ways and

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methods which is necessary for the successful implementation of such an innovation.

Additionally, Gold (2001: 36) posits that apart from expertise another essential pre-

requisite is the support of the teachers, which will be effected only when they have

been adequately prepared for such a rôle.

Schelle and Grinnell (1998) add another precondition for online learning, the

computer familiarity of students, postulating that even though performing simple

jobs like reading and composing E-mail, logging on and manipulating the course

online materials do not require so much computer expertise, neglecting this parame-

ter places inexperienced students at a disadvantage.

The most important prerequisite, however, which will eliminate any difficul-

ties, is a change of mindset. As Kimball (1998)121 posits: Educators should not stick

to a face-to-face learning environment only, but try other learning environments as

well, like synchronous and asynchronous distance ones. They should not use the

teacher-learner interaction as their primary instruction mode, but they should also try

other forms of collaboration. They should see the people-oriented nature of distance

learning and they should not blame technology when the learning process fails, but

they should overhaul their learning strategies.

Boethel et al. (1998:12) postulate that for teachers to find out how technology

can support the learning of children presupposes that they have been exposed to such

kinds of teaching. This is another instance of the Activity Theory, which we referred

to earlier: teachers will not be able to learn how to use technology educationally,

unless they lay their hands on such a tool. Such exposure will effectuate the trans-

121 Cited in Walker (2001 [online]).

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formation of teaching and of teachers from overbearing instructors to cooperative fa-

cilitators, whose teaching instruments are discussion and dialogue. However, that is

going to be a lengthy process, as it is not only the setting up of the equipment as

Boethel et al. (1998: 46) point out, but it is a matter of mentality change of teachers

and students in a culture that has been prepared and willing to accept such an innova-

tion (Rosenberg, 2001: xv-xvi).

6.1.2 Anticipated Impediments

6.1.2.1 Attitudes

People’s propensity to view new technologies as more powerful versions of

older ones is one of the threats to the introduction of ICT in the classroom. Sawhney

(2000) provides some examples of this tendency like the “iron horse,” a term which

people used when they referred to the train or the “candle power” for the measure-

ment of luminosity. Although such initial treatment of new technologies will not add

to the full exploitation of their potential, accumulated experience will help neutralise

such tendencies.

Strommen (1992), on the other hand, refers to the fact that we do not have a

clear idea of how technology can appropriately be used in schools, as the classroom

has always been left behind as regards any kind of innovations which have been

readily adopted in other areas of public life, like the business sector. Two reasons for

such procrastination offered by Carrington (n.d., [online]) are cost on the one hand

and complexity in implementation on the other. Gold (2001: 36), agrees with the lat-

ter point (2001: 36), and adds to this the absence of infrastructure, which is required

for implementation, sound curriculum materials necessary for successful integration

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and the shortage of adequately trained professionals.

Gilly (2003: viii) mentions the technophobes who fret about the loss of benefits

deriving from face-to-face learning, such as feelings and the enjoyment coming from

personal contact, whereas Woodlief (n.d., [online]) finds that even students who are

experienced in computer use may show reluctance to learn new programs, as they

will have to expend time which may be valuable for other activities. Woodlief (n.d.,

[online]) also refers to unreliable access due to resources management problems or

Network inconsistencies.

Another impediment, which we also encountered in the case of the 2nd Junior

High School, is the optional character of ICT use. As Grandjean-Levy (1997

[online]) states, the use of ICT should be either a requirement or the core of a course,

otherwise we will have to lead the students into adopting the medium or risk rejec-

tion to use it at all.

6.1.2.2 Inadequacies

Nagel (n.d., [online]), referring to the non-response problem of students, posits

that at times teachers are unable to appreciate the potential of computer-mediated

communication as a teaching instrument, which they only perceive as an addition to

a course. Consequently, students will not be in a position to appreciate the tool either,

and this is a major cause for students’ reluctance to respond, namely to actively par-

ticipate in the online activities of a learning community.

In a different direction, Tinzmann and Jones (1990) postulate that a major ICT

integration and implementation impediment is the reluctance on the part of faculty to

change their old ways. They believe it is in people’s nature to dislike innovations

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which may involve additional work, new challenge and extra effort. Therefore, ac-

cording to Carrington (n.d, [online]), some effort dedicated to convincing of faculty

may prove essential. However, the absence of substantial technical support may force

teachers to operate on a DIY122 basis (Carrington n.d., [online]), which in combina-

tion with the lack of time may cancel any nascent efforts.

Nevertheless, supposing that all these hurdles have been overcome and that

educators have decided to pursue technology enhanced programmes, they will have

to elbow their way through expectations and constraints set by the institution and the

society in which they operate (Cuban, 1986; 1993). The results of their efforts, there-

fore, will not be the ones envisaged and designed from the beginning, but a mutation

of the original blueprint.

Notwithstanding these bleak forecasts, Gilly (2003: viii) reassures that there

will always be groups of pioneering teachers and researchers who will be striving for

the enrichment of education with applications of online projects. What should those

visionaries do then?

6.1.3 Course of Action

Many ICT projects have fallen through the cracks, as Jonassen (n.d., [online]:

7) points out, due to the fact that course designers have not taken into consideration

the contexts in which those projects were to be realised, like the culture, the organi-

sation and even the physical aspects of the context involved. Therefore, what course

of action should be advisable for the implementation of learning environments like

122 Do-It-Yourself.

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the VEC?

Boethel et al. (1998: 13) advise that what needs to be done first is to measure

the degree of interest in the introduction of technology of all involved parties and

stakeholders, the students, teachers and the host community. If the interest rate is

low, then action should be taken to strengthen it, otherwise such ventures are bound

to be fruitless. Therefore, support should be general and wholehearted, because a

single supporter or a progressive group of educators are never going to be adequate

(Boethel et al., 1998: 15).

Realism is another consideration. As Schwartz (1995) advises, there should be

a clear idea of what can really be achieved versus focusing on the perceived potential

of such learning environments. Besides, there are educational approaches which may

demonstrate a more or less innovative use of such virtual tools, as Warschauer

(1997) observes. Therefore, because of the differences among faculty as regards atti-

tudes, one should start with faculty who are more favourable towards innovation,

proceeding with low demand projects, which will prove useful for the requirements

of that faculty (Gilbert, 2002).

Motivation is another aspect which requires attention when implementing cur-

ricular innovation with ICT use. The novelty of the medium, the possibilities for in-

dividualised instruction, the students’ ability to control their own learning (War-

schauer, 1996: 9) and possibilities for immediate non-judgmental feedback (War-

schauer, 1996: 2) are aspects which should be exploited for the enhancement of stu-

dent motivation. Another dimension of ICT, which can assist educators for that mat-

ter, is the feeling of empowerment and achievement which students can experience,

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as their ability to use computer applications increases (Warschauer, 1996: 9). Com-

puter Mediated Communication can also be used to reinforce motivation, since it ap-

pears as a new and less threatening communication tool, which can assist students to

establish contact with people from other countries engaging in purposeful and mean-

ingful activities.

What all these measures must lead to, according to Seldin (1996a), is to teach-

ing our students how to be open-minded, alert and eager for change, development

and learning of new things, ideas and technologies. If this is achieved, it is hoped

then that our students will find their way on the pathways of progressive learning.

6.2 A FIRST ATTEMPT

6.2.1 Hopes

The author’s initial aspirations for the construction of the VEC were not only

academic. Practical considerations were also the target. The driving force that helped

us develop the VLE were a number of illusions which were to be disproved very

soon. The first was that, since the students had never before used any similar tool,

they would readily embrace and support it not only because of the novelty, but also

because of its obvious usefulness. We also expected similar reaction on the part of

the parents, whereas our expectations on the part of the institution and higher ad-

ministration was praise and wholehearted support.

6.2.2 Dire Reality

The first disappointments did not take long to strike. The school administration

decided that the VEC material could not be used in the regular English language les-

sons. The reason was that implementation would radically differentiate the curricu-

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lum for half of the students, since the other half could not receive technologically en-

hanced instruction due to lack of faculty training and interest. Additionally, time-

tabling constraints precluded the use of the only computer room during regular

school hours, since it was mainly to be used for Information Technology instruction.

Therefore the only solution was to attempt the trial of the VEC environment initially

in optional afternoon face-to-face sessions for the familiarisation of the students with

the software, and later primarily in optional online sessions. Such a constraint meant

that we had to locate those students who had an Internet connection at their disposal

either at home or elsewhere.

At the beginning there were 51 individuals who met the Internet connection re-

quirement and decided to participate in the programme. As stipulated in the approval

document from the Regional Direction of Primary and Secondary Education of the

Ionian Islands,123 we invited the students’ parents to grant their approval for the par-

ticipation of their children in the programme. Of the 51 expected approval statements

we were only able to collect 15 after repeated contacts and despite the ample time

there was at our disposal until the commencement of the programme.

We should note here that after the delineation of the programme goals, some

students dropped out using various excuses, mainly that their Internet connections

had been discontinued, computer and software damage, while one student stated that

he had been prohibited by his parents to participate, because the latter did not feel se-

cure with Internet use.

123 Cf. APPENDIX XV, p. 209: Ref. No. 6813/18-11-2002: Έγκριση πειραµατικής εφαρµογής υλικού ∆ιαδικτύου.

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When the programme commenced, the author’s disillusionment was abrupt and

disheartening. Only three individuals appeared for the face-to-face sessions, two fe-

males and a male. The former attended once for 20 minutes, while the latter attended

twice or three times. One male did not participate in face-to-face sessions, but due to

higher computer literacy he established contact with the author for some time, mainly

via personal E-mail and the tVEC E-group124, but also with contributions to the VEC

Forum.125 Subsequently, he discontinued participation, as he was discharged from the

school to follow studies at the Senior High School. Similarly, a female participated

only three times via the “Forum”, but did not participate at all in face-to-face ses-

sions.

Consequently, we discontinued the programme, since we realised that the time,

conditions and context were not yet suitable for the integration of ICT into the

curriculum.

6.2.3 Afterthought

From the foregoing description, it is obvious that the impeding factors refer-

enced and discussed in the first section of this chapter can be traced in our implemen-

tation attempt of the VEC framework.

First of all, it was a one man’s effort which lacked the collaboration of other

faculty, which might have caused procedures to develop more smoothly. Besides, the

non-participation of other faculty deprived the programme of the momentum which

124 Cf. contributions of Tony Zaidel, tVECfmC group: http://uk.groups.yahoo.com/group/tVECfmC/messages; login: user name: thesistutor, password: 12345678. 125 Cf. http://users.otenet.gr/~damker, then press “Forum” in the contents side bar.

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is necessary for such undertakings to catch on.

Another factor behind the failure of the effort was that there had been no pro-

motion of the innovation among parents, who, had they grasped the importance of

the programme, might have allowed and urged their children to participate.

Lack of hardware resources also contributed to the collapse of the attempt. The

project would have been more successful, if the institution had provided a special

classroom which met the requirements of the project, with a sufficient number of

computers on which there would have been no claim by other faculty for other pur-

poses.

The most serious drawback of the whole enterprise, however, was its optional

character. As we have seen earlier in this dissertation, people prefer to spare them-

selves additional duties and burdens, all the more so with children, since they are

burdened with additional extracurricular classes which take up most of their after-

noon time.

We believe, therefore, that if the VEC should be used in the future either in our

institution or by other faculty elsewhere, the issues underlined in the first part of this

chapter should be allotted special attention.

6.3 CUSTOMISING THE VEC

6.3.1 Modifications

As we have stated earlier126 and from a casual tour of the site of the VEC, a

guest can easily discern that the site has been designed to meet the needs for the

126 Cf. Fig. 4.1, p. 95.

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teaching of English as a foreign language in connection with the Longman-Snapshot

series of textbooks.

However, the proposed VLE model is not dependent on those syllabi and can

easily be modified in order to accommodate the needs of different ones. Besides, the

model can tolerate minor modifications depending on faculty preferences as regards

the inclusion or exclusion of certain mediation or processing tools; for instance a fa-

cilitator might not wish to use a Web log or a Forum and restrict the operation of the

model solely to E-mail and E-groups. Likewise, they might not favour the use of the

processing tools we propose in the Course Outline, e.g. the FrontPage2000 HTML

editor, but they might wish to use Macromedia Dreamweaver MX.127

Modifications as regards the appearance of the environment, namely the page

theme128, backgrounds and colours are of minor importance and we deem it unneces-

sary to refer to them in this dissertation, as choices depend entirely on a facilitator’s

aesthetic values and affects.

6.3.2 Tools Employed

We feel it will be essential for colleagues, who might wish to modify the VEC,

to know that for the construction of the VEC pages we used Microsoft Front-

Page2000. However, we believe that any other HTML editor will open the relevant

files.

As regards the graphics, we mostly used Microsoft Image Composer 1.5, Mi-

crosoft Photo Editor and the Microsoft Paint program and we have incorporated .gif,

127 Another programme for the construction of Web pages. 128 Special kinds of graphics used on web pages for the sake of aesthetic consistency.

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.jpeg and .bmp129 graphic files.

For the recording of the audio message on the Welcome page we have used the

Microsoft Windows 98SE Recorder which produced a .wav130 file. However, other

types of recording software might be used like the Total Recorder131 or PureVoice.132

For the linking to external web pages, which is the backbone of our Resources

section, special care has been taken to avoid “entrapping”, namely to cause those ex-

ternal pages to open within a frame of the VEC site. We suggest that potential users

of the VEC site should maintain the ‘javascript:openLink’ command,133 so that ex-

ternal pages may open in a new window.

Concerning the Yahoo! Online sensor, namely the graphic which informs the

site visitors whether the facilitator is connected or not ,

the facilitator should first register134 for a Yahoo! ID135 and then incorporate into the

HTML code of the page the following, omitting nothing, but substituting yourownID

with their Yahoo! ID:

<p align="center"><FONT face=Tahoma><a

129 Various standards for digitised image files: gif=Graphics Interchange Format, jpeg=Joint Photo-graphic Experts Group, and bmp=(Microsoft Windows)Bitmap. 130 A sound format developed by Microsoft and used extensively in Microsoft Windows (From the Free On-Line Dictionary Of Computing-FOLDOC). 131 Cf. http://www.HighCriteria.com. 132 Cf. http://www.cdmatech.com/solutions/products/purevoice.jsp. 133 Full link command: javascript:openLink('http://pathofthesite'/); For the VEC it should be: javascript:openLink('http://users.otenet.gr/~damker'/); . In the head section of the HTML page containing such links the following code should be in-cluded: <script language="javascript" type="text/javascript"> <!-- function openLink(place)var external=window.open(place,'external',''); // --> </script> 134 At http://billing.mail.yahoo.com/bm/MailReg?.v=8. 135 Identity.

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href="http://edit.yahoo.com/config/send_webmesg?.target=yourownID&amp;.src=pg"><IMG src="http://opi.yahoo.com/online?u=yourownID&m=g&t=2" border=0></a></FONT>

For the installation of the online dictionaries, interested faculty should visit the

Merriam Webster link to receive the code for the search box136 they prefer and for

the LookWayUp dictionary they should include the following code just after the sec-

ond <head> tag in the HTML document:

<script lan-

guage="JavaScript1.2"src="http://LookWAYup.com/free/lWu.js"></script>

In this chapter we have referred to the requirements for the implementation of

VLE’s and the difficulties which may appear not only due to attitudes, but also fac-

ulty and context shortcomings. We have also suggested ways to deal with those diffi-

culties and we have described a first attempted implementation of the VEC and the

reasons for the failure thereof. Furthermore, we have suggested ways for the modifi-

cation of the developed software for its application in other teaching contexts.

136 At http://www.m-w.com/tools/search/searchboxes.htm.

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777 --- CCCHHHAAAPPPTTTEEERRR SSSEEEVVVEEENNN EEEPPPIIILLLOOOGGGUUUEEE

The state of things as regards the teaching of English as a foreign language

(TEFL) in the Greek educational environment seems to be slowly changing towards

more liberal and effective practices, and we hope that the development of the VEC

software and this dissertation is a tiny contribution in this direction.

As Moursund (2001) posits, for students to succeed in becoming productive

members in contemporary society, they need a host of intellectual and practical skills

and problem-solving competencies, which the traditional curricula have not been in a

position to provide so far. Therefore there is a huge gap between what students need

for their life in the 21st century, which has already been indelibly branded with the

mark of Information Technology, and what the conventional school has to offer.

In our dissertation we have taken a glance at the emerging educational re-

quirements which have been established in the Interdisciplinary Curriculum Univer-

sal Framework (ICUF) by the Greek Ministry for National Education and the Peda-

gogical Institute, not only in the area of TEFL, but generally across the curricula of

all cognitive domains, in an effort to develop the interdisciplinary perspective in edu-

cation.

Following those requirements, we established four objectives of this disserta-

tion:137

To establish a pedagogically appropriate framework for the introduction

of ICT in the TEFL curriculum

137 Cf. 1.4.2 Objectives Of The Study, p. 41.

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Produce the technological infrastructure

Select appropriate software tools, and…

Anticipate the implementation constraints.

Establishing the pedagogically appropriate framework, we considered the three

major trends in educational evolution, namely Behaviourism, Cognitivism and Con-

structivism, and we have explored the views of Piagetian Constructivism, the Vy-

gotskyan Zone of Proximal Development, and Bruner’s Discovery Learning para-

digm, which are so important for the function of the VLE we are proposing, in an at-

tempt to meet the educational requirements of the Greek Ministry for National Edu-

cation and Religious Affairs.

For the development of the technological infrastructure, namely the VLE, in

combination with the pedagogical framework, we used Laurillard’s Conversational

Model and Beer’s Viable System Model, which we have herein described extensively

along with the dynamic operational system of the VEC, as well as its informational-

informative one and its Resources section.

Extensive reference has been made to the various software applications, which

are recommended for the mediation of the VEC activities, with detailed descriptions

of their functionalities and potential. Furthermore, special reference has been made to

the constrains and problems expected to arise during a potential implementation of

such a virtual learning environment in the context of a conventional classroom, the

curriculum of which is to be enhanced with the integration of Information and Com-

munication Technologies (ICT).

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However, extensive research is needed in the various aspects of such an im-

plementation, since several theorists underline a lack of progress in that respect. One

such academician, Moursund (2001), stresses the fact that there should be further ex-

ploration of methods how to combine the use of traditional practices with the em-

powering tools of ICT. Likewise, Warschauer (1996: 3) underlines the lack of recent

research as regards the motivational advantages ICT can bring in the ESL classroom,

due to the appearance of new technologies in the last few years, which have rendered

whatever research exists obsolete (Warschauer, 1996: 2).

Computer Mediated Communication (CMC) and computer-mediated collabora-

tive learning also require consistent research, according to Warschauer (1997), in re-

gard to their cognitive, affective and social dimensions, which will make it possible

for educators to gain deeper knowledge and understanding of collaborative and

interactive processes in language learning.

Moursund (2001) also points out that there should be research in the effects of

ICT on the interaction between the school on the one hand and the students’ home,

the workspace, and institutions of informal learning, like museums, on the other. Ad-

ditionally, the prospects of faculty interaction via ICT for the exchange of knowl-

edge, materials and expertise should also be investigated, as well as the potential of

ICT to demolish the classroom confines in a more general effort to transform educa-

tional programmes and school in general (Moursund, 2001).

Although we would not dare to claim that the construction of the VEC software

and the analysis of it within this dissertation constitutes any kind of research along

those lines, we hope that it might prove a useful tool in the hands of others interested

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in this area for the pursuit of research which will shed more light and yield more in-

sight in the goals which have laconically been outlined in the foregoing paragraphs.

(Words: 26,988).

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AAAPPPPPPEEENNNDDDIIICCCEEESSS

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APPENDIX I: DotCorp e-readiness diagnostic questionnaire

DotCorp e-readiness diagnostic questionnaire

Instructions This questionaire will probably take you 30-45 minutes. When you have finished youwill have a report which shows your relative strengths and weaknesses in thirteendimensions of e-readiness, the importance of each dimension for your organisationand your business improvement priorities.

Filling in the questionnaire

For each of the 66 statements listed in the 'Questionnaire' worksheet, give a markbetween 0 and 5 to express the level of your agreement with the statement.

Also give each statement an importance score between 0 and 5. This is to show howimportant this area is for your organisation.

Please do not leave any blanks.

Guide to scores: 0 = strongly disagree/no importance at all; 1 = disagree/marginalimportance; 2 = slightly disagree/some importance; 3 = slightly agree/fairly important;4 = agree/very important; 5 = strongly agree/paramount importance.

Notes: Should you wish to use it, on the right-hand side is a column for you to addany notes that may be helpful to you in subsequent discussions.

Additional statements: Having responded to the pre-written statements, you may addin the spaces provided up to three of your own statements that you consider to beimportant factors in the e-enablement of you organisation and that you feel havebeen omitted or under-represented in the pre-written statements. Score these in thesame way that you have scored the others.

Questionnaire results

When you have answered all the questions, the results appear in the 'Report'worksheet, which can be printed off. The report will show your perceived strengthsagainst our suggested characteristics of e-ready organisations. The report will alsoreflect your perception of the importance of each characteristic. It further suggeststhe 'Business Improvement Potential' (BIP) for your organisation within each of thesedimensions. High BIP scores usually indicate your development priorities.

Further analysis

This diagnostic reaches its full power when different sets of results are compared anddiscussed. You can do this as a team, across an organisation or as a benchmarkingexercise between organisations. Please contact DotCorp for further details.

"

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THE DOTCORP QUESTIONNAIRE ORIGINAL QUESTIONS

1,1 Our e-project teams have sufficient technical expertise to be successful.

1,2 This organisation ensures that people at all levels have appropriate and currentknowledge of the new technologies.

1,3 We understand the security issues related to providing access to information over the Internet.

1,4 We have or are building internal expertise in e-technologies.

2,1 We have enough IT equipment to exploit e-opportunities as we identify them.

2,2 Our IT equipment is properly installed and set up to help us exploit e-opportunities.

2,3 Our systems follow the dominant standards for e-business such as SQL, HTML, XML and JAVA.

2,4 People working on e-projects can get access to the information they need when-ever they need it.

2,5 We are actively upgrading our back-office systems to meet our future internet requirements.

2,6 Our e-applications can draw upon clean and current data.

3,1 Our current e-business activities are well-integrated (sic) with the wider organ-isational strategy.

3,2 Our IT resources (people, processes & management) have credibility within thisorganisation.

3,3 This organisation nurtures a (sic) wide business awareness among its IT special-ists.

3,4 There is often a meeting of minds between people in IT and people in otherfunctions.

3,5 E-business activities are managed by cross-functional teams.

4,1 People involved in e-projects are in sufficient contact with all the stakeholdergroups to understand their requirements.

4,2 E-project stakeholders are confident that their needs have been understood by e-project managers.

4,3 E-project managers have the internal consulting skills to exploit e-opportunities.

4,4 People often move between e-projects and other business projects.

4,5 Those working on a project regularly talk to their counterparts in other e-projects.

4,6 We always succeed in sharing best practice throughout the organisation.

5,1 People at all levels of seniority throughout this organisation are thinking interms of the new technologies and the changes and opportunities that they

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bring.

5,2 Our e-business efforts help our organisation to recruit and retain top industrytalent.

5,3 We understand and plan for the impact e-business initiatives will have on our people.

5,4 Project managers understand the leadership implications of the rapidly changing e-context.

5,5 Our people are incentivised (sic) to explore new opportunities presented by thenew technologies.

5,6 Each e-business project team member is measured against a set of performance metrics for each project.

6,1 We have staffed our e-projects with enough of the right people for them to suc-ceed.

6,2 Senior management is prepared to second talented people to e-projects when necessary.

6,3 Senior management is heavily involved in the development of the organisation's e-direction.

6,4 Capitalising on the opportunities presented by the new technologies is a top pri-ority for senior management.

6,5 E-projects generally have sufficient funding to be successful.

7,1 All our e-projects have clear project plans for at least the next twelve months.

7,2 We have clearly defined metrics for assessing the impact of our IT initiatives.

7,3 We clearly establish and stay within timescales and resource allocations for each e-project.

7,4 We have an effective method for prioritising, approving or rejecting IT projects.

7,5 Our planning is done with realism about the resources required for usage and maintenance of systems and data.

7,6 Our e-business efforts are focused on new value creation or operational im-provements.

8,1 Business units have the flexibility to set their own e-business application devel-opment investment levels.

8,2 The organisation has the agility to execute quickly and to react to changingsituations.

8,3 Our internet solutions are flexible to accommodate rapid change.

8,4 A good idea stands a good chance of being actioned. (sic)

8,5 If someone sees a problem they speak out and people listen.

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9,1 We have strong relationships with our suppliers, customers and distribution channels.

9,2 Our organisation is able to form and dissolve partner relationships quickly and effectively.

9,3 We have built up trusting relationships with our external strategic partners.

9,4 We know how to purchase IT products and services in a way that ensures theyare effective and deliver value for money.

9,5 We have experience and strength in building and managing a network of multi-ple strategic relationships with complementary organisations.

10,1 We make a point of learning from our own successes and failures.

10,2 We make an effort to learn from successes and failures that come to light else-where in the organisation.

10,3 We see the ability to learn fast as an essential skill that we consciously seek to develop.

10,4 This organisation has effective ways of sharing and learning from e-experiences.

10,5 If a project goes wrong we are able to look objectively at the root causes of fail-ure without focussing on blame.

10,6 If a project goes wrong, the resultant learning is disseminated to those who stand to benefit most.

11,1 We expose ourselves to diversity of opinion and expertise from outside our ownorganisation (e.g. competitor or sister organisations).

11,2 We look at what is going on in other industries to see what we can learn.

11,3 We regularly benchmark best practice.

11,4 We try to learn from people and organisations that are culturally different from ourselves.

12,1 We habitually question expert opinion.

12,2 We look at how and whether received wisdom fits into the context of our own organisation.

12,3 We are able to distinguish between prevalent opinion and a robust business case.

12,4 Our people are able to integrate their IT knowledge into their wider understand-ing of business to build up a balanced perspective.

13,1 E-projects are developed in the context of a whole-organisation strategy.

13,2 We think carefully about how global trends relate to our e-strategy.

13,3 People involved in e-projects are conscious of the fit with other e-projects in the business.

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13,4 Our e-strategy fits seamlessly into our whole strategy.

13,5 Our e-business strategy is widely communicated and understood throughout our organisation.

Additional statements

Add below up to three of your own statements that you believe are important and under-represented in the statements above. Score them as you have the other questions.

First statement

14,1

Second Statement

15,1

Third Statement

16,1

THE DOTCORP QUESTIONNAIRE-MODIFIED QUESTIONS WITH FILLED IN VALUES138

Level of agreement

Perceived im-portance

0 to 5 0 to 5

1,1 Our e-project teams have sufficient technical ex-pertise to be successful. 2 4

1,2 This organisation ensures that people at all levelshave appropriate and current knowledge of the new technologies.

2 4

1,3 We understand the security issues related to pro-viding access to information over the Internet. 5 4

1,4 We have or are building internal expertise in e-technologies. 3 4

2,1 We have enough IT equipment to exploit e-opportunities as we identify them. 3 5

2,2 Our IT equipment is properly installed and set upto help us exploit e-learning educational opportu-nities.

5 5

138 For the complete questionnaire see accompanying digital disk: directory DotCorp, Excel file Dot-Corp-Diagnostic2ndHigh.xls.

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2,3 Our systems follow the dominant standards for e-education such as SQL, HTML, XML and JAVA. 5 5

2,4 People working on e-projects can get access to the information they need whenever they need it. 2 5

2,5 We are actively upgrading our back-office sys-tems to meet our future internet requirements. 3 4

2,6 Our e-applications can draw upon clean and cur-rent data. 4 4

3,1 Our current e-educational activities are well inte-grated with the wider institutional strategy. 0 4

3,2 Our IT resources (people, processes & manage-ment) have credibility within this institution. 2 4

3,3 This institution nurtures a wide educational awareness among its IT specialists. 1 4

3,4 There is often a meeting of minds between people in IT and people in other functions. 2 4

3,5 E-educational activities are managed by interdis-ciplinary teams. 3 4

4,1 People involved in e-projects are in sufficient contact with all the stakeholder groups to under-stand their requirements.

3 4

4,2 E-project stakeholders are confident that theirneeds have been understood by e-project manag-ers.

3 4

4,3 E-project managers have the internal consulting skills to exploit e-opportunities for educational ventures.

3 4

4,4 People often move between e-projects and other educational projects. 0 5

4,5 Those working on a project regularly talk to theircounterparts in other e-projects. 0 5

4,6 We always succeed in sharing best practice throughout the institution. 2 5

5,1

People at all levels of seniority throughout thisinstitution are thinking in terms of the new tech-nologies and the changes and opportunities thatthey bring.

1 5

5,2 Our e-educational efforts help our institution to recruit and retain top educational talent. 0 4

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5,3 We understand and plan for the impact e-educational initiatives will have on our people. 1 4

5,4 Project managers understand the leadership im-plications of the rapidly changing e-context. 2 5

5,5 Our people are incentivised to explore new op-portunities presented by the new technologies. 2 5

5,6 Each e-business project team member is meas-ured against a set of performance metrics for each project.

0 5

6,1 We have staffed our e-projects with enough of the right people for them to succeed. 1 5

6,2 Senior management is prepared to second tal-ented people to e-projects when necessary. 2 5

6,3 Senior management is heavily involved in the de-velopment of the organisation's e-direction. 1 5

6,4 Capitalising on the opportunities presented by the new technologies is a top priority for senior man-agement.

1 5

6,5 E-projects generally have sufficient funding to be successful. 0 5

7,1 All our e-projects have clear project plans for atleast the next twelve months. 0 5

7,2 We have clearly defined metrics for assessing the impact of our IT initiatives. 0 5

7,3 We clearly establish and stay within timescales and resource allocations for each e-project. 1 4

7,4 We have an effective method for prioritising, ap-proving or rejecting IT projects. 0 4

7,5 Our planning is done with realism about the re-sources required for usage and maintenance of systems and data.

1 4

7,6 Our e-educational efforts are focused on newknowledge creation or operational improvements. 1 4

8,1 Educational units have the flexibility to set theirown e-educational application development in-vestment levels.

0 4

8,2 The institution has the agility to execute quickly and to react to changing situations. 1 4

8,3 Our internet solutions are flexible to accommo- 2 5

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date rapid change.

8,4 A good idea stands a good chance of being mate-rialised. 1 5

8,5 If someone sees a problem they speak out andpeople listen. 1 5

9,1 We have strong relationships with our students, and their parents or caretakers. 1 4

9,2 Our institution is able to contact personell, other institutions and higher educational organisations quickly and effectively.

4 4

9,3

We have built up trusting relationships with higher order educational organisations like educa-tional district office or the ministry for educa-tion..

2 4

9,4 We know how to purchase IT products and ser-vices in a way that ensures they are effective and deliver value for money.

3 5

9,5 We have experience and strength in building and managing a network of multiple strategic rela-tionships with other educational organisations.

0 4

10,1 We make a point of learning from our own suc-cesses and failures. 3 5

10,2 We make an effort to learn from successes and failures that come to light elsewhere in the educa-tional society.

2 4

10,3 We see the ability to learn fast as an essential skill that we consciously seek to develop. 3 5

10,4 This institution has effective ways of sharing and learning from e-experiences. 2 5

10,5 If a project goes wrong we are able to look objec-tively at the root causes of failure without focus-sing on blame.

3 4

10,6 If a project goes wrong, the resultant learning is disseminated to those who stand to benefit most. 2 4

11,1 We expose ourselves to diversity of opinion and expertise from outside our own institution (e.g. other schools and institutions.)

2 5

11,2 We look at what is going on in other institutions to see what we can learn. 2 4

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11,3 We regularly benchmark best practice. 3 5

11,4 We try to learn from people and institutions that are culturally different from ourselves. 4 5

12,1 We habitually question expert opinion. 2 4

12,2 We look at how and whether received wisdom fits into the context of our own institution. 2 4

12,3 We are able to distinguish between prevalent opinion and a robust educational case. 2 4

12,4 Our people are able to integrate their IT knowl-edge into their wider understanding of educationto build up a balanced perspective.

2 5

13,1 E-projects are developed in the context of a whole-institution strategy. 0 5

13,2 We think carefully about how global trends relateto our e-strategy. 0 4

13,3 People involved in e-projects are conscious of the fit with other e-projects in the institution. 1 4

13,4 Our e-strategy fits seamlessly into our wholeschool curriculum. 2 5

13,5 Our e-educational strategy is widely communi-cated and understood throughout our institution 2 5

Additional statements

Add below up to three of your own statements that you believe are important and under-represented in the statements above. Score themas you have the other questions.

First statement

14,1 The Institution offers ample help for the devel-opment of educational software to be integratedin the school curriculum.

2 5

Second Statement

15,1 The students of the school are very motivated as regards e-learning. 2 5

Third Statement

16,1 Faculty are very motivated and interested in the enhancement of teaching with interdisciplinary e-technology integration.

2 5

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DOTCORP E-READINESS DIAGNOSTIC - INDIVIDUAL REPORT

ORIGINAL EVALUATION AREAS

Characteristics of e-ready organisations

1 Knowledge of the new technologies

Our knowledge is current, in-depth and widely enough held to allow us to understand opportunities and to im-plement e-projects.

2 Tools for the job The quality of our equipment, installations, data and the industry standards we adhere to assist us in our e-ventures.

3 Integration E-projects are well integrated into other business ac-tivities and with each other.

4 Internal network We are in very good communication with internal stakeholders and other e-and IT- projects in the busi-ness.

5 Leadership and people We have talented staff. We are doing the right this to keep and develop them. Our leadership style is appro-priate to the e-context.

6 Priority E-business initiatives are given a level of priority that is appropriate to the opportunity they represent for our organisation.

7 Planning and imple-mentation

We exercise the skills and disciplines to ensure that our e-initiatives are well conceived and roll out on time and within budget.

8 Responsiveness We have the flexibility and responsiveness to be able to act fast, taking opportunities and turning insights into real advantages.

9 The external strategic network

We have a strong and well managed (sic) strategic network of suppliers, customers and channels that can assist us in our e-ventures.

10 Culture of learning We consciously learn as fast as we can and treat the art of learning as an essential skill which we continually seek to develop.

11 Exposure to best prac-tice and diversity

We enquire widely and have plenty of contact with people and organisations whose experiences are differ-ent from our own.

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12 Mental model making We build our own understanding of the e-environment in our own context. We question both prevalent and expert opinion.

13 Big picture People at all levels see their work in the contexts of the organisation, of their industry and of a global view.

14 1st Additional state-ment 0

15 2nd Additional state-ment 0

16 3rd Additional state-ment 0

DOTCORP E-READINESS DIAGNOSTIC - INDIVIDUAL REPORT

EVALUATION AREAS FOR EDUCATIONAL INSTITUTIONS

Characteristics of e-ready institutions

1 Knowledge of the new tech-nologies

Our knowledge is current, in-depth and widely enough held to allow us to understand opportuni-ties and to implement e-projects.

2 Tools for the job The quality of our equipment, installations, data and the educational standards we adhere to assist us in our e-ventures.

3 Integration E-projects are well integrated into other educa-tional activities and with each other.

4 Internal network We are in very good communication with inter-nal stakeholders and other e-and IT- projects in the educational world.

5 Leadership and people We have talented staff. We are doing everything in our power to keep and develop them. Our leadership style is appropriate to the e-context.

6 Priority E-educational initiatives are given a level of pri-ority that is appropriate to the opportunity they represent for our institution.

7 Planning and implementa-tion

We exercise the skills and disciplines to ensure that our e-initiatives are well conceived and roll out on time and within budget.

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8 Responsiveness We have the flexibility and responsiveness to be able to act fast, taking opportunities and turning insights into real advantages.

9 The external strategic net-work

We have a strong and well-managed strategic network of internal, local, regional and national contacts that can assist us in our e-ventures.

10 Culture of learning We consciously learn as fast as we can and treat the art of learning as an essential skill which we continually seek to develop.

11 Exposure to best practice and diversity

We enquire widely and have plenty of contact with people and organisations whose experiences are different from our own.

12 Mental model making We build our own understanding of the e-environment in our own context. We question both prevalent and expert opinion.

13 Big picture People at all levels see their work in the contexts of the institution of their speciality and of a global view.

14 1st Additional statement The Institution offers ample help for the devel-opment of educational software to be integrated in the school curriculum.

15 2nd Additional statement The students of the school are very motivated as regards e-learning.

16 3rd Additional statement Faculty are very motivated and interested in the enhancement of teaching with interdisciplinary e-technology integration.

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APPENDIX II: Digital Material CD Contents:

1. ALADO.NET: Sample communication between the author and a Webheads in Action member. Click on the HTML file to start playback. During playback there should be Internet connection for the viewing of Web sites. If there is no connectionthe viewer will only hear the exchange of audio without the synchronous viewing ofpages which were visited during the exchanges. Files contained: Calp713.htm and Calp713.wma. You can click on the .wma file to listen to the audio file only.

2. DotCorp directory; it contains the following files:

DotCorp-Diagnostic.xls: the original Excel questionnaire for the evaluation of e-readiness of enterprises. The file is password protected and cannot be modified, atthe request of the author.

DotCorp-Diagnostic2ndHigh.xls: the adapted Excel questionnaire for the evalua-tion of e-readiness of educational institutions.

3. tVEC: a CD based server to view pages off line.

To access the CD-based site, enter the directory tVEC and then click on index.htm.

Certain functions and graphics, which require Internet connection, will not beavailable when viewing the CD version of the site. For full functionality please ac-cess the site at the URL: http://users.otenet.gr/~damker.

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APPENDIX III: The VEC pen and paper questionnaire tVEC

INITIAL QUESTIONNAIRE Αγαπητοί µαθητές,

Παρακαλώ να απαντήσετε το παρακάτω ερωτηµατολόγιο µε όση πε-ρισσότερη ακρίβεια µπορείτε. Μη γράψετε το όνοµά σας πάνω. ∆εν χρειά-ζεται το όνοµα.

Στις απαντήσεις σας ακολουθήστε τις εξής οδηγίες:

Βάλε αριθµούς από 1 έως 5 ως εξής:

5=συµφωνώ απολύτως

4=συµφωνώ αλλά έχω ορισµένες αµφιβολίες

3=δεν έχω συγκεκριµένη άποψη

2=διαφωνώ αλλά παραδέχοµαι ότι υπάρχουν ορι-σµένα θετικά στοιχεία

1=διαφωνώ απολύτως

Όπου υπάρχει αστερίσκος βάλτε σε κύκλο την επιλογή σας

∆ιαφορετικά ακολουθήστε τις οδηγίες της ερώτησης

Αν µια ερώτηση δεν ισχύει για σας γράψε ∆Υ. Π.χ. αν στην 1 απαντήσεις ΟΧΙ τότε µερικές ερωτήσεις όπως η 2, 3 κ.ά. δεν ισχύ-ουν.

1. Έχεις στο σπίτι σου υπολογιστή; (Σηµείωσε ΝΑΙ ή ΟΧΙ εδώ )

2. Αν έχεις υπολογιστή στο σπίτι σου έχει σύνδεση για πρόσβαση στο Ίντερ-νετ; (Σηµείωσε ΝΑΙ ή ΟΧΙ εδώ )

3. Αν έχεις υπολογιστή πόσες ώρες τον χρησιµοποιείς κάθε εβδοµάδα περί-που; (Σηµείωσε ώρες )

Τι σου αρέσει να κάνεις µε τον υπολογιστή; (Βάλε ένα )

Παιχνίδια Μουσική Γραφή κειµένων E-mail Chat

Έρευνα Ερ-γασιών

Περιήγηση

στο ∆ίκτυο

Ραδιόφωνο

στο ∆ίκτυο

Τηλεόραση

στο ∆ίκτυο

Βίντεοακουστική

επικοινωνία

4.

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Στην οικογένειά µου ο Πατέρας µου γνωρίζει να χρησιµοποιεί υπολογιστές* (Βάλε στη σωστή λέξη ένα κύκλο)

5.

Άριστα Πολύ Καλά Καλά Λίγο Καθόλου

Στην οικογένειά µου η Μητέρα µου γνωρίζει να χρησιµοποιεί υπολογι-στές* (Βάλε στη σωστή λέξη ένα κύκλο)

6.

Άριστα Πολύ Καλά Καλά Λίγο Καθόλου

Άλλα άτοµα στην οικογένειά µου που γνωρίζουν χρήση υπολογιστή: (1η στή-λη: π.χ. αδελφός, αδελφή κλπ στις άλλες βάλε ένα όπου νοµίζεις).

Σηµείωσε συγγένεια Άριστα Πολύ Καλά Καλά Λίγο Καθόλου

7.

Στην οικογένειά µου µε βοηθούν µε τον υπολογιστή τα παρακάτω άτοµα

Πόσο βοηθάει; Συγγένεια

Πολύ Αρκετά Λίγο Πολύ λίγο

8.

9. Θέλεις να µάθεις Αγγλικά πάρα πολύ καλά; (Σηµείωσε 1 έως 5)

10. Θέλεις να µάθεις να χρησιµοποιείς υπολογιστές πάρα πολύ καλά; (Σηµεί-ωσε 1 έως 5)

11. Νοµίζω ότι πρέπει να χρησιµοποιείται η τεχνολογία της πληροφορικής για τη διδασκαλία των ξένων γλωσσών. (Σηµείωσε 1 έως 5)

12. Πιστεύω ότι η χρήση της πληροφορικής θα βοηθήσει σηµαντικά στην εκµάθηση της ξένης γλώσσας. (Σηµείωσε 1 έως 5)

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13. Η χρήση της πληροφορικής θα µας βοηθήσει γενικότερα στην εκµάθηση των νέων τεχνολογιών µόνο. (Σηµείωσε 1 έως 5)

14. Νοµίζεις ότι θα βοηθήσει το πρόγραµµα του Σχολείου µας για τη χρήση των υπολογιστών στη διδασκαλία της Αγγλικής; (Σηµείωσε 1 έως 5)

15. Σκοπεύεις να πάρεις µέρος σ’ αυτό το πρόγραµµα; (Σηµείωσε 1 έως 5)

Αν σκοπεύεις να πάρεις µέρος (απαντήσεις 5 ή 4 στην προηγούµενη ερώ-τηση), σε τι πιστεύεις ότι θα σε ωφελήσει; (Γράψε την απάντησή σου από κάτω).

16.

Αν δεν σκοπεύεις να πάρεις µέρος (απαντήσεις 1 ή 2 στην προηγούµενη ερώτηση) ποιοι λόγοι σε κάνουν να µη συµµετέχεις; (Γράψε την απάντησή σου από κάτω

17.

ΕΥΧΑΡΙΣΤΩ ΓΙΑ ΤΗ ΣΥΝΕΡΓΑΣΙΑ

∆αµιανόπουλος ∆αµιανός

Καθηγητής Αγγλικής

2ο Γυµνάσιο Κέρκυρας

[email protected]

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APPENDIX IV: Some activities samples 139

139 Screenshots of Web pages are more or less distorted to fit the size of the page. For better resolution and clarity of script the reader is kindly requested to view the relevant site page on line or in the ac-companying digital disk.

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APPENDIX V: Student Feedback Form A

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APPENDIX VI: Student Feedback Form B

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APPENDIX VII: Student Feedback Form C

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APPENDIX VIII: Student Feedback Form D

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APPENDIX IX: Student Feedback Form E

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APPENDIX X: EFL Teachers Survey

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APPENDIX XI: tVEC Site Evaluation Questionnaire

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APPENDIX XII: The CMC Survey Questionnaire

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APPENDIX XIII: The Questionnaire for Parents

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APPENDIX XIV: The Guest Feedback Form

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APPENDIX XV: ΕΓΚΡΙΣΗ ΠΕΙΡΑΜΑΤΙΚΗΣ ΕΦΑΡΜΟΓΗΣ ΥΛΙΚΟΥ ∆ΙΑ∆ΙΚΤΥΟΥ.

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Subject Index

2

2nd Junior High School of Corfu · 40, 59, 83

A

abilities · 25, 32, 53, 58 Action research

what is · 33 activity · 56, 57, 68, 77, 93, 102, 128,

129 Analytical Curriculum · 26, 30, 32 Assessment · 28, 29, 32, 33, 37, 38,

40, 42, 51, 53, 61, 83, 107, 119, 121, 123, 124, 132, 137 alternative · 33 criteria · 29, 33 definition of results · 29 Final or Summative · 29 Formative or Gradual · 29 Initial or Diagnostic · 28 kinds of · 28 oral · 33 purpose of · 28 self- · 29 techniques · 29 written · 33

Assignments · 126, 136 Submission form · 127

asynchronous · 61, 70, 74, 81, 101, 102, 120, 139

atopos · 93, 94 Audio · 80, 106, 110 audio chat

confidence with · 80 autonomous · 71, 76, 100

learning · 71 avatar · 82, 118

B

Behaviourism · 47, 49, 152

C

CGI · 72, 125, 129, 134 chat · 78, 79, 80, 81, 82, 83, 88, 100,

106, 107, 108, 109, 110, 111, 112, 113, 117, 120, 124, 133 confidence with · 78 frequency of use · 82 video- · 110 with audio · 79 with video · 80

chat rooms · 108 classroom Web sites · 121 CMC · 69, 78, 79, 144, 153 cognitive amplifier · 99 Cognitivism · 48, 49, 50, 57, 152 collaboration · 24, 26, 27, 31, 35, 36,

38, 42, 51, 57, 58, 61, 77, 92, 93, 94, 97, 98, 101, 104, 105, 107, 108, 113, 117, 118, 119, 122, 126, 139, 146, 153 groups · 25 synchronous, asynchronous · 61

collaborative instruction · 26

Collaborative group-work · 28

Common Gateway Interface · 72, 129 communication · 25, 35, 41, 69, 74,

80, 82, 85, 88, 93, 98, 102, 108, 109, 111, 120, 135, 141, 144 video, audio · 88

communication channels · 69 communities · 23, 45, 68, 70, 92, 93,

98, 99, 104, 120 Communities of Practice · 93 complexity

amplification of · 67 compulsory education · 23 computer mediated communication ·

69, 77, 79, 100, 104, 108 attitudes · 77

Computer mediated communication · 77

Computer Technology Institute · 34, 35, 38

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computer use forms of · 35

concordancers · 74 Constructivism · 50, 51, 57, 152

dialectical · 50 endogenus · 50 exogenus · 50 Piagetian · 51 tenets · 50

conversational model · 64, 65, 66 principles · 65

Conversational Model · 62, 63, 70, 152 characteristics · 63

Conversational System Model · 62, 63, 70, 76, 152

coordination · 26, 40, 53, 70, 95, 125, 126

CoP’s · 93 counselling · 55 Course

Assessment · 123 Assessment criteria · 124 Assignment Deport · 126 Assignments · 122 Calendar · 122 Feedback · 122 Goals · 121, 122 Netiquette · 122, 125 Online Sessions · 122 Onsite Sessions · 122 Outline · 121, 122 Parents Corner · 122 Portfolios · 122 Regulations · 121, 123 Schedule · 122, 125

course adaptation · 70 cultural diversity · 25 culture · 54, 57, 140, 142 curricula · 26, 151 curriculum · 26, 40, 41, 60, 68, 86, 91,

121, 138, 140, 145, 146, 151 interdisciplinary · 68

D

development · 25, 27, 30, 31, 44, 45, 51, 52, 53, 54, 55, 56, 60, 64, 86, 92, 135, 144, 151, 152

developmental level · 53 developmental operations · 56 dialogue · 23, 31, 93, 104, 113, 116,

140 discovery · 27, 28, 58

methods · 27 Discovery Learning · 57, 152 distance · 42, 54, 91, 95, 139 distance module · 42 DotCorp · 83, 84, 85, 86

Diagnostic Questionnaire · 83 dynamic equilibrium · 53 dynamic part · 92 Dynamic Section · 98

E

Educational Research Centre · 37, 38, 40, 89

E-groups · 75, 99, 102, 103, 104, 111 electronic journal · 105 E-mail · 72, 73, 74, 81, 82, 88, 99,

100, 101, 102, 103, 127, 133, 139, 146, 148 clients · 74

emoticons · 107, 109, 110, 111 audio · 110 what are · 107

English and computing · 90 entrapping · 149 environment · 24, 25, 30, 36, 44, 48,

50, 51, 52, 54, 56, 58, 59, 66, 67, 68, 71, 77, 80, 83, 86, 93, 94, 95, 109, 125, 129, 139, 145, 148, 151 attenuation of · 67 complexity of · 66 socio-cultural · 54

evaluation · 27, 33, 42, 83, 84, 122, 123, 124, 129, 137 of programme · 33

Exploration · 28

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F

face-to-face · 41, 64, 69, 75, 90, 94, 95, 102, 123, 133, 139, 141, 145, 146

facilitator · 100, 101, 102, 104, 107, 111, 116, 148, 149

facility · 100, 101, 107, 109, 122, 133 calendar · 102 chat · 100 database · 101 file sharing · 109 files · 100 links · 101 members · 101 messages · 100 photos · 101 poll · 101 post · 100

feedback · 28, 32, 49, 63, 64, 65, 66, 76, 130, 131, 137, 143

Feedback · 70, 72, 122, 129 feeling of presence · 81, 82, 101, 107,

117 Field Trips · 28, 135 foreign language teaching · 30

objectives · 30 Forum · 70, 103, 104, 123, 124, 146,

148 fossilization · 26

what is · 26 frequency

of ICT use · 73 Frequently Asked Questions · 104

G

Greek Ministry for National Education · 23, 100, 151

Greek society · 25 Greek students · 24 groups · 25, 36, 66, 72, 75, 92, 93, 99,

101, 107, 111, 113, 114, 115, 116, 118, 119, 125, 133, 142, 146, 148 face-to-face · 75

group-work · 28, 32

H

hardware · 62 html · 62, 72, 84, 89, 105, 135, 148,

149, 150

I

ICT · 24, 34, 36, 37, 38, 39, 40, 41, 71, 72, 73, 74, 83, 84, 85, 87, 88, 89, 90, 91, 92, 120, 121, 126, 128, 130, 135, 138, 140, 141, 142, 143, 146, 151, 153 expertise in · 74 objections to adoption · 38

ILE · 95 implementation · 33, 40, 42, 64, 86,

90, 91, 102, 127, 129, 137, 138, 139, 140, 141, 142, 146, 152, 153

Implementation Constraints · 138 incentives · 31 Information and Communication

Technologies · 24, 34, 39, 72 Information and Communication

Technology · 24, 36 infusion · 37, 91 Instant Messaging · 118 integrated learning environment · 95 integration · 34, 37, 39, 40, 42, 45, 60,

84, 86, 138, 140, 141, 146 of technology · 60

interaction · 42, 50, 51, 56, 63, 64, 65, 68, 93, 102, 106, 107, 108, 139, 153

Interaction · 44, 55 interactivity · 54, 56, 96, 97 intercultural contact · 96 interdisciplinary approach · 31, 32 Interdisciplinary Curriculum · 23, 68,

100, 151 interdisciplinary teaching · 25, 36

what is · 25 Interface · 94, 117, 118, 125, 129 Introduction Of Ict · 34

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K

knowledge · 23, 25, 26, 27, 29, 31, 32, 36, 39, 41, 42, 44, 45, 48, 49, 50, 51, 52, 55, 56, 57, 58, 67, 69, 73, 85, 92, 93, 94, 95, 98, 101, 102, 103, 104, 105, 117, 120, 121, 122, 129, 135, 153 construction · 93, 95 figurative · 51 operative · 51 prior · 57

knowledge quests · 94

L

La prise de conscience · 46 lateral thinking · 26 learning · 23, 24, 25, 27, 28, 29, 30,

31, 32, 35, 36, 37, 38, 39, 40, 41, 44, 45, 46, 47, 48, 49, 51, 52, 53, 55, 56, 57, 58, 60, 61, 64, 66, 68, 70, 72, 76, 77, 86, 90, 92, 93, 94, 98, 99, 100, 119, 120, 121, 127, 128, 129, 130, 131, 134, 138, 139, 141, 142, 143, 144, 153 active, engaged · 31 and personality · 27 as biological evolution · 44 as development & maturation · 44 as habit formation · 44 as imitation & instruction · 44 as social participation · 45 as survival · 44 communities · 92 experience · 100 interactive · 56 Learning Theory · 58 lifelong · 24 mechanics · 45 quality of · 45 rote · 25 what is · 27

learning communities · 45, 59, 68, 69, 71, 77, 98

learning environment as dialogue · 93 what is · 93

Lecturing · 28

M

management cybernetics · 66 Memory

long term · 49 sensory · 49 short term · 49

mental age · 54 micro-world · 64 monitoring · 47, 70 MSN Messenger · 110, 116, 117, 118

N

non-participation · 90

O

objectives · 25, 28, 29, 30, 33, 37, 47, 55, 60, 69, 92, 93, 100, 121, 151 of study · 41

objectivism · 49 OLE · 62 online interaction · 93 Online Learning Environment · 62 Online sensor · 149

P

PalTalk Messenger · 110, 114 paradigm shift · 61 paralinguistic elements · 107, 108 Parents Corner · 133 participation · 31, 60, 62, 79, 90, 91,

94, 107, 108, 119, 130, 145, 146 password · 95, 99, 108, 110, 113, 114,

116, 133, 146 Past Projects · 131 Pedagogical Institute · 23, 24, 26, 27,

30, 34, 100, 151 peer teaching · 36 personality · 24, 27 Portfolios · 131 presentations · 74 Presentations · 28

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programme evaluation · 33

Progress Monitor · 70, 132, 133 Project · 34, 35, 36, 37

"Odyssey" · 34 of OECD · 36 The Cyclops · 37

project method · 31, 32 projects · 29, 32, 34, 62, 85, 95, 102,

105, 117, 118, 122, 126, 132, 142, 143

Q

questionnaire · 72, 77, 81, 83, 84, 87, 90, 130, 131, 133 Likert scale · 77

Questionnaire 1 · 72

R

Readiness · 71, 83, 86 for ICT · 71

reflecting abstraction · 46, 53 renovation · 23 resources · 30, 32, 34, 58, 60, 61, 64,

69, 93, 94, 95, 100, 101, 117, 122, 129, 134, 135, 137, 141, 147

RESOURCES · 97 Resources Section · 134

Activities · 135, 136 Assignments · 136 Chat Software · 136 Computing · 135 Concordancing · 136 ELT-Sites · 137 E-Mail · 135 Field Trips · 135 Grammar · 135 Listening · 134 Reading · 134 Search · 136 Snapshot-AWL · 135 Snapshot-Links · 135 Speaking · 134 Touch Typing · 135

Tutorials · 135 Vocabulary · 135 World Schools · 135 Writing · 134

Rich Environments for Active Learning · 61

S

scaffolding · 72, 76 styles of · 76

schema · 49, 52 accommodation · 52 assimilation · 52 dynamic equilibrium · 53 equilibration · 52 equilibrium · 52 what is · 49

schemata · 51, 52, 58, 129 operation of · 52

self-organisation · 69, 71 Skills

Listenig, Speaking, Reading, Writing · 31

Multiculturalism · 31 Multilingualism · 31

Snapshot-Longman · 41 socio-cultural continuum · 58 Socratic Method · 28, 63 software · 26, 34, 35, 36, 41, 42, 69,

70, 72, 74, 75, 84, 85, 86, 106, 109, 110, 114, 116, 117, 119, 120, 125, 128, 135, 136, 145, 149, 151, 152, 153 Java Chat · 106 MSN Messenger · 106 PalTalk Messenger · 106 presentation · 75 RaiderSoft Sigma Chat · 109 recording · 119 taxonomy · 35 Text Chat · 106 Total Recorder · 106, 120 Web publishing · 70 whiteboard · 109 Yahoo! ® Messenger · 106

spreadsheets · 74

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strategies · 25, 28, 31, 32, 60, 61, 128, 139 exploration · 32 learning · 28

surfing · 75, 88 survey · 87, 91

of students' literacy standards · 87 synchronous · 60, 70, 98, 100, 106,

120, 133, 136, 139

T

teacher · 28, 37, 38, 39, 55, 63, 64, 65, 66, 68, 70, 72, 75, 76, 92, 100, 111, 119, 133, 135, 138, 139

teaching what it is · 57

team teaching · 26, 126 what is · 26

TEFL · 40, 41, 95, 126, 151 Text Chat · 106 textbook · 32, 41, 125, 126

single · 41 theory

Activity Theory · 127, 128, 139 cognitive · 49 Cognitive Flexibility Theory · 129 Conversation · 62 Piaget's · 58 social observational learning · 48

tools · 29, 33, 54, 56, 57, 58, 93, 94, 95, 97, 98, 104, 105, 106, 109, 111, 120, 121, 122, 127, 128, 137, 143, 148, 150, 152, 153 assessment · 33 cognitive · 95 collaboration · 95 conversation · 95

traditional classroom · 61, 93, 120 tVEC · 57, 58, 61, 66, 69, 70, 72, 77,

80, 83, 95, 96, 97, 98, 99, 100, 103, 106, 109, 110, 111, 114, 120, 121, 122, 123, 125, 126, 127, 129, 130, 131, 132, 134, 135, 136, 137, 138, 143, 144, 145, 146, 147, 148, 149, 151, 152, 153 pedagogical values · 61

typing · 73, 74, 79, 96, 108, 135

speed · 108 typing skills · 73, 74, 135

V

variability amplification of · 67

Vertical thinking · 26 Viable System Model · 62, 66, 76, 77,

152 video chat

self-consciousness with · 81 Virtual

English Classroom · 94 Learning Environments · 35, 50, 56,

57, 60, 61, 69, 94, 95, 114 virtual communities

what are · 92 VLE · 50, 56, 58, 60, 61, 62, 64, 65,

69, 72, 91, 93, 94, 95, 121, 125, 127, 134, 144, 148, 152 objectives · 60

VSM · 66, 70, 71

W

web browsers · 74 Web log · 104, 148 Webheads in Action · 93, 110, 117,

120 Welcome” page · 96 word processors · 74, 75, 135 word-processing · 88

Y

Yahoo! ® Messenger · 110, 111, 114

Z

Zone of Proximal Development · 53, 54, 55, 58, 127, 129, 152

ZPD · 53, 55, 56, 68

∆ΕΠΠΣ · 23, 30

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∆ιαθεµατικό Ενιαίο Πλαίσιο Προγραµµάτων Σπουδών · 23

Κ

Κέντρο Εκπαιδευτικής Έρευνας · 89