DISRUPT OR BE DISRUPTED … BE THE DISRUPTOR …...DISRUPT OR BE DISRUPTED … BE THE DISRUPTOR Challenge the way you work Listen to your Customer Failure is the only way to innovate

DISRUPT OR BE DISRUPTED … BE THE DISRUPTOR

We are a 124 year-old startup

© General Electric Company, 2014. All Rights Reserved.

Neeraj Vijay - CIO during the day

My real job- FASTWORKS Coach

Failure to innovation is not an optionFailure during innovation is the best option

FASTWORKS IS DESIGNED TO ENSURE WE WORK ON THINGS THAT MATTER MOST TO OUR CUSTOMERS

• Faster and smarter in everything we do

• Test assumptions to learn

• Get customer – validated truths early

• Create innovative solutions that drive commercial success

• Simpler, more collaborative & easier to do business with

FastWorks 2015

ITS ABOUT CREATING A CULTURE OF EXPERIMENTATION

© General Electric Company, 2014. All Rights Reserved.

THE FASTWORKS FRAMEWORK

• Created a framework for large NPI

• Discover, Develop, Learn, Act

• 5000 leaders asking smarter questions

• Growth Boards for funding optimization

• Speed to learning & stopping

• Accelerating customer validated outcomes

Customer Need

Potential Solution

Pivot or Persevere

Learning Metrics

Leap of Faith Assumptions

MVPs

Discover and frame the

challenge/opportunity

Identify assumptions,

including commercial

& technical

Measure and explore

customer actions &

behaviors

Based on customer

validation:

Persevere, Pivot or Stop

Design and execute

a series of tests

to prove/disprove

critical assumptions

Propose a solution

to solve the

customer need

© General Electric Company, 2014. All Rights Reserved.

WHAT IT TAKES TO SCALE … Enabling the way we work for our employees

6FastWorks Everyday

© General Electric 2015

BETTER

CUSTOMER

OUTCOMES,

FASTER

GROWTH

OPERATING

SYSTEM

LEADER

MINDSET

SHIFT

CHANGING

EVERYDAY

BEHAVIORS

© General Electric Company, 2014. All Rights Reserved.

© General Electric Company, 2014. All Rights Reserved.

FASTWORKS in Information Technology

Digital Customer IT

ERPE-commerce

Cloud TechnologiesProgram Management

IT OperationsMinimal Viable ProductTest your assumptionsValidate value creation

Pivot or Preserver Learning metrics

Co-Founders

SEED

1X90 Days

$

10X90 Days *

$$*

Cross-functional Team

LAUNCH

1X<6 mth. *

< $$

10X<6 mth. *

$$$*

Full Growth Team

GROWTH

1X< 24+ m*

< $$$*

10X< 24+ m*

< $$$$

CTO CIO CFO CMO/CCO FW EIRP & L

YES or NO? HOW?

Search For SHOULD Fight For TRACTION SCALE

ONE

CUSTOMER

MARKETCAPITALIZED SCALING

MANY

CUSTOMER

MARKETS

P&L CEO

WE IMPLEMENTED PORTFOLIO OPTIMIZATION GROWTH BOARDS

* estimate

© General Electric Company, 2014. All Rights Reserved.

USING FASTWORKS EVERYDAY TO 200,000

© General Electric Company, 2014. All Rights Reserved.

© General Electric Company, 2014. All Rights Reserved.

Final thoughts

DISRUPT OR BE DISRUPTED … BE THE DISRUPTOR

Challenge the way you work

Listen to your Customer

Failure is the only way to innovate

Neeraj Vijay

[email protected]

Linkedin- neerajvijay

Twitter- @neeraj_vj